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  • Archived

loosing saved passwords

This happened twice now. The first time, it seemed to just happen. I went to login to pay bills and none of the passwords were saved. This time, Firefox said I needed to … (read more)

This happened twice now. The first time, it seemed to just happen. I went to login to pay bills and none of the passwords were saved. This time, Firefox said I needed to re-sign in to sync and so and I did, and now all my passwords are gone again. Any help on why this happened and/or how to keep it from happening is appreciated.

Asked by lukdsmi 1 year ago

Last reply by lukdsmi 1 year ago

  • Archived

Why doesn't your support site support exact searching using quotes?

I was looking for information on the new Accessibility Inspector. I used the site search and got over 800 results, none of the top ones relevant to my search. So I added … (read more)

I was looking for information on the new Accessibility Inspector. I used the site search and got over 800 results, none of the top ones relevant to my search. So I added quotes around my search terms and got the exact same results! These results even included different forms of the words. I had to go to Google to find the page I was looking for on your site, It does not instill confidence.

Kazakanan

Asked by kazakanan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 61.0.1 crashing repeatedly

Firefox is crashing repeatedly. Tabs typically open: Reddit, gmail, twitch, (lately) world cup streams, youtube. latest few submitted crashes: https://crash-stats.moz… (read more)

Firefox is crashing repeatedly.

Tabs typically open: Reddit, gmail, twitch, (lately) world cup streams, youtube.

latest few submitted crashes:

https://crash-stats.mozilla.com/report/index/4003ef0d-d955-407b-9f8f-736050180710 https://crash-stats.mozilla.com/report/index/bp-5e426954-fd9b-4c3c-916a-04e110180710 https://crash-stats.mozilla.com/report/index/bp-7b4ae057-1c46-4541-abe3-6309a1180710

Any help is appreciated!

Asked by teegs 1 year ago

Last reply by teegs 1 year ago

  • Solved
  • Archived

History isn't active, even though preferences are set to remember history (firefox 61.0.1; MacOS 10.12.6)

Since I've updated to 61, I can't get the history to be active. (Bookmarks are fine). I made sure the settings were correct, I ran Refresh firefox; I ran Verify integri… (read more)

Since I've updated to 61, I can't get the history to be active. (Bookmarks are fine). I made sure the settings were correct, I ran Refresh firefox; I ran Verify integrity and got this:

Task: checkIntegrity

- Unable to check database integrity > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I've looked up numerous help sites, and they all refer to a place.sqlite file that I don't seem to have, and a profile folder that also does not exits (I'm assuming this is a 61 thing, in my older versions I had those files and folders.

Help! I need my history!

Thanks.

Asked by shifra 1 year ago

Answered by Shadow110 1 year ago

  • Solved
  • Archived

Menu button popup is invisible

Since upgrading to package firefox 61.0.1+build1-0ubuntu0.16.04.1, the pop-up menus are all invisible. I can click the "hamburger" menu and nothing visibly happens. But t… (read more)

Since upgrading to package firefox 61.0.1+build1-0ubuntu0.16.04.1, the pop-up menus are all invisible.

I can click the "hamburger" menu and nothing visibly happens. But then I can click in the area below it and the invisible menu item is activated. The same behavior happens for things like the Pocket button.

I've tried safe mode and refreshing Firefox. The behavior stays the same in both cases. I'm lost as to what to do other than roll back to an older version.

Asked by rhuffman 1 year ago

Answered by rhuffman 1 year ago

  • Archived

Automatically went to another language and can't fix.

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL… (read more)

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL times but can't get it back in English US. What's the scoop?

Asked by FremontDan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 61 Drop Down Menus Not Working Properly...

This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for t… (read more)

This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for themselves, log into eBay and start the process to list an item. When you see all of the drop down menus to select different things (like the item condition, etc.), you will find that the menus will NOT stay open (you have to click and hold the left mouse button to make your selection).

This is occurring with two bluetooth mice and a USB mouse as well. The operating system is MacOS 10.13.5. The problem does not occur in the versions of Firefox prior to 56 or 57 and the problem does not occur in Chrome.

One thing I just discovered is that if I click at the very outside edge of the menus, they will usually stay open. I really would like to get this issue solved once and for all. Refreshing the browser does not change anything and neither does safe mode. I think there is some coding change within Firefox that is causing the issue.

If anyone has any idea as to what might be causing this issue, please respond. Thanks in advance.

Asked by Brian 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps crushing

Recently tabs in Firefox just kept crashing. It happens on diffirent pages - twitch, youtube, netflix, even on pages with the news. Sometimes they crash instantly, other … (read more)

Recently tabs in Firefox just kept crashing. It happens on diffirent pages - twitch, youtube, netflix, even on pages with the news. Sometimes they crash instantly, other times they crash after sometime. If I try to restore tabs - it either helps and they load again to drop after some time again or they crash instantly or do not load at all. I checked for new drivers, run anti-malware soft, loaded in Safe Mode - it didn't helped. Here's the recent crash ID Crash ID: bp-1a75ffa5-2f0b-4797-b840-276531180725

Asked by henrywayat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

In FF61 I keep getting the About:preferences option page opening with no visible text at all

In Ff 61 and 61.0.1 I keep on getting the About:preferences option page with absolutely no text in it at all. The tickboxes and outlines of the dropdown menu boxes are al… (read more)

In Ff 61 and 61.0.1 I keep on getting the About:preferences option page with absolutely no text in it at all. The tickboxes and outlines of the dropdown menu boxes are all there, laid out in the normal pattern, but no text so I can't see what is what to change anything.

1 Sometimes it opens with all text displaying as it should, but it is opening with no text more often than not.

2 When it opens with no text, if I repeatedly close and re-open, eventually it will open with one section(General, or Home, or Security etc) with text, the rest still not, then eventually another section etc until all are displaying the text. But it is a tedious process each time to get the text displaying in the section I'm wanting to view/change. Trying to select missing text does not work - it appears to be missing, not just invisible.

Oh, I should mention tjhat i am not having any display problems, text or otherwise, anywhere else - just on About:preferences.

Asked by DavidBE 1 year ago

Last reply by DavidBE 1 year ago

  • Solved
  • Archived

An installed application on a preinstalled Ubuntu 16.04 (Dell laptop) doesn't exist in Firefox's Applications list

I'm using a conference application called Zoom. There are URLs that can be clicked to open the application and let jump in right away to the meeting that ID existed in th… (read more)

I'm using a conference application called Zoom. There are URLs that can be clicked to open the application and let jump in right away to the meeting that ID existed in the URL. For example: https://zoom.us/j/1234567890

But none of the URLs I tried actually opens the application.

Or for instance when I try to login to my account, the app opens Firefox which after logging in through the web, redirects me to zoommtg://zoom.us/google?code=XXX and Firefox shows a message saying "The address wasn’t understood".

I tried the following boolean key on the about:config page for Firefox: network.protocol-handler.expose.zoommtg=false

And I tried assigning true instead of false, but this didn't do the trick.

My Firefox has the following key/value network.protocol-handler.expose-all;true

I understand that this configuration makes me not need to set the previous one as it overrides it.

From within my ~/.local/share/applications $ cat Zoom.desktop [Desktop Entry] Name=Zoom Comment=Zoom Video Conference Exec=/usr/bin/zoom %U Icon=Zoom.png Terminal=false Type=Application Encoding=UTF-8 Categories=Network;Application; StartupWMClass=zoom MimeType=x-scheme-handler/zoommtg;application/x-zoom; X-KDE-Protocols=zoommtg Name[en_US]=Zoom $ cat mimeapps.list

[Default Applications] text/html=firefox_firefox.desktop x-scheme-handler/http=firefox_firefox.desktop x-scheme-handler/https=firefox_firefox.desktop x-scheme-handler/about=firefox_firefox.desktop x-scheme-handler/unknown=firefox_firefox.desktop x-scheme-handler/zoommtg=Zoom.desktop application/x-zoom=Zoom.desktop

How can I configure Firefox to redirect the Zoom URLs to the application, so I can login to my account and use meeting links to join the meetings instantly ?

I uploaded a screenshot to show that Zoom doesn't show in Firefox's Applications list, but I'm not sure it isn't showing up !

Asked by MGelbana 1 year ago

Answered by MGelbana 1 year ago

  • Archived

Random Tabs Opening Up Advising of McAfee Expiration

Tabs keep randomly opening up advising of McAfee expiration (see screenshot), however, McAfee is not installed on my computer. Also other tabs keep opening up asking me … (read more)

Tabs keep randomly opening up advising of McAfee expiration (see screenshot), however, McAfee is not installed on my computer. Also other tabs keep opening up asking me to install add-ons, these result in using task manager to shut down, as I lose control of Firefox.

I have no add-ons installed, one theme (light) and three plug-ins(Flash, H264 CODEC and Widevine) so nothing I would consider as malware/adware.

Any suggestions.

Asked by BlueMoon23 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Weird behaviour of SHIFT

Whenever I press SHIFT in twitter message form, or on forms of some other sites (but not in this form), I get weird behaviour, like: removal of the previous symbol, or … (read more)

Whenever I press SHIFT in twitter message form, or on forms of some other sites (but not in this form), I get weird behaviour, like:

  • removal of the previous symbol, or
  • acts like i pressed HOME, or
  • does not type the symbol at all.

GIFs are attached (in twitter):

  • in one of them I literally type <write SHIFT> but get only <write F>
  • in another I type <press """"">

(ignore symbols < and >)

This behaviour is in *safe* mode already. Related is this unanswered reddit thread: https://www.reddit.com/r/firefox/comments/7jdmll/firefox_57_issue_shift_key_deleting_text/

Chrome works perfectly; ~one year ago, firefox worked perfectly.

Firefox Quantum 61.0.1 (64-bit), Ubuntu 16.04, T420 thinkpad laptop.

Asked by ayrat 1 year ago

Last reply by ayrat 1 year ago

  • Archived

I cant seem to install Firefox 50 on my MAC OS Mohave. Also, how do I keep it separate from my current Firefox?

I need an earlier version of Firefox that will support Java. I'm told Firefox version 50 can. I tried to install it but my computer says it cannot install with the Mohave… (read more)

I need an earlier version of Firefox that will support Java. I'm told Firefox version 50 can. I tried to install it but my computer says it cannot install with the Mohave update. Can you help me with this? Also, I would like to keep Firefox 50 separate from my current Firefox which is the latest version and that I use for everyday items. How do I ensure it does not override my current Firefox?

Asked by jdoody 1 year ago

Last reply by McCoy 1 year ago

  • Archived

70.x is very slow. Have to go back to 61.x (both 64bit)

I have done clean install of Firefox 70.x after following *all* the help articles I can find here in these forums relating to low laggy Firefox. This is with no add-ons, … (read more)

I have done clean install of Firefox 70.x after following *all* the help articles I can find here in these forums relating to low laggy Firefox. This is with no add-ons, etc. Basic Clean install of 70.x The issue remains. I still use Flash on a couple of sites so I have it installed after troubleshooting. I did have the install for 68?? and it has the issue too, after clean install. Not sure of the exact number but closer to the newer 70.x

Loading all sites is just slow! Tried from 3 different ISPs. Usually it shows the TSL Handshake lag but not always. Disabling the antivirus fixes the issue BUT I have tried Avast, AVG and E-Set. All have the same allergic reaction with Firefox while Google Chrome remains fast to load no matter how "heavy" of an Internet Security I use.

I am at a loss and hate have to go back to 61.x to fix this issue. It is fast and smooth with any Internet Security available. 62.x just loads like NOW. No delay... :( Hours of uninstalling and reinstalling different software to prove to myself that the newer FireFox is very slow if you use any Internet Security.

Asked by LestatDeLioncourt 7 months ago

Last reply by LestatDeLioncourt 7 months ago