Hello, I am unable to download files from Google Drive. On clicking the download button for a file or right-clicking a file and select the download option, a new blank pa… (read more)
Hello, I am unable to download files from Google Drive. On clicking the download button for a file or right-clicking a file and select the download option, a new blank page opens in the same tab and no popup window appears to save the file or view it.
Actually I did a little bit of a research and tried downloading different types of files and there I noticed this strange thing -
1. Whenever I try to download a file that was uploaded to the drive at some time, it is not downloading and instead a blank page opens and no download popup window appears.
2. Well, here is the strange part: When I tried downloading a file that was created using Google services (say Google docs), and not uploaded, the download popup window appears without opening a blank page. In this case, the file is downloading.
On the other hand when I tried downloading the files from Google Drive using Google Chrome, there is no such problem.
Currently I am using the latest version of Firefox, i.e, Version 61.0.2 (64-bit). I tried different solutions listed for this problem but none of them worked. I created a new profile and using this profile checked whether the problem still persists and yes it has not resolved. Also I tried deleting the handlers.json file in my profile, but it also didn't work.