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  • Archived

Adobe flash player (in Windows 10) not recognised by Firefox

I have Adobe Flash Player on my computer. It is an automatic add-on in windows 10 and I have no problem if I'm using edge or chrome. However any time I want to play a vi… (read more)

I have Adobe Flash Player on my computer. It is an automatic add-on in windows 10 and I have no problem if I'm using edge or chrome. However any time I want to play a video or stream on firefox it wants me to download Adobe Flash. Since I would prefer to use firefox this is a problem. What's the issue and how do I fix it? I should not need to download the program.

Asked by Disclockdisey 2 years ago

Last reply by TTWB 1 year ago

  • Archived

Cannot export Firefox bookmarks to html in Firefox 59.02

Hello, Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders,… (read more)

Hello,

Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders, etc)

.json is working fine in both exporting and restoring.

Other people I have read are having this issue.

Look forward to your help and reply.

Billy

Asked by Firefox4Billy 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Can't sign in to gmail

When I click on the red and white "GMail" envelope icon at the top of the Friefox page, it used to take me to my GMail sign-in page. Now it takes me to this page: https:/… (read more)

When I click on the red and white "GMail" envelope icon at the top of the Friefox page, it used to take me to my GMail sign-in page. Now it takes me to this page: https://www.google.com/gmail/about/

When I redirect to the sign in page I can't sign in. In other words I put in my username and click on "Next", the button flashes but doesn't do anything. It used to take me to the next step (Password) where I would input that, hit "next" again and it would open my inbox.

I may have caused this glitch by trying to correct a different problem: Before this started happening, when writing an email, the selection buttons (font, size, color, etc) were all blank. So I went into my settings and tried to resolve this and maybe I messed something up. I tried downloading firefox again and tried restarting the computer and firefox, etc. Nothing helps.

PS: Eerything in Gmail works with Safari...

Asked by slice4444 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cannot import saved logins and passwords.

I set up a new computer today and installed Firefox. From my old computer, I saved the Key3 and logins files to a thumb drive. When I transferred these files to the new… (read more)

I set up a new computer today and installed Firefox. From my old computer, I saved the Key3 and logins files to a thumb drive. When I transferred these files to the new computer but it did not work. No saved logins or passwords are there.

Asked by lbaudo 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

IPEAKlwf.sys bluescreen crash while using Firefox Quantum at ebay.com, Wdws 10, 2018 HP Probook, issue only occurs using Firefox , not with Edge.

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs whi… (read more)

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs while using Firefox Quantum at a rate of about 1-in-4 visits.

Asked by DrWizard 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I am sick and tired that Firefox again and again changes the default search engine (in my case Google) to Yahoo.

I am sick and tired that Firefox again and again changes the default search engine I set (in my case Google) to Yahoo. This is truly not okay as customer service and sn… (read more)

I am sick and tired that Firefox again and again changes the default search engine I set (in my case Google) to Yahoo.

This is truly not okay as customer service and sneakingly as it's done, without noticeable updates etc.

Asked by SB18 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 1 year ago

  • Archived

Why do I get the message "Please ensure your Adobe Flash player is up to date..."

Windows 10 Fire Fox 59.0.2 Adobe Flash 29.0.0.140 I got the above message, went to Adobe.com and downloaded the latest version. Did not work. Unistalled and reinstalled F… (read more)

Windows 10

Fire Fox 59.0.2

Adobe Flash 29.0.0.140

I got the above message, went to Adobe.com and downloaded the latest version. Did not work. Unistalled and reinstalled Flash and still did not work.

Flash Player Help site verifies above versions for Fire Fox and Adobe Flash.

It does work in IE.

Asked by Wil 2 years ago

Last reply by TTWB 1 year ago

  • Archived

confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (read more)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 years ago

Last reply by guigs 2 years ago

  • Archived

By using the Privacy settings, I assumed that All Cookies, Cache, etc., had been removed. CCleaner states differently.

Before Signing off of the Net', I've been using the Privacy settings to clear all Cookies, Cache, etc. When I return to My Desktop, I ran Ccleaner, & it States the co… (read more)

Before Signing off of the Net', I've been using the Privacy settings to clear all Cookies, Cache, etc.

When I return to My Desktop, I ran Ccleaner, & it States the complete opposite, & Shows Cookies, Cache, etc.

Which one is Correct?

Asked by David DeBord 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Facebook.com seems to be always laggy and makes whole browser slow. (firefox latest version) recently.

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions. Note: i have only two… (read more)

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

Asked by nikelmaharjan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do i restore tabs from the session previous to the previous session?

Hi there I had a Firefox session of 30 tabs open this morning, some running for several weeks. When restarting I opened the main home page plus a page about darts (which … (read more)

Hi there I had a Firefox session of 30 tabs open this morning, some running for several weeks. When restarting I opened the main home page plus a page about darts (which i dont even like) - and accidentally closed it again before restoring the session.

Upon reopening and attempting the usual 'restore previous session' it now thinks the previous session is the one with just the homepage and the darts story - not my orignial 30 tabs. 

How do I restore the 30 tabs!? Surely there must be a way. I'm not very firefox savy so haven't tried renaming files etc.

Please help F

Asked by fredj000 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I get rid of searchencrypt and/or jiffsearch?

I have tried to get rid of "searchencrypt" and "jiffsearch" as search engines because they always bring me first to sometimes two pages of ads and sponsored until I can h… (read more)

I have tried to get rid of "searchencrypt" and "jiffsearch" as search engines because they always bring me first to sometimes two pages of ads and sponsored until I can hardly find the site I wanted. I do not have that problem on Chrome, which I hate to use because it's part of G----- monopoly. I used to love Firefox but I can't use it if I have have those two search engines.

Asked by Juanitapat 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox 59 is not deleting session cookies on browser quit

I have a site that uses session cookies to maintain my single sign on (via SAML). When I quit Firefox and restart, that session cookie has not been deleted even though i… (read more)

I have a site that uses session cookies to maintain my single sign on (via SAML). When I quit Firefox and restart, that session cookie has not been deleted even though it is set to expire when the session expires. So my SAML site happily logs me back in without any credentials even after I quit and restart the browser. The only way to fix this is to manually delete the cookies. This seems like an exceptionally large security hole that should be addressed. Firefox should delete session cookies when you quit the browser.

Asked by pkscout 2 years ago

Last reply by jscher2000 2 years ago