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  • Archived

Pop-Up is automatically minimized!!

I am working in a Program called Kofax KTA and I have looked through every pop-up/link/java setting I can find and none of them will stop the popup from automatically min… (read more)

I am working in a Program called Kofax KTA and I have looked through every pop-up/link/java setting I can find and none of them will stop the popup from automatically minimizing.

The Whole Process - - -

You log in to KTA KTA then gives a list of documents that you can see the data for along with the image. The processors have 2 screens one for the data for the document and another for the image. When you click on the document the browser opens the page with the document info and opens a popup with the image in it. This works in IE but for numerous reasons I would like the users to use Firefox.

Any help at all would be absolutely amazing as all of you are my last hope. The Vendor is not being much help Either!

Addition to original question------------------------ I can not give a link to the site as it is an internal site. I have gone through every pop up setting that I could find in about:config as well as made sure that the popup blocker is turned off. If the popup blocker is on it does not pop out the image of the document at all. But with it off it pops out the document it just automatically minimizes that document and the only way to view the pop up is to right click and then click on maximize and drag the pop up to the next screen. I realize this only takes around a second but we have around 100 people processing documents and every second counts.


Asked by lzelinski 2 years ago

Last reply by lzelinski 2 years ago

  • Archived

Disable Update Version 55

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Win… (read more)

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Windows 10 home & when I start firefox I am prompted as to if I want to allow the updater to make changes to my computer.

Any ideas?

Asked by Edward Norton 2 years ago

Last reply by user633449 2 years ago