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  • Archived

My Firefox regulary crashed without any warnings and reports.

I am using Firefox quantum version 72.0.2 (64-bits), my browser frequently crashes but on page about:crashes not existed any reports. I try full uninstall Firefox (with d… (read more)

I am using Firefox quantum version 72.0.2 (64-bits), my browser frequently crashes but on page about:crashes not existed any reports. I try full uninstall Firefox (with deleting Firefox folder in Program Files and User profile. My computer is working correctly (Another browsers such Chrome, Opera, Cyberfox and even 32-bits version of Firefox Quantum are working correctly). Previous version Firefox (before Quantum) also is working correctly, but after automatic updates to Quantum problem returned. I uninstalled and reinstalled Flash Player, but this didn't help. I like Firefox and dosn't want use another browser. Help me repair it.

Asked by anbsoftware 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

Problem Lowes.com and Drop Down Menu's in FireFox ESR 52

I have restarted FireFox 52 ESR in safe mode the problem continues. Nothing happens when I click on the store location drop down arrow. Hardware acceleration is also off.… (read more)

I have restarted FireFox 52 ESR in safe mode the problem continues. Nothing happens when I click on the store location drop down arrow. Hardware acceleration is also off. No plugins running and cache has been cleaned. No functionality when clicking on the down arrow.

Asked by fcastro 2 years ago

Last reply by fcastro 2 years ago

  • Solved
  • Archived

Firefox 52.7.2esr will not run, could not load XPCOM. Also will not uninstall. On a Vista PC

I have been using Firefox on my Vista PC with no problem until I ran the update from 52.7.2 to 52.7.3 . Now I cannot start Firefox and I get the message - could not load … (read more)

I have been using Firefox on my Vista PC with no problem until I ran the update from 52.7.2 to 52.7.3 . Now I cannot start Firefox and I get the message - could not load XPCOM . I have down loaded 52.7.3esr ready to install but I am unable to uninstall 52.7.2 even if I use the helper.exe file. Please note I am sending this on a W8.1 computer, not the one that is giving me the problem.

Asked by MilfordKen 2 years ago

Answered by James 2 years ago