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  • Archived

Firefox crashes

Firefox is stuck in a crash loop, the crash reporter appears on firefox start and just keeps appearing when I click 'restart firefox'. It will not start in safe mode eith… (read more)

Firefox is stuck in a crash loop, the crash reporter appears on firefox start and just keeps appearing when I click 'restart firefox'. It will not start in safe mode either.

Crash ID: bp-815ec280-aca3-4252-ba4c-b38472161215

Asked by banksy3 3 years ago

Last reply by John99 3 years ago

  • Archived

Sync is changing my preferences as I move between computers

When I set my preferences for Firefox on Windows, I always make these two settings: 1.) Options --> General --> [check] Always ask me where to save files 2.) Option… (read more)

When I set my preferences for Firefox on Windows, I always make these two settings: 1.) Options --> General --> [check] Always ask me where to save files 2.) Options --> Security --> [uncheck] Remember logins for sites

Recently, I have noticed that as I move between computers where I use my Firefox sync account, these two settings are being changed without my intervention. I suspect that Firefox sync is responsible.

Even when I set the preferences correctly on one computer (like my laptop), when I go another computer (say, my desktop), the settings have been changed.

This is happening between several Windows computers in which I use the same Firefox sync account. I also use Firebox on Android. However, Settings --> Privacy --> Remember logins is unchecked on Android. I only seem to be experiencing the problem with Firefox sync on Windows computers.

I would really prefer that once I set a preference for Firefox, that it wouldn't change without my intervention.

Asked by GreggW 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox crashes - Please help !

Dear Support, My firefox is crashing every few minutes. This is a new laptop and I REALLY want to use only Firefox on my laptop, no other browser. Please help. https:/… (read more)

Dear Support,

My firefox is crashing every few minutes. This is a new laptop and I REALLY want to use only Firefox on my laptop, no other browser.

Please help.

https://crash-stats.mozilla.com/report/index/1f85a5b7-4007-450a-8a13-55bd02170124

Regards,

Dhiraj

Asked by dhirajmishra 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

how to stop click jack (http://search.frontier.com/search/) taking over firefox?

I type in http://kgtools.org. I select visit site. I hit the go to. Then that click jack takes over and puts up a lot of junk adds that have not one thing to do with wher… (read more)

I type in http://kgtools.org. I select visit site. I hit the go to. Then that click jack takes over and puts up a lot of junk adds that have not one thing to do with where I want to look.

Asked by res6n9qa 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox slow and laggy after updating to Firefox 51

Hello, I have yet another problem to talk about. Today, I updated from Firefox 50.1 to Firefox 51. It's been really slow and buggy ever since. Can anyone help me on the i… (read more)

Hello, I have yet another problem to talk about. Today, I updated from Firefox 50.1 to Firefox 51. It's been really slow and buggy ever since. Can anyone help me on the issue? I would really appreciated it.

Asked by sabbath99 3 years ago

Last reply by cor-el 3 years ago

  • Archived

FireFox update problem

Firefox updated to 51.0 on a customers PC Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the du… (read more)

Firefox updated to 51.0 on a customers PC

Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the duplicates in the music folder but the pictures folder has a ton of trash in it, it does not belong there.

See this screen shot.

Asked by Terryl2 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Message: Error: operation not possible on dead CPOW

how to solve?? An error has occured. Press "OK" to get help. Error Details: Message: Error: operation not possible on dead CPOW Source: browserapi.progressListener.onLoca… (read more)

how to solve??

An error has occured. Press "OK" to get help.

Error Details:

Message: Error: operation not possible on dead CPOW Source: browserapi.progressListener.onLocationChange Code: chrome://anonymox/content/modules/browserapi.js line 350 Stack Trace: browserapi.progressListener.onLocationChange@chrome://anonymox/content/modules/browserapi.js:350:1 wrapProgressListener/ListenerHandler.get/<@resource://gre/modules/RemoteAddonsParent.jsm:940:11 callListeners@chrome://browser/content/tabbrowser.xml:490:24 _callProgressListeners@chrome://browser/content/tabbrowser.xml:505:13 updateCurrentBrowser@chrome://browser/content/tabbrowser.xml:1111:13 onselect@chrome://browser/content/browser.xul:1:44 set_selectedIndex@chrome://browser/content/tabbrowser.xml:7029:13 set_selectedPanel@chrome://global/content/bindings/tabbox.xml:671:13 set_selectedIndex@chrome://global/content/bindings/tabbox.xml:399:15 set_selectedItem@chrome://global/content/bindings/tabbox.xml:431:34 _selectNewTab@chrome://global/content/bindings/tabbox.xml:476:11 onxblmousedown@chrome://global/content/bindings/tabbox.xml:782:11

Version: anonymoX 2.5.2 @ Firefox 51.0.1 @ WINNT

Asked by Nicque 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox always starts in firstrun mode

Recently Firefox always starts in firstrun mode. I have tried various ways to stop this happening. I have: 1. Refreshed Firefox 2. I dont have Zencast, Mcafee or Norton 3… (read more)

Recently Firefox always starts in firstrun mode. I have tried various ways to stop this happening. I have: 1. Refreshed Firefox 2. I dont have Zencast, Mcafee or Norton 360. Nothing else on my machine changed. 3. I don't have a user.js file.

I have been using Firefox for years as a developer. Its becoming unusable for me. I can't waste so much time trying to get it to work.

Asked by I-used-to-love-firefox 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Somethings probihibits clicking on a button

I try to login to a site but I cannot click the Login button. When I hover over the button my cursor turns in to a 'forbidden' sign. Could not capture this in a screen sh… (read more)

I try to login to a site but I cannot click the Login button. When I hover over the button my cursor turns in to a 'forbidden' sign. Could not capture this in a screen shot, but see attachment for a similar image.

I cleared the cache, removed the history , disabled all add-ons an extensions. Still the same. On Chrome and IE it works ok....

Asked by Jannneman 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

how do I rollback FireFox to a previous version?

Since FireFox updated itself to 51.0.1 last week I've been getting frequent blue screen crashes with my system rebooting itself, the majority of which occur while reading… (read more)

Since FireFox updated itself to 51.0.1 last week I've been getting frequent blue screen crashes with my system rebooting itself, the majority of which occur while reading or replying to emails. Sometimes I'm lucky to finish typing a sentence before a blue screen crash occurs. I've turned off the automatic updates (opting for the "prompt me when updates are available" option. That won't fix the blue screen crashes though. I need to roll Firefox to the previous version to 51.0.1. BTW, I've checked my hard drive with Norton Utilities checkdisk which found and corrected several disk errors. I also de-fragmented my boot drive which was 34% fragmented (obviously I hadn't defragged it in a really long time!). Unfortunately the blue screen message takes up the full screen and flashes past so quickly I don't have time to read it before it vanishes and my system reboots. Since this only occurs while I'm using Firefox, and only started with 51.0.1 the problem almost certainly is being caused by this latest version of Firefox. My guess is that it contains "stuff" in it that isn't compatible with the version of Windows I am using which is why I need to roll back to the previous version.

Asked by Scott Miller 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I updated firefox 2 months ago to 51.0.1 and all was well.2 weeks ago i was asked by firefox when i open it to do a critical update and i did. i now have error

every since i did the critical update i now get a error message every day that i open which say "firefox has stopped working" " a problem caused the program to stop worki… (read more)

every since i did the critical update i now get a error message every day that i open which say

"firefox has stopped working" " a problem caused the program to stop working. Windows will close the program and notify you if a solution is available"

                                                                                                                                                                                        "close program"

Asked by larrystowe 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

after a recent software update for ubuntu 16.04 the home page no longer shows google but a message "problem loading page" & no googlealthough all else works ok

Pretty much as in my query.Everything works ok,surfing,vid dld,(except for Ant vid dlder) etc,but I can't use the google search box because of the "problem loading page" … (read more)

Pretty much as in my query.Everything works ok,surfing,vid dld,(except for Ant vid dlder) etc,but I can't use the google search box because of the "problem loading page" message which suggests that I have the wrong url for that page..Thing is,I don't know if there was a FFx update in the update of 3 days ago.Never had this problem before in about 6 yrs of using FFx. Downloadhelper for vids works ok though.That's about all really.

Asked by raebralan 3 years ago

Last reply by Seburo 3 years ago

  • Archived

YouTube Keeps Buffering

This is a recent problem that I haven't had before and none of the answers I've seen have solved my problem. Whenever I try to watch a YouTube video, it buffers for a lon… (read more)

This is a recent problem that I haven't had before and none of the answers I've seen have solved my problem. Whenever I try to watch a YouTube video, it buffers for a long time. Sometimes I never get past an ad because it will stop two or three seconds in and the only way I can get it going again is to refresh the page. I have to constantly refresh to hopefully get a five second ad or one that I can skip in order to get to the actual video and when I get there, it starts buffering and at that point it either plays after a minute or two or it doesn't play at all. It does the same thing in safe mode. The only time I'm able to watch videos without this problem is in a private window.

I have uninstalled Firefox two times and refreshed multiple times, but nothing seems to be working. Every other website I get on works fine, but videos don't fully load on any of them. Can some please help me, I've been trying to figure this out for hours and I really don't want to use another browser.

Asked by BrittanyDenise 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Getting box saying "Cannot guarantee authenticity of the domain to which encrypted connection is established (blah blah) certificate not up to date.

This is about Firefox not from Firefox. Seems to originate from Entrust.net which I never applied for. Trouble started after I downloaded Windows 10 and caught a bunch of… (read more)

This is about Firefox not from Firefox. Seems to originate from Entrust.net which I never applied for. Trouble started after I downloaded Windows 10 and caught a bunch of trouble from Yahoo, then tried to update Java and got extra sneaky stuff with it. I use Kaspersky, which is apparently sending the message about you and they have taken over my computer trying to fix everything for several hours yesterday and today but still getting the message that Firefox certificate is basically expired. Whatever a certificate is. BTW box with message is still up in the corner, don't know if you can see it.

Asked by Bluesierra26 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

After Update, all select > option inputs have black background

After a recent update on my Linux/Ubuntu system, all select > options have a background color of black and the text enlarged to almost double the size (background and … (read more)

After a recent update on my Linux/Ubuntu system, all select > options have a background color of black and the text enlarged to almost double the size (background and text size for the select boxes were not affected). IE, Chrome, and even the edition of Firefox on my wife's computer were not affected and are still showing the options with a proper white background with reduced type size. What gives? The website is bhardin-rps.com. I tried to post a screen shot, but it won't upload.

Asked by bhardin 3 years ago

Last reply by cor-el 3 years ago