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  • Archived

When I click on the icon for mozilla firefox. Amazon sign upcomes on how do I get Mazilla firefox back?

Somehow th icons for Mozilla Firefox on the taskbar and on the shortcut menus on my screen come up asking for the Amazon sign up. I uninstalled Firefox and reinstalled i… (read more)

Somehow th icons for Mozilla Firefox on the taskbar and on the shortcut menus on my screen come up asking for the Amazon sign up. I uninstalled Firefox and reinstalled it, didn't work So I'm at a loss as to how I can get it back. Peace Leonard

Asked by leonthar 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I have two copys of sync data for the same firefox account

it bother me so much. i have use my Firefox at different PC with the same account. While they don't sync the same thing. it seems they have two copy data in the cloud for… (read more)

it bother me so much. i have use my Firefox at different PC with the same account. While they don't sync the same thing. it seems they have two copy data in the cloud for my account. All by bookmarks didn't sync between them(same account, different copies) How to solve it? Thanks

Asked by txiangyang 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Need to click on Firefox pinned to taskbar and open separate new windows on each click. Can't do it since I reinstalled Firefox.Only opens the present window.

I previously had Firefox pinned to my taskbar. Due to various problems I uninstalled and resintalled Firefox. Before I could click on the pinned Firefox icon and open … (read more)

I previously had Firefox pinned to my taskbar. Due to various problems I uninstalled and resintalled Firefox. Before I could click on the pinned Firefox icon and open a new window each time i clicked (allowing multiple windows form the taskbar) click. Now I click and it only allows me to view the same window that's already open . Help?

Asked by bobm52ny 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Message to updte to version 50 keeps appearing when its already installed

Mac OS X El Capitan Every time i start Firefox on all user accounts i get the message to restart to upgrade to version 50. I am already running version 50. When i go to t… (read more)

Mac OS X El Capitan

Every time i start Firefox on all user accounts i get the message to restart to upgrade to version 50. I am already running version 50. When i go to the update history it says version 49 not 50. I have refreshed Firefox and downloaded a new version 50 and re-installed. Still no joy,

I keep getting the restart message every time Firefox is opened..

I have heard that its possible to delete the update history but its not obvious where it is

Does anyone else have the same problem?

Asked by Rob164 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How do I find my bookmarks after replacing my Linux OS with a new one on the original comuter?

I had to replace my Linux OS today. All the data was saved, but I lost all my bookmarks. I'm big into genealogy so many of the sites I'd saved are of importance to me. … (read more)

I had to replace my Linux OS today. All the data was saved, but I lost all my bookmarks. I'm big into genealogy so many of the sites I'd saved are of importance to me. Is there a way I can retrieve my bookmarks even though this is the same computer with a new OS?? Thanks in advance!

Asked by marchbill 4 years ago

Last reply by cor-el 4 years ago

  • Archived

"The media could not be played." on Twitter

On Twitter I get "The media could not be played.". I first see a picture then the message. I have tried to disable all plugins restarted and still get the message. FF … (read more)

On Twitter I get "The media could not be played.". I first see a picture then the message. I have tried to disable all plugins restarted and still get the message. FF 50.1.0 XP SP3 4 GB RAM Thanks.... Steve

Asked by see3ducks 4 years ago

Last reply by cor-el 4 years ago

  • Archived

With Win 10 Pro & Firefox 50.1.0 as default, DuckDuckGo as default search engine to be used also for Windows search, still get Bing search results from Windows

Here's example of results when searching "cabernet franc" in Windows search: https://www.bing.com/search?q=cabernet+france&form=WNSGPH&qs=SW&cvid=9e14ff26b2c… (read more)

Asked by DPW_ 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox won't launch; automatically crashes. I'm on Mac 10.12.2

I've tried multiple times to delete Firefox from my applications and re-download. Still crashes upon launch. Submitted report multiple times. This is the report: Adapt… (read more)

I've tried multiple times to delete Firefox from my applications and re-download. Still crashes upon launch. Submitted report multiple times. This is the report:

AdapterDeviceID: 0x1622
AdapterVendorID: 0x8086
AddonsShouldHaveBlockedE10s: 0
BuildID: 20161208153507
CrashTime: 1482250621
DOMIPCEnabled: 1
E10SCohort: addons-set50allmpc-test
EMCheckCompatibility: true
Email: [email address]
EventLoopNestingLevel: 1
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1481837206
Notes: FP(D000-L10000-W00000000-T0100) AdapterVendorID: 0x8086, AdapterDeviceID: 0x1622GL Context? GL Context+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 1
SecondsSinceLastCrash: 59
StartupTime: 1482250620
TelemetryEnvironment:
{"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox",
"architecture":"x86-64","buildId":"20161208153507","version":"50.1.0","vendor":"Mozilla","platformVersion":"50.1.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20160826.01",
"architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,
"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,
"model":71,"stepping":1,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3100,"extensions":["hasMMX","hasSSE","hasSSE2",
"hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},
"os":{"name":"Darwin","version":"16.3.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,
"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x8086",
"deviceID":"0x1622","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2048,"screenHeight":1152,"scale":2}],
"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"addons-set50allmpc-test",
"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"
<user-set>","browser.urlbar.userMadeSearchSuggestionsChoice":true},
"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} Theme: classic/1.0 Throttleable: 1 UptimeTS: 1.21825584 Vendor: Mozilla Version: 50.1.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by HildiP 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Trouble signing into a web page that I frequent often.

When I try to log into facebook, it tells me I have tried and failed too many times. To check back later. 2 other people who use my computer are also having this problem.… (read more)

When I try to log into facebook, it tells me I have tried and failed too many times. To check back later. 2 other people who use my computer are also having this problem. We can use a different web browser such a IE and we can access it. I have tried uninstalling and reinstalling and also have refreshed it. Nothing is working. Do you have any suggestions?

Asked by Forestchick74 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes when I close and reopen my Macbook Pro lid macOS Sierra

If I have Firefox open and close the lid, it crashes every time I reopen it. Brand new machine running macOS sierra, never happened before on my old one using mountain li… (read more)

If I have Firefox open and close the lid, it crashes every time I reopen it. Brand new machine running macOS sierra, never happened before on my old one using mountain lion. Sometimes the crash reporter itself crashes. I tried a reinstall and nothing happened. I did import my data (bookmarks, saved searches, passwords...etc) from my old computer. Could it be something corrupted from there? Or a plugin?

Plugins I have are: Flash, Silverlight, Acrobat, Creative Cloud, Bitdefender, Adblock Plus, uBlock, and Video Download Helper

Crash report ID: bp-fe353503-c6e5-4465-95eb-876c72161219

Asked by StripedLight 4 years ago

Last reply by philipp 4 years ago

  • Archived

Wants to create a FF email account; will not accept choices-no help

For 2 different email name choices to create an email account, it gave me an "invalid name" error message, I don't care whether I have a FF email account or not. I just… (read more)

For 2 different email name choices to create an email account, it gave me an "invalid name" error message, I don't care whether I have a FF email account or not. I just want to complete the installation & get the icon(s) on my desktop. This is a desktop I am installing with Windows 7, although I have had Mozilla FF on 4 or 5 other machines. This is not the 1st time I have run into this problem of not liking the email account name. Recommend that 1) provide some guidance on what is wanted or why the selection is not satisfactory; & 2) provide a way around the problem if an account is not desired or needed. Have not finish loading app's yet. Attempted FF acct: * Respond to: * .com

Asked by FFsr50pers 4 years ago

Last reply by Seburo 4 years ago

  • Archived

export bookmarks to new computer

My computer is on its last leg of life and I don't know if or when it's going to die completely. The thing is I have several hundred bookmarks saved and a lot of customiz… (read more)

My computer is on its last leg of life and I don't know if or when it's going to die completely. The thing is I have several hundred bookmarks saved and a lot of customization on firefox that I really like. If I have to start over from scratch there's no way I'm going to remember everything I have have set up. Does mozilla keep a backup of our profiles on their servers? Is there anyway I can quickly save everything I have set up here, so that I can just log into my mozilla account and have it all set up just the way I left it? Or is the profile stored on my computer so that when I lose the computer I also lose all the bookmarks.

What ever the solution is, I need it fast. I thought I lost my computer this morning. I already backed up my documents and everything else I need saved. I just really want to keep firefox the way I have it, and where my computer is now it's just not worth being fixed. I have it fixed several times over the years and at this point I'd rather just buy a new computer. Anything I can do to keep firefox would be amazing.

Asked by roxyjxx 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Can I create my own themes and change colours, etc?

Hello. I found the https://addons.mozilla.org page. I looked at the Themes. I was wondering if I can customize the colours or add any pictures to Mozilla Firefox and make… (read more)

Hello.

I found the https://addons.mozilla.org page. I looked at the Themes. I was wondering if I can customize the colours or add any pictures to Mozilla Firefox and make my own Theme. Do I just go here?: https://addons.mozilla.org/en-US/developers/theme/submit

Thank you.

Asked by SyncroScales 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

how to show python code as text

Some docs pages show python source code, e.g. http://matplotlib.org/pyplots/pyplot_simple.py. I would like to see the code as a text file in Firefox, but am only given th… (read more)

Some docs pages show python source code, e.g. http://matplotlib.org/pyplots/pyplot_simple.py. I would like to see the code as a text file in Firefox, but am only given the option to download the file. How can I change this?

Asked by hrbjoern 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

I have this package tracing thing that keeps showing up in my http and I cant get rid of it

I thought I was tracking a christmas gift order, now this track package thing always shows up in my http address and on my mozilla page, and as a tool bar I need this gon… (read more)

I thought I was tracking a christmas gift order, now this track package thing always shows up in my http address and on my mozilla page, and as a tool bar I need this gone - help

Asked by LisaLam1959 4 years ago

Last reply by the-edmeister 4 years ago