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  • Archived

Add ons and extensions

Dear reader, Suprises i got there is an empty blank page into the add ons extensions section. Where can I find the extensions? I will back my VPN network Hola that is an … (read more)

Dear reader,

Suprises i got there is an empty blank page into the add ons extensions section. Where can I find the extensions?

I will back my VPN network Hola that is an extensions where it is?

He can also not load the page GET ADD-ONS. Where it is? i can not also upgrade them?

I use firefox beta 50b1.

Hans van Zonneveld.

Asked by Frodowatanabe 3 years ago

Last reply by Frodowatanabe 3 years ago

  • Archived

Even with popups allowed and redirects allowed, gmail links are blocked by Firefox. How do we fix this?

By the way, this error shows in the header as "Firefox has prevented this site from opening a pop-up window." It does not say that Firefox has prevented this page from re… (read more)

By the way, this error shows in the header as "Firefox has prevented this site from opening a pop-up window." It does not say that Firefox has prevented this page from redirecting to another page, the workaround that used to "fix" the "pop-up" issue, but put the browser at risk from real unwanted redirects. Why was firefox "seeing" the redirect as a "pop-up" in the first place? In any case, it's a moot point, as now, firefox sees the gmail link as something other than a redirect or pop-up because unchecking either of these settings doesn't fix the problem.

Using 50.0 beta

Asked by psa1 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Cannot sign in to setup sync

Hi, I've reinstalled firefox beta on my Windows 10 machine. When I try to sign in to include this machine the login screen just displays "working". The password is correc… (read more)

Hi,

I've reinstalled firefox beta on my Windows 10 machine. When I try to sign in to include this machine the login screen just displays "working". The password is correct as I've gone to another machine, signed out of sync then signed back in again. Any thoughts as to a solution please? Thanks

Asked by tomg35 3 years ago

Last reply by philipp 3 years ago

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Estonia ID card problem

Hello. What about this old issue? www.id.ee/?id=30608&read=37737 I always used id + firefox without any problems. But in the last time i need to use IE or Chrome for … (read more)

Hello. What about this old issue? www.id.ee/?id=30608&read=37737

I always used id + firefox without any problems. But in the last time i need to use IE or Chrome for id signing. It is very uncomfortable and I'm already thinking about the possibility to move to a different browser entirely.

Also, I set up a large number of computers in Estonia. Because of this problem, I simply can not recommend firefox for work with id cards.

Asked by Asmodeus83 3 years ago

Last reply by Seburo 3 years ago

  • Archived

Firefox crashes or becomes unresponsive and does not terminate until forced and reports that the Adobe Flash plug-in has stopped working

For quite a number of months Firefox continuously crashes or becomes unresponsive. Every time this occurs, Firefox will not close, but must be forced to close. At every c… (read more)

For quite a number of months Firefox continuously crashes or becomes unresponsive. Every time this occurs, Firefox will not close, but must be forced to close. At every crash or when forced to close, I get the Windows OS error message that a plug-in has stopped working and must close. That plug-in is always the Adobe Flash plug-in.

I am on the Firefox Beta channel and religiously apply all beta updates. I also religiously keep Adobe Flash updated. However, since I do not fully trust internet notices, I never allow a software vendor to automatically apply an update.

I should also add that this scenario happens many times during every day, except those days I am not using Firefox or do not access a website that invokes the Adobe Flash plug-in.

Can you shed any light on why the Adobe Flash plug-in quits working?

Thanks for your assistance. David R Breed

Asked by David 3 years ago

Last reply by John99 3 years ago

  • Solved
  • Archived

I have a suspicious "9o0gle.com" as my homepage

Hi, my name is Ryan, and I need help. several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after … (read more)

Hi, my name is Ryan, and I need help.

several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after he left my house, I got my firefox homepage changed to "9o0gle.com", some pop-ups ads and some unusual program installed to this computer. I uninstall all of them. I knew it was malware, or adware or spyware or anything else. so I decided to scan the whole computer at once. I found at least 445 malware and other viruses and all of those removed from my computer, but still "9o0gle.com" wont disappear. I tried to look at the homepage, but nothing written in it. I tried to look after the shortcut, and delete "9o0gle.com" in the "Target" bar with this text ("C:\Program Files (x86)\Mozilla Firefox\firefox.exe"), I removed everything after that address but still got "9o0gle.com" after two or three times I used. I tried to backup my bookmarks and reinstall the firefox, removing all the firefox data from my computer but still have the same problem until I write this message to firefox support.

indeed, I tried everything I found on the internet to remove this annoying "index" bar, also removing several unusual script of ip addresses in "hosts" file, deleting some suspicious registry strings, etc.

would you please help me this time?

PS. I also have the screen capt attached to this message.

Asked by arizayb 3 years ago

Answered by FredMcD 3 years ago

  • Archived

Browsing history gone after last Firefox update - how to restore?

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is w… (read more)

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is way more important to me)?

Asked by ebishirl 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Panda Free Antivirus out of their mind ? helper.exe is a virus ?

Just wanted to leave this here so folks from Mozilla can kindly get in touch with folks from Panda. Did the update to version 50 yesterday and this popped up. My Firefox … (read more)

Just wanted to leave this here so folks from Mozilla can kindly get in touch with folks from Panda.

Did the update to version 50 yesterday and this popped up.

My Firefox runs sandboxed as you can see from the screenshot.

So far Panda never showed that any of the files from Mozilla software are a "virus".

Completely unrealistic. I have 100% trust in Mozilla software.

Asked by Mozillaio 3 years ago

Last reply by James 3 years ago

  • Archived

Keyboard stops working when Firefox is running

Hello. I installed Firefox 50.0 with no add-ons or extensions. I've never had Firefox on this laptop. I didn't change any settings except to import my bookmarks/favorite… (read more)

Hello.

I installed Firefox 50.0 with no add-ons or extensions. I've never had Firefox on this laptop. I didn't change any settings except to import my bookmarks/favorites from Internet Explorer.

I am using a Windows 10 Professional HP Envy laptop. I have a full-sized USB keyboard. Using Kaspersky Internet Security.

The problem I am having is that when Firefox is running, periodically my keyboard stops working on OTHER applications that are running.

How I recreate this is:

1. Restart Windows.

2. Launch an application. For example, in my scenario, it is any of a Remote Desktop session, Microsoft Word, Microsoft Outlook, and/or Skype.

All is working fine, keyboard-wise. And has always worked fine as far as I know. This includes the USB keyboard and the laptop keyboard.

3. Launch Firefox and visit, say, this page or GMail or any site really.

After a period of time, minutes or even up to an hour, suddenly any typing I perform in, say my Remote Desktop or in Word will just stop. For example, I type "the" and "the" doesn't enter in to Word or Remote Desktop or any other application that is running. All applications just stop accepting keyboard input. Any keys - letter or numbers or number pad numbers just don't register.

It will remain this way until the moment I close Firefox. The moment I do, all applications begin responding to keyboard input.

If I redo this scenario, it will occur again minutes or even an hour later.

Things I tried but didn't resolve this. I restarted my laptop before each attempt.

1. Searching here. 2. Reinstalling Firefox. 3. A new keyboard. 4. Use the laptop keyboard. 5. Visiting ONLY ONE page to see if it could be magically related to a specific web page, say GMail or a news site. 6. Searching the internet for "firefox keyboard stops working" which does have related hits with the most current that I've found being 2009. None of the things I found there or here seem to have helped.

The only thing that DID work was not using Firefox.

If I don't run Firefox the problem does not appear. The longest I've gone between restarts is 36 hours so I can't say "never", only that the problem hasn't appeared. I sometimes hibernate or sleep in those gaps. If I run Firefox, the problem will appear within one hour, which is what leads me to think the problem is somehow Firefox related.

Any ideas?

Thank you in advance!

Robert

Asked by RSloan 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Problems with Adobe Flash Plugin

Symptoms: 1. Cannot right-click on any Flash object -- Instant freeze 2. Webpage stops loading or loads incredibly slowly if Flash is enabled 3. Firefox Plugin Container … (read more)

Symptoms:

1. Cannot right-click on any Flash object -- Instant freeze

2. Webpage stops loading or loads incredibly slowly if Flash is enabled

3. Firefox Plugin Container keeps resetting (on processes)

4. Little wheel thing that shows up when page is loading stops spinning and UI freezes cold


Same happens when there is a hidden embed player that is based on Flash (YouTube player, non-HTML5) anywhere in the page.

Asked by Maelstrom 3 years ago

Last reply by Maelstrom 3 years ago

  • Solved
  • Archived

My firefox 50 sync is not working

Hi , today i tried to sign-in to my firefox sync account, but it wont going through and its saying working , and it wont login , and its very weird because i never had th… (read more)

Hi , today i tried to sign-in to my firefox sync account, but it wont going through and its saying working , and it wont login , and its very weird because i never had this kind of problem before , and login 4 days ago to my firefox account and everything was fine but now i don't know why its not let me to login

Asked by eloveng 3 years ago

Answered by Happy112 3 years ago

  • Archived

Why do my folders within bookmarks duplicate, they have a vertical line separating the 3 copies

I have just moved/tidied up my bookmarks and notice that folders (&b/marks within) have duplicated with a vertical line separating the copies. Pls see attached imag… (read more)

I have just moved/tidied up my bookmarks and notice that folders (&b/marks within) have duplicated with a vertical line separating the copies. Pls see attached image. I am on Windows 7 using Mozilla Firefox. All updates to Firefox are current. Thanks, Hubs.

Asked by hubs 3 years ago

Last reply by hubs 3 years ago

  • Archived

How do I get rid of the 1 pixel pipe on the left of the URL bar?

Now that FF has updated to version 50, there is a 1 pixel thick pipe on the left of the URL bar and I don't know how to remove it. I have a list of 'display:none' stuff i… (read more)

Now that FF has updated to version 50, there is a 1 pixel thick pipe on the left of the URL bar and I don't know how to remove it. I have a list of 'display:none' stuff in my userstyles and looking for the name of that pipe bar to add to it.

Thanks in advance.

Asked by ffuser88 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

On "Create a Firefox Account to continue to Firefox Sync" page, has a red "Working..." bar and spinning wheel of death.

Earlier tonight I set up a Firefox account (I've been a loyal user of the browser 10+ years), and everything worked fine. When I tried to log in to Sync it produced the a… (read more)

Earlier tonight I set up a Firefox account (I've been a loyal user of the browser 10+ years), and everything worked fine. When I tried to log in to Sync it produced the above result. After waiting well over an hour for it to actually log in, I decided to delete the account and create it directly from the Sync page, but the same result occurred.

Asked by Slycon 3 years ago

Answered by philipp 3 years ago

  • Solved
  • Archived

Everytime I load a new page this keeps popping up and loading even when I switch to a loaded tab got an idea as to what's up?

I've been using and updating Firefox for the last five years or so. Today was just another day until I opened a new browsing session and Firefox began doing this. Is Fire… (read more)

I've been using and updating Firefox for the last five years or so. Today was just another day until I opened a new browsing session and Firefox began doing this. Is Firefox suppose to load tabs like this?

I had recently updated Firefox to version 50, and I just assumed it was a quirky new feature that I didn't like, so I opened up Classic Theme Restorer extension and looked for a way to disable pages to load like this between tabs. Ultimately, my search was futile and now I'm stuck being really annoyed with the way it's acting.

Asked by Space_Kn1ght 3 years ago

Answered by Space_Kn1ght 3 years ago

  • Archived

"Firefox is installing components needed to play audio or video..."

I have a clean basic install of Windows 7 64 bit Pro. It is completely up to date. New install of Firefox 49. When going to Netflix I get the message "Firefox is installi… (read more)

I have a clean basic install of Windows 7 64 bit Pro. It is completely up to date. New install of Firefox 49.

When going to Netflix I get the message

"Firefox is installing components needed to play audio or video..."

but never completes. If I try to run a netflix video my pc crashes, won't reboot until I do a power off.

The desired videos play on Netflix in IE fine.

I have NO antivirus running, FF is set to auto update.

Any ideas ?

Asked by sparky772 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Colors are broken with upgrade to Firefox 50.0

I am running Firefox on Linux and the upgrade to 50.0 broke colors. Everything (text, background, imagesis shades of red, pink and yellow. I have Hardware Acceleration d… (read more)

I am running Firefox on Linux and the upgrade to 50.0 broke colors. Everything (text, background, imagesis shades of red, pink and yellow.

I have Hardware Acceleration disabled. I have tried starting in safe-mode. Neither had any effect.

I am attaching a snapshot of the color selection dialog but unfortunately, I could not caption the palette. I am also attaching another snapshot to show what a typical web page looks like now.

Asked by pkeusem 3 years ago

Answered by fuffberry 3 years ago

  • Solved
  • Archived

I wish to revert to Firefox 49 or 48

I updated to Firefox 50 on Firefox recommendation and important supplementary security program IBM Trusteer no longer functions. I wish to revert to Firefox 48 or 48 tha… (read more)

I updated to Firefox 50 on Firefox recommendation and important supplementary security program IBM Trusteer no longer functions. I wish to revert to Firefox 48 or 48 that do seem to work. Guidance please many thanks

Asked by Petermoran1 3 years ago

Answered by Petermoran1 3 years ago

  • Archived

Our mp3 files in zip archives being tagged as harmful

We sell digital content - mp3 files that are zipped. In version 47.0 we suddenly experienced that our files were tagged as harmful when downloaded. The next day the issue… (read more)

We sell digital content - mp3 files that are zipped. In version 47.0 we suddenly experienced that our files were tagged as harmful when downloaded. The next day the issue disappeared suddenly. Today, it started to appear again and our customers are complaining - clearly worried what is happening. Any idea what is happening? How mp3 files zipped into one archive can be pointed our as harmful? How come it happens, then it disappears and appears again? Is this meant to be a protection or a piss content with the users? In our case we feel the later. How can this be fixed for good? Any help appreciated.

Asked by istoady 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Can't get form autofill to work

I am about at wits end. I have been trying for about a month to try to get auto-fill forms to work. I worked fine until about a month ago and it quit working. I tried the… (read more)

I am about at wits end. I have been trying for about a month to try to get auto-fill forms to work. I worked fine until about a month ago and it quit working. I tried the new and updated version with same results ZIP-ZERO. I am pretty much computer illiterate, and the solutions (directions supplied) might as well be blueprints for a nuclear bomb. I wouldn't understand that either. I did a google search and found a couple of little programs a. Dashlane b. Roboform that have you-tube instructions. My question is will either one of these work with firefox.

Asked by doublest 3 years ago

Last reply by John99 3 years ago