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Continue to get window stating to Restart Firefox To Update.

After my husband logs in and Firefox starts up, he continues to get window to Restart Firefox To Update. When I click on About Firefox it also indicates that we have to … (read more)

After my husband logs in and Firefox starts up, he continues to get window to Restart Firefox To Update. When I click on About Firefox it also indicates that we have to Restart Firefox To Update. I have uninstalled and reinstalled Firefox from Mozilla.org 3 times now and this problem continues. Refresh also does not eliminate the problem. Clicking on Firefox in Applications file identifies version as 49.0.2. Operating system is OS X El Capitan 10.11.6

When I log in to Firefox under my user, I do not have any problems.

Asked by granny10 4 years ago

Answered by smersh 4 years ago

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Firefox crashes

Firefox crashes repeatedly, couple of times a day. Running Ubuntu 16.04 Resetting firefox doesn't help. bp-2622d5ec-9b3c-45ec-85b4-87bc72161107 07/11/16 16:47 bp-55f7c8c7… (read more)

Firefox crashes repeatedly, couple of times a day. Running Ubuntu 16.04 Resetting firefox doesn't help.

bp-2622d5ec-9b3c-45ec-85b4-87bc72161107 07/11/16 16:47 bp-55f7c8c7-e3fe-4ce9-83ad-9a3dc2161107 07/11/16 16:28 bp-943f8098-245c-4b0d-85e6-f3a8e2161107 07/11/16 16:25 bp-ad524201-fb97-4c38-b6f8-9135b2161106 06/11/16 22:20 bp-3aa9f722-57ae-4e2a-9406-ac8972161106 06/11/16 11:21

Asked by eezacque 4 years ago

Answered by John99 4 years ago

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Can't access my school's website for homework. "Secure Connection Failed"

My college set up their own link to Pearson's Math Lab, where I can access the course and complete assignments. I have other classes that use Pearson's labs and I have no… (read more)

My college set up their own link to Pearson's Math Lab, where I can access the course and complete assignments. I have other classes that use Pearson's labs and I have no problem accessing any of them-or any other website-, EXCEPT for the math lab. I can access it on my phone when I'm not connected to my wifi, but its hard to do any work on such a smaller screen. I keep getting the same error message when I try to go to the page to log in. I've tried other browsers, clearing cookies and history, reinstalling Firefox, restarting my router for the wifi, and nothing has worked. I have the current version of Windows 10 and Firefox.

The website I'm trying to go to is https://centralaz-mlpui.openclass.com/

The error message is : Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've been trying to fix this since this morning, so any help you can offer will be greatly appreciated!

Asked by sarahm55 4 years ago

Answered by sarahm55 4 years ago

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Firefox 49 blocks too many sites

The new Firefox update makes it impossible for me to use it. It won't let me click on certain things and open certain sites. I'm all for security, but getting an update l… (read more)

The new Firefox update makes it impossible for me to use it. It won't let me click on certain things and open certain sites. I'm all for security, but getting an update like this without knowing what to do made me download Chrome and use it instead.

Where can I go to find out how to keep Firefox running? For instance, I'm a journalist and often go to sites that have submenus, and these annoying floating dialog boxes, some of which I need to click on. Firefox won't let me do that.

Any help would be greatly appreciate it. I'm about to reinstall Palemoon. Thanks,

Asked by 33Nicolas 4 years ago

Answered by FredMcD 4 years ago

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Security alert

I was browsing last night and attempted to access imdb.com when my page was redirected to the page shown in the image attached. On this computer I am using Windows Defend… (read more)

I was browsing last night and attempted to access imdb.com when my page was redirected to the page shown in the image attached. On this computer I am using Windows Defender as the active security service and Spybot S&D as passive protection. OS is Windows 10 Pro version 1607. It goes without stating that I immediately aborted the download option presented.

Edit: Image attached.

Asked by ZeroGeined 4 years ago

Answered by James 4 years ago

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how to use ad blocker ultimate with firefox 50.0

I updated from Firefox 49.0.2 to 50.0 and Ad Blocker Ultimate no longer was enabled. I tried reinstalling it to no avail (2 or 3 times), so I uninstalled ver. 50.0 and r… (read more)

I updated from Firefox 49.0.2 to 50.0 and Ad Blocker Ultimate no longer was enabled. I tried reinstalling it to no avail (2 or 3 times), so I uninstalled ver. 50.0 and reinstalled ver 49.0.2. I WILL NOT USE VER. 50.0 OR LATER UNTIL AD BLOCKER ULTIMATE IS ENABLED - PERIOD!!! I will quite using Firefox if I have to.

Please let me know when you have corrected this problem.

Asked by Harster 4 years ago

Answered by Harster 4 years ago

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Firefox crashes

When I leave my sites unopened I get a Crash Report. I keep trying to open a site and eventually a form comes up and asks me if I want to reopen Firefox. I do and it reop… (read more)

When I leave my sites unopened I get a Crash Report. I keep trying to open a site and eventually a form comes up and asks me if I want to reopen Firefox. I do and it reopens. PAIN IN THE NECK!!!

Asked by jazzphotos 4 years ago

Answered by FredMcD 4 years ago

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Close tab "X" buttons suddenly missing

I shut down the laptop this morning, re-opened it, and now all the "X" (close-tab) buttons are missing. One forum suggested setting the config variable "browser.tabs.clos… (read more)

I shut down the laptop this morning, re-opened it, and now all the "X" (close-tab) buttons are missing. One forum suggested setting the config variable "browser.tabs.closeButtons" to 1, but there's no such variable in my about.config. FF 49.0.2.

Asked by Mikey 4 years ago

Answered by FredMcD 4 years ago

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Why cant I load my e-mail account (outlook) on Firefox any more? It won't let me sign on.

I can onle get my e-mail on IE which I don't like. I have had no problems getting in to outlook over the past years until yesterday. I have tried various "fixes" includ… (read more)

I can onle get my e-mail on IE which I don't like. I have had no problems getting in to outlook over the past years until yesterday. I have tried various "fixes" including uninstalling & reinstalling firefox. It did change the page I got when I tried to log on, but still would not let me signin. Any ideas?

Asked by Scotsgolfer 4 years ago

Answered by Scribe 4 years ago

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I can read London Review books articles in IE but not in Firefox

I can view articles in the London Review of Books just fine in IE and on my cell phone. But only the first few paragraphs of their articles can be viewed in FF. When I … (read more)

I can view articles in the London Review of Books just fine in IE and on my cell phone. But only the first few paragraphs of their articles can be viewed in FF. When I asked LRB about this and told them the problem they asked me which browser I used. When I told them FF and that I could read the articles just fine in IE they stopped responding to my inquiries. Is this a trick publishers use to force people to use IE and dump FF? This is displayed in two screen shots. As you can see this is done at the publisher's end and it is consistent for all articles available to the public.

Asked by LostInThisMaze 4 years ago

Answered by FredMcD 4 years ago

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Windows 8.1 Can't get Firefox to show up on task bar... 11-09-16

Installed latest Firefox desktop (49.0.2) last week. Cannot pin firefox to task bar. Taskbar will not show running instances of Firefox. Windows 8.1 - all important updat… (read more)

Installed latest Firefox desktop (49.0.2) last week. Cannot pin firefox to task bar. Taskbar will not show running instances of Firefox. Windows 8.1 - all important updates installed as of today (11/09/16).

Asked by Big_Lew 4 years ago

Answered by FredMcD 4 years ago

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Firefox causes BSOD issue 41

I'm having constant BSODs on Firefox when browsing the web. It seems random, sometimes appears on facebook, youtube, other sites. I've disabled hardware acceleration in F… (read more)

I'm having constant BSODs on Firefox when browsing the web. It seems random, sometimes appears on facebook, youtube, other sites.

I've disabled hardware acceleration in FF but it didn't help. I'm using Win7 which is up to date.

I don't know what other info would be needed so please let me know and I will provide it.

Asked by ilozen 4 years ago

Answered by ilozen 4 years ago

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Facebook games running Adobe Flash no longer respond properly.

Last night I could no longer play Bejeweled Blitz, Solitaire Blitz, or other Adobe Flash player based games on Facebook using Firefox. The games load but do not respond … (read more)

Last night I could no longer play Bejeweled Blitz, Solitaire Blitz, or other Adobe Flash player based games on Facebook using Firefox. The games load but do not respond correctly. I have to click twice on the page to get the view to update. However, these games work correctly in Internet Explorer. This started for me on the night of October 19. I tried four different Flash games tonight, some from different developers, and none of them worked correctly. I tested a Flash game on a site outside of Facebook, and it worked fine.

Asked by ajp1228 4 years ago

Answered by Oxylatium 4 years ago

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Why does my window appear blocky and pixelated when I resize the window?

Every single time I either resize the window or scroll through pages, firefox does this strange visual glitch. It doesn't happen on chrome, internet explorer, or anythin… (read more)

Every single time I either resize the window or scroll through pages, firefox does this strange visual glitch. It doesn't happen on chrome, internet explorer, or anything else. I have already tried downloading and updating firefox to its newest version, but to no avail. I'd really like an answer to this, as it is horribly annoying. Thank you.

Asked by ConnorChalfant 4 years ago

Answered by FredMcD 4 years ago

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Multiple Firefox crashes everyday but only when reading various political articles or videos - what is the cause?

During the last month or so Firefox has been crashing multiple times daily. For a while the average crashes per day was around 3, but lately this number has risen to abou… (read more)

During the last month or so Firefox has been crashing multiple times daily. For a while the average crashes per day was around 3, but lately this number has risen to about 5 crashes every day.

I check out a lot of different web sites most days, visiting lots of commercial sites like Amazon, eBay, and various other online vendors. I also visit Wikipedia, Dictionary.com, and many other sites related to researching various topics. It is very rare for Firefox to crash while I am at these sites. However, each day at some point I eventually get around to reading articles and watching videos discussing political topics. This last category of online activity is where the problem of Firefox's frequent crashes arises from, this is clearly the case because the crashes occur almost exclusively when I am reading or watching content of a political nature.

When there is a crash a dialog box is displayed by Firefox containing technical info about the crash and a text-entry box for comments, as well as an opportunity to give your email address so Mozilla can contact you about the issue if needed.

Every time there has been a crash (3 or more times daily for over a month now) I have added a comment to the error report requesting Mozilla please contact me via my email to let me know something regarding what they have learned from the error reports about what is causing these frequent crashes. Mozilla has not replied to me yet. This is the reason I am now posting here with the hope of finally learning the cause for these frequent crashes.

Aside from these crashes I find Firefox to be an excellent browser. At least when Firefox crashes it allows you to reconnect to the page you were viewing pretty quick. Way better than Google Chrome, which crashed all the time when I would watch any YouTube video, regardless of whether the video was political or something else. Moreover, Chrome crashes usually locked up the system so that a reboot was required - Firefox is much more robust.

Nevertheless, the frequency of Firefox crashes are now becoming so great that I will, regrettably, begin looking at other browser options if I am unable to get help fixing this problem.

Any cogent help you can offer about this issue I would greatly appreciate. Thanks for your time in reading this complaint.

Asked by larry493 4 years ago

Answered by philipp 4 years ago

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fullscreen unavailable

after updating to Firefox 49.0.2 when i click on the full screen button in an embedded video using the html5 player it shows a small message "Full screen unavailable". I'… (read more)

after updating to Firefox 49.0.2 when i click on the full screen button in an embedded video using the html5 player it shows a small message "Full screen unavailable". I've tried starting Firefox in safe mode and still have the problem. I have not added or removed any add-ons.

Asked by RotorNut 4 years ago

Answered by RotorNut 4 years ago