Firefox Support Forum

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of a snail. To give some examples, when I try type (like right now) there's a delay for the words to show up instead of popping up as I type. Another is the browser seems to freeze up for a couple seconds when I try and scroll up or down, before doing at an quick and uneven pace.

I'm uninstalled and reinstalled Firefox (reinserting my profile after doing so), disable all themes, plugins and add-ons, restarted Firefox in safe mode, and none of these have made a positive difference (in some cases it actually made it worse).

Any way of fixing this? I've been using Firefox for years now and I don't relish the idea of having to transition to another browser if hte problem could just be solved on its own.

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disappear after I have stopped scrolling. Interestingly, the scroll bars do not disappear even upon closing firefox; currently, the only way I have found to get rid of them is to restart my pc. I have attached some screenshots to better convey this issue, and if there is anything else I can do or provide let me know!

Thanks

I installed Firefox Portable on another laptop. The first page that popped up was Urgent Firefox Update. It autodownloded a js file and opened my downloads window. I wasn't thinking, so I clicked on it. It disappeared. I went to close the firefox window and noticed the address was from India-looking webpage ending in org, I noticed this way too late.

My question is how screwed am I? Now that laptop won't run Avira or Windows Update. These are all bad signs to out and out confirmation that I have just rendered that laptop useless for the internet. I have put a lot of work into it, three partitions with Windows files on it and a Linux partition, with plans for more in the unallocated space. Each partition is about 50g in size and about two-thirds full.

I couldn't get online from the Linux partition, so of course I used the Windows one to click on this trap. I searched the Mozilla forum, but the hits were for .exe files and not this javascript one. Is Mozilla aware of this and is an undo fix available?

When I first start Firefox, videos and GIFs on sites like Facebook and Youtube, etc. will play with no problems but, after Firefox has been running for a while, they won't play anymore. The only way I can get them to play again, is to close Firefox then start it up again. Running the 64 bit version in Windows 10.

I tried - restarting my computer - safe mode - private mode - refreshing firefox - reinstalling firefox - deleting the profile file - deleting xulstore.json or Localstore.rdf file as described here: https://support.mozilla.org/en-US/questions/1140329 - deleting the whole Firefox folder in Application support - banging my head against the wall.

I'm still not able to get a properly sized download prompt so I can actually download files.

Downloads work fine in Chrome and Safari on the same sites.

Hello - I have to take a training course for my job via pre-recorded sessions. All worked well until Firefox ran an update last night, now the video portion of the display won't work. I can hear the audio but the picture portion is now blank. Does Firefox have a solution for this?

Since updating my Firefox to v. 11.0.2 I have started to intermittently receive rogue spam URL's & pages open up next to the page I am currently looking at. It mostly seems to happen when I am moving the RH slider to move further down the page of the valid website I am looking at, but sometimes it happens when I click on a link or button in the valid website. I have attached some jpg examples of the rogue URLs & websites. I have 'refreshed' Firefox but the problem still remains! How can I stop it happening, please?

I am running W7 Pro 64-bit and have Kaspersky Total Security (which sometimes alerts me). Please note I am not an expert!

The instructions to do that have been leading me around in circles. It is not recognizing my password and it will not allow me to change my password in order retrieve my old firefox data.

I have a link to Firefox in my task bar. When I click on it to open Firefox, Firefox opens and so does webcvlipper. I don't want Evernote or web clipper to open automatically.

I have a bookmarks folder with many links and many folders and subfolders to organize them (15+years worth). I am very good about deleting any unwanted bookmarks and I also even change the titles to make them more concise. But despite my efforts at organization, firefox freezes and stalls every time I try to make even the slightest change to one of these bookmarks (ie change the title or location of the bookmark using bookmarks manager) and then I have to wait 10 - 15 seconds for firefox to make the change and unfreeze itself so I can move on. As a result it is becoming intolerable to even use anymore. I imported the same exact bookmarks into chrome and it doesn't have any of these delays. I do not sign into chrome whereas my firefox has my account linked to several other devices. Is that why my firefox bookmarks are so slow to update (because it takes so long to send the updated info to the central server that then has the info ready for next login from that or another device)? If so then am I going to have to just stop using my firefox sync acct and to go back to a cloudless bookmarks folder with no ability to sync between my laptop, desktop &tablet just to avoid waiting 10-15 between adding or making any change to bookmarks before continuing to work? Would having the sync only apply to two devices make it sync faster than if I have 3 or 4 devices with my sync acct linked? Eliminating bookmarks is not an acceptable solution...like I said I am already good about renaming and organizing them (or at least when that function used to work in a timely manner). Thank you for your help!

FireFox was crashing so I re-installed and its even worse than worse than before. It crashes 30+ times a day and stalls (blue circle of death) at least every other page. What the heck is going on? I am using Window 7 and FF Browser 49.0.1. I have removed all add-ons except adobe which I need for work (librarian here). Would Adobe be messing it up this badly. I have made a couple adjustments to the browser settings for specific sites which they suggested (library related).

I am at wits end. My employers uses a very modified IE11 which I find clunky to say the least. I have dispensation to use FireFox and Chrome. I really love FireFox and need it to work since all my bookmarks are here.

Please help me before I am forced to use Chrome or IE.

Thank-you in advance, Deweydecimal13501

Here are my last few crash reports, please let me know if there is anything you need that can help solve this. Thanks in advance!

bp-b598db97-5360-498c-8300-d2b842161019 10/19/2016 6:36 PM 0a9839f3-e14b-4214-986b-8cac1809fb87 10/19/2016 5:12 PM 561fb51f-b963-4f4b-94dc-86617627d26e 10/19/2016 3:40 PM bp-d6b6d11b-9607-4763-a39d-f7ce02161003 10/3/2016 12:21 AM

Firefox crashes always when i (for example) want to upload a Youtube video. It always happens then, when i want to select a file to upload in Windows Explorer. Firefox crashes, and then it closes itself and when i restart Firefox, everything is reloaded, but i can´t upload files anymore without crashing!

Good Morning............This pop up keeps popping up all the time while i am trying to work on my laptop it is very worrying and annoying, i can still work while this pop up is on the screen but i have to click the ok on it multiple times because there are so many of them, hope you can help me ?............Alan.

I need to access my browser history to prove a timestamp. I only need to prove a timestamp from less than 24 hours ago but the history page shows absolutely nothing. A completely blank screen. I am not on incognito mode and my recently closed tabs are all correct which shows that there is history being taken of my browsing. Why is my history not showing? I need to see my history to prove that I followed due date of an assignment.

With latest update my firefox became slow. It is now taking time to show my already loaded tabs. It is now like chrome. It is now showing something rotating each and everytime i clicked my already opened tabs. I don't want firefox to become chrome. Somebody make a fix for this.