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  • Archived

Why is Theme & Font Size Changer constantly being disabled and how can I fix this?

Firefox 48.02 suddenly opened with a minuscule font and Theme & Font Size Changer is disabled yet again. I have restarted both FF and my Mac, with no improvement. Uni… (read more)

Firefox 48.02 suddenly opened with a minuscule font and Theme & Font Size Changer is disabled yet again. I have restarted both FF and my Mac, with no improvement. Uninstalled and reinstalled Theme & Font Size Changer, and that didn't work either. There should be an icon for Theme & Font Size Changer, and it doesn't show up. All suggestions gratefully received!

Asked by seabreezecat 3 years ago

Last reply by goodwitch 3 years ago

  • Archived

Unity Web player, Do you think you can keep supporting it?

Um so, I've recently fell in love with this game on the browser, but it uses Unity web player. The game is called Critical Ops and the PC version to the game is going to … (read more)

Um so, I've recently fell in love with this game on the browser, but it uses Unity web player. The game is called Critical Ops and the PC version to the game is going to die out soon since browsers are starting to not support Unity anymore. Critical Ops seems to run the best fps wise with Mozilla and is so much smother. It would greatly be appreciated if you can leave Unity on Mozilla For other players. Thank You in advanced for the answer and info! Have a great day/night! May the lord be with you!

Asked by Muhleek 3 years ago

Last reply by philipp 3 years ago

  • Archived

Is there a way to clear the remembered form fill ins?

I have a lot of forms and searches that have auto fill suggestions, and unfortunately over the years I have a lot of errors (such as Ir as a suggestion searching for Iron… (read more)

I have a lot of forms and searches that have auto fill suggestions, and unfortunately over the years I have a lot of errors (such as Ir as a suggestion searching for Iron Man). I would like to clear all this data and start fresh. Is there any way to do this?

Asked by Aragorn8354 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Secure Connection Failed Mozilla version 48

Hello, I am start getting "Secure Connection Failed" on company Citrix sites https://citrix.cogecodata.net/lp/allusers/Logon.do https://qticsg.quiettouch.com/ How I can … (read more)

Hello, I am start getting "Secure Connection Failed" on company Citrix sites https://citrix.cogecodata.net/lp/allusers/Logon.do https://qticsg.quiettouch.com/ How I can fix it locally on my Mozilla version 48 or I have downgrade the Mozilla version? I am using Kaspersky Antivirus and those sites are in exception list already. Thank you Mario

Asked by MarioTunes 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

For OS X 10.6, Firefox ver 48 from Aug is last supported version, but what about update 48.0.2 from Sept?

On a Mac with OS X 10.6.8, Firefox version 48 from Aug 2016 is noted as the last version to support this OS version--version 49 will not support OS X 10.6. But what about… (read more)

On a Mac with OS X 10.6.8, Firefox version 48 from Aug 2016 is noted as the last version to support this OS version--version 49 will not support OS X 10.6. But what about updates to version 48, such as update 48.0.2 issued in Sept? Should I try to install it on my OS X 10.6 system?

Asked by jargon 3 years ago

Last reply by James 3 years ago

  • Archived

The new plugin container is eating up huge memory and cpu. You need to fix!!!!!

Not sure when you guys created the plugin container but it is a disaster. It is eating up memory and cpu. And, as I look at your help area, it appears that this is happen… (read more)

Not sure when you guys created the plugin container but it is a disaster. It is eating up memory and cpu. And, as I look at your help area, it appears that this is happening frequently. You need to fix! I'm not interested in debugging your program. I am just reporting a problem that if you don't fix many people will not use your browser (me included). All my add-ons are "ask-to-activate" except the three firefox installs. I recommend going to the old way and not release programs until they are working. What I novel approach.

Asked by Dylantom 3 years ago

Last reply by josegime 3 years ago

  • Archived

The requested URL not found

URL: http://expertsources.choosecaversham.co.uk/ Browser / Version: Firefox 48.0 Operating System: Windows 7 Hi, When there has been some sort of domain related problems … (read more)

URL: http://expertsources.choosecaversham.co.uk/ Browser / Version: Firefox 48.0 Operating System: Windows 7

Hi, When there has been some sort of domain related problems that have subsequently been fixed, Firefox continues to display an error page when in fact the domain is fully operational and other browsers such as Google Chrome will display the correct website pages. An example of this is http://expertsources.choosecaversham.co.uk/ where we are setting up a new website for a customer and where we had a problem with the domain configuration. Due to the domain configuration error we were getting returned the URL http://expertsources.choosecaversham.co.uk/home/expertsourcesco/public_html/http(?s)://www.expertsources.co.uk/home/expertsourcesco/public_html/http( With the message on the page: Not Found The requested URL /home/expertsourcesco/public_html/http( was not found on this server.

and after the domain error being fixed and Google Chrome and other web browsers displaying the correct website page, Firefox continues to display the error URL and the error message above, even after refresh, F5 and Ctrl F5, and closing Firefox, waiting for it to completely close by watching Task Manager, and bringing Firefox up again. I consulted my server guys about this and they say I should reboot my machine however this should not be necessary and besides in a working day it is very disruptive. I am also concerned about all those other Firefox users out there who may have gone to a website when there has been a problem with the domain and then being unable to get to the website until they reboot their machine, many of whom would be our customers because we recommend they use Firefox, particularly when they use our backend website content editor for their websites.

I am using Windows 7, Firefox 48.0, and internet connection through Virgin Media in the UK. This problem I have had for a couple of years at least and I believe I have submitted feedback to Firefox on more than one occasion before. You are welcome to contact me about this. Regards, Ken Good www.edgeimpact.co.uk I posted the above on https://webcompat.com/issues/2958 however "karlcow" responded, saying it is working for him - obviously it is because this problem only occurs AFTER someone has gone to the site WHEN there is a domain type problem on it - as I had said. Nobody seems to understand what the problem is and fobs it off as something or other. The point is, Google Chrome works as does Internet Explorer, but Firefox does not in this circumstance. I should not have to expect users, my customers included, to clear cashe whenever they cannot access a website just in case the domain error may have been fixed in the interim. Note this problem still exists after a cold boot of the computer. Please refer this issue to level 3 support who may understand exactly what the issue is here because we have had the problem for a couple of years now and I have taken great lengths to notify Firefox on more than one occasion. Thank you in anticipation. Ken Good

Asked by kengedgeimpact 3 years ago

Last reply by John99 3 years ago

  • Archived

CNN website video hangs. Only CNN.

48.0.2 on Mountain Lion 10.8.5. Fullscreen video on the CNN site plays initially, then stops with a circling round arrow. Lately it has started to do this with that vi… (read more)

48.0.2 on Mountain Lion 10.8.5. Fullscreen video on the CNN site plays initially, then stops with a circling round arrow. Lately it has started to do this with that video on the side as you scroll down the screen, as well. Very maddening. No problems on other sites. If I cannot fix this quickly and simply I will have to go to Chrome. Updated flash yesterday, no joy. Suggestions welcome. Thank you

Asked by KS555 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I want ALL of my old firefox data restored.

I never intended to reset firefox. I need my open tabs, bookmark bar, history, bookmarks, add ons. I need everything back just the way it was. I don't care at all about r… (read more)

I never intended to reset firefox. I need my open tabs, bookmark bar, history, bookmarks, add ons. I need everything back just the way it was. I don't care at all about risks from old data. I need a full 100% restore. This has been a nightmare.

Asked by Paganus12 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Recently bookmarked disappeared.

Recently bookmarked disappeared. I want it back, with current contents, at the top of bookmarks where it has always been. This has also disappeared as an option - I want … (read more)

Recently bookmarked disappeared. I want it back, with current contents, at the top of bookmarks where it has always been. This has also disappeared as an option - I want Recently bookmarked back!

Asked by cproud 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

PopUp demand install extension; Older OSX, w/ FrFx v.48.0.2,; Server certificates Untrusted now

Re: Recently saw memory-key address in new line at bottom of FireFox's History Drop-down-menu. (June 2019.) Re: After memory-key displays in FireFox-History menu, from "m… (read more)

Re: Recently saw memory-key address in new line at bottom of FireFox's History Drop-down-menu. (June 2019.) Re: After memory-key displays in FireFox-History menu, from "must add Extension," I can No Longer Connect to one of my financial websites; could connect in early June to same website prior to this extension install, (and as late as July 3 '19 to other financial websites) Re: Firefox Browser (FrFx), ver 48.0.2, latest ver. that could be installed on OSX 10.6.8, Mac Mini early '09 Re: Currently, haven't time to purchase, learn to use newer ver. OSX and Internet (INet) Security on/for it.

1. "Must add extension to Firefox (FrFx) Browser" Pop-Up occurred immediately after update to my Internet (INet) Security program, and gives 'Certificate Authentication; I.D. Errors' -> No Connection > Clear Browser History, Restart, ShutDown, and Start. But, disabling my INet Security, gives same "No Connection" results at that financial website's server. (Therefore, Add-in Not from INet Security program Update.)

2. Checking for unfamiliar- Extensions, -Plug-Ins, -Add-Ons, in all my browsers shows none related to Firefox Browser. So where was the Pop-Up FrFx 'extension installed? Previous Extensions I'd installed all still present.

3a. Using secure https://www.[financial website].com in URL line, yields 'Security Warning Code' notice re: website/server certificate NOT authenticated + can't connect to server.

 b. Using non-secure http://www.[financial website].com as URL, gives same can't authenticate + not connect warnings, since both Google and that financial website automatically switch to secure https:// type of connection!

4a. Even using Chrome browser -> Google always converts to https:// in URL line > "Broken HTTPS," plus 'website id not verified,' but at Green-around-padlock: Your connection to www.[financial website].com is encrypted using an obsolete cipher suite. The connection uses TLS 1.2. The connection is encrypted using AES_256_CBC, with ……..1 for message authentication and RAS as the key exchange mechanism." "Your INet connection is blocked," but I have already added 'Chrome://' to my INet Security program's Firewall, and to its 'allowed cookies' list, twice.

 b. ***Did that questionable-"must add Firefox Extension" change the encryption method used by Firefox browser to AES……, since that older version of FrFx had just been connecting to that financial website's server just fine.***   

5a.Tech. Support department at [financial website] 1st: told me they had made NO Changes to encryption on their server, and 2nd: they have AntiVirus + Internet Security on their server that most likely rejects my older computer (even with up-to-date INet Security definitions).

 b. A Mac shop cleaned malware from my Mac, but found NONE.  They suggested that some websites are now requiring one of 'only the 3 most recent versions of an O.S.,' which is supported by updates from its manufacturer, in order to connect to their server.

6a. I can't find any items in my Mac's hard drive relating to a FrFx/Mozilla Extension, as that folder won't open, even with administrative rights. (But Can't Log-In as Admin.-User with missing Password.) Can any ....plist s be removed safely and v. 48.0.2 function well?

 b. ****How can one find + remove the added extension,, or whatever, at that memory-key stated in the FrFx-History-Menu?*****
 c. Is there a newer ver. of Firefox browser which can now be installed safely on OSX 10.6.8?

Input and suggestions will be appreciated to solve this problem.

Asked by edith.rittenbach 10 months ago

Last reply by user633449 10 months ago

  • Archived

Why, all of a sudden, is Firefox crashing on me. I am receiving the 'Firefox has stopped working' and 'Plugin Container for 'Firefox has stopped working.'

I receive 'Firefox has stopped working' when first opening it up sometimes, but I receive both messages when trying to go into Farmville on Facebook. I have tried as man… (read more)

I receive 'Firefox has stopped working' when first opening it up sometimes, but I receive both messages when trying to go into Farmville on Facebook. I have tried as many fixes as possible that are listed....going so far as to uninstall Flash and Mozilla and then reinstalling. Nothing is working.

Asked by snowgirlja 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I did something to speed up my firefox and now my shortcut/favorites bar is gone. How do I get it back?

something on the bottom said your firefox appears to be running slowly. click here to speed it up. I did and now the bar with my faves i gone. How do I get it back? … (read more)

something on the bottom said your firefox appears to be running slowly. click here to speed it up. I did and now the bar with my faves i gone. How do I get it back?

Asked by fredums 3 years ago

Last reply by Scribe 3 years ago

  • Archived

My settings are for Google search but bing keeps coming up, how do i get rid of Bing?

I've deleted it from search enginve options. Disabled Cortana. Searched for it on my computer but couldn't find it. The search engine says google but when I search it … (read more)

I've deleted it from search enginve options. Disabled Cortana. Searched for it on my computer but couldn't find it. The search engine says google but when I search it goes to Bing. When I search for Google and try that way the same thing happens. It only happens with Google and not with other engines like Duckduckgo. I would like Google back what do I do?

Asked by Tufftie 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Youtube video download video quality

I am using a new program called Xtreme Download Manager to schedule Youtube video downloads at a later time. When I open the video that I want to download the Xtreme Dow… (read more)

I am using a new program called Xtreme Download Manager to schedule Youtube video downloads at a later time. When I open the video that I want to download the Xtreme Download Manager popup box displays with the video quality formats that I can choose from to download it in. The problem is that the video formats are not what I want such as the highest it will display is MP4 in 480p. I want to download it in 1080p. At the bottom of the display box there is a button called More Formats. When I click on it it displays another box that says, " Please select the desired format in your browser's video player." Where do I go in Firefox to able to tell it which formats to allow it to display? Please help me.

Asked by mawaw 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Updated to 48, now 95% of RSS feeds say "Live Bookmark feed failed to load"

I have a few dozen RSS feeds, among which askwoody.com and ghacks tech news. After updating to v48, the vast majority of them won't load. Not after a full reboot either, … (read more)

I have a few dozen RSS feeds, among which askwoody.com and ghacks tech news. After updating to v48, the vast majority of them won't load. Not after a full reboot either, and deleting them and readding them does not help either.

Running W7 full updates, have tried disabling all addons, no joy.

Asked by User1138 3 years ago

Last reply by db32 3 years ago