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  • Archived

Firefox, almost crashing and/or crashing all the time

So basically I've been using Firefox for quite some time now, I have a load of bookmarks and I frequently have upwards of 50> tabs usually <100. I use an old OS - V… (read more)

So basically I've been using Firefox for quite some time now, I have a load of bookmarks and I frequently have upwards of 50> tabs usually <100. I use an old OS - Vista.

I have found Firefox to be stable until recently, as it is really unstable. I am almost crashing a lot of the time. What I mean by almost crashing, is that the browser stop registering my clicks and the page(s) I am viewing go cloudy and the browser goes in a 'not responding mode'. However, it rarely actually closes Firefox and crashes properly to desktop. But I usually have to wait a good 10-30 seconds for it to respond and return to normal. Sadly, this happens often and it is quite common for a 'not responding' problem to be followed by another immediately after.

I have sometimes lost old 'restore sessions', so I may have edited a few things in my directory - but I don't see why that would affect the stability of the browser in this way.

Again, the problem is not that Firefox crashes full on to desktop; it's that it goes into a 'Not Responding Mode' more than frequently.


Any help would be appreciated.


Many thanks,

Rich

Asked by Richard11 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I don't find anything in Mozilla support about....

I don't find ANYTHING in Mozilla support about synchronizing two e-mail address lists. For example, I have a long-existing Yahoo e-mail account (over 18 years), and now … (read more)

I don't find ANYTHING in Mozilla support about synchronizing two e-mail address lists.

For example, I have a long-existing Yahoo e-mail account (over 18 years), and now I have the Yahoo e-mail extension for Mozilla Firefox. This extension does not know anything about the address list or address book in my Yahoo e-mail, and I do not see anything about synchronizing the two programs so that they have the same address list. If you don't like the words "synchronize" or "synch" for doing this, then it is up to you to think up some different terminology. In my case, if I have an address list in my PC, and then I copy that by hand onto pieces of paper, I then have two address lists that are synchronized. Synchronizing two address lists by computer should be much easier than this, and if I make a new entry in one address list, then it should be automatically copied onto the other, keeping them "synchronized".

As it stands now, if I click on the word TO:, or click by it, in your Yahoo e-mail extension, it does absolutely nothing but sit there with its tail stuck in its ear.

Dale A. Wood

Asked by Europamoon100 3 years ago

Last reply by Chris Ilias 3 years ago

  • Archived

no files in the download menu will open

. if i click them the menu goes away, so of course i cant try double clicking either. i need flash player and the runescape client most, but i cant find a way to get this… (read more)

. if i click them the menu goes away, so of course i cant try double clicking either. i need flash player and the runescape client most, but i cant find a way to get this to work. im on an old computer but i believe i have the newest version of firefox: version 47.0.1

Asked by dmlkay 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

There is disabling Firefox background activity that I can't identify or find.

With the last week or so, web pages have been loading more slowly, and sometimes not so well. A number of times I noticed that even though a page had finished loading, ac… (read more)

With the last week or so, web pages have been loading more slowly, and sometimes not so well. A number of times I noticed that even though a page had finished loading, according to the browser and what I can see about its on-screen content, network activity, as shown by task manager, remains near full bandwidth. This is also true if I stop any page (click on the X at the right of the address).

The connection Status (of my dial-up service) shows activity in both directions but heavily towards receiving (i.e. something is being downloaded, no?).

Normally, I need to either let a page finish, or stop it, before I can start loading a new page in a new tab or different window, or download a file, because there just isn't enough bandwidth to handle more than one thing at a time. I don't allow automatic updates of anything.

Investigating further today I see that if the browser is open, bandwidth is constantly full, even with no page loaded. Closing the browser terminates network activity within a few seconds. If I Restart with Add-ons Disabled, the network activity ceases but if I instead individually Disable every add-on and plugin shown in the Add-on Manager, network activity stays high (even after closing and restarting the browser).

I see in the Firefox Health Report, under Active Add-ons, the number 6 for extensions, but only three extensions are listed by the Add-on Manager. All of this strongly suggest to me that something is going on, out of sight, in the browser. How can I find it and get rid of it?

By the way, I've used this forum several times since 2010. I have my username and password recorded here so that I can't lose them. However, everytime I want to sing -on I am not recognized and must request a password reset. I "reset" to the same password and it works -- until next time. This is very time wasting. Can it be fixed?

Asked by AndyH-FF 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox Keeps Crashing, even in safe mode

Here are my logs bp-698d28bf-06a4-4b95-98e8-2c1362160827 26/08/2016 11:50 PM bp-e25d0873-6a67-4a0e-85a6-4166d2160827 26/08/2016 11:32 PM bp-a12e0bd4-4f93-4f8d-8e50-74e8… (read more)

Here are my logs

bp-698d28bf-06a4-4b95-98e8-2c1362160827 26/08/2016 11:50 PM bp-e25d0873-6a67-4a0e-85a6-4166d2160827 26/08/2016 11:32 PM bp-a12e0bd4-4f93-4f8d-8e50-74e882160827 26/08/2016 11:08 PM bp-49b45c32-de65-42dc-86ba-9457a2160826 26/08/2016 6:28 PM bp-f9083cd4-051e-419a-b4ee-4b1852160826 25/08/2016 9:06 PM bp-a353d341-360f-4cb9-8351-969c72160825 25/08/2016 7:09 PM bp-31925ded-877c-4b18-bc73-06fa52160825 24/08/2016 8:33 PM bp-2184fda3-d71f-4de3-b578-306f72160820 20/08/2016 9:03 AM bp-b5200247-acb2-4a69-9bc9-b5d752160819 18/08/2016 10:50 PM bp-e7ae48b9-b062-4a46-8075-01ba52160817 16/08/2016 9:04 PM bp-e25182bd-7e53-463a-b26c-936df2160816 15/08/2016 10:28 PM bp-033fbf2a-a9c4-4f68-982b-4351e2160815 14/08/2016 10:30 PM bp-51b3fec5-8fc0-40da-b839-91a4b2160814 14/08/2016 1:02 AM bp-98839735-6585-4896-8773-44c2a2160813 13/08/2016 1:13 PM bp-eb15a8a1-9fe2-4a43-b069-faf592160811 10/08/2016 11:18 PM bp-8112d193-2750-456c-83cb-6970b2160809 08/08/2016 10:53 PM bp-52f940ce-dfa2-4c61-b908-135f82160805 04/08/2016 9:59 PM bp-d6d0e3d8-d0dc-4dad-9e08-61d872160804 03/08/2016 9:06 PM bp-f50c72ef-a866-4193-9017-a64dd2160801 01/08/2016 2:15 AM bp-05d68b14-6a58-4914-b41b-30a872160801 01/08/2016 1:32 AM bp-74802320-5dac-4e41-9a3f-6868a2160731 31/07/2016 6:10 PM bp-9ad7a7af-d7e1-484b-ba41-77d7e2160731 31/07/2016 11:17 AM bp-2bfe0c91-cf53-4db8-9edd-627b82160731 31/07/2016 10:37 AM bp-db6436f0-f2b8-405f-b98a-e853f2160731 31/07/2016 10:36 AM bp-6d94be57-3919-4f39-9d6b-db6f12160731 31/07/2016 10:34 AM bp-0971f019-7109-4e78-8659-51af12160731 31/07/2016 10:34 AM bp-293216f9-cd42-4c5a-8c92-145e12160731 31/07/2016 10:34 AM bp-5dcb3671-9e58-4b8f-8d99-ccb152160731 31/07/2016 10:34 AM bp-e7689a4c-8a7f-4f78-9442-86ac42160731 31/07/2016 10:34 AM bp-b79a606b-ee53-482e-a321-a1ada2160729 29/07/2016 3:14 PM bp-f24d2b78-f353-409e-bae4-184272160729 29/07/2016 10:48 AM bp-952d18d5-c9fb-482f-b990-b931d2160726 25/07/2016 10:05 PM bp-011ad79b-8630-4795-95b3-a91b52160726 25/07/2016 9:43 PM bp-8637e2f1-8b23-430c-a66a-8c9bb2160725 24/07/2016 8:13 PM bp-83e8345a-8c81-41bf-8b19-4ade12160724 24/07/2016 6:38 PM bp-2fa40214-1e5c-4ca7-8597-ecfb52160724 24/07/2016 11:05 AM bp-c38cad03-ced4-45ae-8302-0896e2160717 16/07/2016 10:50 PM bp-45d2b31b-c459-4ea3-993c-3feaf2160713 13/07/2016 7:59 PM bp-69a73fa3-dcf3-4bba-80c9-640122160713 12/07/2016 11:53 PM bp-a0030668-f433-488c-895a-6b46c2160710 10/07/2016 6:38 PM b32941b1-c488-47c2-8c71-985cc6a6d983 09/07/2016 1:06 AM bp-ffd183ce-1941-47de-960a-95c8d2160709 09/07/2016 12:05 AM bp-332b9201-0edb-4d17-80dc-038882160706 05/07/2016 10:58 PM bb5911d3-079d-4ea0-b4ec-3866dd21794e 05/07/2016 3:39 PM bp-370bb189-9ce0-4002-856e-f78102160705 05/07/2016 12:56 AM bp-7e84bdc6-1e36-4083-a389-748512160704 03/07/2016 11:03 PM bp-60d4245f-d440-4f83-8d8e-04cd42160704 03/07/2016 9:56 PM bp-be66b679-e7a4-4d15-adfd-cf8e52160703 03/07/2016 5:21 PM bp-b19324f8-20b2-4550-a379-c657c2160703 02/07/2016 10:10 PM bp-99d3df29-a759-4f1d-a6eb-45dc02160702 02/07/2016 2:48 PM bp-0efa5c9a-4f37-4ae3-9cbd-e364a2160702 02/07/2016 12:02 PM bp-79135fb3-80cd-4cfb-8aa3-d48872160621 20/06/2016 11:02 PM bp-6c19e4b5-d055-489e-8773-519692160620 19/06/2016 11:06 PM bp-d8771170-7e8f-4489-9316-276942160619 19/06/2016 5:10 PM bp-0843165f-3b35-4f9a-bf33-b4f342160619 18/06/2016 11:53 PM bp-100f1eb1-91d0-44a4-8b69-47afd2160613 13/06/2016 7:36 PM e7c01227-7932-4bd2-a8a7-d61ff1c21df7 08/06/2016 11:52 PM 174ef01c-609a-47d9-8872-b39b34fa5f0a 05/06/2016 12:42 PM bp-02fe8d42-4e17-4ce4-89cd-1b9882160530 30/05/2016 12:59 AM bp-26360eb9-4240-4ba8-a742-752f32160527 26/05/2016 9:19 PM bp-87fa3d18-3433-4cd2-85ec-e9c712160527 26/05/2016 8:08 PM bp-3a19648e-06aa-4b96-a6a9-88e442160526 26/05/2016 7:59 PM bp-d58a3775-cc60-4b4f-a53f-9909d2160521 20/05/2016 10:05 PM 62f03448-b795-495c-b838-94e4a6ef05d4 15/05/2016 6:48 PM bp-34e0173a-e930-4d76-8f68-b871e2160515 15/05/2016 1:22 PM bp-ceaa1835-d0a2-4fe2-9015-691c82160515 15/05/2016 11:44 AM e7848bb7-b59b-4418-9af9-3719670d36dd 15/05/2016 12:07 AM bp-cea7b93d-1497-4002-9e94-b69282160515 14/05/2016 11:20 PM bp-046e33b9-2722-4d97-89d1-ab4452160514 14/05/2016 12:57 PM 07d82505-4510-4609-8bdf-919c43c500c9 08/05/2016 9:10 PM bp-f14ab30d-df3a-4fbe-8f13-e28392160501 01/05/2016 3:59 PM bp-c441f06b-1171-488b-8771-59f052160501 01/05/2016 3:59 PM bp-93d788fe-a50e-4726-a0d4-6b1df2160501 01/05/2016 3:59 PM bp-23dec7e4-0248-433e-922e-e664e2160501 01/05/2016 3:21 PM c06eeaae-9dbb-45ca-8650-f845b68a8d5d 28/04/2016 1:51 PM bp-c9ca2a89-5d94-4eba-96f9-5337f2160414 14/04/2016 4:08 PM 1285d84d-d62a-42be-ac81-64435f619b18 30/03/2016 12:02 AM d3b46a4b-6a16-4905-833a-7e74fb4370c9 27/03/2016 7:37 PM 2e67c2e1-8486-4505-8ebd-f5cb0335d10e 13/03/2016 10:47 PM 2506563d-8f33-4317-a5f8-aab33136b6b2 09/03/2016 12:01 AM bp-0567c42b-bf14-4d9d-8a1c-909a82160305 04/03/2016 7:56 PM bp-6498ab24-c3dd-461e-9062-60e3f2160305 04/03/2016 7:04 PM bp-f91ae7fd-3c00-4e20-8603-8c50d2160305 04/03/2016 7:03 PM bp-cc77150e-0c22-4011-baf6-d457f2160305 04/03/2016 7:02 PM d6fdf522-63a1-45b1-bbef-cbfed2eccc7f 29/02/2016 11:12 PM bp-0015b596-ce6a-407e-a2d1-e956b2160301 29/02/2016 8:46 PM cdfbcce1-4369-4a50-a056-827fdb283096 24/02/2016 10:57 PM bp-e8eba1d6-4e6c-4659-95d3-847472160131 31/01/2016 4:58 PM dc7e9984-3c39-4af4-b912-24adbd425e6c 17/01/2016 7:30 PM 7b5b9ca3-1ff6-4d48-a7ea-8bb175996b7a 07/01/2016 12:56 AM

Asked by jimbo_extreme 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes intermittent

1. Firefox crashes intermittent. Other programs and/or browsers as well but mostly Firefox. 2. I cannot tell if the same thing occurs in safe mode since it is intermitten… (read more)

1. Firefox crashes intermittent. Other programs and/or browsers as well but mostly Firefox.

2. I cannot tell if the same thing occurs in safe mode since it is intermittent

3. ran memtest86+ on the RAM and found lots of errors. Replaced RAM and that seemed to do the trick for about a week. Crashes began again today. I ran memtest86+ again and found no errors (the same as after I replaced all RAM).

4. ran a couple of virus/malware checkers and found nothing

5. I am running fully updated windows XP pro

6. Last crash report ID is: bp-6ce225be-36ff-4e46-961a-3f2142160720 I have a copy of the raw data dump but it is too long to paste into this post

Asked by billydanger123 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Bookmarks Trash Folder: Where is it?

It seems Mozilla has not included a Trash folder in Bookmarks. Or is it somewhere else? It is so easy to accidentally delete a folder (that could contain thousands of boo… (read more)

It seems Mozilla has not included a Trash folder in Bookmarks. Or is it somewhere else? It is so easy to accidentally delete a folder (that could contain thousands of bookmarks accumulated over several years). Why not have a Trash folder there? We've got the useless Unsorted Bookmarks, Bookmarks Toolbar but not Trash? Restoring is an option but a really dumb one as you may have done so much work since the previous day. A Trash folder is the intelligent way to go. Maybe its somewhere else. But who would hide it? Is there an extension I wonder if Mozilla has deemed us unworthy for a Trash folder? That would work.

This is probably the future of software. The main program is offered in a very basic, stripped down version. Then developers see what it needs and offer add-ons for it. When there is a demand for something it would be filled. Very democratic.

Asked by moz2u 3 years ago

Last reply by John99 3 years ago

  • Archived

windows 10. unable to play as shockwave disabled, this after a total reinstall of firefox. says needs update, do so and back to the beginning.

after multiple installations of flash firefox addon still lists as vunerable and should be updated. I presume the updates are not taking effect, or something else is stal… (read more)

after multiple installations of flash firefox addon still lists as vunerable and should be updated. I presume the updates are not taking effect, or something else is stalling the system?

Asked by Archie54 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

FireFox crashes at random; hardware problem?

For the last 4 months, I've had problems with FireFox crashing on my desktop computer. I get a crash report every time. I'm running a dual-boot with Windows 7 and Ubuntu … (read more)

For the last 4 months, I've had problems with FireFox crashing on my desktop computer. I get a crash report every time. I'm running a dual-boot with Windows 7 and Ubuntu 14.04 (both 64-bit); see below for hardware details. Frequency is erratic, but can happen in 5 minutes or take 12 hours, and can happen with 2 tabs open or with 40 tabs open. I was having problems in both Windows and Linux and only on my desktop (I have a dual-boot laptop with no issues), so one way or another, I'm pretty sure it's a hardware problem.

Troubleshooting I've done so far:

Ran a memory test; test declared the RAM to be good.

Unchecked "Use hardware acceleration when available".

Disabled all add-on's.

Replaced video card (old card was a GeForce GT430; new card is a GeForce GTX970).

Performed a clean re-install of FireFox; it would crash before installing any add-on's.

And, finally, reformatted and repartitioned the hard drive and re-installed Windows (I haven't re-installed the Linux side yet).

All system updates and video card updates are installed.

These steps have made no change, leading me to suspect that either MemTest isn't detecting a memory problem, or I have a hardware problem elsewhere. I'm getting ready to replace the motherboard, processor, and RAM, but thought I would check here first to see if I'm missing anything. I should note that I've also had problems with Google Chrome and Opera, but FireFox is my first choice, so I came here first.

Here are the only five crash reports I have available at the moment (these crashes occurred in the 72 hours or so since I got Windows 7 re-installed):

bp-5cc0d120-55c5-43d2-89ef-158e02160706

bp-066b01e9-c909-45e9-95e7-c07cb2160706

3d8c3049-c89e-40d3-a10a-5f86825c5cfa

bp-8c621592-12fe-41f8-996b-c69762160705

bp-00a3b5ff-74a3-43b4-8e08-abd7a2160704

If anyone has any ideas or recommendations, I would greatly appreciate it. Thank you!

System details:

Dual-boot with Windows 7 and Ubuntu 14.04 on an SSD

Intel Core i7-2600K processor

MSI P67A-C43 motherboard

16 GB Corsair XMS3 (four 4GB chips, two matched pairs)

GeForce GTX970 video card

Asked by warden145 3 years ago

Last reply by John99 3 years ago

  • Archived

How to clear search history?

I tried using the "Clear Recent History" option, but when I type anything in the Search Box field Firefox still offers past search phrases/words. The list is becoming qu… (read more)

I tried using the "Clear Recent History" option, but when I type anything in the Search Box field Firefox still offers past search phrases/words. The list is becoming quite long and I'd like to clear it.

Asked by Eiffel 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Selecting a download option other than the default causes a browser crash.

Whenever I select an application besides the two listed in the "Open With" list of the Download dialog (see image for clarification), Firefox crashes. This happens with v… (read more)

Whenever I select an application besides the two listed in the "Open With" list of the Download dialog (see image for clarification), Firefox crashes. This happens with various types of media and various applications.

Asked by super_sock 3 years ago

Last reply by Oxylatium 3 years ago

  • Archived

download firefox using ftp

I have a laptop with corrupted web browser, hence no access to internet even though my connection to internet is valid. how can i install browser using ftp command? Wher… (read more)

I have a laptop with corrupted web browser, hence no access to internet even though my connection to internet is valid. how can i install browser using ftp command? Where do I ftp to?

Asked by zaidordep 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Browser Console Popups

I'm using Firefox as a checkin kiosk with a barcode scanner, and every time we scan it reads the data correctly but opens the browser console. How can we keep the browser… (read more)

I'm using Firefox as a checkin kiosk with a barcode scanner, and every time we scan it reads the data correctly but opens the browser console. How can we keep the browser console from popping up every time?

Asked by nclick 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Youtube videos stop playing even when it is already loaded.

When I watch youtube videos the video will stop playing randomly. It is not my internet connection because I see the grey progress bar is well past where the video stopp… (read more)

When I watch youtube videos the video will stop playing randomly. It is not my internet connection because I see the grey progress bar is well past where the video stopped playing. I can make it continue playing by either clicking slightly forward, or by changing the resolution. Otherwise, the video stops forever.

Asked by caco 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox won't install update to Shockwave Flash player (Adobe Flash player); stops my computer from giving the window with sign in to my system (mac mini).

A purported answer to the same dilemma was gobbledegook to me. Please keep in mind that I don't know IT language. Firefox says the plugin (Shockwave Flash) has securit… (read more)

A purported answer to the same dilemma was gobbledegook to me. Please keep in mind that I don't know IT language. Firefox says the plugin (Shockwave Flash) has security problems and just won't install the update. I've tried numerous times to install the update and still can't. Thanks for responding if and when you do. I have the latest OS X , 10.11.5. and the latest firefox, 47.0.1.

Asked by 2006hazelmurray 3 years ago

Last reply by jscher2000 3 years ago