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attempts to save vieos and photos as .jfif. How do I change this?

When I attempt to save photos and videos from the internet, my "save as" has recently started adding .jfif on the end, behind .jpg or .mp4. This just started in the last … (read more)

When I attempt to save photos and videos from the internet, my "save as" has recently started adding .jfif on the end, behind .jpg or .mp4. This just started in the last couple of days, and I have to manually remove the .jfif before I can save it. It only does this with Firefox, but not with IE or Chrome. How do I change it back?

Asked by RichardPeacock 4 years ago

Last reply by jscher2000 4 years ago

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new tab opens using yahoo... I removed yahoo from search options and still can't get firefox to use google for new tab

when I opened firefox today default search and home page was changed to yahoo. 1. I changed back to my normal home page and google as default search. 2. Removed yahoo fr… (read more)

when I opened firefox today default search and home page was changed to yahoo. 1. I changed back to my normal home page and google as default search. 2. Removed yahoo from search list. 3. restarted firefox. 4 reboot computer. 5. open new tab goes to yahoo search page not google


out of ideas.

Asked by portable 4 years ago

Last reply by John99 4 years ago

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Why is video functionality so impaired that I have to use Chrome to play vids on YouTube and many other sites, including most news sites?

I have latest Firefox and have Flash set to ask before playing. It works ok on some sites with vids -- I get an 'allow'? query and vids play after I click 'for now'. But … (read more)

I have latest Firefox and have Flash set to ask before playing. It works ok on some sites with vids -- I get an 'allow'? query and vids play after I click 'for now'. But I have to reload most YouTube videos, and some sites either do ask, or do not play even after I click 'allow'. I don't even try to watch vids on news sites any more. So far, every vid that won't play in Firefox plays fine in Chrome -- which however I don't prefer for most purposes. Why still so much dysfunctionality with videos?

Asked by charlie1313 4 years ago

Last reply by cor-el 4 years ago

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I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (read more)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Asked by jonsalve 3 years ago

Last reply by guigs 3 years ago

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Firefox will not work with Shockwave Flash enabled even after reinstall of firefox and Adobe Flash

I work at a local computer store. One of our customer has been using Firefox for a couple months because IE would not let him log into some of his banking websites. Firef… (read more)

I work at a local computer store. One of our customer has been using Firefox for a couple months because IE would not let him log into some of his banking websites. Firefox has been working but over the past couple of days, it would keep hanging up. I determined it was the Shockwave Flash plugin causing the problem. when it was disabled, Firefox would work fine except it wouldn't load videos on websites. I uninstalled Firefox and Adobe Flash and reinstalled them both. Nothing worked. I have deleted temp files and cleared the cache and Refreshed Firefox. Nothing has worked. For now they are having to use Chrome. Any ideas or suggestions to try to fix this?? Thanks in advance.

Windows 7 Pro 64-bit i7 Processor (can't remember speed and I'm not at the computer now) 32 gb RAM

Asked by wicket82 4 years ago

Last reply by jscher2000 4 years ago

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How do I enable location services on my browser

I actually have two questions. 1) How do I turn on location services? I believe I need to do this to use one of the websites that I use 2) Every time I open a new tab in… (read more)

I actually have two questions. 1) How do I turn on location services? I believe I need to do this to use one of the websites that I use 2) Every time I open a new tab in Firefox rather than getting the Firefox home page I get a tab that says "DirecetionsAce". I try to reset my home page to Firefox but to no avail

Asked by rschumann 4 years ago

Last reply by the-edmeister 4 years ago

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Is there a safe add-on for blocking ads?

Can anyone recommend any safe add-ons for blocking ads? I'd prefers ones that aren't known to cause browser crashes. Any recommendations or advice would be appreciated. T… (read more)

Can anyone recommend any safe add-ons for blocking ads? I'd prefers ones that aren't known to cause browser crashes. Any recommendations or advice would be appreciated. Thanks.

Asked by cje24576 4 years ago

Last reply by FredMcD 4 years ago

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Post August 2016, can we re-activate Adobe Flash forever with Mozilla firefox?

Referring to the new articles floating around like: http://www.bbc.com/news/technology-36856449 https://blog.mozilla.org/futurereleases/2016/07/20/reducing-adobe-flash-us… (read more)

Referring to the new articles floating around like: http://www.bbc.com/news/technology-36856449 https://blog.mozilla.org/futurereleases/2016/07/20/reducing-adobe-flash-usage-in-firefox/

It seems after August 2016, Adobe Flash be blocked completely. As of now there is an option to enable flash with steps in link: https://support.mozilla.org/en-US/kb/set-adobe-flash-click-play-firefox

This is important as there are few web based application working Adobe Flash as a platform like Adobe connect etc.

Asked by vishwajit1983 4 years ago

Last reply by Happy112 4 years ago

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Is there a patch from https://anayimovilyeuros.net, I got a notification for a patch for Firefox from this publisher.

I got a warning page saying that I needed a firefox patch for the new update. It was https://anayimovilyeuros . net. When I saw the address was not mozilla I stopped the … (read more)

I got a warning page saying that I needed a firefox patch for the new update. It was https://anayimovilyeuros . net. When I saw the address was not mozilla I stopped the download and now am going to run a anti-virus scan. I wanted to check and make sure that this was not an actual patch.

Asked by Debies2 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I can search other websites but I can not access facebook

for the past month I haven't been able to log into facebook, I can access all other websites just not facebook, all that comes up is: ŸkQTÕ~H??­?ÎHMê?ÐHY8ÿ??×c÷¼¿æ÷ÿóóÅ… (read more)

for the past month I haven't been able to log into facebook, I can access all other websites just not facebook, all that comes up is: ŸkQTÕ~H??­?ÎHMê?ÐHY8ÿ??×c÷¼¿æ÷ÿóóÅämu.(˦½m?*n?jí¢“ $@? 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Asked by jenrafferty 4 years ago

Last reply by jscher2000 4 years ago

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download firefox using ftp

I have a laptop with corrupted web browser, hence no access to internet even though my connection to internet is valid. how can i install browser using ftp command? Wher… (read more)

I have a laptop with corrupted web browser, hence no access to internet even though my connection to internet is valid. how can i install browser using ftp command? Where do I ftp to?

Asked by zaidordep 4 years ago

Last reply by cor-el 4 years ago

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downloaded firefox-patch.js what should I do

I got a notice to patch firefox on a new site. Downloaded and clicked on it without thinking. Looks like it is a virus or malware. Now I am getting repeated requests fro… (read more)

I got a notice to patch firefox on a new site. Downloaded and clicked on it without thinking. Looks like it is a virus or malware. Now I am getting repeated requests from flash for permission to update. What should I do? Thanks

Asked by Brick44 4 years ago

Last reply by jscher2000 4 years ago

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Urget Firefox Update Scam?

occasionally when i open a new tab i see an orange page that says "urgent firefox update" with a green download button. i dont need to press the button in order for an ex… (read more)

occasionally when i open a new tab i see an orange page that says "urgent firefox update" with a green download button. i dont need to press the button in order for an exe file to come up. the link is here: https://oophomyperfectsale.net/1153088196469/611d35826f6d41941fbd82bde54dd408.html obviously it's not legitimate. i couldn't find anywhere else to report this problem. i learned on another website that these pop up from ads on legitimate pages.

Asked by corn4corn 4 years ago

Last reply by marie15 4 years ago

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How do I delete browsing history without Firefox crashing?

Dear Firefox Friends I'm having huge problems deleting chunks of browsing history without Firefox crashing. When I go to the library and select the history to delete, e… (read more)

Dear Firefox Friends

I'm having huge problems deleting chunks of browsing history without Firefox crashing. When I go to the library and select the history to delete, everything just freezes up and eventually crashes, rather than the history deleting. I can delete things page by page, but this takes ages! Any suggestions?

Asked by katei 4 years ago

Last reply by FredMcD 4 years ago

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Printing from Firefox is a nightmare

I never thought I'd say this, but I'm eternally grateful for Internet Explorer, it actually prints correctly every time. Firefox also did fine for years, but anymore it's… (read more)

I never thought I'd say this, but I'm eternally grateful for Internet Explorer, it actually prints correctly every time.

Firefox also did fine for years, but anymore it's a total crap shoot. I run an on-line business from home. I have six printers hooked up to the PC either through USB or the LAN. On laser printer for letter sized paper and a bunch of label printers with different size labels. Firefox seems to want to determine what printer I want to use for printing from web sites and used the same one regardless of what I'm printing and apparently tells the web site so the printout is formatted for that printer. So if Firefox decides I want to print to a 4x6 label printer and I'm trying to print to an 8.5x11 printer the output is the size appropriate for a 4x6 sheet instead of an 8.5x11 when I print to the laser printer. And for some reason Firefox keeps setting the paper size for the 4x6 printer is 11.88x4.88 with .39 margins (when printing shipping labels through PayPal), none of which is correct.

And then there was the time the other day when the header and footer info that I have set to blank started printing with the standard Firefox settings. I checked the about:config file and the fields were all set to blank. Same in the print properties box in Firefox. If I did a print preview first it would print correctly - blank fields. Deleting the prefs.js file fixed this one, but the other issues keep coming back.

Is there anyway to tell Firefox to use the printer settings I've set up in Windows and to ask what printer I want to use before it tells a web site how to format the printout? Like IE seems to do.

And then there's the new feature in Firefox that won't allow Java printing, so I can't print UPS labels from Firefox. I'm so grateful for Internet Explorer.

Asked by tasdave 4 years ago

Last reply by OzWaz 4 years ago

  • Archived

I don't find anything in Mozilla support about....

I don't find ANYTHING in Mozilla support about synchronizing two e-mail address lists. For example, I have a long-existing Yahoo e-mail account (over 18 years), and now … (read more)

I don't find ANYTHING in Mozilla support about synchronizing two e-mail address lists.

For example, I have a long-existing Yahoo e-mail account (over 18 years), and now I have the Yahoo e-mail extension for Mozilla Firefox. This extension does not know anything about the address list or address book in my Yahoo e-mail, and I do not see anything about synchronizing the two programs so that they have the same address list. If you don't like the words "synchronize" or "synch" for doing this, then it is up to you to think up some different terminology. In my case, if I have an address list in my PC, and then I copy that by hand onto pieces of paper, I then have two address lists that are synchronized. Synchronizing two address lists by computer should be much easier than this, and if I make a new entry in one address list, then it should be automatically copied onto the other, keeping them "synchronized".

As it stands now, if I click on the word TO:, or click by it, in your Yahoo e-mail extension, it does absolutely nothing but sit there with its tail stuck in its ear.

Dale A. Wood

Asked by Europamoon100 4 years ago

Last reply by Chris Ilias 4 years ago