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Unable to process the backup file. This is what I get when I try to restore my backup bookmarks.When I try to save a new bookmark, I can't find where it is..

I'm now wishing I hadn't refreshed Mozilla Firefox. It said it would backup bookmarks of which I had alot but which I can't open and restore. When I try al I get is the U… (read more)

I'm now wishing I hadn't refreshed Mozilla Firefox. It said it would backup bookmarks of which I had alot but which I can't open and restore. When I try al I get is the Unable to process the backup file. Plus when I try to save new bookmarks, I don't know where they are going as they do not show up under bookmark sidebar which is the only thing that even says bookmarks.

Asked by dealhunter3 4 years ago

Answered by FredMcD 4 years ago

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Why does Firefox not use Adobe 22.0.0.152 which is installed on my computer?

Some web sites videos freeze, my add ons say that Adobe Flash 19 is vulnerable and not to use it, I have Adobe 22.0.0.152 installed on my computer, why doesn't Firefox us… (read more)

Some web sites videos freeze, my add ons say that Adobe Flash 19 is vulnerable and not to use it, I have Adobe 22.0.0.152 installed on my computer, why doesn't Firefox use that version? I have Fire Fox version 47.0.1 installed. Maye its not Adobe that is my Firefox problem, any ideas?

Asked by saiani 4 years ago

Answered by jscher2000 4 years ago

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Is this site/download bugus? https://engeesuperedo.net/9631244129938/1471126204990939/firefox-patch.js

I got an urgent update notice with the Firefox logo and it looked legit so I clicked on it ad it downloaded a "patch". Is this patch legit or spyware? I need to know ASAP… (read more)

I got an urgent update notice with the Firefox logo and it looked legit so I clicked on it ad it downloaded a "patch". Is this patch legit or spyware? I need to know ASAP! Thanks!

This is the URL: https://engeesuperedo.net/9631244129938/1471126204990939/firefox-patch.js

Asked by Marc85901 4 years ago

Answered by James 4 years ago

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Where is "Don't open tabs until selected" in version 47.0b7?

I had selected "Don't open tabs until selected" but all of a sudden they are all opening on startup. The "Don't open tabs until selected" option is not there anymore when… (read more)

I had selected "Don't open tabs until selected" but all of a sudden they are all opening on startup. The "Don't open tabs until selected" option is not there anymore when I go to Options. What can I do? This is urgent because I have multiple tabs open and they're all going strong at the same time and some of them are YouTube videos!

Asked by jimkirk 5 years ago

Last reply by spdgnzls 4 years ago

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firefox is already running but is not responding

This was happening a few versions ago and I finally got used to the tedium of removing ff in Windows Task Manager. Now it's back again and I can almost hear the firefox … (read more)

This was happening a few versions ago and I finally got used to the tedium of removing ff in Windows Task Manager. Now it's back again and I can almost hear the firefox programmers giggling about making people go through this extra step. Disgusting to say the least.

Asked by dkscore 4 years ago

Last reply by cor-el 4 years ago

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plugin-container.exe Crashes

In trying to determine why my Firefox crashes frequently, someone looked at my EventLog and saw that plugin-container.exe had frequent crashes. I always run Firefox with… (read more)

In trying to determine why my Firefox crashes frequently, someone looked at my EventLog and saw that plugin-container.exe had frequent crashes. I always run Firefox with add-ons disabled, and some of the EventID 1001 log entries were written when Firefox crashed. But I see lots that occurred when my logs do not show a Firerfox crash. Here is one of many at 06/08/2016 10:48:__ AM


Fault bucket 535030781, type 25 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: plugin-container.exe P2: 44.0.0.5866 P3: 56a4304a P4: mozglue.dll P5: 44.0.0.5866 P6: 56a42229 P7: 80000003 P8: 0000efa8 P9: P10:

Attached files:

These files may be available here Analysis symbol: Rechecking for solution: 1 Report Id: 759402cd-c6a7-11e5-9a0f-001cc06e775e


In this two-minute period, I count 242 plugin-container.exe crashes and 169 other application crashes logged.

I have seen Flash crashes in Firefox tabs, and I usually report them via the link on the page.

My question is this - Should I be concerned about these plugin-cointainer.exe crashes - the ones not occurring at times when Firefox has crashed? If so, what do I need to do to report them?

Here is one that contains filenames - I do not know if these are automatically sent to Firefox support.


06/02/2016 13:36:20

Fault bucket 832916595, type 25 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: plugin-container.exe P2: 47.0.0.5999 P3: 5753660e P4: mozglue.dll P5: 47.0.0.5999 P6: 57535438 P7: 80000003 P8: 0000f3ad P9: P10:

Attached files: C:\Users\BarryFinkel\AppData\Local\Temp\WERB73F.tmp.WERInternalMetadata.xml

These files may be available here: C:\Users\BarryFinkel\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_c6ddaa41806fc546a8ea5c69fdd2731e8adf1474_1a9db9fe

Analysis symbol: Rechecking for solution: 0 Report Id: 19bb63fb-344c-11e6-b7c4-001cc06e775e Report Status: 0


This is with the latest non-beta Firefox on 32-bit Windows 7 Professional.

--Barry Finkel

Asked by bsfinkel 4 years ago

Last reply by John99 4 years ago

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Firefox crashes on start

Crash ID: bp-24db6158-a2e5-499c-a1cc-e1c112160913 When I try to start Firefox, it shows the Crash Reporter. If I use the -safe-mode switch, it briefly (0.5 second) shows … (read more)

Crash ID: bp-24db6158-a2e5-499c-a1cc-e1c112160913

When I try to start Firefox, it shows the Crash Reporter. If I use the -safe-mode switch, it briefly (0.5 second) shows the Safe Mode start panel and then shows the Crash Reporter.

I have completely removed Firefox, using Control Panel and reinstalled the latest version. I then completely removed it and went through a reboot and removal of all files, directories, and registry keys. Still the same issue.

HELP!!

Thanks...

Asked by SteveShelton 4 years ago

Answered by philipp 4 years ago

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Firefox lost its way, its purpose and feel. 10 year firefox user but going to use another browser

I used Firefox for over 10 years and was a big fan. I used it on my gaming desktop PC and older laptop. But the last couple of years the minimum but good functions, fast … (read more)

I used Firefox for over 10 years and was a big fan. I used it on my gaming desktop PC and older laptop. But the last couple of years the minimum but good functions, fast Firefox became slower, more functions but much less easy, efficient to use, HUGE memory load and I mean HUGE compared to any other browser, so many problems with flash, forwarding controls with internet related websites. It gotten so extreme slow compared to the old days. Compare it with Skype, it was godlike 10 years ago now it is pretty much dead. My laptop is a bit older and needs rather a lot of resources to use and load websites. It is not the laptop to blame (enough CPU power and mem) but just an extreme lack of optimization. (which is a common appearance with a lot of development of apps and games, OS's etc). There is now a days enough power in PC's so why optimize? This mindset is killing. (but worth another topic :p)

Anyhow will be looking to another alternative and which Firefox the best, hopefully they will find their way back and I will be waiting for them at the gate ^^

Yes you can use a lot of fine tuning to make Firefox a lil bit better, but it seems you have to repeat the process over and over and I am just done with that after so long. It is not my job but Firefox should take responsibility. Still I hope someone here can give me Enlightenment advice to maybe change my mind or let me see the light to not leave Firefox ^^ (hence this topic)

Cheers :)

Asked by Haradeas 4 years ago

Last reply by Haradeas 4 years ago

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Xfinity Comcast News videos will play ad, but not play video in Firefox 47.0.1. I'm running Windows 10 and downloaded Adobe FP 22_xa_install.exe file.

Yesterday, I reported this problem. the-edmeister replied with a link asking me to download adobe flash player. I deslected the options and just downloaded the lastest f… (read more)

Yesterday, I reported this problem. the-edmeister replied with a link asking me to download adobe flash player. I deslected the options and just downloaded the lastest fp file: flashplayer22_xa_install.exe. This did not fix the problem. I continue to click onto Xfinity/Comcast News clip videos and the video commercial plays, then the news item does not play, just goes into continuous circle loop. Any other ideas? I greatly appreciate your help. esp_jones

Asked by espJones 4 years ago

Last reply by the-edmeister 4 years ago

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WebRTC - IP Security leak with VPN

Can someone please tell me that this security issue is being worked on? This is a serious problem. I don't know anything about programming but from what I have read, plug… (read more)

Can someone please tell me that this security issue is being worked on? This is a serious problem. I don't know anything about programming but from what I have read, plugin developers are being forced to use WebRTC webextensions. But the issue is, WebRTC has a serious leak of exposing your IP when using VPN. Totally unacceptable and I can't believe Mozilla is ok with this. Us users need the ability to use both VPN and our plugins to defeat tracking and keep secured. Does any one have information about this high risk issue?

Asked by ice_blue 4 years ago

Last reply by John99 4 years ago

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how do I add a new tab like I did with google chrome?

I used to use Google Chrome and when I opened a browser page there were 2 tabs appearing. I can't seem to do that with Firefox. Is there a resolution for this issue?? … (read more)

I used to use Google Chrome and when I opened a browser page there were 2 tabs appearing. I can't seem to do that with Firefox. Is there a resolution for this issue??

Asked by bldfaith 4 years ago

Last reply by cor-el 4 years ago

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I just refreshed Firefox and now all my tgabs and the menu bar are gone how can I get all that back?

duplicate of /questions/1128253 and you can edit your own posts. Hello, I just did a refresh Firefox and now all the tabs and the menu bar and all those things are gone i… (read more)

duplicate of /questions/1128253 and you can edit your own posts.

Hello, I just did a refresh Firefox and now all the tabs and the menu bar and all those things are gone is there any way I can get them back? Thank you

Asked by Scorpio54 4 years ago

Last reply by FredMcD 4 years ago

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not installed ...i am waiting 5days for it but not installing why???

OpenH264 Video Codec provided by Cisco Systems, Inc.This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls w… (read more)

OpenH264 Video Codec provided by Cisco Systems, Inc.This plugin is automatically installed by Mozilla to comply with the WebRTC specification and to enable WebRTC calls with devices that require the H.264 video codec. Visit http://www.openh264.org/ to view the codec source code and learn more about the implementation.

Asked by bhuwan 4 years ago

Last reply by John99 4 years ago

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How can I delete the no scripts msg from my screen?

I tried to download a game on my laptop, the no scripts would not allow me to. Now when I try to log into the web, the screen is full the the no scripts with the address… (read more)

I tried to download a game on my laptop, the no scripts would not allow me to. Now when I try to log into the web, the screen is full the the no scripts with the address of the game I tried to download. I cannot delete the message off my screen and it will not take me to the web. I can open a new tab to get to the web although.

Asked by teachme 4 years ago

Last reply by the-edmeister 4 years ago

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I cannot clear cache to zero - v47

duplicate of /questions/1127261 Since beta update, I can't clear cache below 1MB. The last version wouldn't clear below 4KB, but I am used to 0. This is a relatively ne… (read more)

duplicate of /questions/1127261

Since beta update, I can't clear cache below 1MB. The last version wouldn't clear below 4KB, but I am used to 0.

This is a relatively new issue. The latest steps: click, pause 10 seconds, and reload. This must be done too many times. It is not an efficient way to clear the cache. Please don't tell me to install an add-on.

Additionally, I have had to cleanly install each FF version since at least v45. I might be able to trace through my questions, but I ran FF for a decade (maybe) without ever refreshing once. (Now I am doing this twice a year.) ' This is not the same FF I came to know and love since v1.5. Sometimes reinstalling solves problems and sometimes it doesn't. Why these inconsistencies?

Additionally, although not right now, FF freezes ("not responding"). These two issues repeatedly occur in version after version for as long as I can remember.

Screenshot from yesterday.

Thank you.

Asked by CiaoBella1 4 years ago

Last reply by FredMcD 4 years ago