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  • Archived

Why with ver 45+ do download links which are rar or zip files just load a page full of ascii text usually crashing the browser?

In the last couple browser updates I have lost the ability to download archive files which people have uploaded to their own domains. I can still download rar and zip fil… (read more)

In the last couple browser updates I have lost the ability to download archive files which people have uploaded to their own domains. I can still download rar and zip files from larger sites like Dropbox and Filefactory with no issues, but when people upload archive files to their own domains, when I click the links now I just get a huge pile of ascii code which usually crashes my browser. Is there some setting in Firefox I can change to fix this??

Asked by jencorb 5 years ago

Last reply by Phoxuponyou 5 years ago

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Wrong version of addon reported by Firefox for Adobe Reader DC

Firefox plugin status for Adobe Reader listed as - vulnerable version 15.10.20056.36345 My registry has the latest version listed under the Mozilla Plugin. Reg Key HKEY… (read more)

Firefox plugin status for Adobe Reader listed as - vulnerable version 15.10.20056.36345

My registry has the latest version listed under the Mozilla Plugin. Reg Key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\Adobe Reader Has version 15.010.20060

Numerous references to 20056.36345 in registry even after running AdobeAcroCleaner_DC2015.

What Key does Firefox look at when checking plugin status?

Asked by RedWine_1st 5 years ago

Last reply by guigs 5 years ago

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  • Archived

Flashplayer V21,0,0,182 not recognised.

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed". Howe… (read more)

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed".

However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked.

When I do a Plugin Status Check, it says "vulnerable 20.0.0.267"

How do I fix this?

Asked by NigelKinbrum 5 years ago

Answered by philipp 5 years ago

  • Solved
  • Archived

plug in check says adobe acrobact reader needs updated

The plug in check says I have version 15.10.20056.36345...I had updated adobe player minutes before...when I hit "update now" beside of acrobat reader adobe tells me I al… (read more)

The plug in check says I have version 15.10.20056.36345...I had updated adobe player minutes before...when I hit "update now" beside of acrobat reader adobe tells me I already have the newest version 15.10.20060...I checked "programs" and it also says I have15.10.20060. When I do plug in check, it still says reader adobe acrobat is vulnerable... update now..I have restarted both the browser and the whole computer..but it still says the same thing

Asked by pharmerbill 5 years ago

Answered by cor-el 5 years ago

  • Archived

Why Firefox keeps crashing and adobe flash too

Adobe flash keeps crashing as well as Firefox and Ebay. see attachments. This started when trying to update Tom Tom. it started to work ok but keeps crashing. I have Fire… (read more)

Adobe flash keeps crashing as well as Firefox and Ebay. see attachments. This started when trying to update Tom Tom. it started to work ok but keeps crashing. I have Firefox version 45. When i unticked "enable adobe flash protected mode" i was able to play video but it should be ticked. Could you help please? (the crash report attachment asks for an email address but i`m reluctant to do that.)

Asked by Terry 5 years ago

Last reply by Terry 5 years ago

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SAYS SITES ARE UNSECURE WON'T LET ME CONNECT

SUDDENLY all sorts of websites I try to connect to say the site is not secure. Even ones I know are secure such as my bank. Sometimes it "LETS ME" add an exception an… (read more)

SUDDENLY all sorts of websites I try to connect to say the site is not secure. Even ones I know are secure such as my bank.

Sometimes it "LETS ME" add an exception and sometimes I just can't connect and it is really really really annoying that my browsing is constantly interfered with.

How do I fix this problem. There is no way 5 sites a day or more are unsecure.

Asked by KC 5 years ago

Last reply by ratpacker 5 years ago

  • Archived

Firefox crashes

Hi ! My FireFox crashes as soon as i try to open it. I don't even have time to open it in Safe Mode: it closes in 1-2 sec. The last Crash Report I get has the following… (read more)

Hi ! My FireFox crashes as soon as i try to open it. I don't even have time to open it in Safe Mode: it closes in 1-2 sec. The last Crash Report I get has the following content: Crash ID: bp-fa4e321a-3641-4df3-94ee-d31c62160320

Thank You !

Asked by gabriela.zanfiroiu 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

Updates always create another icon in the dock, and the Mac won't shut down

For the last few updates, Firefox has caused the same issues on all four of our Macs (Pac Pro, MacBook Air, MacBook Pro & Mac Mini). All of them are currently on the… (read more)

For the last few updates, Firefox has caused the same issues on all four of our Macs (Pac Pro, MacBook Air, MacBook Pro & Mac Mini). All of them are currently on the latest OS X (El Capitan 10.11.3). The update appears to install and work, but a second icon appears in the dock. On trying to quit Firefox, it won't quit and then (even worse) the Mac will not close down. 'Shutdown' and 'Restart' do nothing. Force quit shows both versions of Firefox, but neither can be 'force quitted'. The only way to shut down the Mac is to switch it off at the wall. On re-starting the Mac, Apple informs that it was not closed down properly. However, after all this, Firefox then does work properly. I think it is installed correctly in the Applications folder, and I have (on one Mac) completely refreshed Firefox. but this hasn't helped. Is this a known bug, or am I doing something wrong on all four Macs? Thanks, in advance, for your help.


Please also see:

Further details relating to known bug that is under investigation & may cause this #answer-860313 ~J99

Asked by ColBut 5 years ago

Answered by finitarry 5 years ago

  • Archived

how do I set my username and password

I downloaded Firefox a while ago then never used it. I uninstalled too. Then today I decided I wanted to use Firefox so I installed it again. Only I cant remember ever se… (read more)

I downloaded Firefox a while ago then never used it. I uninstalled too. Then today I decided I wanted to use Firefox so I installed it again. Only I cant remember ever setting a user name or any password. It sometimes asks for a master password too which I have no idea what it could me. Whats my best course of action?

Asked by Athena340 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Why am I unable to use the Pencil add-on in FireFox 45.0.1 on Windows Vista?

When I try to move an object from the collections window to the document, a circle with a slash through is shown for the mouse pointer. No matter, what graphic object I c… (read more)

When I try to move an object from the collections window to the document, a circle with a slash through is shown for the mouse pointer. No matter, what graphic object I choose to place in the document, this always occurs and thus I am unable to add any object to the document. Note, The same add-on (Pencil prototyping vers. 2.01.18.20160314) works fine on a Windows 10 platform.

Asked by virsto 5 years ago

Last reply by virsto 5 years ago

  • Archived

Firefox suddenly ends when using windows 7 save-dialog popup

1. I start Firefox and get a blank page. That's normal. 2. I press right mouse button on the blank page to get the windows 7 popup, see pic1.jpg in app. 3. I select "Seit… (read more)

1. I start Firefox and get a blank page. That's normal. 2. I press right mouse button on the blank page to get the windows 7 popup, see pic1.jpg in app. 3. I select "Seite speichern unter..." from the popup and get the save dialog. 4. I select Desktop-folder with left mouse button but I don't press OK-Button, see pic2.jpg in app. 5. I press right mouse button on desktop-folder to open then windows popup but I select nothing from the popup. 6. I press "Abbrechen" in the save dialog. 7. Firefox is gone. No error message. No bug report, just gone.

Now you may thing "who really does this ?". You are right, that's not my real problem.

My real problem is, that firefox often ends when using the save dialog for a real page in connection with window popup. But this is difficult to desscribe and it does not happen every time. But in this case, it happens nearly every time and I thing, it's the same problem.

Have you got the same problem ?

Thanks, Norbert

Asked by Norbert_7 5 years ago

Last reply by Norbert_7 5 years ago

  • Archived

The connection used to fetch this resource was not secure - Firefox does not load webpages

I need help with repairing Firefox - it suddenly crashed in one day. Yesterday evening everything was fine and today Firefox displays Unable to connect problem. It does n… (read more)

I need help with repairing Firefox - it suddenly crashed in one day. Yesterday evening everything was fine and today Firefox displays Unable to connect problem. It does not matter which page I try to load - every address give me the same result. Right now I write from Internet Explorer which works correctly.

What changed: I can see that yesterday there was some Firefox update, but I used it after and everything was fine.

What I tried to do:

- Safe Mode - no results - Refresh - no results - Changing proxy settings - no results - Disconnecting from VPN because I use such service - no results - Changing Windows firewall settings - no results - Using web console - I receive something like this: http://i.imgur.com/hpNh0eP.png (unfortunately, on IE image added by your uploads was not able to be uploaded)

What I still didn't try to do because it is not convenient for me right now:

- Reinstalling Mozilla

Information about crashes: about:crashes shows 'no crash reports have been submited'.

Asked by esnow 5 years ago

Last reply by esnow 5 years ago

  • Solved
  • Archived

An undesired blue square appears beside my comments at NYTs which they claim is caused outside their system. YaHoo? Is that you?

I cannot determine how this blue square came to be staring at my comments, but it's creeping me out. I think it's an avatar tracker, but who put it on to me? I prefer … (read more)

I cannot determine how this blue square came to be staring at my comments, but it's creeping me out. I think it's an avatar tracker, but who put it on to me? I prefer to remain as naked as Ms. Liberty. Can you help me? NYTs emailed back it is not their square.

Asked by abbadabba 5 years ago

Answered by abbadabba 5 years ago

  • Archived

Firefox on OSX won't shut down after update

Whenever Firefox updates on my Mac, Firefox won't shut down, and (as a result) I can't shut down my Mac. A 'Force Quit" doesn't do anything. My only option is to hold t… (read more)

Whenever Firefox updates on my Mac, Firefox won't shut down, and (as a result) I can't shut down my Mac. A 'Force Quit" doesn't do anything. My only option is to hold the power button down on my Mac for 10 seconds to 'force' a hard shutdown.

After reboot, Firefox works normally (closing Firefox works correctly).

Asked by Rick 5 years ago

Last reply by John99 5 years ago

  • Archived

Windows firewall wont allow firefox through even after 'fix'

I followed the steps to allow Firefox through the Windows firewall ( removed, re allowed) but still blocked. Switch the firewall off and all works fine, so it is the fire… (read more)

I followed the steps to allow Firefox through the Windows firewall ( removed, re allowed) but still blocked. Switch the firewall off and all works fine, so it is the firewall causing the problem.

Asked by Jules707 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

Fonts on Google Docs and some Gmail look pixelated on Windows 7

Recently the fonts on my Google Docs and on some Gmail are looking pixelated. I did a lot of troubleshooting including safe mode, refresh firefox, clean reinstall. What I… (read more)

Recently the fonts on my Google Docs and on some Gmail are looking pixelated. I did a lot of troubleshooting including safe mode, refresh firefox, clean reinstall. What I did was I copied the profile folder (with the long string for a name) to desktop and deleted the folder in firefox program files. I then added in piece by piece back into the profile until I isolated the problem. It is clear the the issue is in the PREF file. However I have no idea what there is in the file to change short of deleting it (and losing all my settings, extension settings etc.) which I do not want to do. Is there a particular change I can make to the pref file to rectify the matter? I am attaching a sample of what I am seeing in the font. I will also attach a sample of what it looks like in Chrome (which is what it should look like) Well the upload of the images is not working so I will submit the question without it.

Asked by ygreenes 5 years ago

Answered by jscher2000 5 years ago