Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

cannot paste copied text

For just over 1 year now, copied text will not paste into online forums. left-click HIGHLIGHT text - right-click COPY - right-click PASTE This FireFox Browser "is always… (read more)

For just over 1 year now, copied text will not paste into online forums. left-click HIGHLIGHT text - right-click COPY - right-click PASTE This FireFox Browser "is always" checked for updates on a weekly schedule. I also clear cookies 2 - 5 times a week. This is becoming ver-veRY-VERY! irritating when I write a fair amount of text and try to post it but cannot. WHEN will this FF problem be fixed?

Asked by fm.usa 4 years ago

Answered by jscher2000 4 years ago

  • Solved
  • Locked
  • Archived

Recently updated firefox and now print margins are metric, how do I reset to inches?

When I use firefox and click on an image to view image, when I go to print the image I am now unable to set margins in inches it is locked into metric measurements, this … (read more)

When I use firefox and click on an image to view image, when I go to print the image I am now unable to set margins in inches it is locked into metric measurements, this didn't happen before last last update. How do I restore to use inches?

Checked troubleshooting section and under user profile it shows margins for printer at 0.5 inches but page size at 279.00 height and 215.00 width.

I rolled back firefox to previous version and still have problem.

Asked by rejones 5 years ago

Answered by rejones 5 years ago

  • Solved
  • Locked
  • Archived

AGAIN: Firefox Is NOT Saving OR Sync - ing Passwords : Why Not?

Let me try again: First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that address… (read more)

Let me try again:

First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that addresses the issue(s) I'm having. IF YOU RESPOND, PLEASE READ THIS ENTIRE MESSAGE FIRST so you know all of the steps that I have *already* taken.

Second: Firefox is not saving login and password information on this computer (this has been ongoing for months).

Third: Firefox is not Sync-ing login and password information with my Firefox account. Also, it periodically loses the Sync connection and I have to re-enter my password. (I also have a Win XP computer running Firefox ver. 45.0.2 that has never had a problem retaining login and password information.)

Fourth: BOTH of my computers have Firefox setup IDENTICALLY--all the same settings, both are logged in to the Firefox account.

Fifth: Both of my computers ARE Sync-ing all other data (bookmarks, extensions, etc.--all of the check boxes in Settings are "on").

Sixth: I have reinstalled Firefox on both computers. I have quadruple checked that all of the settings are the same. The ONLY thing I haven't done is a complete uninstall of Firefox on the Win 10 computer (all files--exe, data, profile info, everything). I really loathe the simple, nuclear option "necessary step" so often given to solve any problem, whether or not it really needs a sledge hammer when a tack hammer would do fine. Know what I mean?

So, finally, PLEASE help!

Asked by BobbyBobBob 5 years ago

Answered by BobbyBobBob 5 years ago

  • Solved
  • Locked
  • Archived

"Unexpected error" when signing in.

On a fresh install on firefox I am getting a "Unexpected error". I tried refreshing and deleting the config folder even though it was a fresh install. I am running linux … (read more)

On a fresh install on firefox I am getting a "Unexpected error". I tried refreshing and deleting the config folder even though it was a fresh install. I am running linux mint.

Asked by joetac 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Locked
  • Archived

Firefox crashes every time I try to save an image, it started after Windows update on 3/8/16

locked - continue here - https://support.mozilla.org/en-US/questions/1113553 Can no save images or anything, soon as I click "save image as" Firefox carshes. … (read more)

locked - continue here - https://support.mozilla.org/en-US/questions/1113553

Can no save images or anything, soon as I click "save image as" Firefox carshes.

Asked by celshaug 5 years ago

Answered by the-edmeister 5 years ago

  • Solved
  • Locked
  • Archived

Firefox Passwords Not Being Saved

Running Firefox 45.0.1 on Windows 10 Anti-virus: Avira Anti-Virus Free Firewall: same As stated, Firefox is not saving my passwords (or form information or maintaining Sy… (read more)

Running Firefox 45.0.1 on Windows 10 Anti-virus: Avira Anti-Virus Free Firewall: same

As stated, Firefox is not saving my passwords (or form information or maintaining Sync connection). I HAVE already read through the FAQs and other community questions and answers. I do have a Master Security password. I do know the password. But passwords are not being saved. I cannot find any other software that would interfere with this. I cannot find any setting in my anti-virus/firewall software (Avira) that has anything to do with this Firefox function. I am NOT using any other password saving software or extension or other application. There is no issue with the password manager exceptions file.

I do NOT have a problem with password saving on my Win XP PC. I DO HAVE SYNC SETUP AND TURNED ON but this does not populate the password manager on the Win 10 PC. It does sync everything else (although not all extensions seem to be configured to share all setup data and usage information, particularly tab group extensions).

Also, on the Win 10 machine, it periodically loses the Sync connection. This is very annoying. How do I prevent this? It never happens on the Win XP computer.

Also, on the Win 10 machine, it does not seem to populate form data boxes (name, address, email address, etc.) when I visit websites. Why? Is this also a Firefox issue or is this an issue with the individual websites? It doesn't seem to happen very often on the Win XP computer.

Please help.

Asked by BobbyBobBob 5 years ago

Answered by BobbyBobBob 5 years ago

  • Solved
  • Locked
  • Archived

Need step by step install older version of firefox instructions for non techies

I know all the risks and I've read https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Unfortunately when I go to the link w/the older versions, it does… (read more)

I know all the risks and I've read https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

Unfortunately when I go to the link w/the older versions, it doesn't say how to install. I'm not a techie, so I have no idea what to do with the files.

I only want to go back to where I can still block 1st party cookies.

I've checked the add-ons. From what I've read, since ff took away this option, none of them have anything that works.

Asked by CallyCat 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Locked
  • Archived

auto update to 45.0.1?

i've read many articles around the net that 45.0.1 is already released, however when i select the about firefox menu, it reports that i have the latest version. is the 45… (read more)

i've read many articles around the net that 45.0.1 is already released, however when i select the about firefox menu, it reports that i have the latest version. is the 45.0.1 released for the auto update mechanism?

Asked by forgotten_sand 5 years ago

Answered by NoahSUMO 5 years ago

  • Locked
  • Archived

How to get rid of a Firefox Account

I have used Firefox on several computers for years. Suddenly on one of the computers I am being harassed to verify my email to activate something called a Firefox Accoun… (read more)

I have used Firefox on several computers for years. Suddenly on one of the computers I am being harassed to verify my email to activate something called a Firefox Account. I do not remember asking for this account, or entering any information to get one. I don't want to sync anything, I just want a browser. I have found no way to get rid of this thing, I have refused to verify my email, and it will not go away, It also took three resets of a password and retrieval of a username to get this far to be able to ask a question. In my experience uninstalling and reinstalling Firefox is no help because all of its previous settings and setup come back with any reinstall. If anyone would be so kind, please tell me 1. How to get rid of this Firefox Account nonsense and 2. Is there a way to uninstall Firefox so that ALL of it including settings, add-ons, plugins, preferences -- EVERYTHIG is eliminated? I like Firefox, but not being able to get any help from Mozilla is very frustrating. Thank you in advance. R.

Asked by Rokahaszn 5 years ago

Last reply by the-edmeister 5 years ago

  • Locked
  • Archived

upgraded to windows 10 and adobe flash plugin crashes on every page

For the 9th time, I have upgraded to windows 10 and the flash plugin crashes on every page! I have updated every thing I can thing of..installed CCleaner and ran that..un… (read more)

For the 9th time, I have upgraded to windows 10 and the flash plugin crashes on every page! I have updated every thing I can thing of..installed CCleaner and ran that..unchecked my accelerator..unchecked protected mode..cleared cache on everything..cleaned my register..uninstalled and reinstalled flash and anything else I could think of, per suggestions on the forum and nothing has worked! I have, however, noticed that Internet Explorer works fine, but I prefer Firefox. (picky, huh?) I am not currently running Windows 10 at this time.

Asked by mssypglt1 5 years ago

Last reply by TerriF 4 years ago

  • Locked
  • Archived

Cannot access paypal because of "SSL_ERROR_RX_RECORD_TOO_LONG"

duplicate of https://support.mozilla.org/en-US/questions/1116395 Hello On my computer I am not able to access a specific website and that is paypal.com I always get the … (read more)

duplicate of https://support.mozilla.org/en-US/questions/1116395


Hello On my computer I am not able to access a specific website and that is paypal.com I always get the same errors

In Firefox: Secure Connection Failed Error code: ssl_error_rx_record_too_long In Chrome: Secure Connection Failed Error code: ssl_error_rx_record_too_long In Internet Explorer: Error 404 In Opera: Secure Connection Failed Error code: ssl_error_rx_record_too_long In Safari: Error 404

This isn't a browser issue because nobody was able to help me at the mozilla support forums(Firefox is the main browser I use).Obviously there is something in my computer that is blocking me from using paypal.com I cleaned my registry. I ran a full PC scan with security essentials. I ran a deep scan with malwarebytes. I ran disk cleanup. I also checked with some commands in cmd.exe "ping paypal.com"- Packets: Sent=4 Received=4 Lost=0 "nslookup paypal.com"- Server:Unknown Address:My IP pops up I still can't access paypal.com It certainly has nothing to do with my internet,or IP because on another PC with the same internet connection paypal is accessible.

Any solution?

Asked by Christt 5 years ago

Last reply by the-edmeister 5 years ago

  • Locked
  • Archived

Why am I being asked to sign in again, once I'm signed in?

Why after being signed in, am I asked to sign in, and then told I'm using an incorrect password, when I just used it to sign in the first time??? I'm just trying to resp… (read more)

Why after being signed in, am I asked to sign in, and then told I'm using an incorrect password, when I just used it to sign in the first time??? I'm just trying to respond to, or ask a question in the forum, and now I can't sign in .... again. What's up with that?

I see on the Add-ons Manager page, this:

"Add-ons is switching to Firefox Accounts for login. Sign in now to transfer your account."

Yet when I go to sign in (again), I'm told it's incorrect. Then if I'm about to hit the "reset my password" button, it warns me that: "When you reset your password, you will lose any Sync data that is not on one of your devices. Learn how Sync works."

Why is this such a confusing mess? Why must I sign in, when I'm already signed in, etc.???

Asked by StevenCee 5 years ago

Last reply by the-edmeister 5 years ago

  • Locked
  • Archived

Fuck Firefox. Can't watch videos. I'm switching to Chrome.

Your browser tells me I need a plug-in to watch a video, but there isn't a link to download the appropriate plug-in. Or...even a place where I can read what fucking plug… (read more)

Your browser tells me I need a plug-in to watch a video, but there isn't a link to download the appropriate plug-in.

Or...even a place where I can read what fucking plug-in I need to download. An error message with a fucking puzzle piece on it. No hint as to what I'm supposed to do next. I install every fucking video-related plug-in I can find and they're all bugged to fucking hell. The browser can't recognize its own fucking plug-ins.

Jesus fucking Christ, I might as well be using Internet Explorer. Is this a fucking joke?

Oh, and by the fucking way, I literally just finished a complete rebuild and installed Firefox (from your site) within the first fucking five minutes of installing a wireless adapter and your browser is telling me I need to install a newer version.

And that's not to mention the malware fucking bullshit you try to make people install when they get your worthless fucking browser.

I'm going to Chrome for good. I just wanted to let you money-hungry cocksuckers know I tried to give you a chance.

Fuck yourselves,

A dissatisfied former user

Asked by LoveFirefox22 5 years ago

Last reply by philipp 5 years ago

  • Locked
  • Archived

Cor-el - How do you add the https protocol

Thanks for your reply Cor-el. I did not create my own website, but I do have a small amount of knowledge that allows me to make minor alterations. When I purchased the S… (read more)

Thanks for your reply Cor-el.

I did not create my own website, but I do have a small amount of knowledge that allows me to make minor alterations. When I purchased the SSL certificate from HostPapa they installed it for me. I assumed that they altered the website to accommodate the https and padlock.

How do you add the https protocol ?

Although my website does not handle financial transactions, it can be accessed from another website and Google are pushing, for security sake, that all affiliated websites should be SSL certificated. Hence the reason for going down this route.

Asked by Banfield 5 years ago

Last reply by the-edmeister 5 years ago

  • Locked
  • Archived

Can no longer use Firefox 45.9 with Mac OS10.8.5

Too many functions have been lost. I have a more up to date laptop but I'm not going to update the OS on my main desktop computer because too many other software programs… (read more)

Too many functions have been lost. I have a more up to date laptop but I'm not going to update the OS on my main desktop computer because too many other software programs would need to be updated - such as video editing and Adobe programs - which work fine as they are. Sadly my browser in future will have to be Safari or Chrome, which work fine with the current OS.

Asked by sashat 1 year ago

Last reply by sashat 1 year ago

  • Locked
  • Archived

Why can't i access my network business through Firefox?

Please continue with /questions/1115951 ~J99 I cannot access my business network and receive Connection Has Timed Out notices if I try, plus a whirling sign, instead o… (read more)

Please continue with /questions/1115951 ~J99


I cannot access my business network and receive Connection Has Timed Out notices if I try, plus a whirling sign, instead of an arrow.

Asked by GabeAng 5 years ago

Last reply by John99 5 years ago

  • Locked
  • Archived

Firefox does not show certian webpages "Links"

Please see /questions/1115815 Greetings Cor-el - sent me suggestions to try - which did not help any, and I couldn't reply to the email; Cor-el suggested: Can you att… (read more)

Please see /questions/1115815

Greetings

Cor-el - sent me suggestions to try - which did not help any, and I couldn't reply to the email; Cor-el suggested:


Can you attach a screenshot?

   https://en.wikipedia.org/wiki/Screenshot
   https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

You can try to disable hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

   https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

   https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

It is possible that there is a problem with the font that is used to display the text.

You can right-click and select "Inspect Element" to open the Inspector ("3-bar" menu button or Tools > Web Developer) with this element selected. You can check the font(s) used for selected text in the Font tab in the right pane of the Inspector.

   https://developer.mozilla.org/Tools/Page_Inspector

You can do a font test to see if you can identify corrupted font(s).

   http://browserspy.dk/fonts-flash.php?detail=1

You can try different default fonts and temporarily disable website fonts to test the selected default font.

   Tools > Options > Content : Fonts & Colors > Advanced
   [ ] "Allow pages to choose their own fonts, instead of my selections above"
   Use a compressed image type like PNG or JPG to save the screenshot
   Make sure that you do not exceed the maximum size of 1 MB
================================================

I performed the suggestions as best as I could, with no results.

Here is a 2nd Firefox problem I just encountered. This support page would NOT upload 2 small screenshots. I waited for 10 minutes for the 1st one up upload; all I saw was the rotating busy icon. One pic is 59.3 kb, the other pic is only 75 kb - your own support page is not working correctly - what gives?


The links only show up when I highlight the whole page as shown in the attached pictures.

Asked by cadman263 5 years ago

Last reply by John99 5 years ago