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Firefox crashes

Firefox crashes on or shortly after startup, "firefox not responding" I get this crash indicator: 'plug in container has stopped working' I can not get firefox to run eve… (read more)

Firefox crashes on or shortly after startup, "firefox not responding" I get this crash indicator: 'plug in container has stopped working' I can not get firefox to run even in safe mode, I tried to update and reinstall, it crashes during these operations also. How can I restore it?

Asked by johneickhof 4 years ago

Answered by the-edmeister 4 years ago

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How to stop Options keep coming up in another pane with main pane when first enter Firefox(2 panes come up at once)

When first entering firefox for main screen (bbc homepage) a second pane Options (General) comes up at the same time asking for info on Homepage (which is bbc) which is a… (read more)

When first entering firefox for main screen (bbc homepage) a second pane Options (General) comes up at the same time asking for info on Homepage (which is bbc) which is already set for BBC. I cannot stop the second pane Options (general)coming up. Firefox is 44.0.2. I have reinstalled firefox 3 times but each time the option pane general) comes up auto with the main pane (bbc) I have also refreshed firefox but that did not work either. Both panes come up at the same time.

Asked by poppypoppy 4 years ago

Answered by cor-el 4 years ago

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ZoneAlarm keeps flagging not-a-virus:HEUR:AdWare.Win32.BrowseFox.gen - why is this happening?

The path is C:\Users\[User Name]\AppData\Local\Temp\(A stream of numbers and letters).xpi. Is this a problem and what can I do about it? I am using Windows 7 Ultimate - 6… (read more)

The path is C:\Users\[User Name]\AppData\Local\Temp\(A stream of numbers and letters).xpi.

Is this a problem and what can I do about it?

I am using Windows 7 Ultimate - 64 bit and Firfox 44.0.2

Asked by stegra 4 years ago

Answered by John99 4 years ago

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Firefox crashes

When FF closes it produces a crash report (even though it hasn't crashed????). If I try to re-open FF it says FF is still open and needs to be closed before new session s… (read more)

When FF closes it produces a crash report (even though it hasn't crashed????). If I try to re-open FF it says FF is still open and needs to be closed before new session starts. Happened since last update. Now becoming annoying, I have changed default browser to Chrome - prefer FF but too much of a hassle!

Asked by docdavey 4 years ago

Answered by FredMcD 4 years ago

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Whenever i try to go on any link on my navigation bar,it always goes to this address"http://search.smartaddressbar.com/web?s=&application_hash=6e4a4e2dacf88....

when i try to go on any link (like yahoo.com, amazon.com etc) it always goes to this link "http://search.smartaddressbar.com/web?s=&application_hash=6e4a4e2dacf88b611… (read more)

when i try to go on any link (like yahoo.com, amazon.com etc) it always goes to this link "http://search.smartaddressbar.com/web?s=&application_hash=6e4a4e2dacf88b611161994b1a528176" . Why this happens ? I even can't setup my wifi also..... pls help... (sorry for bad english)

Asked by Ananyo 4 years ago

Answered by alan_r 4 years ago

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Certain pages show "Connection reinitialized"

Only a few pages every now and then show the message "Connection has been reinitialized". It's only in Firefox. Chrome and IE will open the page. For example this page w… (read more)

Only a few pages every now and then show the message "Connection has been reinitialized". It's only in Firefox. Chrome and IE will open the page. For example this page will not open: http://www.kernow-coasteering.co.uk/content/storm-after-storm-after-storm

Asked by Benman 4 years ago

Answered by Benman 4 years ago

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Firefox crashes

Hi, I see Firefox crash on opening a certain pptx file previewing. The pptx file seems transformed into pdf for previewing and the original pptx file size is 5.5MB. Crash… (read more)

Hi, I see Firefox crash on opening a certain pptx file previewing. The pptx file seems transformed into pdf for previewing and the original pptx file size is 5.5MB. Crash happens almost 30 seconds to 50 seconds after opening the preview image. Firefox is today's latest 44.0.2 OS is Windows 7 and 10 both resulted in crash. 3 different PCs reproduce the crash. I am also asking the application service provider's help desk, but Firefox crashes and I cannot save HAR file and send it to them.

Example: bp-65cf90ba-f6b6-4448-a8d3-46a612160213

Any help is welcome, like how I can get meaningful information to the application service provider, or workaround I can take to avoid the crashes. At least I want to know which party, mozilla or the application service provider should handle this issue.

Thanks in advance. boxvpndem

Asked by boxvpndem 4 years ago

Answered by philipp 4 years ago

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I am not seeing a purple mask when I open a private window. How can I fix this?

I've followed all the suggested fixes. Adding '-private' to the target line in properties prompted this message: Problem with Shortcut The name "C:\Program Files (x86)\M… (read more)

I've followed all the suggested fixes. Adding '-private' to the target line in properties prompted this message: Problem with Shortcut The name "C:\Program Files (x86)\Mozilla Firefox\firefox.exe-private" specified in the Target box is not valid. Make sure the path and file name are correct. Open to other reasonable suggestions. Thanks

Asked by kwticketed 4 years ago

Answered by cor-el 4 years ago

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Some Google services appear scrambled, even after refresh, except in safe mode.

Certain Google services, such as the newer full version of Maps, embedded maps, and Google Drive's document viewer, appear scrambled. Among other things, icons from the M… (read more)

Certain Google services, such as the newer full version of Maps, embedded maps, and Google Drive's document viewer, appear scrambled. Among other things, icons from the Mac OS Application Dock appear on the page in broken pieces.

Restarting in "safe mode" does solve the problem. However, systematic disabling/uninstalling of each add-on did not solve. Two "Refreshes" did not solve. Even with no add-ons installed, restarting in "safe mode" DOES still solve the problem.

Asked by Billbad 4 years ago

Answered by cor-el 4 years ago

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Firefox 44.0.2 refusing to commit startup options settings, reverting back to homepage on startup

I have tried every trick I know to get Firefox 44.0.2 to remember my options setting to "Show my windows and tabs from last time", however it keeps reverting back to "Sho… (read more)

I have tried every trick I know to get Firefox 44.0.2 to remember my options setting to "Show my windows and tabs from last time", however it keeps reverting back to "Show my homepage". Any suggestions and/or tips would be appreciated.

Asked by J. King 4 years ago

Answered by J. King 4 years ago

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please create a desktop shortcut pleez pleez. other browsers have them. im a senior disabled vet .i live on the computer,love your BRowser, but your shortcut

I switched to firefox browser about 18 months ago. I Love it. I fine one problem, you dont have acreate desktop shortcut. like the other browsers. you no right click box … (read more)

I switched to firefox browser about 18 months ago. I Love it. I fine one problem, you dont have acreate desktop shortcut. like the other browsers. you no right click box opens on site your on and on bottom you create desktop .the drag system firefox uses doesnt always work... and then when i refresh my browser from time to time,my desktop icons are white pages.then i have to drag and drop again every time i do this. it gets old like me. are you gonna put a shortcut in place someday? would help me I KNOW im playing on the senior vet thing,but i'll try. still love the site and wont change ive even made several DONATIONS for the CAUSE cant stand the bowser readers and hackers. youre features are great. better than the E i used for years. thanks for reading hope theres a better way. Anthony Prov. R.I. cold up here. ps another VET turned me on to this BROWSER its pretty catchy.

Asked by ANTHONY 4 years ago

Answered by Wesley Branton 4 years ago

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cant access my mozilla profile

i have two folders on mozilla and it will not let me access one saying password is wrong and i need to insert a floppy disc or usb to change. this is beyond me. this onl… (read more)

i have two folders on mozilla and it will not let me access one saying password is wrong and i need to insert a floppy disc or usb to change. this is beyond me. this only happened after an update. can you help?

Asked by lorraine77 4 years ago

Answered by FredMcD 4 years ago

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After syn to a new machine, all pages have a small horizontal scroll bar at the top of screen

I have just got a new machine, I installed a new download of Firefox. Then set up syncing on my old machine and new machine. (Both win7) After syncing I get a little hori… (read more)

I have just got a new machine, I installed a new download of Firefox. Then set up syncing on my old machine and new machine. (Both win7)

After syncing I get a little horizontal scroll bar at the top of every web page on the new machine (see image). Scrolling this bar appears to do nothing. The rest of the syn seems fine.

Any ideas on how to get rid of this would be greatly appreciated, especially before I reformat my old machine :)

Asked by catieblink 4 years ago

Answered by jscher2000 4 years ago

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Can't print anything in Firefox: Printer Error An error occurred while printing.

I'm running Fx 44.0.2 on Mac 10.11.3. I believe the problem started before I upgraded though, but can't be sure. I can't print or print to pdf at all from Fx but printing… (read more)

I'm running Fx 44.0.2 on Mac 10.11.3. I believe the problem started before I upgraded though, but can't be sure. I can't print or print to pdf at all from Fx but printing in other apps works fine. I tried doing a refresh as recommended by troubleshooting page & it didn't solve the problem. Since that time I've only installed 2 extensions (1Password & Tab Tree). There was also a recommendation to reset a setting containing print_printer in about:config. It doesn't exist. That may be the problem, but it doesn't say what the whole name of the key is so I don't know how to create it. There's also a recommendation for removing all print items from the prefs_js file, but it seems to me that the refresh created a whole new profile which would make this moot. Am I wrong? Any help would be greatfully appreciated.

Asked by Gandalf99 4 years ago

Answered by Gandalf99 4 years ago

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How do I stop the shockwave flash from trying to plug in, which it does not do and slows down my computer as it tries to do it more than once?

My computer is loading up or loading a link and the dialog box comes up saying; Unresponsive plug in: Shockwave flash may be busy or stopped responding. You can stop the… (read more)

My computer is loading up or loading a link and the dialog box comes up saying;

Unresponsive plug in: Shockwave flash may be busy or stopped responding. You can stop the plug in now or you can continue trying. I click to stop it and my computer goes on and finishes the loading of either my on line start up, or whatever link I am uploading. I do not think I need Shockwave Flash. If I do not need it, please help me remove it. If I need it, then what? It does not indicate it is crashing.

Asked by fbmb0675 4 years ago

Answered by jscher2000 4 years ago

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Upgraded Firefox; now can't load Yahoo.com and Google Calendar

Upgraded to 44.0.2. I get error message "Your connection is not secure" for yahoo.com (see screenshot) and the secure Google Calendar site. They were working OK before… (read more)

Upgraded to 44.0.2. I get error message "Your connection is not secure" for yahoo.com (see screenshot) and the secure Google Calendar site. They were working OK before upgrade. They work on IE. What now?

Asked by davecahn 4 years ago

Answered by philipp 4 years ago