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adblock plus blocking videos on AOL

Just upgraded to FF43.0.1 and now I'm having a problem that Adblock Plus (ABP) is blocking the video playbacks on the AOL homepage. Didn't have this problem in FF 43 and … (read more)

Just upgraded to FF43.0.1 and now I'm having a problem that Adblock Plus (ABP) is blocking the video playbacks on the AOL homepage. Didn't have this problem in FF 43 and don't have this problem with either IE9 or Chrome also using ABP. Seems it's a problem unique to FF. When I disable ABP on the AOL home page the videos playback. I did send a note to ABP about this. Anyone have any thoughts about this. Must be some sort of FF bug-I think.

Asked by arejfour 5 years ago

Answered by arejfour 5 years ago

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My latest firefox crashes often. Refresh did not help. How to troubleshoot?

When the crash occurs - the screen gets transparent, there is a note about firefox stopping to respond and I have to close it out. My browser is 43.0.1 I noticed it may … (read more)

When the crash occurs - the screen gets transparent, there is a note about firefox stopping to respond and I have to close it out. My browser is 43.0.1

I noticed it may have something to do with the ads, because I opened my email to read email from support.mozilla.org and it crashed. Then the window was restored and I was able to read it.

The browser was reinstalled and refreshed. I have no add-ons and no extensions. But I have plugins. I disabled some and changed the rest to ask to activate.

Asked by andrew9 5 years ago

Answered by philipp 5 years ago

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Why has my Kaspersky protection add on no longer working/acceptable to Firefox when it worked until last week?

The add on, Kasperky 4.6.2.23.1 has been disabled but has been working fine until last week. I cannot believe that Kaspersky has gone through the process that Mozilla req… (read more)

The add on, Kasperky 4.6.2.23.1 has been disabled but has been working fine until last week. I cannot believe that Kaspersky has gone through the process that Mozilla require or shouldn't they recognise established companies such as Kaspersky.

Asked by Foxster 5 years ago

Answered by the-edmeister 5 years ago

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Tabs are not saved from previous session when the browser is opened

The browser is correctly remembering my home page, but has suddenly forgotten to remember my windows and tabs from last time. I have set it to do that in General Options… (read more)

The browser is correctly remembering my home page, but has suddenly forgotten to remember my windows and tabs from last time.

I have set it to do that in General Options.

I have cleared the cache.

I am running Firefox 43.0.1 on WinXP (problem has only just started to happen).

Thanks in anticipation someone can help.

Asked by BigMart 5 years ago

Answered by cor-el 5 years ago

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There are no colors in the Color Dialog so my font is white and blue and the background is black!

I'm unable to change background and font colors. There are no colors showing in the selection boxes. I've uninstalled and reinstalled Firefox 43.0.1 several times withou… (read more)

I'm unable to change background and font colors. There are no colors showing in the selection boxes. I've uninstalled and reinstalled Firefox 43.0.1 several times without success. I haven't found any solutions to my problem in Bugzillo or Google.

Your help is greatly appreciated.

Asked by dingerdal65 5 years ago

Answered by cor-el 5 years ago

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My Firefox browser won't access Google, and it does not give me an option to give me access to the website. How can I regain access to Google through Mozilla?

I just got a new laptop and I had downloaded Mozilla. After saving all of the bookmarks I had on my Desktop, installing Norton 360, Chrome, and Office 365, I restarted th… (read more)

I just got a new laptop and I had downloaded Mozilla. After saving all of the bookmarks I had on my Desktop, installing Norton 360, Chrome, and Office 365, I restarted the laptop, but then when I opened up Mozilla again this error message came up and it did not give me the option of adding an exception. I have seen all of the other threads concerning this issue but didn't really understand them. If someone could please help me, I would very much appreciate it! Thank you!

Asked by randommr0361 5 years ago

Answered by cor-el 5 years ago

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I regulary get the message Mozilla not responding at the top left of my screen when it runs really slow, how do I cure this Please?

I regulary get the message Mozilla not responding at the top left of my screen when Firefox runs really slow, the message appears just to the right of the menu bar, it ha… (read more)

I regulary get the message Mozilla not responding at the top left of my screen when Firefox runs really slow, the message appears just to the right of the menu bar, it happens a lot when I am using BT Yahoo but also at other times too.

How can I cure this Please?

Asked by alsey 5 years ago

Answered by jscher2000 5 years ago

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Update Sucks! Google services no longer work need to use another browser

Ok Firefox is officially broke! Been running build 28 forever because it was stable, now had to update to use paypal functionality and it seems like more issues have aris… (read more)

Ok Firefox is officially broke! Been running build 28 forever because it was stable, now had to update to use paypal functionality and it seems like more issues have arisen than solved. All google services no longer work, I get certification warnings on almost every site now, including Google. I can't just access my gmail account by clicking on it from Google search page (my home page) anymore. The google services tab(app) no longer works, to use google maps I have to enter the site in my address bar, and Maps no longer works in search mode, it just sits there no results at all. Did Google Chrome pay you guys so that this would screw up and drive everyone over to them?

Asked by rippula 5 years ago

Answered by jscher2000 5 years ago

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Firefox keeps crashing on multiple opened tabs (500+) after update from 42 to 43.0.2

After update and restart my Firefox keeps crashing on a previous session consisting of I suspect that sessionstore.js got corrupted, I have previous.js though, which, be… (read more)

After update and restart my Firefox keeps crashing on a previous session consisting of I suspect that sessionstore.js got corrupted, I have previous.js though, which, being few weeks old, should be my last resort But renaming it still leads to crash... and I need my tabs back.

Is there any way to load URLS in portions/ automatically fix session info in Firefox? Is there any way to extract all URLs from those files? Is there any way to generate a "healthy" sessionstore.js from list of URLs afterwards? What are exactly those previous.js / recovery.bak / recovery.js / upgrade.js files in Profiles folder and when they are created (as of now I can only guess based on timestamps)?

Asked by mixmax 5 years ago

Answered by mixmax 5 years ago

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Remove new drop-down search menu entirely (again!)?

Since upgrading to 43.0.1, there is a small window popping up every time I type in the Search Bar, just like how there used to be several versions ago (see https://suppor… (read more)

Since upgrading to 43.0.1, there is a small window popping up every time I type in the Search Bar, just like how there used to be several versions ago (see https://support.mozilla.org/en-US/questions/1035637 for the previous issue). I have all search suggestions turned off, and I have browser.search.showOneOffButtons set to False in about:config. How do I make this new drop-down window go away?

Asked by dialupisbad 5 years ago

Answered by the-edmeister 5 years ago

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Firefox crashes

Firefox crashes upon startup in both 32 and 64 bit versions. Also crashes in Safe Mode. These are clean installs in Windows 8.1 Pro 64-bit. Crash ID: bp-1bb81243-135b-42… (read more)

Firefox crashes upon startup in both 32 and 64 bit versions. Also crashes in Safe Mode. These are clean installs in Windows 8.1 Pro 64-bit.

Crash ID: bp-1bb81243-135b-4295-ab36-670db2151222 Crash ID: bp-2c1cab81-4cdb-4bf7-be0d-4a7e92151222 Crash ID: bp-2eeffa38-5e0c-4802-b2eb-293c72151221 Crash ID: bp-93bfea4e-aa71-4abf-bf21-f1c6d2151221 Crash ID: bp-4440d969-df6f-440c-b17a-5814d2151222 Crash ID: bp-aa48983b-bd95-4cc4-a621-8973c2151222 Crash ID: bp-acd10265-25dc-4837-b0e6-d974e2151221 Crash ID: bp-cc8e97e1-0b07-4cee-9a13-b06c52151221 Crash ID: bp-e5e9c802-78e8-423a-b6f7-7b1c32151221 Crash ID: bp-f47300d3-3d24-4024-925d-8518a2151221 Crash ID: bp-fed45858-ae44-40e7-bc87-259432151221

These are the crash ID's for all the crashes.


Thank you for your time and help.

Asked by pepsidave48653 5 years ago

Answered by pepsidave48653 5 years ago

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64 bit wont load any games-all addons are current

have updated, reinstalled, tried all the tips on the support pages and forums-to no avail. not a single game will load or play on any site. the add ons are all current. … (read more)

have updated, reinstalled, tried all the tips on the support pages and forums-to no avail. not a single game will load or play on any site. the add ons are all current. I've tweaked and checked and unchecked. PLEASE HELP. I tried right clicking on sites with flash content and do not get a box that says global settings...something is definitely wrong! :( . funny thing is that everything was working fine till early this afternoon and then poof---it flaked.

Asked by janke1 5 years ago

Answered by the-edmeister 5 years ago

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Firefox crashes upon startup

My browser used to work fine but it now always crashes on startup. It has crashed when I try to go into safe mode. I have uninstalled Firefox and have done a clean rein… (read more)

My browser used to work fine but it now always crashes on startup. It has crashed when I try to go into safe mode. I have uninstalled Firefox and have done a clean reinstall but it has not fixed the problem. I uninstalled Firefox, removed the remaining files in the Program Files and Documents and Settings\username\Application Data folders to ensure a completely clean reinstall, reinstalled Firefox and I still crash. I think that the problem may lie in my operating system.

I am one of the few that still uses Windows XP Media Center, Service Pack III. I use a Compaq Presario computer with an AMD Athlon 64 Processor 3700+, 2.19 GHz. I submitted a report and this is the report: Crash ID: bp-d1fac27a-df30-494c-a889-9acd22160913

Asked by StevenMartin 5 years ago

Answered by StevenMartin 5 years ago

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Is there a 64 bit version of FF 43 and is it ready for primetime?

When FF 42 came out the information I got was that the 64 bit version for Windows did not have all of the available plug ins of the 32 bit version. I was left with the im… (read more)

When FF 42 came out the information I got was that the 64 bit version for Windows did not have all of the available plug ins of the 32 bit version. I was left with the impression that it was still developing. Has FF 43 moved beyond that?

Asked by dchyde 5 years ago

Answered by Gert Van Waelvelde 5 years ago

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new hp laptop, new download of firefox, same norton security. set to block pop ups. I get a page full of pop ups w/EVERY webpage. WTF?

I continue to get a page full of non stop pop ups despite blocking sites,& setting the Pop Up Blocker to BLOCK. I get ads that overlap, and open multiple tabs with a … (read more)

I continue to get a page full of non stop pop ups despite blocking sites,& setting the Pop Up Blocker to BLOCK. I get ads that overlap, and open multiple tabs with a touch on ANY Part of the page. Ie; I search in google, find a website click on it, and six windows or total shit advertising, dating sex sites, and offers for web security, some that simply seem to download themselves, in addition, the one or two sites I don't get pop ups on i get continuous notifications as in with every click, from norton that they have blocked attempted "intrusion" WTF is going on. I have never had this much shit crap to deal with and don't plan to much longer, Im ready to take this thing back and say fuck it. Pardon my tone, but this is bull shit, any suggestions. Of course I find it absolutely wrong that you can't actually get help from anyone at Firefox, like Sprint, and other Tech companies, they push the complaints and user issues to other customers. So thanks to those of you who do what you can to help.

Asked by imnotchattingwithu 5 years ago

Answered by FredMcD 5 years ago

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cannot get my program verified, it is called "LASTPASS" what do I do?

Was working on my Browser before update, now it has been disabled. I use it a lot! What do I do? The statement it makes is :- "Cannot verify whether this program can… (read more)

Was working on my Browser before update, now it has been disabled.

I use it a lot!  What do I do?  The statement it makes is :-    "Cannot verify whether this program can be used of Firefox."
Was working on Version 42,  now not working on Version 43.0.1????

Asked by Robert 5 years ago

Answered by Michal Stanke 5 years ago

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what is this polloscatto firefox patch and why was it on my comp?

This file came up on my Firefox screen as a patch that should be installed so I said go ahead. Apparently this is not a Mozilla product and I want to remove it. How do I … (read more)

This file came up on my Firefox screen as a patch that should be installed so I said go ahead. Apparently this is not a Mozilla product and I want to remove it. How do I do that?

Asked by Fredx 5 years ago

Answered by cor-el 5 years ago

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Firefox crashes

After updating to firefox43.1 this morning (19th December) firefox is in constant crash mode. I've uninstalled and re-installed 3 or 4 times still to no avail. When i cl… (read more)

After updating to firefox43.1 this morning (19th December) firefox is in constant crash mode. I've uninstalled and re-installed 3 or 4 times still to no avail. When i click to open it, a minimised screen appears with two 'new tab' buttons at the top and the firefox start page tab (3rd in from the left).

This hangs there for a few moments and then I get the firefox has crashed and has had to close message. This has now happened at least a dozen times. It was working perfectly until this latest update and I've had to download Google Chrome just to get online.... and it sucks. I really want to get back onto Firefox.... please help. I've tried to attach images/screen-grabs and the error file but they won't load up.

Thanks.

Nick G

Asked by endeegee 5 years ago

Answered by philipp 5 years ago

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Some pages with embedded video won't run. Youtube is fine.

Dell Latitude running Windows Vista SP2 Using Firefox, I was watching the video embedded within the page at http://www.history.com/shows/the-curse-of-oak-island/season-3/… (read more)

Dell Latitude running Windows Vista SP2 Using Firefox, I was watching the video embedded within the page at http://www.history.com/shows/the-curse-of-oak-island/season-3/episode-6 All was palying correctly, Windows was in the process of installing the last 10 updates. Titles of each began with Security Update Windows NET Framework,.....Vista... each had a different KB#

Firefox announced update available, I clicked on that also. Both ran in the background while I watched the video. When BOTH updates requested to restart, I paused the video play and clicked on the restart now.

Once restarted I went back to the page to resume the video. It won't play. The page fills leaving a black video area, the centered video frame turns light grey and shows the 'H' logo as the 'feed' is connecting (I assume) Then this light grey area changes to dark grey. Sometimes the area flashes a gold play symbol then immediately the whole area goes black. It does not play the video.

I've deleted cockies, retried, no change. Uninstalled each of the ten MS updates individually and between each tried the history page again, no change.

Checked all add-ins looking for conflict, none found.

Tried Mozilla Support/Fix Common problems, nothing found applicable.

Ran the test "Video for Everybody" It runs fine. Also ran Quicktime version, that also ran fine. Youtube videos run fine.

Beginning to think I need to uninstall Firefox and install LAST version, but not sure how to do this without losing all Bookmarks and passwords.

Asked by CharlieB53 5 years ago

Answered by CharlieB53 5 years ago