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How do I re-install my Add-Ons that you Blocked?

In your magnificent knowledge you have decided to block 2 add-ons that I have been using for more than 20 years, and I could not figure out how to enable them. Please he… (read more)

In your magnificent knowledge you have decided to block 2 add-ons that I have been using for more than 20 years, and I could not figure out how to enable them. Please help ! Thank you.

Asked by crank1948 5 years ago

Answered by jscher2000 5 years ago

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trusteer rapport icon lost in firefox 41

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still… (read more)

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still there and working in Internet Explorer. The same situation is happening on 2 PCs, both Windows 7 64 bit.

Surely Trusteer Rapport is a widely used feature - one would have thought a new release of Firefox would have been tested to work with it.

Asked by nickacopp 5 years ago

Answered by cor-el 5 years ago

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Primetime Content Decryption Module not installing

I have recently "refreshed firefox" and now the Primetime Content Decryption Module is not installing. I never had this problem before and I have refreshed firefox multip… (read more)

I have recently "refreshed firefox" and now the Primetime Content Decryption Module is not installing. I never had this problem before and I have refreshed firefox multiple times but the Plugin has always installed itself. It keeps saying "Primetime Content Decryption Module provided by Adobe Systems, Incorporated will be installed shortly."

Please reply and Thanks for the help.

Asked by exhaust23 5 years ago

Answered by exhaust23 5 years ago

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How can I search my bookmark tags for a phrase, to find all tags that contain that phrase?

I have plenty of tags on bookmarks. If I can't remember my tag's name, but remember that it's about "cooking" how do I search for tag names with that word? The search ba… (read more)

I have plenty of tags on bookmarks. If I can't remember my tag's name, but remember that it's about "cooking" how do I search for tag names with that word?

The search bar on the upper right of bookmarks gives all urls with the word. I want to search my list of tags itself.

Also I'd like to do the same with keywords.

When searching history, I'd like a more sophisticated search that lets me pick the time range, and tags.

Also when viewing site history, I can see them by last date viewed. I'd like to view by date first viewed. (Last modifed isn't it)

Thanks!

Asked by curls 5 years ago

Answered by cor-el 5 years ago

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Mozilla

I am using SuperStart add-on, which used to open in a new tab. After upgrading to Firefox 41 now you stupid new tab controls appeared, and my add-on disappeared. edited f… (read more)

I am using SuperStart add-on, which used to open in a new tab. After upgrading to Firefox 41 now you stupid new tab controls appeared, and my add-on disappeared.

edited for language. please refer to the Mozilla Support rules and guidelines (philipp)

Asked by GTGTG 5 years ago

Answered by philipp 5 years ago

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How do I disable the crash reporter so that it no longer creates any logs?

Hello, I do not want any crash reports stored on my drive and would prefer to stop having to manually delete them. How do I disable the crash reporter so that this no lon… (read more)

Hello,

I do not want any crash reports stored on my drive and would prefer to stop having to manually delete them.

How do I disable the crash reporter so that this no longer occurs?


Thank you.

Asked by Avengement 3 years ago

Last reply by Avengement 3 years ago

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Printer error: some printing functionality is not currently available

I'm having issues printing with Firefox. I get an error message that "some printing functionality is not currently available". I have tried resetting Firefox, resetting… (read more)

I'm having issues printing with Firefox. I get an error message that "some printing functionality is not currently available". I have tried resetting Firefox, resetting the print.printer in about:config, I've tried uninstalling firefox and reinstalling it. Any advice given is greatly appreciated.

Thanks.

Asked by Praang 5 years ago

Last reply by philipp 5 years ago

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After updating the firefox to 41.0, when I select "Remember passwords for sites", the username/password appear in different input box in different page.

before update to version 41.0, username/password saving mechanism works good. but after update to firefox 41.0, when I select "Remember passwords for sites", the usernam… (read more)

before update to version 41.0, username/password saving mechanism works good. but after update to firefox 41.0, when I select "Remember passwords for sites", the username/password appear in different input box in different page. e.g. in below input, I added attribute "input autocomplete="off" ", but the username also appear which should not here for saved username in other page :(

saved page user_name: <input id="j_username" name="j_username" class="text required" placeholder="Username" autocomplete="off" type="text">

but saved username appear in another page of input box: <input autocomplete="off" class="input-text username1" type="text">


when using version 40.00.xx, no this problem

Asked by james_zhou 5 years ago

Last reply by cor-el 5 years ago

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Playing video on YouTube is always choppy

First of all, my apology for adding a question instead of replying, the "Post reply" button keeps directing me to https://support.mozilla.org/en-US/#question-reply all th… (read more)

First of all, my apology for adding a question instead of replying, the "Post reply" button keeps directing me to https://support.mozilla.org/en-US/#question-reply all the time.

This post refers to another question, Low framerate when watching Youtube videos on HTML5 in fullscreen, where KalKent said

Ever since Firefox made Youtube videos only play in HTML5, no matter what quality setting I have on the video I'm watching, when I view the video on fullscreen it has low framerate. This problem does not happen with other video sites that uses Flash, like Twitch, Blip, or Dailymotion. Is it software related to the browser or hardware related with it being HTML5?

I got the same problem (low frame rate watching HTML5 videos, slow overall performance) and situation (had hardware acceleration disabled, Youtube videos running well at 1080 non-auto mode) as OP since Firefox 40 or 41 (I don't remember exactly which, but it was autoupdated around one month ago, early September) and today after I read that question thread, attempted to set media.webm.intel_decoder.enabled to true, I tried one thing that, to some extent and at least for me, fixed this:

  • Enabling hardware acceleration (Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available")

So I'm sharing this hoping that this help someone else with the same problem. Regards.

Asked by NgoKimPhu 5 years ago

Last reply by guigs 5 years ago

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Netflix will not play in Firefox 41 (no Silverlight) but it weill play in Chrome (no Silverlight).

I read Netflix no longer requires silverlight to play videos anymore. Uninstalled that program completely and it DOES WORK in Chrome but Firefox will not allow me to watc… (read more)

I read Netflix no longer requires silverlight to play videos anymore. Uninstalled that program completely and it DOES WORK in Chrome but Firefox will not allow me to watch movies without installing Silverlight first.

So what do I have to do to keep using Firefox with Netflix?

Asked by NutJob 5 years ago

Last reply by James 5 years ago

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Firefox crashes

I am having trouble with firefox crashing a lot when i play on facebook i am getting so mad that i can not play any of my game because it keep crashing on me fix the issu… (read more)

I am having trouble with firefox crashing a lot when i play on facebook i am getting so mad that i can not play any of my game because it keep crashing on me fix the issue. this happens a lot when i play Farmville 2 and a couple of other games

duplicate of /questions/1086408

Asked by twiinsof93 5 years ago

Last reply by twiinsof93 5 years ago

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Problems wirth Times litterary supplemnet

Hello When I ope TLS it close after 2 seconds http://www.the-tls.co.uk/tls/ .Instead I get a error-message 404. Why. Works with Safary and Opera Thanks for an answer … (read more)

Hello

When I ope TLS it close after 2 seconds http://www.the-tls.co.uk/tls/ .Instead I get a error-message 404.

Why. Works with Safary and Opera

Thanks for an answer

Asked by Anders-PC_2 5 years ago

Last reply by cor-el 5 years ago

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Please re-open forum thread, it was closed for incorrect reason

Hi I reported a problem i am having with Firefox and Flash here https://support.mozilla.org/en-US/questions/1085437 However someone has closed thread saying that is a dup… (read more)

Hi

I reported a problem i am having with Firefox and Flash here https://support.mozilla.org/en-US/questions/1085437

However someone has closed thread saying that is a duplicate of another thread i opened here https://support.mozilla.org/en-US/questions/1085435

However the threads are unrelated.

Please re-open my thread https://support.mozilla.org/en-US/questions/1085437

thanks ...

Asked by richlaughlin 5 years ago

Last reply by richlaughlin 5 years ago

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I am wanting to watch movies

I was wondering if there is a free movie site that I can watch movies. Apparently, Firefox tells me that this site (Movie Fanatic) is not safe to watch from. Is there a… (read more)

I was wondering if there is a free movie site that I can watch movies. Apparently, Firefox tells me that this site (Movie Fanatic) is not safe to watch from. Is there a safe one that I can watch movies from? Thanks in advance

Mozzie Cozzie

Asked by MozzieCozzie 5 years ago

Last reply by James 5 years ago

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About:config line keeps changing after Sync?

There is a line in about:config that is suspected of causing issues with preferences sync (no firefox preferences are synced). "services.sync.engine.prefs.modified" It is… (read more)

There is a line in about:config that is suspected of causing issues with preferences sync (no firefox preferences are synced).

"services.sync.engine.prefs.modified"

It is set to false by default, and when i change it to True it will change back to false after a Sync.

Also when i try to change that line a new one appears called "services.sync.engineStatusChanged.prefs.modified" and it is set to True?

I have tried changing "services.sync.engine.prefs.modified" setting to True on both of my PCs (windows 7) that are used for sync, but it always resets to false.

It looks like the firefox sync server is enforcing the "false" setting for some reason?! Is there any way to force "services.sync.engine.prefs.modified" to stay on True?

Asked by Bogdanov89 5 years ago

Last reply by the-edmeister 5 years ago

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Firefox crashes

Did a Firefox "REFRESH" and am still getting this error as the page dies / locks up: Description: A problem caused this program to stop interacting with Windows. Proble… (read more)

Did a Firefox "REFRESH" and am still getting this error as the page dies / locks up:

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	41.0.1.5750
 Application Timestamp:	560b22a1
 Hang Signature:	5d51
 Hang Type:	0
 OS Version:	6.1.7600.2.0.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	5d5151ce3c42acd38e2e0ec6619bd37e
 Additional Hang Signature 2:	5f4e
 Additional Hang Signature 3:	5f4ebac35d339e61b6bcca1a2403d194
 Additional Hang Signature 4:	5d51
 Additional Hang Signature 5:	5d5151ce3c42acd38e2e0ec6619bd37e
 Additional Hang Signature 6:	5f4e
 Additional Hang Signature 7:	5f4ebac35d339e61b6bcca1a2403d194

Asked by Gail 5 years ago

Last reply by Andrew 5 years ago

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Classic theme restorer is supposed to work for versions up to mine but it is disabled.

Classic theme restorer is supposed to work for versions up to mine but it is disabled all of a sudden. I am not updating this version because I want the version , look an… (read more)

Classic theme restorer is supposed to work for versions up to mine but it is disabled all of a sudden. I am not updating this version because I want the version , look and feel as it was. So according to the add on it should still be working on version 41 that I am using. However at some point last week it suddenly popped up as disabled and says it will not work with this version although the add on says it should. I am not looking for comments about how I should up date to the latest and greatest crap that Mozilla is putting out, I know all that and do not need the reminders. As far as that goes I do not know why I use a product from such an intolerant bunch of whiners any way.

Asked by don544 2 years ago

Last reply by don544 2 years ago

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Firefox crashes

I am using the firefox app version 41.0, and al it does is crashing shortly after startup. I tried scanning for virusses or malware, but it seems a bug in firefox 41. On … (read more)

I am using the firefox app version 41.0, and al it does is crashing shortly after startup. I tried scanning for virusses or malware, but it seems a bug in firefox 41. On my android phone I don't have any crashes of firefox, who can give a solution, Norbert

Asked by Norbert991 5 years ago

Last reply by philipp 5 years ago

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YouTube playlist: Error only in Firefox. "Feature not available"

When I want to add videos on my playlists in my YouTube-account, I get just these last days the message: "Details: The feature you requested is currently unavailable. Pl… (read more)

When I want to add videos on my playlists in my YouTube-account, I get just these last days the message: "Details: The feature you requested is currently unavailable. Please try again later."

With Chrome it works perfect. So it is a Firefox issue.

Anyone smart enough to give the solution?

I use Windows 10, Avast Online Security (tried with and without proxyserver, proxy in Firefox set to "system"), Adblock Plus, Flash Video Downloader. These are the only add ons I use.

Asked by WillemX 5 years ago

Last reply by philipp 5 years ago

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why won't google.com load in firefox?

why won't google.com load in firefox? The error says: Secure Connection Failed An error occurred during a connection to www.google.com. Cannot communicate securely with … (read more)

why won't google.com load in firefox? The error says:

Secure Connection Failed

An error occurred during a connection to www.google.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I use Bitdefender, but google.com was previously working, prior to recent windows updates.

Asked by gesposito 5 years ago

Last reply by jscher2000 5 years ago