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Gray square shows in down-left side of the page

Hello, Gray square shows in down-left side of the page. Unable to hide. The square chase me everywhere. In Internet surfing, options, or any other tabs in Mozilla help … (read more)

Hello,

Gray square shows in down-left side of the page. Unable to hide. The square chase me everywhere. In Internet surfing, options, or any other tabs in Mozilla

help

Asked by famousallstars 4 years ago

Answered by FredMcD 4 years ago

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Passwords not available and will not save and option to save not offered

Firefox 39.0.3 Appearance Default 39.0.3 PROBLEM:- Passwords not available and will not save and option to save not offered. I have searched "Usernames and Passwords … (read more)

Firefox 39.0.3 Appearance Default 39.0.3 PROBLEM:- Passwords not available and will not save and option to save not offered.

I have searched "Usernames and Passwords not saved" for solutions to no avail.

My Settings

Options/Privacy Firefox will ‘Use custom settings for history’ ON Remember my browsing and download history ON Remember search and form history ON Accept cookies from sites Exceptions (none listed) Show cookies (several listed) Options/Security ON Remember passwords for sites Exceptions (none listed) Saved Passwords (none listed) Options/Advance/General OFF Use hardware acceleration


Troubleshooting information Show Folder logins.json 111kb When opened in Notepad++ this file contains all sites and passwords (encrypted).

Tried running in SAFE mode - no difference Tried ‘Refresh Firefox’ - no difference

What should I do next?

Asked by scorpion169 6 years ago

Answered by scorpion169 6 years ago

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Why doesn't my weather gadget access the server any more?

Maybe this isn't actually a Mozilla problem (it just occurred to me). I selected Gadgets from the right click menu on my desktop (Dell with Windows 7) and selected the W… (read more)

Maybe this isn't actually a Mozilla problem (it just occurred to me). I selected Gadgets from the right click menu on my desktop (Dell with Windows 7) and selected the Weather gadget. It has worked fine for months, but about six days ago it stopped updating when I turned my modem on. Gradually it showed fewer and fewer predictions (normally it would show current day and three days ahead). Now it just displays an information icon and the message Cannot connect to service. I wondered if it was no longer compatible with Mozilla Firefox or maybe they are unrelated. Thank you!

Asked by Robin55 6 years ago

Answered by jscher2000 6 years ago

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When I try to open CompuServe, which I have been using for several years on Firefox, a screen appears saying it is not a trusted site and it will not let me in.

When I try to open CompuServe, which I have been using for several years on Firefox, a screen appears saying it is not a trusted site and it will not let me in. The follo… (read more)

When I try to open CompuServe, which I have been using for several years on Firefox, a screen appears saying it is not a trusted site and it will not let me in. The following is what is on the screen that appears when I try to open CompuServe and/or AOL which owns CompuServe: ___________________________________________________________ This Connection is Untrusted You have asked Firefox to connect securely to my.screenname.aol.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. _____________________________________________________________

There was an automatic Firefox Security update on Friday August 7, 2015 after which this problem began happening. On my other computer, which I do not use very often and on which I also use Firefox, I can easily open CompuServe.

Asked by Squire 6 years ago

Answered by James 6 years ago

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Firefox got mosaic after browsing for awhile

There are some mosaic kind of problems appear randomly while i am browsing the internet. This happens to me for both my mac and windows 7. Please refer to the attach pho… (read more)

There are some mosaic kind of problems appear randomly while i am browsing the internet. This happens to me for both my mac and windows 7.

Please refer to the attach photo, you can see on the top right corner there's a white block there. It keep flashing randomly, and blocking the image while i'm browsing.

I thought it was my Graphic Card problem at first but I found that this happens to my macbook also.

Please tell me how can i solve this problem? As it become very annoying.

Thanks a lot!!!

Asked by zekson 6 years ago

Answered by Scribe 6 years ago

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'untrusted connection' error message

Hi there, Please can anyone help - I have been doing online surveys for rewards for years - just recently I keep getting the 'this connection is untrusted' error page an… (read more)

Hi there, Please can anyone help - I have been doing online surveys for rewards for years - just recently I keep getting the 'this connection is untrusted' error page and, although I have guardedly 'over-riden' it, wish to check I am not compromising safety. I have read thru previous similar posts and tried clearing cert8 file, but no joy. Please can anyone help, I have spybot and free Avast on my laptop, unsure if either of those is being 'too cautious' Thank you in advance

Asked by nontech64 6 years ago

Answered by nontech64 6 years ago

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Cannot stop Yahoo from remembering my password and id

Tried everything thats been suggested, removed all cookies, history etc. nothing seems to work, but no problem when I installed Opera browser, so I can only assume that i… (read more)

Tried everything thats been suggested, removed all cookies, history etc. nothing seems to work, but no problem when I installed Opera browser, so I can only assume that it's a Firefox problem

Asked by pompeyguy 6 years ago

Answered by xtleia 6 years ago

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Does Firefox/Mozilla agree that Linus is as good as Windows, or better?

I am fed up with Windows always changing things. I have been reading about using Linus as an operating system & that Firefox works well with it. However, I want to … (read more)

I am fed up with Windows always changing things. I have been reading about using Linus as an operating system & that Firefox works well with it. However, I want to know what Mozilla thinks of Linux operating system. I used Windows 98 Excell to develop my bookkeeping system and do not want to do all those formulas over again. Need help and thinking of changing to Linus operating system. I know Mozilla is the best and will tell me if I am making a bad decision.

Also, I use mail.com for some of my emails and it keeps telling me my browser (Firefox) is out of date, but I can't find an update. I don't want mail.com as my home page, either.

thank you for taking the time to help me. Sincerely, Firefoxenthus

Asked by Firefoxenthus 6 years ago

Answered by jscher2000 6 years ago

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Firefox crashes

Was using 41 and crashes started after a month or so. Reformatted and reinstalled and still after about 2 weeks crashes on startup and cannot send crash report. Uninsta… (read more)

Was using 41 and crashes started after a month or so. Reformatted and reinstalled and still after about 2 weeks crashes on startup and cannot send crash report. Uninstalled 41 and put 39 and immediately crashing. Does start in Safe mode. Heres the crash report

         AvailablePageFile: 3684610048

AvailablePhysicalMemory: 1486692352 AvailableVirtualMemory: 2045472768 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 268566528 BreakpadReserveSize: 67108864 BuildID: 20150806001005 CrashTime: 1444163627 Email: boodstir@yahoo.com InstallTime: 1444194627 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14 StartupTime: 1444163627 SystemMemoryUsePercentage: 30 Throttleable: 1 TotalPageFile: 4120035328 TotalPhysicalMemory: 2138554368 TotalVirtualMemory: 2147352576 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 39.0.3

Asked by Boodstir 5 years ago

Answered by Boodstir 5 years ago

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In Firefox not open the submenu "Applications"

I want to set the Firefox open the magnet links with utorrent. I choose from the menu "tools-options-applications" and does not respond. Will not open the menu "applicati… (read more)

I want to set the Firefox open the magnet links with utorrent. I choose from the menu "tools-options-applications" and does not respond. Will not open the menu "applications" to do the settings. I uninstalled and installed the Firefox again but the problem remains.

Asked by nvsafe 6 years ago

Answered by nvsafe 6 years ago

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I press '+' but a new tab doesn't open. Why?

I press '+' at the top of the page next to the open tabs, but a new tab doesn't open. I have also tried 'command T' nd nothing happens. Could you tell me how to open a ne… (read more)

I press '+' at the top of the page next to the open tabs, but a new tab doesn't open. I have also tried 'command T' nd nothing happens. Could you tell me how to open a new tab? Please try to make your answer in plain English because I don't understand techno-jargon. Thanks.

Asked by markruss 6 years ago

Answered by cor-el 6 years ago

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Firefox crashing on startup - 40.0.2 on Lenovo T450s

Crash ID: bp-eee4103b-b29d-45bc-958c-a6aa12150819 Upgraded from Firefox 39.0.3 to 40.0.2, and it crashes on startup (even in safe mode). Rolling back to 39.0.3 works fine… (read more)

Crash ID: bp-eee4103b-b29d-45bc-958c-a6aa12150819

Upgraded from Firefox 39.0.3 to 40.0.2, and it crashes on startup (even in safe mode). Rolling back to 39.0.3 works fine.

The latest Intel 5500 video card drivers provided by Lenovo have been installed (10.18.14.4206)

Asked by ngarratt 6 years ago

Answered by FredMcD 6 years ago

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Installed Windows 10, now documents aren't downloading in firefox

I can see for a second a white empty square as if it is trying to download but is stopped or something. I tried turning Windows 10 security off, but it made no difference… (read more)

I can see for a second a white empty square as if it is trying to download but is stopped or something. I tried turning Windows 10 security off, but it made no difference.

Asked by NannaSue 6 years ago

Answered by Banban 6 years ago

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I set up a Facebook acct for my husband from my computer, now I can't access my acct from my computer in Firefox. How do I fix it?

I was helping my husband by setting up a Facebook account for him - not thinking - that I was on MY computer. Now when I log in to Facebook on my computer (from Firefox) … (read more)

I was helping my husband by setting up a Facebook account for him - not thinking - that I was on MY computer. Now when I log in to Facebook on my computer (from Firefox) - it brings his account up - not mine. Is there a 'fix'? He really could care less if I deleted his account altogether.

Asked by skmorton 6 years ago

Answered by FredMcD 6 years ago

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How to reset Shockwave preferences to "Always Ask"?

I accidentally hit the "Always Allow" button for a website instead of the "Always Ask" buttton so I no longer get asked, Firefox allows Shockwave to run all the time for… (read more)

I accidentally hit the "Always Allow" button for a website instead of the "Always Ask" buttton so I no longer get asked, Firefox allows Shockwave to run all the time for this website.

How can I get it back to "Always Ask"?

Asked by RecoilRob 6 years ago

Answered by cor-el 6 years ago

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Why must the update reminder fill the whole screen with a mostly empty pop up? Can't it be done in a neater way than this prehistoric 80's style prompt??

So I'm procrastinating .. maybe I'm busy? .. or perhaps I want to get reviews before clicking the 'update' button into the unknown! But with all of the 'great' GUI desig… (read more)

So I'm procrastinating .. maybe I'm busy? .. or perhaps I want to get reviews before clicking the 'update' button into the unknown! But with all of the 'great' GUI designers behind Firefox, the Update reminder looks like a slap in the face when you are busy working! Its a mostly empty block designed to just annoy, more than inform!

Why cant the update notification be smaller? .. better yet a balloon or a button that appears on the tab? .. endless possibilities.. But nooo .. the big, ugly and empty pop up is too-cool retro to change or update into something better!

What do you think guys? .. time to look into it?

Asked by OAB-1 6 years ago

Last reply by user633449 6 years ago

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How to remove Deals4u Firefox on Ubuntu

it seems that my Firefox has been infected by the Deals4u malware. It appears to be contained in only Firefox since I'm running Xubuntu it is extremely unlikely that the… (read more)

it seems that my Firefox has been infected by the Deals4u malware. It appears to be contained in only Firefox since I'm running Xubuntu it is extremely unlikely that the 'system" is infected. I have tried other browsers using the same pages and there are no signs of infection.

I'm running Firefox 39.0.3 Mozilla Firefox for Ubiuntu canonical - 1.0 on Xubuntu 14.04.

All the support suggestions are for Windows or Macs (no surprise there), but, there doesn't appear to be any talk about this being in the browser. I did check my Add-Ons and didn't see anything there (I have not tried going to about:config as I'm not sure what to look for).

Anyone have any thoughts or suggestions as to hos to remove this?

Thanks!

Asked by Simon 6 years ago

Answered by Simon 6 years ago

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Under Win 10 Pro, updated to v40.0; "Minimize, FullScreen & Exit" buttons don't work; re-download & re-install didn't fix; downgrading to v39.0.3 fixed it???

Running Windows 10 Pro. Updated Firefox to v40.0. In Upper right corner, the Minimize, Full-Screen and Exit buttons did not work and hovering over any of them failed to… (read more)

Running Windows 10 Pro. Updated Firefox to v40.0. In Upper right corner, the Minimize, Full-Screen and Exit buttons did not work and hovering over any of them failed to highlight the button. I re-downloaded the update and re-installed, but problem still existed. As a test, I tried downgrading to v39.0.3, which fixed the problem. I realize that the downgrade may pose a security risk, but it works, and v40.0 doesn't! Prior to downgrading, I tried the Customize option, de-selecting and re-selecting the top menu bar, but neither helped. What next?

Asked by Bob Hakes 6 years ago

Answered by Bob Hakes 6 years ago

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new live bookmarks will only save to Bookmarks toolbar after upgrade to 40.0.0

I upgraded to 40.0.0 today. I found a site with an RSS feed that I wanted to follow. I keep my RSS feeds in folders on my Bookmark Toolbar. I tried to load it to the appr… (read more)

I upgraded to 40.0.0 today. I found a site with an RSS feed that I wanted to follow. I keep my RSS feeds in folders on my Bookmark Toolbar. I tried to load it to the appropriate folder, but it loaded to the toolbar itself. The feed showed new entries. I tried to move it to the proper folder and it stopped listing any RSS entries. I again tried to save the new feed to the proper folder. This time it did not appear on the Bookmark toolbar, but it did not appear in the folder I had said to load it to. I went back to 39.0.3 and it works properly. I am running the LiveClick addon, if that helps. I am posting using 39.0.3. All other extensions are what were in use under 40.0.0

Asked by percysowner 6 years ago

Answered by cor-el 6 years ago

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Facebook no longer loads in Firefox even after clearing cache and cookies. What now?

Since I clicked the "Learn how to speed it up", Firefox isn't opening Facebook properly - there are no images just horrible text. I've tried clearing the cacje and cookie… (read more)

Since I clicked the "Learn how to speed it up", Firefox isn't opening Facebook properly - there are no images just horrible text. I've tried clearing the cacje and cookies but still not working. I can log in fine on Chrome and IE but I hate them both and want mire Foxy back! :P Please help!

Asked by Bara73 6 years ago

Answered by philipp 6 years ago