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Installed Firefox 1st time, & all my usual webpages are lacking in details, such as grids. The box I'm typing this in doesn't show!

After fitting a new SSD following a hard drive failure, and reloading Windows 7, I decided to switch from Chrome to Firefox. Now all my regular websites show subtle dif… (read more)

After fitting a new SSD following a hard drive failure, and reloading Windows 7, I decided to switch from Chrome to Firefox. Now all my regular websites show subtle differences, as if some of the detail has been missed out. One forum I visit no longer has the grid separating each topic, author answers etc. When I went to ask this question here, I had to search for the box to type in the question by moving the mouse around till it turned into a cursor. Some formatting is wrong compared to Chrome, and some links are difficult to find. I've tried all the suggestions I can find in Help and Support.

Asked by Colin 4 years ago

Answered by jscher2000 4 years ago

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Firefox crashes - assertation failed

I am experiencing random occasional crashes with new Firefox versions 40 (40.0.2 , 40.0.3 both so far). They just happen randomly after a while of browsing. Sometimes it'… (read more)

I am experiencing random occasional crashes with new Firefox versions 40 (40.0.2 , 40.0.3 both so far). They just happen randomly after a while of browsing. Sometimes it's triggered by just a mere mouse cursor movement (really strange..). Anyway here are some details.

This is what I see in .xsession-errors file after a crash:

case 1) firefox: ../../src/XlibInt.c:595: _XPrivSyncFunction: Assertion `dpy->synchandler == _XPrivSyncFunction' failed.

case 2) firefox: ../../src/xcb_io.c:385: _XAllocID: Assertion `ret != inval_id' failed.

The 2nd case happens much more often than the 1st one.

$ uname -a Linux bt 3.2.6 #1 SMP Fri Feb 17 10:34:20 EST 2012 x86_64 GNU/Linux

I'm using a bit old linux distro backtrack 5 R2. I know this is kinda outdated distro and you will probably not gonna rash into fixing this, but I just couldn't find any info about those failed assertions, so I'm posting it here. In case you find out how to fix it or workaround it (so the new version of Firefox do not crash for me), please let me know.. Thank you!

Asked by ivanj 4 years ago

Last reply by guigs 4 years ago

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Firefox not saving form history

Firefox not saving from history for this site. https://www.asdapriceguarantee.co.uk/#info The company has recently changed around and this form is on a different page. B… (read more)

Firefox not saving from history for this site.

https://www.asdapriceguarantee.co.uk/#info

The company has recently changed around and this form is on a different page. Before the change around the form was remembered and I only had to press the first letter or number of my name, address, emall etc and the full line was offered to me by FF and when clicked on the fields auto filled.

I have filled this form in 3 or 4 times now and no autofill is available. I also deleted the cookies for this when it did not work the first time. I use this form every week so this is very inconvenient. Other forms autofill so please do not ask me to check my settings. Passwords and user name are remembered so this is a problem for ASDA and Mozilla to sort out.

I am using Windows 7 on my main computer a Toshiba Laptop (2 years old). The problem also exists on my old computer a desktop using widows XP. I suppose it would as I am using sync with FF 38.05 on both devices.

Asked by Stevek581 4 years ago

Last reply by cor-el 4 years ago

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I installed forecastfox to the addon tool bar. the bar shows up as expected when I restart firefox, the forecastfox doesn't reload. Am I missing a SAVE button ?

Forecastfox 2.3.3 The Addon Bar (restored) 3.2.1 I had to install these because firefox dropped the addon bar when I upgraded. They are the same versions as are on my oth… (read more)

Forecastfox 2.3.3 The Addon Bar (restored) 3.2.1 I had to install these because firefox dropped the addon bar when I upgraded. They are the same versions as are on my other computer. Firefox and those addons play well together. The addon bar installed and shows up when I start firefox, I added forecast fox to the add on bar via the CUSTOMIZE button by dragging the forecastfox icon down to the tool bar. Then clicked EXIT CUSTOMIZATION. Forecastfox is in the toolbar and is operational. However, when I restart Firefox, the toolbar starts but the forecastfox does NOT. Help me please.

Asked by jasper75 4 years ago

Answered by FredMcD 4 years ago

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Firefox crashes when attempting to print

When in Firefox, if I attempt to print a page (either through typing Command-P or via the File menu), it crashes immediately (even before bringing up the popup to select … (read more)

When in Firefox, if I attempt to print a page (either through typing Command-P or via the File menu), it crashes immediately (even before bringing up the popup to select printing options). It does this for all pages (ie. page content does not seem to matter). Also, if I go to the same URL in another browser such as Chrome, the page can be printed without incident.

Here is the most recent crash ID and report: bp-365ce20b-9536-4107-9937-5b3f52150611 https://crash-stats.mozilla.com/report/index/365ce20b-9536-4107-9937-5b3f52150611

Asked by peterzejda 4 years ago

Answered by baldifabrizio 4 years ago

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The message, "We're embarassed Firefox is having trouble recovering your windows & tabs", why is it doing this. I have a new Lenovo.

I have a new Lenovo and am having trouble with Firefox. The message, We're embarrassed, Foxfire is having trouble recovering your windows and tabs" I've tried shutting d… (read more)

I have a new Lenovo and am having trouble with Firefox. The message, We're embarrassed, Foxfire is having trouble recovering your windows and tabs" I've tried shutting down tabs and even removing Firefox and re-loading but this message still returns. I'm also plagued with pop-ups and yes I've tried the pop-up blocker. Tks, Blake

Asked by blakeR 4 years ago

Last reply by cor-el 4 years ago

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Firefox crashes

It is the fifth largest user of CPU cycles and the largest memory hog by a factor of 10. It continues to gobble up memory even when I am not using it. When it has gobbled… (read more)

It is the fifth largest user of CPU cycles and the largest memory hog by a factor of 10. It continues to gobble up memory even when I am not using it. When it has gobbled up 3.2+GB of memory it crashes. Then I have to start over or switch to Chrome which solved its memory problem. Is anyone working on this or am I the only one with this problem?

Asked by dr_steve_l 4 years ago

Last reply by jscher2000 4 years ago

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Is "Speed Addon" a valid addon from Mozilla?

I just noticed this addon, and I'm pretty sure I didn't install it manually. There is no option to see additional info, I can only disable or remove it. Should I be suspi… (read more)

I just noticed this addon, and I'm pretty sure I didn't install it manually. There is no option to see additional info, I can only disable or remove it. Should I be suspicious? See screenshot for addon version info. Thanks!

Asked by nonsavant 4 years ago

Answered by the-edmeister 4 years ago

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No sound in various videos on YouTube

I have problem witch sound in YouTube. For example in this video https://www.youtube.com/watch?v=9eu2sF_kQ00 or this https://www.youtube.com/watch?v=3DcEMdNbZM4. No music… (read more)

I have problem witch sound in YouTube. For example in this video https://www.youtube.com/watch?v=9eu2sF_kQ00 or this https://www.youtube.com/watch?v=3DcEMdNbZM4. No music but video works fine. In Project Spartan this video works without any problems. Any problem with codecs in Firefox?

Everything happens on Windows 10

Asked by qantumforce 4 years ago

Answered by jscher2000 4 years ago

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printing pages longer than 1 page

When I try to print web pages that are longer than 1 page it truncates them at the end of the first page. I have "all pages" marked but it shows the document as only 1 pa… (read more)

When I try to print web pages that are longer than 1 page it truncates them at the end of the first page. I have "all pages" marked but it shows the document as only 1 page (page 1 of 1). I cannot find any means of changing this.

Asked by WLS11 4 years ago

Answered by guigs 4 years ago

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I have Mac. I have Firefox 38. I've been asked to update to 3.9, then to 4.0. I download the package and tell it to install it. It never completes.

I am continually asked if I want 40. I say yes. It's downloaded and then asks me to click to install. I click. Firefox restarts, but it never updates from 38. I've done t… (read more)

I am continually asked if I want 40. I say yes. It's downloaded and then asks me to click to install. I click. Firefox restarts, but it never updates from 38. I've done this at least 20 times over the last two months.

Asked by psomerset 4 years ago

Last reply by cor-el 4 years ago

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How to get back Firefox toolbar?

I just re-did Mozilla to what it was in the beginning and everything disappeared. I want Firefox toolbar back I want Norton toolbar back I want the bigger text back...why… (read more)

I just re-did Mozilla to what it was in the beginning and everything disappeared. I want Firefox toolbar back I want Norton toolbar back I want the bigger text back...why are the text so small (right now even on my mail) I can't read it without magnifying glass

and while you are helping me...please tell me how I get rid of a black page with the logo American Megatrend that comes up instead of my desktop when I open the computer. I don't know where it's coming from and I certainly didn't download it. Does anyone know what it is? Thank you for help

Asked by Jenny35 4 years ago

Last reply by ebspel 4 years ago

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Flash Crashing in 38.0.5

Flash (v 17.0.0.188 - up to date according to "Plugin Status) keeps on crashing on my Firefox 38.0.5 when I try to visit one of my favorite sites (https://www.atg.se). I … (read more)

Flash (v 17.0.0.188 - up to date according to "Plugin Status) keeps on crashing on my Firefox 38.0.5 when I try to visit one of my favorite sites (https://www.atg.se). I have no problems when using IE (but who wanna use THAT?). I've read what can be found about flash crashing, fiddled around with earlier solutions and I've tried with and without hardware acceleration - Still no joy. And as you can see, my "crash screen" (screendump) are missing a bit from the one in the "Send plugin crash reports to help Mozilla improve Firefox" article https://support.mozilla.org/en-US/kb/send-plugin-crash-reports-help-improve-firefox , so I turn here for hopefully a solution.

Thanks in advance
      Bobby

Asked by Bobby R. 4 years ago

Last reply by FredMcD 4 years ago

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Youtube displays error but still plays.

I recently updated to the latest version of Firefox on Windows 7 and I'm running into a slight annoyance with Youtube. At first, videos were only loading sometimes, but … (read more)

I recently updated to the latest version of Firefox on Windows 7 and I'm running into a slight annoyance with Youtube. At first, videos were only loading sometimes, but I updated my plugins and that took care of the problem. But now, whenever I load a video (it happens more frequently with embedded ones), I get the "An error occurred. Please try again later." error and then the video plays. I have cleared my cache and cookies, I've ensured that everything is updated, and I've tried using Firefox in Safe Mode. Nothing makes a difference. This is only a minor issue because, like I said, the video still plays after displaying the error...but I have to admit that it is a bit annoying. And I'd also like to make sure there isn't some bigger problem at play here. I've tried researching this, but all I can find are people who run into issues with videos not playing at all. Any suggestions?

Asked by ZombieToast 4 years ago

Last reply by jscher2000 4 years ago

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since updates i am unable to access sertain websites

When attempting to access a TDAmeritrade website page (Research.ameritrade) after logging into my account, I am unable to proceed to other pages on the TDAmeritrade websi… (read more)

When attempting to access a TDAmeritrade website page (Research.ameritrade) after logging into my account, I am unable to proceed to other pages on the TDAmeritrade website, getting the following:

research.ameritrade.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

This is a trusted site, having used it for many years. Until recent Firefox updates, I have always been able to proceed on this website. I NEED THIS FIXED ASAP!

Please help.

Asked by Don2bugs 4 years ago

Last reply by Don2bugs 4 years ago

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Same certificate not verified on one site but is on another

I have a wildcard SSL certificate used to secure a live and test site. With identical code the test site shows fine in Firefox (Windows Version 38.0.5) but the live site… (read more)

I have a wildcard SSL certificate used to secure a live and test site. With identical code the test site shows fine in Firefox (Windows Version 38.0.5) but the live site will not show and replaces the page with: "Secure Connection Failed

An error occurred during a connection to app.cognisess.com. Invalid OCSP signing certificate in OCSP response. (Error code: sec_error_ocsp_invalid_signing_cert)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

The security details show the certificate as "Verified by: Not specified" in the live site, while test site shows verified by GlobalSign nv-sa

Presumably if it's the same certificate, we shouldn't get an error in one place but not an other. Working fine with no errors on latest Chrome/IE, etc. I've verified there is no mixed-content on the page both manually and via whynopadlock.com.

Live site is https://app.cognisess.com and test site just replace app with testing.

Any ideas? I'd appreciate any help fixing this issue at our end if it's not a bug in the browser.

Asked by MrTree 4 years ago

Answered by cor-el 4 years ago