Showing questions tagged: Show all questions
  • Archived

Error code: sec_error_unknown_issuer

Hi I am having the typical "This Connection is Untrusted" message visiting a website. When clicking in technical details, instead of having the button "Add exception", i … (read more)

Hi

I am having the typical "This Connection is Untrusted" message visiting a website.

When clicking in technical details, instead of having the button "Add exception", i have this message


XXXXX uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown.

(Error code: sec_error_unknown_issuer)


How can i do to trust this certificate? I have tried to add an exception, as explained in different threads, but still not working

Thanks

Asked by javidr 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

No close/maximize/minimize buttons after exiting fullscreen mode

Hello, I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize button… (read more)

Hello,

I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize buttons are located in the top left corner, as usual. However, if I enter fullscreen mode on a video, and then exit, the buttons are not there. They are not simply invisible - clicking in their usual location has no effect.

Thanks, ReOsIr

Asked by ReOsIr10 5 years ago

Last reply by FredMcD 4 years ago

  • Archived

I installed Firefox and was able to import all my bookmarks from Chrome but not my saved passwords from Chrome. None of them transfered over. Why?

I intended to delete Chrome once all my data was saved in Firefox but now I cannot because none of my saved log on usernames and passwords I have saved in Chrome imported… (read more)

I intended to delete Chrome once all my data was saved in Firefox but now I cannot because none of my saved log on usernames and passwords I have saved in Chrome imported to Firefox. Is there any way to fix this? I have followed all the directions. When going to Tools/Options/Security/Saved Passwords - they are not there.

Asked by Breezeluvr 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

What is the Mozilla Firefox support of FAVICONS policy?

Can someone please clarify what the offical mozilla firefox support of FAVICONS policy is? For several versions it has not been possible to create a shortcut with the web… (read more)

Can someone please clarify what the offical mozilla firefox support of FAVICONS policy is?

For several versions it has not been possible to create a shortcut with the website's favicon in the shortcut (e.g. drag and drop the 'globe' from address bar to desktop). They are either the default firefox icon or blank (a 'white page') - not very useful if there are lots on indistinguishable shortcuts the desktop.

Favicons have also disappeared from the Windows 'jump list' (i.e right click on firefox icon in the taskbar to show 'frequently visited' and 'pinned' websites) even when they previously existed. This feature used to work reliably (before version 35.0, I think).

I am aware of security issues with favicons in the address bar - but this is not a related. The same problem exists in safe mode. The cache has been cleared. A fresh install has been tried. Problem exists on Windows XP and Windows 8.1 (and, presumably, Windows 7).

Favicons DO still appear in the tabs - it's just shortcuts and jump lists that are the problem.

Asked by Favicon 5 years ago

Last reply by marklondon 4 years ago

  • Archived

How to get back Firefox toolbar?

I just re-did Mozilla to what it was in the beginning and everything disappeared. I want Firefox toolbar back I want Norton toolbar back I want the bigger text back...why… (read more)

I just re-did Mozilla to what it was in the beginning and everything disappeared. I want Firefox toolbar back I want Norton toolbar back I want the bigger text back...why are the text so small (right now even on my mail) I can't read it without magnifying glass

and while you are helping me...please tell me how I get rid of a black page with the logo American Megatrend that comes up instead of my desktop when I open the computer. I don't know where it's coming from and I certainly didn't download it. Does anyone know what it is? Thank you for help

Asked by Jenny35 4 years ago

Last reply by ebspel 4 years ago

  • Archived

how can I uninstall safesearch.ch

Evidently, I downloaded something that also attached this "safesearch.ch" to my computer. I've tried my service provider and they suggested contacting Mozilla after they … (read more)

Evidently, I downloaded something that also attached this "safesearch.ch" to my computer. I've tried my service provider and they suggested contacting Mozilla after they tried taken off this irritating search pop-up. It always opens up after I click on my Mozilla icon. It always appears first, not yours? I can't seem to be able to uninstall this, can you provide some help...please!

Asked by iquestionthis1 4 years ago

Last reply by Scribe 4 years ago

  • Archived

Website image has suddenly changed, says to enable CSS. Need to know how.

All of a sudden format and images on 1 site I access regularly have changed. The site says to enable cascading style sheets. Why would this have all of a sudden changed… (read more)

All of a sudden format and images on 1 site I access regularly have changed. The site says to enable cascading style sheets. Why would this have all of a sudden changed? How do I enable cascading style sheets? The site appears correctly on IE, but not Firefox.

Asked by kpda 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I've FF 38.0.5 installed on Win 8.1 x64 BUT javascript:void(0); links/buttons don't work/respond

I tried to Refresh Firefox (NoScript & Add-Block Plus were removed as well) Java(TM) Platform SE 8 U45 & Java Deployment Toolkit 8.0.450.15 in add-ons is set to: … (read more)

I tried to Refresh Firefox (NoScript & Add-Block Plus were removed as well)

Java(TM) Platform SE 8 U45 & Java Deployment Toolkit 8.0.450.15 in add-ons is set to: Ask to Active

"javascript.enabled" Value in about:config is set to TRUE and I toggled it to false and then true again, and no changes..

everything is fine on IE But not @ FF or Chrome as well !!

In Java control panel (desktop application): Java content in the browser is Enabled

Windows Defender is on.

Asked by QahmedX 4 years ago

Last reply by nightsmusic 4 years ago

  • Archived

I keep getting an update now message for my adobe acrobat plugin,but when I click to update it brings me to the same version.And Adobe patch doesn't fix it

I checked my plugins and the Adobe Acrobat plugin shows out of date.However when I click on it and get to Adobe it keeps offering me the same version that I already have.… (read more)

I checked my plugins and the Adobe Acrobat plugin shows out of date.However when I click on it and get to Adobe it keeps offering me the same version that I already have. I tried installing the Adobe update patch but when I go back to my plugins it still says it is out of date.I have version 10.1.4? Not sure if I got that all right but I have the 10.4 version.Can anyone help me with this issue?

Asked by blue eyes 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

How do I set up the page with my favorite sites all in the boxes?

I just got a new computer and installed firefox again. On my old desktop, the 2nd tab opened a page with sites in boxes and my customized background. Now, the 2nd tab is … (read more)

I just got a new computer and installed firefox again. On my old desktop, the 2nd tab opened a page with sites in boxes and my customized background. Now, the 2nd tab is just recent visited websites. How do I change it back to my customized page? Also, can I make the customized link age my homepage?

Asked by JesyJoy 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox Hello doesnot work.

Firefox Hello has NEVER worked; I'm using the latest Firefox browser. When I click the icon and then press "start a conversation", a message appears; "Something went… (read more)

Firefox Hello has NEVER worked; I'm using the latest Firefox browser. When I click the icon and then press "start a conversation", a message appears; "Something went wrong". I can't get beyond this. Very frustrating. Can anyone help? Thank you.

Asked by dusabrive 4 years ago

Last reply by Standard8 4 years ago

  • Archived

Firefox pages redirected - how to fix?

Hi - I'm using Firefox 38.0.5 on a Win 7 desktop. All software is up to date. Just today, I got hit with some redirector malware. My home page was changed, but it was … (read more)

Hi - I'm using Firefox 38.0.5 on a Win 7 desktop. All software is up to date. Just today, I got hit with some redirector malware. My home page was changed, but it was possible/easy to change it back.

However, when I open a new blank page/tab, it is redirected to: resource://jid1-lpoibaxffmusix-at-jetpack/musixlib/data/index.html.

I use Avira and Malwarebytes against malware - but neither seem able to remove the redirector. Can you help me get rid of it? Thanks!

Please email your answer to: *** - and thanks again.

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Asked by jhecht410 4 years ago

Last reply by John99 4 years ago

  • Archived

I seem to have lost the trail of history - what can I do to reinstall it?

One fine day I was being clever and deleted the history from the right hand bars sign: now it never shows any history and I can not recall how to undo my deed. Thanks. … (read more)

One fine day I was being clever and deleted the history from the right hand bars sign: now it never shows any history and I can not recall how to undo my deed. Thanks.

Asked by Roamster 4 years ago

Last reply by cor-el 4 years ago

  • Archived

want to save url's of currently open pages in a window--cf firefox start using current pages

In tools/options/general, you can use the currently open pages as your start page. I want to SAVE this sort of list (in a Word file) so that I can re-open them in a new … (read more)

In tools/options/general, you can use the currently open pages as your start page. I want to SAVE this sort of list (in a Word file) so that I can re-open them in a new window at a latter date.

Why? I tend to start a project in a window, finding a number of web pages which I want to come back to. So I end up with many open windows. Eventually Firefox crashes. I've tried searching history, bur it's hard to spot the relevant pages.

Asked by David_Roberts 4 years ago

Last reply by cor-el 4 years ago

  • Archived

The red, yellow, and green buttons are touching the upper edge of the frame.

For some reason the red, yellow, and green buttons at the top of the browser window are now touching the upper edge of the frame, at least when there aren't any tabs open… (read more)

For some reason the red, yellow, and green buttons at the top of the browser window are now touching the upper edge of the frame, at least when there aren't any tabs open. It's a bit awkward. How can I fix this?

Asked by Joe_England 5 years ago

Last reply by VerizonSucks 4 years ago

  • Archived

why use xmarks when already can sync bookmarks?-- for possible QuickFox notes app, &does QF provide offline access?

Hi, i am seeking a lightweight note-taking app that will sync across my windows XP and my Mac OS X (yosemite), and also even my Android phone if possible, and that will p… (read more)

Hi, i am seeking a lightweight note-taking app that will sync across my windows XP and my Mac OS X (yosemite), and also even my Android phone if possible, and that will provide offline access. In my search, i found a great Chrome browser-based one, but i don't have Chrome nor do i prefer it-- Firefox is the only one i like to use in any system. (I use FF on win, mac, and my phone.) Okay, so in my search for a firefox-based one, i found QuickFox, and in the info for it says, “if you already have either a bookmarks synchronization add-on (e.g.: XMarks) or a file synchronization software (e.g.: Dropbox, SugarSync, Syncplicity), your notes will be synchronized automatically, no more setups! *** It is highly recommended to use Xmarks to synchronize QuickFox Notes ***”

This has me confused-- can anyone please explain? You see, i already have Dropbox installed on all 3 of my systems. (I use OpenOffice now and sync via dropbox between mac and win, but its way too cumbersome/heavyweight/sluggish... i love the lightweight &instantly-syncing Notes app on my Mac but it is not available on my Win XP...) I don't understand if the QuickFox app would use m Dropbox to sync in the same way (?), or what, but it seems that they are recommending this “Xmarks”s the best option-- and what i don't understand is: why use Xmarks,when you can simply use the builtin Firefox sync to sync your bookmarks? (which is what is already do.) What advantage(s) does Xmarks have over just plain old firefox sync for these bookmarks?

(and while i'm here asking things-- would QuickFox be the best Note-app for my needs? (eg. Very simple, quick, win+mac(+hopefully android too)-syncable, and, very importantly-- with offline access? (ie., for when my internet is down,which happens LOTS, it would still let me take notes on my computers, and would then sync when the internet was back up again)

Thanks so much for your help!

(btw, the quote above: "Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help." is great, and i think every forum should have it! It always amazes me how many help-seekers can be so rude and demanding, when usually the help-givers are so kind and generous with their time!)

Asked by coatli 4 years ago

Last reply by John99 4 years ago

  • Archived

I'm watching amazon prime, a small popup appears, "Adobe Flash Player Settings" How do I get rid of this?

the little box, asking something random.cloudfront.net is requesting permission to store information on your computer requested up to 10 kb [allow] [[deny] neither se… (read more)

the little box, asking

something random.cloudfront.net is requesting permission to store information on your computer

requested up to 10 kb

[allow] [[deny]

neither selection works, I don't have any adobe flash plugins or blocked, that I know of. I've installed the most current flash player. mac os x 10.10

Asked by Honeychile 4 years ago

Last reply by cor-el 4 years ago