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  • Archived

Firefox Plugin Content (Shockwave Flash) Quit UNexpectedly - crashes getting worse and worse

Process: plugin-container [25578] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Ident… (read more)

Process: plugin-container [25578] Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier: org.mozilla.plugincontainer Version: 1.0 Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: plugin-container [25578] User ID: 501

Date/Time: 2015-05-13 22:00:40.892 -0600 OS Version: Mac OS X 10.10.2 (14C1514) Report Version: 11 Anonymous UUID: 720ACAD6-6411-1ECD-F85A-59E32FF88896

Sleep/Wake UUID: DCCAD628-F798-4136-A099-86149F8E3D4F

Time Awake Since Boot: 400000 seconds Time Since Wake: 900 seconds

Crashed Thread: 3 Chrome_ChildThread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0: -->

   __TEXT                 0000000100000000-0000000100001000 [    4K] r-x/rwx SM=COW  /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container

Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff8b0257ba sem_wait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c2463b9 0x10be74000 + 4006841 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf75c8d 0x10be74000 + 1055885 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf78544 0x10be74000 + 1066308 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c012b70 0x10be74000 + 1698672 5  ??? 0x000000011527e5b6 0 + 4649903542 6  ??? 0x0000000115289bb4 0 + 4649950132 7  ??? 0x0000000114e45ea5 0 + 4645478053 8 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 9 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 10 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 11 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 12 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 13  ??? 0x00000001128c8f7e 0 + 4606168958 14  ??? 0x0000000114e46e5c 0 + 4645482076 15  ??? 0x0000000114e47373 0 + 4645483379 16 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 17 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 18 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 19 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf02c13 0x10be74000 + 584723 20 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c0023e0 0x10be74000 + 1631200 21  ??? 0x00000001128c8f7e 0 + 4606168958 22  ??? 0x0000000114e4929c 0 + 4645491356 23  ??? 0x0000000114e49c86 0 + 4645493894 24 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4ba754 0x10be74000 + 6580052 25 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c4bb1c6 0x10be74000 + 6582726 26 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf03f61 0x10be74000 + 589665 27 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf04829 0x10be74000 + 591913 28 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6da91 0x10be74000 + 1022609 29 com.macromedia.FlashPlayer-10.6.plugin 0x000000010bf6d96c 0x10be74000 + 1022316 30 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c069bd5 0x10be74000 + 2055125 31 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1a9905 0x10be74000 + 3365125 32 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c1aa87d 0x10be74000 + 3369085 33 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c297571 0x10be74000 + 4339057 34 com.apple.CoreFoundation 0x00007fff8a83c681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 35 com.apple.CoreFoundation 0x00007fff8a82e80d __CFRunLoopDoSources0 + 269 36 com.apple.CoreFoundation 0x00007fff8a82de3f __CFRunLoopRun + 927 37 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 38 com.apple.HIToolbox 0x00007fff8eba1aef RunCurrentEventLoopInMode + 235 39 com.apple.HIToolbox 0x00007fff8eba186a ReceiveNextEventCommon + 431 40 com.apple.HIToolbox 0x00007fff8eba16ab _BlockUntilNextEventMatchingListInModeWithFilter + 71 41 com.apple.AppKit 0x00007fff8f084f81 _DPSNextEvent + 964 42 com.apple.AppKit 0x00007fff8f084730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 43 com.apple.AppKit 0x00007fff8f078593 -[NSApplication run] + 594 44 XUL 0x00000001005f3baf 0x10030b000 + 3050415 45 XUL 0x00000001005f3696 0x10030b000 + 3049110 46 XUL 0x00000001005e824c 0x10030b000 + 3002956 47 XUL 0x00000001021fddc7 XRE_InitChildProcess + 1479 48 org.mozilla.plugincontainer 0x0000000100000ccb 0x100000000 + 3275 49 org.mozilla.plugincontainer 0x00000001000009c4 start + 52

Thread 1: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 XUL 0x00000001022133d1 0x10030b000 + 32539601 3 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 4 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 5 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8b025232 kevent64 + 10 1 libdispatch.dylib 0x00007fff9685da6a _dispatch_mgr_thread + 52

Thread 3 Crashed:: Chrome_ChildThread 0 libmozalloc.dylib 0x0000000100029b1f mozalloc_abort(char const*) + 31 1 XUL 0x000000010034b386 0x10030b000 + 263046 2 XUL 0x000000010034b151 NS_DebugBreak + 1281 3 XUL 0x000000010060195f 0x10030b000 + 3107167 4 XUL 0x00000001006027ed 0x10030b000 + 3110893 5 XUL 0x00000001005d8e4c 0x10030b000 + 2940492 6 XUL 0x00000001005dd895 0x10030b000 + 2959509 7 XUL 0x00000001005e824c 0x10030b000 + 3002956 8 XUL 0x00000001005ef74d 0x10030b000 + 3032909 9 XUL 0x00000001005dda47 0x10030b000 + 2959943 10 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 11 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 12 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 4: 0 libsystem_kernel.dylib 0x00007fff8b01f4de mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8b01e64f mach_msg + 55 2 com.apple.CoreFoundation 0x00007fff8a82eb34 __CFRunLoopServiceMachPort + 212 3 com.apple.CoreFoundation 0x00007fff8a82dffb __CFRunLoopRun + 1371 4 com.apple.CoreFoundation 0x00007fff8a82d858 CFRunLoopRunSpecific + 296 5 com.apple.AppKit 0x00007fff8f1e833b _NSEventThread + 137 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 5:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Thread 6:: BackgroundThread 0 libsystem_kernel.dylib 0x00007fff8b024136 __psynch_cvwait + 10 1 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239f2b 0x10be74000 + 3956523 2 com.macromedia.FlashPlayer-10.6.plugin 0x000000010be8390e 0x10be74000 + 63758 3 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d3d 0x10be74000 + 3956029 4 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239d82 0x10be74000 + 3956098 5 com.macromedia.FlashPlayer-10.6.plugin 0x000000010c239ac7 0x10be74000 + 3955399 6 libsystem_pthread.dylib 0x00007fff9628b268 _pthread_body + 131 7 libsystem_pthread.dylib 0x00007fff9628b1e5 _pthread_start + 176 8 libsystem_pthread.dylib 0x00007fff9628941d thread_start + 13

Asked by davemendoza 5 years ago

Last reply by user293 5 years ago

  • Archived

What is the Mozilla Firefox support of FAVICONS policy?

Can someone please clarify what the offical mozilla firefox support of FAVICONS policy is? For several versions it has not been possible to create a shortcut with the web… (read more)

Can someone please clarify what the offical mozilla firefox support of FAVICONS policy is?

For several versions it has not been possible to create a shortcut with the website's favicon in the shortcut (e.g. drag and drop the 'globe' from address bar to desktop). They are either the default firefox icon or blank (a 'white page') - not very useful if there are lots on indistinguishable shortcuts the desktop.

Favicons have also disappeared from the Windows 'jump list' (i.e right click on firefox icon in the taskbar to show 'frequently visited' and 'pinned' websites) even when they previously existed. This feature used to work reliably (before version 35.0, I think).

I am aware of security issues with favicons in the address bar - but this is not a related. The same problem exists in safe mode. The cache has been cleared. A fresh install has been tried. Problem exists on Windows XP and Windows 8.1 (and, presumably, Windows 7).

Favicons DO still appear in the tabs - it's just shortcuts and jump lists that are the problem.

Asked by Favicon 5 years ago

Last reply by marklondon 4 years ago

  • Archived

why did firefox stop converting .aspx to pdf for view and sending via email?

I use a program written in .aspx. i have always clicked a form and firefox would display and I could send as pdf. that no longer works. this is not an issue with other … (read more)

I use a program written in .aspx. i have always clicked a form and firefox would display and I could send as pdf. that no longer works. this is not an issue with other browsers. this is a new bug. did i need to click some sort of setting?

Asked by darylmi 5 years ago

Last reply by NathanielA 4 years ago

  • Archived

No close/maximize/minimize buttons after exiting fullscreen mode

Hello, I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize button… (read more)

Hello,

I am running the newest update for firefox (Version 38.0.1) on Mac OS Version 10.6.8. When I open a new window in firefox, the close, maximize, and minimize buttons are located in the top left corner, as usual. However, if I enter fullscreen mode on a video, and then exit, the buttons are not there. They are not simply invisible - clicking in their usual location has no effect.

Thanks, ReOsIr

Asked by ReOsIr10 5 years ago

Last reply by FredMcD 4 years ago

  • Archived

As a developer I want to be able to use self signed certificates easily when I test my in-development test sites with mozilla. How can I?

Mozilla peeps, As a developer I really want to be able to take responsibility for whether or not Firefox will access my sites. I really do need to be able to simply add a… (read more)

Mozilla peeps, As a developer I really want to be able to take responsibility for whether or not Firefox will access my sites. I really do need to be able to simply add a site to a trusted list have have Firefox let the certificate through. Without this option I'll be telling my clients that their sites won't be tested on Firefox and that they should encourage their users to use IE, Chrome or Safari.

Asked by RussellG59 5 years ago

Last reply by philipp 5 years ago

  • Archived

Exactly how to allow gif files to be viewed

As soon as I click on a link and in the tabs I see "gif", I know that I will NOT be able to view the page. It has been this way since I can remember. This is on a Window… (read more)

As soon as I click on a link and in the tabs I see "gif", I know that I will NOT be able to view the page. It has been this way since I can remember. This is on a Windows 7 desktop. I have a Windows 8 desktop and it opens just fine.

Asked by steve furlan 5 years ago

Last reply by cor-el 5 years ago

  • Archived

The red, yellow, and green buttons are touching the upper edge of the frame.

For some reason the red, yellow, and green buttons at the top of the browser window are now touching the upper edge of the frame, at least when there aren't any tabs open… (read more)

For some reason the red, yellow, and green buttons at the top of the browser window are now touching the upper edge of the frame, at least when there aren't any tabs open. It's a bit awkward. How can I fix this?

Asked by Joe_England 5 years ago

Last reply by VerizonSucks 4 years ago

  • Archived

Since updateing foxfire/mozilla with newest version, it runs like a turtle. what did you guys do??

updated itself to the newest version 38. runs so slow. even when i type the sentence does show up for a few seconds. i ran all virus scans, spyware and adware programs an… (read more)

updated itself to the newest version 38. runs so slow. even when i type the sentence does show up for a few seconds. i ran all virus scans, spyware and adware programs and showed nothing. this sucks

Asked by bubba300 5 years ago

Last reply by philipp 5 years ago

  • Archived

I want to speak to a human being!

I want to scream! I can't login because my password isn't recognized. I can't get you to send me an email with a reset. I've gone around and around in a maze of dead en… (read more)

I want to scream! I can't login because my password isn't recognized. I can't get you to send me an email with a reset. I've gone around and around in a maze of dead ends trying to find a way to speak with a human. What is it about "Contact us" that is so goddamned difficult? I just converted all of my tabs and favorites over from Chrome and I'm regretting it already.



Edited by a moderator due to language. See the Rules & Guidelines .

Asked by billrainier 5 years ago

Last reply by tjohnson 5 years ago

  • Archived

e mail via aol add attachments get error message (works fine w safari browser) "There was a problem sending the message. Please try again later.

e mail via aol ...works fine ...add attachments... get error message "There was a problem sending the message. Please try again later". ( e mail with attachments work fin… (read more)

e mail via aol ...works fine ...add attachments... get error message "There was a problem sending the message. Please try again later". ( e mail with attachments work fine w safari browser)

Asked by fjcc 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I uninstall Firefox and then reinstall it without any add ons or customization?

I have some buggy add ons (Leech block that I've accidentally locked shut, maybe something malware-y from Utorrent) and I'd like to completely wipe my Firefox clean - I d… (read more)

I have some buggy add ons (Leech block that I've accidentally locked shut, maybe something malware-y from Utorrent) and I'd like to completely wipe my Firefox clean - I don't care about bookmarks or anything else that's saved. I tried uninstalling and reinstalling, and all my add ons etc are still there. How do I wipe everything?

Asked by diketian 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Website doesn't load completely

I am trying to view my bank's website. It is an https site. For some reason, only the banner on the top of the page shows. Nothing below this banner is available. No … (read more)

I am trying to view my bank's website. It is an https site. For some reason, only the banner on the top of the page shows. Nothing below this banner is available. No error message is generated.

I have restarted Firefox in Safe Mode with all add ons disabled, but it still doesn't work. I have done a malware check, using the advise that I found in a similar thread (https://support.mozilla.org/en-US/questions/746768) but none of those solutions helped. I have also deleted case and cookies, but still no result.

Finally, I am using windows 7 and this FF version is 38.0.1. What is left???

By the way, I don't have this problem with Windows Internet Explorer or Comodo Dragon!

Asked by justme2021 5 years ago

Last reply by cor-el 5 years ago

  • Archived

What do actively distrusted certificates look like in the certificate manager?

In the "Servers" tab, I see a bunch of certificates, including my certificate exceptions, as well as certificates from CNNIC and DigiNotar. From what I've found on the we… (read more)

In the "Servers" tab, I see a bunch of certificates, including my certificate exceptions, as well as certificates from CNNIC and DigiNotar. From what I've found on the web, these CNNIC and DigiNotar certificates have been actively distrusted by Mozilla. Do such actively distrusted certificates appear in the certificate manager? If so, what do they look like in the UI? If my browser is actively distrusting these certificates, the UI isn't making this immediately obvious.

Thanks!

Asked by liujed 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox constantly crashing freezing hanging after recent update.

I am using two different computers and I have the same problem on both. After using Firefox for about 20 minutes my website will suddenly freeze up and become white with … (read more)

I am using two different computers and I have the same problem on both. After using Firefox for about 20 minutes my website will suddenly freeze up and become white with a loading circle then I will get notication that firefox stopped responding and had to close. This will happen on any website I visit so I believe it is a problem with the most recent version of firefox causing the websites to crash. I have looked on your forums for help and none of the suggestions there (update firefox, update plugins java, flash, shockwave ect), update video drivers ect seemed to help.

Please tell me what information you need and what steps I need to do to resolve this. It is very flustering when I have to close everything out and start over because Firefox keeps crashing all the time.

Browser Mozilla/5.0 (Windows NT 6.1; rv:38.0) Gecko/20100101 Firefox/38.0

OS: Windows 7 Browser

Asked by yunasan2005 5 years ago

Last reply by tjohnson 5 years ago

  • Archived

I do NOT want to synchronize Google Chrome.

Hello, I use Google Chrome for my job only, and I cannot and do NOT want it synchronize. Is it possible or do I have to get rid off Firefox all together? Thanks for your … (read more)

Hello, I use Google Chrome for my job only, and I cannot and do NOT want it synchronize. Is it possible or do I have to get rid off Firefox all together? Thanks for your help! Marie

Asked by ashlynfr 5 years ago

Last reply by user293 5 years ago