Showing questions tagged: Show all questions
  • Archived

Firefox invalid security certificate page missing "add exemption"

Suddenly two valid websites that I frequent are now considered by Firefox to have invalid security certificates, Airbnb.com and sanjoseca.gov (the City of San Jose's offi… (read more)

Suddenly two valid websites that I frequent are now considered by Firefox to have invalid security certificates, Airbnb.com and sanjoseca.gov (the City of San Jose's official website). The return page from Firefox states the certificates are invalid but NO "ADD EXEMPTION" is listed on the page as an option.

I have waited more than 10 minutes to upload the image and it still hasn't loaded. It has the Technical Details, and the "Get me out of here link" but no "add exemption" link.

I use Airbnb.com frequently and I need a stable interface with them. I contacted both companies and they both told me that they were not aware that their certificate wasn't being recognized by Firefox and that I should download and use Google Chrome instead.

This isn't the first time I've had issues with Firefox. Frequently when applying for a job online, the application forms are not properly exhibited in Firefox but are in Internet Explorer. This makes applying for work very difficult!

It's been 15 minutes and still the image hasn't loaded. I can't wait any longer. Please tell me how to fix this glitch. Thank you.

Asked by sandid2260 6 years ago

Last reply by cor-el 6 years ago

  • Archived

<configuration> <system.web> <customErrors mode="Off"/>

Server Error in '/' Application. I have been getting Game loading problems with Windows. I can sing in an i also can sign in on Xbox Live but the game show up then it dis… (read more)

Server Error in '/' Application. I have been getting Game loading problems with Windows. I can sing in an i also can sign in on Xbox Live but the game show up then it dissappears again. This is the error I am getting.. Runtime Error

 Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. 

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

Asked by Susan 6 years ago

Last reply by cor-el 6 years ago

  • Archived

I'm told my version of Firefox is outdated but About Firefox says I'm up to date

When I go to the Mozilla Support website I'm told that Firefox 37.0.2 is out dated but when I go to About Firefox, I'm told that I'm running version 37.0.2 and that I'm u… (read more)

When I go to the Mozilla Support website I'm told that Firefox 37.0.2 is out dated but when I go to About Firefox, I'm told that I'm running version 37.0.2 and that I'm up-to-date. Perplexing.

Asked by romad 6 years ago

Last reply by user633449 6 years ago

  • Archived

I can't print anymore, the "help" button doesn't work, and Firefox always sets to "Never Remember History" even if I change it

SO many issues with Firefox now! For one, it crashes quite a bit. I submit the crash report, and go from there. Keeps happening. But the main thing is this: I go to "… (read more)

SO many issues with Firefox now! For one, it crashes quite a bit. I submit the crash report, and go from there. Keeps happening. But the main thing is this:

I go to "Options" and under "Privacy" it has "Never remember history" - I change it to "use custom settings for history", hit "ok" and then when I go back to it, it's back on "never remember history" already. What gives?

The issues I'm having right now is that I used to click on Print in my email (Yahoo) and pop-up blocker would stop it, but a dialog would pop up saying "try again", and I would hit that, and a separate window would open where I could print the email. Now, when I click on print, NOTHING happens. No box, no changes whatsoever. No pop-ups blocked, nothing at all. I mean, the button for "print" doesn't even react like I clicked on it. Nothing happens.

The other issue is that when there's a text box, if I start to type my email address, it suggests my email address. It never used to do this! I don't want this, either. How can I stop the suggesting of my email address. I don't want it to remember what I typed!

Another issue with Firefox is that when I click on the "menu" button in the top right, there's a question mark that says "open help menu" at the bottom. When I click on that, the help menu is EMPTY. I included a picture so you can see.

I've "reloaded Firefox", as well as downloaded another copy and actually reinstalled it. All these errors keep happening. How can I get them to stop or function correctly? What's causing them to work all wonky?

Asked by undies78 6 years ago

Last reply by cor-el 5 years ago

  • Archived

if firefos is smart enough to import b/marks from other browsers why wont it import them from the backup file, last 2 days lost EVERYTHING???????????

I have loved Firefox for years cos I didnt get that Microsoft CRAPP, and yet in the last 2 days it somehow updated on 3 machines and wiped all Bookmarks and Passwords ent… (read more)

I have loved Firefox for years cos I didnt get that Microsoft CRAPP, and yet in the last 2 days it somehow updated on 3 machines and wiped all Bookmarks and Passwords entirely and they wont load fron the so called backup file, which says its empty??? Devistated and dont know where to start.

Asked by kooky 5 years ago

Last reply by cor-el 5 years ago

  • Archived

maff files will not open (using the addon Mozilla Archive Format 3.1.0)

Firefox 37 -- neither old nor newly saved .maff files will open (using the addon Mozilla Archive Format 3.1.0 I can save new files. For files I have just saved, get an er… (read more)

Firefox 37 -- neither old nor newly saved .maff files will open (using the addon Mozilla Archive Format 3.1.0

I can save new files.

For files I have just saved, get an error box asking me to pick the app to use to open. But Firefox is greyed out.

For older files, when I click there is a visual animated "pop" (how the hell can I describe an animated thing ???) but the file does not open.

Asked by VerizonSucks 6 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox crashes

Repeated crashes, every time opened onpoint.wbur.org . Have exotic installation in Ubuntu 10.4.1, won't do regular install so unpacked new download in Download folder, m… (read more)

Repeated crashes, every time opened onpoint.wbur.org . Have exotic installation in Ubuntu 10.4.1, won't do regular install so unpacked new download in Download folder, made a link, and it finds the giant 550Mb profile in main Mozilla. OS somehow knows where it is, so updates or latest security fixes do work automatically. Crashed then with trying to play a VICE award video, got more common, now crashing often. Safe mode didn't seem to help. Either can unpack new 37.0.2 download in a different folder, see how that works, or do that "Refresh Firefox" button which creates a new Profile (I guess) and saves your data.. but then I will never know if I can delete the old one. Have very little space on this installation 7.5GB, 800MB max, and can't use too much more space.

Ubuntu Installation also it at very end of HD, and lappy suffered very hard drop without case recently. Also in hunted a movie torrent, got whacked with some virus (Linux DOES have viruses) that reset flash card drive name, almost trashed 100gb Data partition (unreadable till a couple of reboots), and messed up the BitTransmission torrent client, so may still have it, though ClamAV doesn't find anything. Is there online scanner for Ubuntu???

Last crash report: https://crash-stats.mozilla.com/report/index/f4a45bf4-c456-4e85-98d5-8ce192150424

Asked by mkham6 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

page displaying plain text

help!I have several issues [may be connected] 1. Some pages like this one contain just lines of link text on the left side of the page on a plain background - no icons o… (read more)

help!I have several issues [may be connected] 1. Some pages like this one contain just lines of link text on the left side of the page on a plain background - no icons or buttons showing. 2. Some sites i get away with as it allows me to add a certificate exception, however for some im stuffed all i get is this. [including yours]

This Connection is Untrusted

You have asked Firefox to connect securely to www.authenticate-cardholder.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

I even get it when i ask for a firefox health report [this after just being refreshed]

This Connection is Untrusted

You have asked Firefox to connect securely to fhr.cdn.mozilla.net, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

also health checker doesn't work it wont allow me to do it!

HELP! before after several years of use, i stuff firefox completely which i dont want to

i have others but that will do for now,

Asked by ColinL 6 years ago

Last reply by cor-el 6 years ago

  • Archived

I have went through the Q&A, followed the tips and still getting crashes. I am sending you some of the most recent reports. Thank you in advance

I am sending you a copy of the crash reports: bp-9551daa0-0b5e-4fcf-93c2-af64f2150501 1/5/2015 17:07 b6d3b995-520a-4769-9b66-110fbd7cff99 30/4/2015 21:31 9c554186-36f3… (read more)

I am sending you a copy of the crash reports:

bp-9551daa0-0b5e-4fcf-93c2-af64f2150501	1/5/2015 17:07 
b6d3b995-520a-4769-9b66-110fbd7cff99	30/4/2015 21:31 
9c554186-36f3-4953-b8fa-e3070a5e3bdf	28/4/2015 21:21 
bp-b89a5be0-b415-4f2b-98a7-3fe5f2150424	24/4/2015 21:55 
16084334-fc8a-4ccf-90fe-98a0d8642d43	22/4/2015 21:18 
bp-3643a9a8-0305-4924-b1a0-9feda2150421	21/4/2015 17:48 
bp-95ee9741-1d71-473e-ab32-68cbe2150409	10/4/2015 0:38 
bp-20959f1d-d932-494a-82ee-081842150331	31/3/2015 20:54 
5aacecdb-fa39-433c-b86f-fbc1e5a6cc56	31/3/2015 20:54 
bp-0dfaed49-0272-48e9-8f85-e9e8f2150330	30/3/2015 23:55 
bp-1abaeaaa-1af9-46e7-b546-7f0132150330	30/3/2015 20:54 
2f7974d1-2aa5-4435-9988-ab9ef0716d17	26/3/2015 17:22 
bp-41f250a8-d453-48bb-8cac-82ef52150320	20/3/2015 9:04 
bp-05ff3b88-98a6-4432-a489-582652150320	20/3/2015 9:04 
bp-ffbc68e8-8f3f-45f0-ac5f-a21542150317	17/3/2015 19:59 
bp-2e683475-f578-4c47-aa4a-e710d2150306	6/3/2015 20:49 
bp-ce3eda05-52bb-492e-927b-0dc762150306	6/3/2015 10:14 
bp-df3647f3-c94b-44f4-80be-3818f2150303	3/3/2015 21:34 
24aba14a-d853-4d64-b3fb-8456c951e627	2/3/2015 23:22 

The reason that I am sending you the info and posting the question, is because browsing has become tiresome for me, since I have to put up with the delays in responding, the crashes, the immense consumption of memory and so forth. I also tried a clean install and again the same things happened. I keep getting the black screens, the not responding etc..

Thank you in advance

Marios

Asked by Aragorn26 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox Randomly Closing?

My firefox has been randomly crashing by itself and I don't know why it just started today and I already tried refreshing firefox but it hasn't fixed the problem any idea… (read more)

My firefox has been randomly crashing by itself and I don't know why it just started today and I already tried refreshing firefox but it hasn't fixed the problem any ideas what is causing it?

Asked by Nurros 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I keep getting error ve_vms_connect_failed when trying to watch video programs. Any ideas?

I've been trying to watch videos on AcornTV to be specific and I keep getting the error ve_fms_connect_failed message. I've reloaded flashplayer, it suggests it maybe the… (read more)

I've been trying to watch videos on AcornTV to be specific and I keep getting the error ve_fms_connect_failed message. I've reloaded flashplayer, it suggests it maybe the firewall, but it says settings are wrong. I haven't changed anything, but this started happening after an update from both Firefox and Flashdrive. Below is the message I get.

Video Stream Unavailable


The error you have encountered is caused by a failure to connect to vital video content services. The leading cause of this issue has been found to be firewall settings, or other services within a user's network that block key ports or domains.

Below is the list of ports and domains that must be available to your player. If you are in a corporate network, check with your IT department to ensure these are all available.

Required ports:

   1935
   443
   80

Required domains:

   *.brightcove.com
   *.brightcove.co.jp
   bcove.me
   *.o.brightcove.com
   brightcove04.o.brightcove.com
   hls.ak.o.brightcove.com
   uds.ak.o.brightcove.com
   brightcove.vo.llnwd.net
   *.llnwd.net
   *.edgefcs.net
   *.edgesuite.net
   *.akamaihd.net
   *.analytics.edgekey.net

Here are some additional steps you can take that may resolve the issue:

   Try connecting using a different browser. Your current browser may have settings or plugins that are blocking the Required Ports mentioned above.
   Try connecting to a different network if an alternate is available. This issue is often network-specific.
   If possible, try viewing the video from a mobile device. Often only Flash playback will be blocked or will fail.

Asked by SusanR62 6 years ago

Last reply by Mark Schmidt 6 years ago

  • Archived

when I try to check my Bank account or pay a bill I am always (only in past week) getting a warning that this is not a safe and trusted site. Why?

Normally I use the get me out of here button if I see this warning but I am getting it all the time on sites I know are safe. Thanks for any help Dick … (read more)

Normally I use the get me out of here button if I see this warning but I am getting it all the time on sites I know are safe.

Thanks for any help

Dick

Asked by dc2189 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

firefox 37.0.2 crashes in fedora 21

I have a problem with firefox 37.0.2 and fedora 21 It started a few days ago for no known reason firefox crashes and restarts - when I goto some websites - when I goto yo… (read more)

I have a problem with firefox 37.0.2 and fedora 21

It started a few days ago for no known reason firefox crashes and restarts - when I goto some websites - when I goto youtube and click on a video to watch

I have tried with no luck - uninstalled firefox rebooted and reinstalled it - downgraded to firefox 36 - uninstalled flash plugin

Chrome works fine and I have not come up with much in my google searches

Anyone got any ideas ?

Asked by aussie7 6 years ago

Last reply by cor-el 5 years ago

  • Archived

I downloaded an app called NoScript and I want to uninstall it but I don't know how to do it.

I downloaded an App for NoScript Security Suite but soon ran into problems. I want to uninstall the app but have not been able to figure out how to do it as it doesn't s… (read more)

I downloaded an App for NoScript Security Suite but soon ran into problems. I want to uninstall the app but have not been able to figure out how to do it as it doesn't show up in the application list for my computer.

Asked by JBMiller 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Mozilla script unresponsive

I too have a firefox that spends a lot of its time 'not responding' This occasion I got an unresponsive script for what appears to be a Mozilla script? Script: https://su… (read more)

I too have a firefox that spends a lot of its time 'not responding' This occasion I got an unresponsive script for what appears to be a Mozilla script? Script: https://support.cdn.mozilla.ne…tatic/wiki-min.bebb2f0f5251.js:1

Maybe thats helps on why it is unresponsive?

Anyway, I'll go do the normal stuff - probably a reset.

Asked by Rincewindwiz 6 years ago

Last reply by Cabbagehead 5 years ago

  • Archived

can't get rid of mookie virus

I installed an add-on for firefox and ended up with the mookie malware virus i have tried everything and it won't go away! i just found it again in my cookies section oh… (read more)

I installed an add-on for firefox and ended up with the mookie malware virus i have tried everything and it won't go away! i just found it again in my cookies section oh the date today and time found is 5/7/2015 at about 10.15pm.

this is annoying as hell! i can't remember which add-on it was but just to say firefox and chrome should do a bit more researching on the add-on's that people are uploading for firefox!

if you can help i would greatly appreciate!

Asked by Southern Belle 6 years ago

Last reply by James 6 years ago

  • Archived

Why are my mjpg files not streaming anymore going from version 36 to 37?

The video streams from my axis cameras on version 36 but on version 37 it gives a still image. When i refresh the page it returns the image as it was when i refreshed it… (read more)

The video streams from my axis cameras on version 36 but on version 37 it gives a still image. When i refresh the page it returns the image as it was when i refreshed it but it does not stream anymore. I have updated all the plugins and if i downgrade to version 36 it works again.

Asked by rubicon5 6 years ago

Last reply by FredMcD 6 years ago