I am unable to download any email attachments from Yahoo! mail from the Firefox browser. These attachments download without issue in all other browsers. I have been hav… (read more)
I am unable to download any email attachments from Yahoo! mail from the Firefox browser. These attachments download without issue in all other browsers. I have been having this issue for many months and on multiple computers. I have tried restarting the browser with all add-ons disabled, but the problem persists even then. I have tried changing the download setting from "Always ask me where to save files" to "Save files to...", but this option also has no effect.
Whenever I attempt to download an attachment from Yahoo! mail, a message pops up for a few seconds saying, "Scanning an attachment...", but then nothing happens.
I should also note that my email is linked to my Dropbox, and when I instead attempt to utilize the option, "Save to Dropbox" the "Scanning an attachment..." appears and is then followed by another message that says, "Saving to Dropbox...", which is followed by a pop-up window. This window contains a message that says, "The document has moved here." where "here" is a hyperlink that does not link to anything. This same pop-up window on other browsers is a dialog that allows me to choose which folder in Dropbox to save the attachment to. The attachment is not saved in any of my Dropbox folders when selecting this option from Firefox.
So, I have zero means to download any attachment to any location (locally or Dropbox) from within Firefox, even with all add-ons disabled. Any time I wish to download an attachment I have to switch to a different browser. This is very frustrating to say the least. Oh, and I should note that I am able to preview most (but not all) attachments. Attempting to download or save to Dropbox from the preview also does not work and results in the same exact errors described above.
I am currently using Firefox 37.0.1 on Windows 7 SP1, 64-bit.