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  • Archived

Mac os 10.10.3 Firefox 3.6.3 with bookmarks. I downloaded Firefox 37.0.2. How do I import the v 3.6.3 bookmarks to the v 37.0.2?

I wanted to upgrade from 3.6.3, but I could not find where and how to upgrade to the mostrecent version. So after several days of searching, I finally found a webpage whe… (read more)

I wanted to upgrade from 3.6.3, but I could not find where and how to upgrade to the mostrecent version. So after several days of searching, I finally found a webpage where I could downbload the most recent version, but not how to upgrade from 3.6.3. So I downloaded 37.0.2. Now I don't know how to import the bookmarks. I am sorry, I just don't know how to follow your pages of information. I tried, but when I open v. 37.0.2 and drag down on "File", there is no import option.

I ask for instructions to import my Firefox version 3.6.3 bookmarks to the new Firefox version 37.0.2 I just downloaded.

This is so confusing to me. I tried to follow instruction prior to asking this question. I just can't do it. PLEASE Help.

Thanks for your time.

Asked by WebheadStl 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox does not accept keyboard input after resuming from powersaving mode Ubuntu.

Very odd. I'm running Firefox V 3.6.3 under Ubuntu. Firefox works fine until my screen powers down from power savings mode. I have mine set for like 5 minutes I think. Af… (read more)

Very odd. I'm running Firefox V 3.6.3 under Ubuntu. Firefox works fine until my screen powers down from power savings mode. I have mine set for like 5 minutes I think. After it resumes you can't input from the keyboard. You CAN copy and paste to your hearts content but no keyboard input works. Seamonkey does not have this problem as i've left both browsers up at the same time to make sure it wasn't something with the ubuntu system.

This happened

Every time Firefox opened

== Not sure. I think the last upgrade but didn't really notice it at first.

Asked by AnonymousUser 9 years ago

Last reply by SaintDanBert 9 years ago

  • Archived

Interested in helping out?

Welcome to the Firefox Support Forums -- we're excited that you're interested in helping out other Firefox users here. It's really easy to get started! There are just a… (read more)

Welcome to the Firefox Support Forums -- we're excited that you're interested in helping out other Firefox users here. It's really easy to get started! There are just a few things we'd like you to do when you post here:

  • Register as a contributor: Registering and posting as a contributor marks your posts in ~~#008000:bold green font~~ and they stand out for users. It also lets you post in the Contributors forum where you can discuss common issues with other contributors. If you're already registered but not as a contributor, you can change that on the My Account page.
  • Be polite and avoid jargon: It's understandable that some users will be upset, angry or even abusive. However, you should always remain calm and avoid being defensive in your replies. It keeps the forums a friendly and welcoming place. The same applies with use of technical jargon -- it can be frustrating for users so it's best avoided.
  • Label your posts with the correct purpose: When you post in the forums, there's a dropdown to select the purpose of your post. If your post addresses the user's question and provides steps that may help, use "Proposed solution to problem". Use "requesting more information" when the original post simply doesn't have enough details even begin troubleshooting. These statuses are important because we are rolling out features that allow users to search threads where there are proposed solutions so they can try to help themselves as well as tracking how we as a support community are doing in answering support requests.
  • Use our resources: A lot of care has been put into making the knowledge base simple and easy to use so one of the fastest ways to help someone is just to link to the appropriate article or article section and a quick sentence explaining why those steps are a good place to start. Reading other forum threads is also a good way to learn Firefox tips and tricks that you can use to help other users.
  • Most importantly: Have fun! We're a casual and global community so take the time to meet the other contributors, read our blog, follow our Twitter feed and enjoy your stay!

Asked by Kadir Topal 9 years ago

Last reply by Moses 6 years ago

  • Archived

I was upgraded to Office 2010, which also seems to have installed an add-on in Mozilla. Ever since my google drive docs won't launch. Related? Best fix?

Upon reboot and re-launch I noticed that the Office 2010 install seems to have also installed a Mozilla add-on (check your add-ons page auto-launched). Given that it's mi… (read more)

Upon reboot and re-launch I noticed that the Office 2010 install seems to have also installed a Mozilla add-on (check your add-ons page auto-launched). Given that it's microsoft, and that my google docs stopped launching when 2010 was installed, I'm wondering if the microsoft add-on does something to interfere and cause this bug.

Asked by gmascenik 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How do I disable the "some plugins are out of date" message

I am running firefox 3.6.3 on a powerpc mac laptop. There are no more upgrades to either firefox or any of the plugins it is using. It's a powerpc and the current updates… (read more)

I am running firefox 3.6.3 on a powerpc mac laptop. There are no more upgrades to either firefox or any of the plugins it is using. It's a powerpc and the current updates of the plugins all require an intel based mac. I constantly get the message "some plugins used by this page are out of date" message above the screen, or Firefox disables plugins because it says they are a security risk. I don't care. This is an old computer that would work fine if Firefox would just stop trying to upgrade either itself or its plugins, or try to warn me about something that can't be upgraded and that I don't care about. MAC rule number one: The user is in charge. How do I fix this annoying and PC like feature?

In the future if Firefox is going to continue to have this "feature" it should keep track of what kind of computer it is running on and what what updates can and can not run on the computer it is running on, or give the user the option of turning off not only the messages but the whole plugin update function.

Mac OX 10.5.8 running on a 1.5 GHZ Power PC G4

Asked by mrplugin 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How can I upgrade my Mozilla Firefox 3.6.3 to the latest version for ubuntu?

I am using Mozilla Firefox 3.6.3 on my computer. But a message keeps coming while I use Firefox saying "You may want to upgrade your browser. You're using an old version … (read more)

I am using Mozilla Firefox 3.6.3 on my computer. But a message keeps coming while I use Firefox saying "You may want to upgrade your browser. You're using an old version of Firefox that is no longer supported and may be insecure. To upgrade, open Firefox's Help menu and click Check for Updates..." But when I open Firefox's help menu, I can't see "check for updates" to click. What should I do?

Asked by Anu.Devaraj. 7 years ago

Last reply by James 7 years ago

  • Archived

my browser will not update

I have had Firefox for several years but it remains stuck on version 3.6.3. It is configured for automatic updates but clearly this isn't working. I have manually downl… (read more)

I have had Firefox for several years but it remains stuck on version 3.6.3. It is configured for automatic updates but clearly this isn't working. I have manually downloaded the 19.0.2dmg but nothing happens when I try to install. When I try to install from the Check for updates choice under Help I receive an error message to say it can't be updated due to "Update XML file malformed (200)". I don't want to dump and re-install the whole thing as I will lose all bookmarks. Any suggestions?

Asked by gtuohy 7 years ago

Last reply by AliceWyman 7 years ago

  • Archived

Why is Firefox v.3.6 preventing me from accessing a website which I have been able to access in the past?

This is an https website. The login page appears as per normal. I then have to enter my account number and pin number. I then click the continue button. The screen th… (read more)

This is an https website. The login page appears as per normal. I then have to enter my account number and pin number. I then click the continue button. The screen then clears and starts attempting to login to the website to access the next page of the security procedure. The down loading procedure reaches approximately half way and will not go any further. None of the next page of the security procedure appears on the screen.

I am not having this problem with either Google Chrome or Internet Explorer.

Can you help me please?

Asked by Clerkenwellroad 7 years ago

Last reply by cor-el 7 years ago

  • Archived

I need to UNINSTALL the latest upgrade to Mozilla as I cannot locate in my hotmail e-mail a "Subject" line nor an "Attachment" link !!!!!!!

When it comes to replying or forwarding an e-mail on my hotmail a/c, the newly installed Mozilla/Firefox program does not provide any method for me to insert a "subject" … (read more)

When it comes to replying or forwarding an e-mail on my hotmail a/c, the newly installed Mozilla/Firefox program does not provide any method for me to insert a "subject" nor to include an "attachment" to the e-mail. This is a complete and utter disaster! Please advise me soonest how to uninstall the newly installed Mozilla/Firefox. If possible to expedite the requested solution (Uninstall), please call me at (Phone number removed by mod); or e-mail me at (email removed by mod)

Asked by amlevy1 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox crashes everytime I open ANY yahoo.com page!! A stop script from yimg.com appears and firefox crashes? Help??

Anytime I open any yahoo page a window appears stating that a script from yimg.com imageloader base media bootstrap has stopped working. It asks me to stop the script or … (read more)

Anytime I open any yahoo page a window appears stating that a script from yimg.com imageloader base media bootstrap has stopped working. It asks me to stop the script or continue. No matter what I do firefox freezes, stops responding and shuts down.

This is extremely frustrating as yahoo is my homepage and has been for years, this problem has started within the last month. I've cleared the cache and my cookies, not sure what else to do. I am thinking about just scrapping it and switching to crome.

Please help! Thank you.

Asked by mkcoco77 7 years ago

Last reply by cor-el 7 years ago

  • Archived

None of your solutions is appropriate. Can't download Flash player either

I am running Leopard (10.5.8) on my PowerBook G4. I tried to update to Snow Leopard but said I couldn't so I am figuring can't get Mountain Lion. That means I can't get … (read more)

I am running Leopard (10.5.8) on my PowerBook G4. I tried to update to Snow Leopard but said I couldn't so I am figuring can't get Mountain Lion. That means I can't get upload a new version of Firefox and can't get Flashplayer. It is NOT possible to get a newer computer. What are my options.

Asked by aal818 7 years ago

Last reply by ideato 7 years ago

  • Archived

auto complete address

I followed these instructions for autofill in the address bar: "Filling in automatically while typing a web address If you don't want to select a result in the autocomple… (read more)

I followed these instructions for autofill in the address bar:

"Filling in automatically while typing a web address

If you don't want to select a result in the autocomplete list while you are typing a web address, you can set Firefox to fill in it automatically:

  1. In the Location bar, type about:config and press EnterReturn.
         * The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!, to continue to the about:config page. 
  2. In the FilterSearch field, type browser.urlbar.autofill.
  3. Double-click the browser.urlbar.autofill preference to set its value to true. 

Type the first few letters of a web address, it will suggest one web address that matches. Type additional letters until it shows the web address you want and press EnterReturn."

It will not autocomplete the web pages I have visited before. What am I missing?

Running Mozilla 3.6.3 in Windows 7.

Asked by jczarske 7 years ago

Last reply by cor-el 7 years ago

  • Archived

I am unable to load new version of firefox. I get error message.

I get a message saying you can't open the document.icn or something like that. I go through whole installation process but when it asks to keep duplicate or replace it th… (read more)

I get a message saying you can't open the document.icn or something like that. I go through whole installation process but when it asks to keep duplicate or replace it then gives me error message. Very frustrating. Happened with an earlier version but I found a way around it then. Can you help?

Asked by suzannelittle 7 years ago

Last reply by Andrew 7 years ago

  • Archived

Hello, I need to know how to restore my Bookmarks that have disappeared .. Thank you

Hello, I have noticed that my Firefox has been crashing quite often over the last 2 weeks. Now as of this morning my several Book Marks that I use daily have disappeare… (read more)

Hello, I have noticed that my Firefox has been crashing quite often over the last 2 weeks. Now as of this morning my several Book Marks that I use daily have disappeared ... Please help me to restore this .

Awaiting a response

Thank you

Asked by paulwill 7 years ago

Last reply by user633449 7 years ago

  • Archived

what is this : "Firefox has stopped working Window is chcking for a solution to the program"

I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error "Firefox has stopped working Window is checking for a solution to the program" an… (read more)

I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error

"Firefox has stopped working Window is checking for a solution to the program"

and then it show

""Firefox has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."


| Close Program |"



How i solved out it

Asked by scottaleger 7 years ago

Last reply by John99 7 years ago

  • Archived

.ics file opened as plain text

Hi, I create a hyperlink to an .ics file on my webpage. But it always show the plain text in the browser instead of download the file. Could anyone help? Thanks a lot. … (read more)

Hi,

I create a hyperlink to an .ics file on my webpage. But it always show the plain text in the browser instead of download the file. Could anyone help?

Thanks a lot.

Asked by hahaso 7 years ago

Last reply by dumdidadida 7 years ago