Showing questions tagged: Show all questions
  • Solved
  • Archived

I had to reinstall Firefox, and now I have no search engine. There are none listed in Options:Search, and I cannot even do a search from the location bar.

When I tried to launch Firefox this evening, I got an error message saying "Could not find Mozilla runtime" (even though it worked fine this morning). Following a sugges… (read more)

When I tried to launch Firefox this evening, I got an error message saying "Could not find Mozilla runtime" (even though it worked fine this morning). Following a suggestion on the help forum, I uninstalled and reinstalled Firefox. That solved the problem, but now I have no search engine; clicking the spyglass icon gives me nothing, and if I type a search term into the search bar and click the arrow (or hit Enter), nothing happens. When I open the menu and go to Options:Search, there are no search engines listed -- not even a default! When I try to add one, nothing happens. Also, I am unable to do a search from the address bar; when I type or paste a phrase or URL into the address bar and try to search, nothing happens. I am reduced to going to the Google home page and typing in a search term or a URL in order to do any web browsing. Help!

P.S. I am a senior citizen and admittedly ignorant as to anything but basic computer terminology and operation, so please (if possible) keep it simple! :-)

Asked by guycolbyiv 6 years ago

Answered by cor-el 6 years ago

  • Archived

Toolbar - right clicking on bookmarks not working

I can no longer right click on bookmarks that are placed in my toolbar. When I try, I receive a small white square and sometimes rectangular box. I cannot figure out how … (read more)

I can no longer right click on bookmarks that are placed in my toolbar. When I try, I receive a small white square and sometimes rectangular box. I cannot figure out how to take a screen capture of this issue, sorry.

Example - I have a folder with a few bookmarks within located on my toolbar. I used to right click on that toolbar folder and choose to open in new tabs. It was quite handy :)

I am not having any problems right clicking on any page or any other thing on my browser.

Thank you so much for looking into it! Angie

Asked by Freedomdeep 6 years ago

Last reply by cor-el 6 years ago

  • Archived

All of the sudden all my tabs, history and bookmarks disappeared. We are getting browser open without all these items.

All of the sudden all my tabs, history and bookmarks disappeared. We are getting browser open without all these items. We do not know how or what gone wrong but we never … (read more)

All of the sudden all my tabs, history and bookmarks disappeared. We are getting browser open without all these items. We do not know how or what gone wrong but we never deleted anything. This happened within 5 minutes time. We got alert from anti virus to remove McAfee addon so we oked it after removal of this addon and when Mozila browser restarted on its own we show all our histories, tabs, addons, bookmarks and bookmarks toolbar are disappeared. Please do the needful.

Asked by ca.ysmehta 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Latest update has lost my save passwords

Ok attempt 2. The first time i submitted this i got a message saying i don't have access and deleted all the message i had just spent 20minites typing. FF did an update t… (read more)

Ok attempt 2. The first time i submitted this i got a message saying i don't have access and deleted all the message i had just spent 20minites typing. FF did an update today to V36.0.4 and now i don't have any of my saved passwords and sync is not working. I have tried closing FF and reopening it still no different. I cannot follow any of the instructions in the updating the sync system as they tell you to do things on the Sync Panel in options but my sync panel only has on message on it "Determining your account status ...." I would really like to get my passwords back as some of them i don't know. Thanks in advance for any help. phil

Asked by Phil404 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

Options not saved when I exit Firefox

I set my homepage to google , to appear on start-up , and cookies to be valid till they expire , press OK , happily surf the net , close firefox , and all my choices have… (read more)

I set my homepage to google , to appear on start-up , and cookies to be valid till they expire , press OK , happily surf the net , close firefox , and all my choices have gone out the window. Start with a blank page , I select home and get the firefox star page , and cookies are valid till I close Firefox. Running on 64-bit Windows 7 home premium , update every time Firefox publishes an update , what am I doing wrong , thanks in advance , Ron

Asked by PiecesofEight17 6 years ago

Answered by PiecesofEight17 6 years ago

  • Archived

I am now unable to open large emails Comcast.net in FireFox from my daughters cell phone. They open in IE but not FireFox even after Reset.

The emails are from 500k to 1m. Under older versions of FireFox I could open her emails, but not on the latest version. Internet Explorer opens them on Comcast.net but Fi… (read more)

The emails are from 500k to 1m. Under older versions of FireFox I could open her emails, but not on the latest version. Internet Explorer opens them on Comcast.net but FireFox no longer does. This is for both Windows 7 and XP. I did a reset on Windows 7 but it did not fix the problem. There are no error messages.

Asked by BlueCrab 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

I can no longer upload files by draging and droping from windows explorer. Help!

Previously if had to upload a file i used to simply drag and drop that file from my pc to the website open in mozilla but can no longer able to do that. Now i have browse… (read more)

Previously if had to upload a file i used to simply drag and drop that file from my pc to the website open in mozilla but can no longer able to do that. Now i have browse the file. its lengthy. Please help...

Asked by Madhurendra Narayan Tiwary 6 years ago

Last reply by cor-el 6 years ago

  • Archived

What is the reason that auto login is not triggered on some web pages, while FF saved the credentials the first time that i logged on

I'm trying to logon to my routers configuration webpage. While FF stored the loginname and password, it will not automatically logon. For other accounts it's just working… (read more)

I'm trying to logon to my routers configuration webpage. While FF stored the loginname and password, it will not automatically logon. For other accounts it's just working fine. My router is an Cisco RV042

Asked by Frits van den Bergh 6 years ago

Last reply by Frits van den Bergh 6 years ago

  • Archived

Slow start after update

After the recent updates to FF36.0.3 and 36.0.4, it takes Firefox 1.5 min to start on my PC with Win 7. I tried everything: new install and refresh, even safe mode doesn'… (read more)

After the recent updates to FF36.0.3 and 36.0.4, it takes Firefox 1.5 min to start on my PC with Win 7. I tried everything: new install and refresh, even safe mode doesn't make the slightest difference. Any ideas? George

Asked by GeorgeR67 6 years ago

Last reply by philipp 6 years ago

  • Solved
  • Archived

automatically sign off after few minutes from webpages logged in in 36.0.4 version

i upgraded firefox version to 36.0.4 in maverick . it asks for separate login to gmail-chat though i am already logged in gmail. it logs out my account automatically afte… (read more)

i upgraded firefox version to 36.0.4 in maverick . it asks for separate login to gmail-chat though i am already logged in gmail. it logs out my account automatically after few minutes. not only in gmail, but from facebook also. should i go with older version or what to do ?

Asked by srikanta 6 years ago

Answered by jscher2000 6 years ago

  • Archived

Cannot uninstall Cinema HD 2.4cV20.03 which affects Firefox

Have been plagued by unwanted ads on Firefox since Cinema HD 2.4cV20.03 appeared on my computer on March 20 2015. Have tried combinations of adblockers, add-ons, etc to … (read more)

Have been plagued by unwanted ads on Firefox since Cinema HD 2.4cV20.03 appeared on my computer on March 20 2015. Have tried combinations of adblockers, add-ons, etc to no avail.

Firefox also keeps crashing, which is a nuisance.

I have tried, several times, to uninstall it via the control panel, but get into a loop when there's a message that I can get some PC Doctor thingie from a provider I've never heard of. It gives me the option to "just uninstall", which I click on, but nothing happens. I can't find Cinema HD 2.4cV20.03 in any search of my program files so as to be able to delete it that way.

Have refreshed Firefox (twice) and scanned my computer fully (via McAfee, which found and quarantined some nasties) but the wretched things still appear!

Any help you could offer would be most appreciated. I am behind in my work

Very best

Babs

Asked by BabsB 6 years ago

Last reply by sergewizard 6 years ago

  • Solved
  • Archived

When printing from Fire Fox all my printed documents come out real small. How do I fix this. If I use IE everything prints fine.

The actual text that is on the page is shrunk down to a unreadable size. The header & footer are normal size. Every thing printed is centered on the top of page. The … (read more)

The actual text that is on the page is shrunk down to a unreadable size. The header & footer are normal size. Every thing printed is centered on the top of page. The printed size is about 3.5" x 5". The attached sample is on 8.5 x 11" paper

Asked by Tom52 6 years ago

Answered by jscher2000 6 years ago

  • Archived

Firefox does not render with latest ver page correctly on win 7 http://www.geocaching.com/geocache/GC5788N_the-belle-isle-marsh-enigma?guid=e5e9cbb1-f4df-4dd0-9

irefox does not render with latest ver page correctly on win 7 http://www.geocaching.com/geocache/GC5788N_the-belle-isle-marsh-enigma?guid=e5e9cbb1-f4df-4dd0-9 There is a… (read more)

irefox does not render with latest ver page correctly on win 7 http://www.geocaching.com/geocache/GC5788N_the-belle-isle-marsh-enigma?guid=e5e9cbb1-f4df-4dd0-9 There is a jpeg image "I snapped a quick pic of it" This missing image cause of lots of time trying to solve a puzzle

>(

Bill

Asked by twniemi 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Firefox updated and my new page tiles are now gone how do I get them back?

I update Firefox, and in the process Norton became my automatic search engine and new page. I have tried everything but have not be able to revert back to the new page t… (read more)

I update Firefox, and in the process Norton became my automatic search engine and new page. I have tried everything but have not be able to revert back to the new page tiles. Can you help me resolve this problem? I have attached a photo of what my new page looks like.

Asked by JAThorpe 6 years ago

Last reply by user293 6 years ago

  • Archived

after update my Tribez game was wiped out and went back to the beginning this is annoying as do not want to play from the beginning again I was at level 32

I downloaded the most recent update and after it was done I went back to my Tribez game and it had been erased and sent back to the beginning I am more that pissed as I w… (read more)

I downloaded the most recent update and after it was done I went back to my Tribez game and it had been erased and sent back to the beginning I am more that pissed as I was at level 32. I would appreciate if this could be fixed and my game reset otherwise I will find another browser to play it in.

Asked by nanaof8at57 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Can't 'move an mail' to another file

I usually move some emails to folders I have on the left sidebar but all of a sudden the 'move to' drop down menu has no slider at the right to access files below those i… (read more)

I usually move some emails to folders I have on the left sidebar but all of a sudden the 'move to' drop down menu has no slider at the right to access files below those indicated. It appears and quickly disapperas before I can use it. I have restarted with no change.

Asked by Collins 6 years ago

Last reply by the-edmeister 6 years ago

  • Solved
  • Archived

block a page

this page (http://www.jsboffer .com/ flv/us/index.html?sid=583&dv1=ad576-us&kw1=ad576-us-lm&uuid=f0ff399b-57c6-4f18-4c4f-6b29101fe8f1) keeps popping up and i … (read more)

this page (http://www.jsboffer .com/ flv/us/index.html?sid=583&dv1=ad576-us&kw1=ad576-us-lm&uuid=f0ff399b-57c6-4f18-4c4f-6b29101fe8f1) keeps popping up and i know its a fake and so do you i cant lok at stuff with out being redirected to that page how can i block it once and for all

Asked by johnsnider665 6 years ago

Answered by jscher2000 6 years ago