Firefox Support Forum

I'd like to have large icons in my navigation toolbar, but small icons in all other toolbars.

Checking/unchecking the "use small icons" box changes the size of ALL icons. For instance, when I check the box, the icons in my navigation toolbar become small, but I want them to be large.

Can someone help?

While on the internet yesterday, a page suddenly appeared titled Security Analyst - Mozilla Firefox. It said my computer was infected with five viruses and prompted me to download and run the attached protection software (which I didn't) . Since I have anti-virus software and scan my computer regularly, I'm wondering if this page was actually sent by Mozilla Firefox, or if it was a fake. So, my question is, does Firefox actually send such advisories + software to users?

Thank you for your help!

Upgraded to firefox 4 and tried to add some persona's but firefox tells me im still on 3.5 and therefore cant add them, check about firefox info and defo on firefox 4, cleared cache etc, shut down laptop and rebooted but still the same.

Hi. I wish to submit feedback, so I click "help" then "Submit feedback".

I get directed to a page:

Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version.

To do that, simply go to our download page and install/update to the latest version of Firefox!

But:

Firefox 4.0.1 Firefox is up to date

I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

Since upgrading to 5.0, many websites tell me my browser is not up to date (for example, if I try to sign up for Google +, it says my browser needs to be upgraded...same with some pages on FaceBook). This is keeping me from using some websites and quite annoying.

Not sure if it's related, but ever since I did upgrade, if I click on options on one of my add-ons, nothing happens except it renders the browser frozen and I can't click on anything without having to force close it and restart the browser.

When I open Facebook on my laptop - I suddenly get tab after tab of facebook opening .... no reason - no changes that I know of .... have tried several things with no positive results. I'm running windows 7.

Upon visiting pandora.com recently, it asked me to update to the most current browser. i have done so numerous times and that site (pandora) and your site, continue to tell me that i am not using the most current version of firefox. i don't understand. am i missing something simple? please help.

Since I upgraded to Firefox version 7.0.1, other programs fail to recognize this version. Gmail tells me I'm running an older version. Some add ons think I'm running version 3.5. I have downloaded and installed v7 several times now, but it doesn't help.

I'm running Windows XP Home SP3. When I check for updates, I'm offered FF 5, not FF7. If I DL and run FF 7.0.1, will I be given the option NOT to overwrite my existing FF 3.6.23? Thanks. Bender

Firefox has become untenable because it uses too much CPU and disrupts Flash videos.

I've tried disabling or changing the values of plugins. Installing older versions. Nothing helps. It just sucks. It makes me want to pull someone's lungs out.

I cannot find any option (in the 'File' tab), to send a website link to my wallpaper directly. On IE in the drop down 'File' menu tab, it has an option to 'Send' as an email, OR 'Send' to your desktop as a Shortcut.. Mozilla does not have that option. I do not understand why you do not have that simple option? The Drop down 'File' in Mozilla only allows you to send the link as an email. I always have to copy and paste a link from Mozilla to my IE browser to be able to send a link as a Shortcut to my wall paper.

I download the newest version of Firefox but when I go to sign up for google + it tells me my browser is no longer supported. I have tried uninstalling and everything but cant get the new version to show up. Any Suggestions?

For a few months, Gmail has been requesting I upgrade to the newest Firefox. I always have the newest update. Currently it is 8.0.1. A few other apps, I don't remember which ones, request me to update Firefox as well--but I am! (Firefox as a browser seems to work just fine though.)

How can fix this?

Thanks,

Marty

The problem is that when certain sites auto detect what browser I am running they seem to think I am running an older version of Firefox, and thus disable some functionality and/or tell me to update. I have noticed this problem with gmail, google+, deviantart, and even the mozilla update page. The mozilla page claimed I was running version 3.6

I have updated to the newest version. I have tried clearing out my cookies and cache. I have tried a clean uninstall and reinstall of firefox. So far, I have found no solution. Any help would be appreciated.

I have been having this problem for a while, I update with the newer version of Mozilla firefox, 9.0.1 executable file, download the file, execute the binery file, run the update, when all is complete firefox asks to open the start page and the old firefox start page is still showing telling me that my version is no longer supported by google

I usually upgrade Firefox within a couple of days when the new version is issued. Nevertheless, I can't seem to get it right. Although when I check "About Firefox" tab in the Help menu it says that my version is 9.0.1 (i.e. the latest version available) - still on the Firefox Update page I always get this annoying msg: "Hey there! Looks like you’re using an old version of Firefox. Don’t miss out on the latest technology & security features. Get the free upgrade in less than a minute." And, I see that your "educated guess" about my browser recognises it as a 3.5.5 version (far being it from the truth!). I don't believe that the fact that I'm still using Windows XP should have anything to do with this problem, but fyi - my OS is Win XP SP3, regularly updated and upgraded. Also, even though I live in Croatia, I prefer my Firefox (and other programs) in English, so I use UK version of Firefox. I do have some problems updating MS .Net Framework - could this be the issue with Firefox too? Anyway, I've already tried uninstalling and reinstalling Firefox, even tried installing Croatian version - nothing helped. As a result of this, I also have a problem with Gmail - I can only use standard, basic HTML view. Also annoying as hell. Btw, as for "Installed plugins" - I'm not sure which of those are right, but I do not have Netscape installed, and never had one on this computer. I even ran the search for term "Netscape" and it came out empty. There, I think I've provided as much information as I could think of - so, please help me to sort this out - if you can. Thanks

I've tried everything possible to sort this out myself. Nothing helps. Installing, reinstalling, upgrading... (even disabling all the add-ons) ...my Firefox still believes that it hasn't been updated since v 3.5.5 (even though in About Firefox the version states to be 9.0.1). Here is the picture evidence of the problem: Picture showing Firefox version in Help menu as opposed to version recognised here

Please help, this is a major issue for me. I really like Firefox and I'd hate to be forced to install some other browser. Thanks for any help solving this issue.