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  • Archived

I removed ASK.com from Windows XP using add/remove programs - ASK.com has now returned as my "default" firefox home page - how do I PERMANENTLY AND FOREVER remove ASK from my computer ?

When I "boot up" my windows XP computer -SOMETIMES ASK.com shows up as my default home page in Firefox - I am technical enought to remove it by clicking "most visited" an… (read more)

When I "boot up" my windows XP computer -SOMETIMES ASK.com shows up as my default home page in Firefox - I am technical enought to remove it by clicking "most visited" and deleting the page for ASK - and I delete all the cookies - SIXTEEN of them I open windows control panel, select add/remove programs - ASK is NOT there - for the rest of the day NO WEBSITE I visit gives me any info about installaing ASK on my computer - I think I have finally OUTWITTED ASK.COM - even do another shutdown/restart - may not have ask for a day or two - but just when I think its goine forewver - IT COMES BACK - today iits back and I decided to ask you why firefox lets this happen - I have found a phone number for ASK and will be calling them today - I suspect they won't talk to me because its apparent they're just like MALWARE - secretly sneaking into my computer on the coattails of something else - why can't this kind of crap be stopped - is there some time of INTERNET STANDARDS and AGENCY where I can report this ?

Asked by BobWhiteXX 10 years ago

Last reply by TonyE 10 years ago

  • Archived

When using search bar, after entering one letter, a window appears with eight other choices listed alphabetically, is this a Firefox issue? I'd like to get rid of window.

This window appears after typing one letter in the search bar. I find it annoying, can you help me bypass this step so I can go right to the internet search?

Asked by jlindsley1543 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

How to install firefox 4Rc in linux (ubu) .I need help

I am using ubuntu os . I already have firefox 3.6. I have firefox 4RC file but I don't know how to install that file help me to install that . … (read more)

I am using ubuntu os . I already have firefox 3.6. I have firefox 4RC file but I don't know how to install that file help me to install that .

Asked by behappystudent 10 years ago

Last reply by jprobe 10 years ago

  • Archived

Will the new Firefox 5 allow easy printing and not immobilise my Norton 360 virus protection?

Firefox 3.6 was not printer-friendly - it did not print beyond page 1. Firefox 4.0 disabled my Norton virus protection. Norton provided valuable info for every website … (read more)

Firefox 3.6 was not printer-friendly - it did not print beyond page 1. Firefox 4.0 disabled my Norton virus protection. Norton provided valuable info for every website obtained via Google - both whether it was a 'safe' site plus whether it was secure site for transactions.

For these reasons I have stuck to my tried and tested Firefox 3.5.5.

Asked by KKelly 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

Why are questions posted in Firefox Support Forum not listed in chronological order?

Wanted to find my own question by scrolling through questions posted to Firefox Support Forum. Selected "by date" (or similar) button but found a jumble of posting dates … (read more)

Wanted to find my own question by scrolling through questions posted to Firefox Support Forum. Selected "by date" (or similar) button but found a jumble of posting dates from April 21 to (for example) June 2010 and back again. Firefox seems to be getting huge numbers of queries and it's difficult to find one's way.

Asked by MargaretInOban 10 years ago

Last reply by Xircal 10 years ago

  • Archived

Firefox will not update?

Every time I try to update to Firefox version 4.0.1, everything seems like it's gone okay. I experience no errors. I've tried to download Firefox four times now. Each t… (read more)

Every time I try to update to Firefox version 4.0.1, everything seems like it's gone okay. I experience no errors.

I've tried to download Firefox four times now. Each time I successfully clicked "Finish" with the option to launch my browser. And each time, when I try to download an addon, I get the frustrating message that I am still only using version 3.5.5 and I need version 3.6.

I am using an old Dell. Windows XP. Flash up to date.

Asked by Caitolent 10 years ago

Last reply by cor-el 10 years ago

  • Archived

how do i copy and paste with firefox 4?my edit button is gone and i dont have right click on my mouse

i just installed firefox 4 and the edit button up top that has the copy and paste is gone!!! so how do i do this? my mouse doesnt right click for some reason so .... … (read more)

i just installed firefox 4 and the edit button up top that has the copy and paste is gone!!! so how do i do this? my mouse doesnt right click for some reason so ....

Asked by debvan6 10 years ago

Last reply by cor-el 10 years ago

  • Archived

The update to 4.0.1 isn't working.

When I go to download a theme, I get the message "Not available for Firefox 3.5.5" The thing is, I already upgraded to 4.0.1 When I go to FireFox > Help > About Fir… (read more)

When I go to download a theme, I get the message "Not available for Firefox 3.5.5" The thing is, I already upgraded to 4.0.1

When I go to FireFox > Help > About Firefox, it says my version is 4.0.1. I hit check for updates just in case, but don't get anything.

Asked by Nugget 10 years ago

Last reply by jscher2000 10 years ago

  • Archived

Firefox not able to show the Toolbar. Says to re-install the Toolbar but does not say how

Installed 4.0.1. Message where toolbar should be says "Firefox is not able to show the Toolbar. Please re-install the Toolbar." It does not however tell me how to do that… (read more)

Installed 4.0.1. Message where toolbar should be says "Firefox is not able to show the Toolbar. Please re-install the Toolbar." It does not however tell me how to do that.

Asked by markbenson 10 years ago

Last reply by Xircal 10 years ago

  • Archived

firefox versin 3.5.5 wont connect(failed to connect message) and I want re-install what's there to retrieve bookmarks etc

When I try to start up firefox this message comes up: Unable to connect Firefox can't establish a connection to the server… (read more)

When I try to start up firefox this message comes up: Unable to connect







Firefox can't establish a connection to the server at support.mozilla.com.





   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.

Asked by chilcotinhomes 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

When I go to download something, the site tells me to install it from the Firefox Download Manager. Where is it? It seems like everytime I download something, it disappears without a trace forever.

I have a Windows based computer. I've tried to download a couple of things, and the Firefox download screen pops up and says it was downloaded, but I can never find wher… (read more)

I have a Windows based computer. I've tried to download a couple of things, and the Firefox download screen pops up and says it was downloaded, but I can never find where it went to. How do I get to where these things downloaded to so I can install them?

Asked by frogbeer 9 years ago

Last reply by StanWalker 9 years ago