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  • Archived

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (read more)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 years ago

Last reply by James 5 years ago

  • Archived

Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (read more)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Clicking a link will not open a new tab

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page.… (read more)

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

Asked by postseason 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (read more)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Asked by SetTheRay 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox v34.05 on Desktop (Windows 7) "Not Responding" after "resuming Windows" - takes 2-3 minutes (or more) to be able to click ANYWHERE or do ANYTHING. Why??

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone … (read more)

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone black, and I click the mouse to get that "Resuming Windows" screen, if I have left any FF windows open, the computer is essentially dead in the water for up to several minutes - FF will do nothing: no new windows, no closing old windows, no clicking on a tab, no ability to get a cursor in a field -- and if I try ANYTHING, I get the swirly cursor and "(Not Responding") appears in the title bar. This goes on for no fewer than 2 minutes or so, and as long as 3, 4 or even 5 minutes. It takes longer for the computer to become usable coming out of Resume than it does when I first start the darn thing up. Old threads address this issue on versions of FF as far back as 21, 22, 23, but I haven't seen any that address it in the newest versions of FF. Is it hopeless? (p.s. I'm really not terribly tech savvy, so use small words LOL)

Asked by elprofesor2112 5 years ago

Last reply by guigs 5 years ago

  • Archived

script error composing email in outlook

Hello, I get a script error ("warning unresponsive script") when composing an email in Outlook and only when running in Firefox. I am on the current release (34.0). Thi… (read more)

Hello,

I get a script error ("warning unresponsive script") when composing an email in Outlook and only when running in Firefox. I am on the current release (34.0). This problem did not happen right away after going to the current release but much later. Problem was sporadic at first but is now persistent. Trying the stop or continue options do not work. Firefox is stuck in an endless loop. None of the other tabs will work. I have to use TaskMaster to shut down Firefox.

The problem happens only when I'm formatting bullets (numbered, ordered, etc) within the text of the email. The first bullet will compose OK. When I hit enter to compose a second bullet, I will consistently get the unresponsive script error.

The specific script is copied over below.

    Script: https://a.gfx.ms/jquery_IxInqeqWhsTYFrwY33VHww2.js:16

I ran the debug program and have attached a screen print of the results.

I presented this problem to the Microsoft Community after searching the site for help. They gave me the standard reply to reset Firefox to the default values and to contact Firefox.

Your help will be appreciated. Thanks.

Asked by vj000000 5 years ago

Last reply by vaswolter 5 years ago

  • Archived

Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (read more)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 5 years ago

Last reply by guigs 5 years ago

  • Archived

Can't open a bookmark backup, I can see 5 different backups that ware saved automaticly but when pressed nothing happens.

All my tabs closed when I installed skype which changed my homepage and some firefox settings, I can excess the bookmark backups that ware done automatically by firefox e… (read more)

All my tabs closed when I installed skype which changed my homepage and some firefox settings, I can excess the bookmark backups that ware done automatically by firefox every moth or so and it would satisfie me, but when I press it, it asks if I am ok with replacing current tabs with the backed up ones, I click yes, and nothing happens. Any help?

Asked by TheMonte 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox 34.0.5 is blocking "necessary" popups & preventing me from viewing/using several sites, even though I've un- checked the box, "Block Popups".

Hi! I've been having an unusual problem relating to, what I was told is the "built-in popup blocker" in Firefox, & that there's an about:config setting(s) that I need… (read more)

Hi! I've been having an unusual problem relating to, what I was told is the "built-in popup blocker" in Firefox, & that there's an about:config setting(s) that I need to change. Here are the problems I've been having: 1. When I try to place an order online I can't use Firefox, (& I'm forced to use the nasty old IE), because when I click on certain items I don't get the small drop-down menu that allows me to choose the flavor/size/quantity. (e.g. My dog's chew bones come in 4 flavors, but when I click on the bones I want I don't get the little drop-down menu that shows the flavors; I'm unable to continue placing the order because the site needs to know what flavor I want to order) 2. There are 5 sites showing streaming media of "nest-cams" of Bald Eagles; Peregrine Falcons & various other wildlife that I view daily. One site is http://www.wildearth.tv/cam/pittsburgh-bald-eagles; however, I can't view the site on my PC because this site, (& the other 4 as well), rely on "pop-up ads" for revenue, & if you have a free account rather than a paid subscription, the pop-up ads are just part of the viewing experience on the site. I was told by one of the Moderators that Firefox has a 'built-in' pop-up blocker, (not one that's added on as an extension/add-on/plugin), & that there's an about:config setting(s) that I need to change so I'm able to view my nest-cams on their sites. ***IMPORTANT INFORMATION*** If I go to any of the 5 'problem' sites using my iPad...sitting only inches away from my PC...using the same Internet connection...I can watch these sites perfectly!! Weird, huh?!?! So, I was told I need to go to about:config & make adjustment(s), but I don't want to screw anything up! I went there & looked through everything & there are several lines containing the word "pop-up", so I need the advice of someone who knows what to do. Tada...so her I am bothering you nice people! I'm running Windows 8.1 & using Firefox 34.0.5, (this is the device that won't let me view the nest cams); my iPad is new, v.8, (I think)..& I can & do watch any site I want, (including the 5 'problem' sites any time I want...the picture is too tiny for regular viewing & I can't take screenshots for the detailed records I keep, or I'd just use my iPad all the time). I have the box in Tools>Options UN-checked for 'Block Pop-up Windows', & I do NOT have any other pop-up blocker enabled in Firefox. I hope I gave enough info, but if you need to know anything else, just ask. Thank you for taking the time to read my post, & thanks in advance for any suggestions/instructions you may provide. I really need to be able to access these 5 sites using my PC because the nest-cams have been turned on for the 2015 Season & I'm desperate to get this matter resolved. It won't be long till there are eggs being laid & I have to be ready!  :) Thanks a bunch! Nuts4Mutts  :)

Asked by Nuts4Mutts 5 years ago

Last reply by cor-el 5 years ago

  • Archived

What is going on, Firefox is crashing, Freezing, and now using all my ram.

First thing, why is there no "register button" on the forums, tell your UI guys this IS confusing, not might be confusing, you have to go through this question submission… (read more)

First thing, why is there no "register button" on the forums, tell your UI guys this IS confusing, not might be confusing, you have to go through this question submission to register at the forums. Been on the Web since I started hosting a BBS in 1988, I should not be confused. I should be browsing the forums right now looking for the right thread to get some help in. Wonder where this will be posted? I don't know, because this is confusing.

As I'm typing this my characters are freezing ever 15 seconds or so. Is there something wrong with the current build? I've had crashing and "not responding" problems for the last month and a half. Have removed all plugins and Add-ons (not cool at all) and then re-installed, twice if you include today. You see, since the last update, which I thought might be a bug fix, Firefox is now using most all of my ram, usually about 3.2 GB of it, no matter if there is 4 tabs or 15 (which I would NORMALLY have in my browsing, so I no there was a point where Firefox had no problem with this). That sounds like a memory leak to me. My question is: Is there something wrong with Firefox right now? Seccurity Essentials and MBAM both say I"m virus and malware free, which would make 4 years of being virus and malware free, I make an effort to browse smart, so I'm pretty sure that's not it. I'm attaching a link to a Screenshot I put in my dropbox of the threads tabs of Process Explorer, what are all these threads? Why is firefox running all these Threads at once. Is this normal? I cannot use Firefox right now, is there something wrong on my end or your end?

https://www.dropbox.com/s/8jtofcfn0wfybor/FFThreadsOpen.JPG?dl=0

Thank you, Adam.

Asked by Spladam 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Attachment problem

Hi, i have a problem for a long time in Firefox and that is whenever i try to upload any file via Elance.com it gives a error and if i click on "Attach file" button it w… (read more)

Hi,

i have a problem for a long time in Firefox and that is whenever i try to upload any file via Elance.com it gives a error and if i click on "Attach file" button it would pop up another page to upload manually.

Error: "Using one of the supported browsers with the latest Adobe Flash is required to experience enhanced file uploading features. Click "attach files" to proceed with the basic version."

I am Using Firefox 34 and latest flyer player installed. On the other hand i can upload any file successfully without any problem on Opera and Chrome.

Any help would be appreciated.

Thanks in advance, Sattar

Asked by Hamza2014 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Падения

постояные падения, в безопасный режим заходит, работает какое то время и падает, последняя ошибка Crash ID: bp-ab6058d9-b927-4627-8b53-7e5262141230, антивирусные программ… (read more)

постояные падения, в безопасный режим заходит, работает какое то время и падает, последняя ошибка Crash ID: bp-ab6058d9-b927-4627-8b53-7e5262141230, антивирусные программы тоже не устанавливаются, касперский написал не хватает цифровой подписи и не завершил установку, аваст тоже не установился, проблема также есть сбраузером опера

Asked by irina1 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Blue Coat Proxy Authentication Pop-ups

Hello world, since a while we have a problem with our authentication against a Blue Coat ProxySG (v6.2.15.1). We are using NTLM authentication. With IE, no problems occur… (read more)

Hello world, since a while we have a problem with our authentication against a Blue Coat ProxySG (v6.2.15.1). We are using NTLM authentication. With IE, no problems occur. With Firefox, while calling certain homepages, we are getting lots of authentication pop-ups (screenshot) but the webpage is not loaded correctly though. We tested Firefox version 20, 30, and 35.

We have followed many helping guides we found in the Internet, e.g., toggling the websocket (http://bluecoat.force.com/knowledgebase/articles/Solution/FirefoxpopstwiceUserAuthenticationlikemoz-proxyxxxxxxxxxxxwhenbrowsingtowebsitesusingWebSocketprotocol) or configureing the trusted-uris (https://bto.bluecoat.com/webguides/proxysg/security_first_steps/Content/Solutions/Authentication/IWA/IWA_browser_config_ta.htm) but nothing yet worked.

Our test homepage is always http://www.mediamarkt.de because it could be 100 % reprocuded that when calling this page the pop-ups appeared while the page was not loaded successfully.

Maybe someone has an idea? Thanks for any help!

Ludwig

Asked by Ludwig1234 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I restore an hours worth of writing I did in browser when it crashed!?

Only one old sessionstore.bak file - not relevant - but some other files made at the time of the crash including sessionCheckpoints.json Is my text saved anywhere? … (read more)

Only one old sessionstore.bak file - not relevant - but some other files made at the time of the crash including sessionCheckpoints.json

Is my text saved anywhere?

Asked by davbeau 5 years ago

Last reply by guigs 5 years ago

  • Archived

when i open firefox after restarting the pc i get a 2nd popup window, which I need to close manually. Why??

When starting my pc up and opening firefox for the first time, I always get a second window. which despite no menu or header behaves like a second instance of firefox. (… (read more)

When starting my pc up and opening firefox for the first time, I always get a second window. which despite no menu or header behaves like a second instance of firefox. (not a tab). I have done searches, got add blockers on and removed all malware from my pc using kaspersky latest edition and databases.

HELP! I don't know where to go next.....

Asked by p.brookes 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

After installing Firefox (latest version from Mozilla website), it starts moving\copying the data files (normally in Program Files) to the Desktop.

After installing Firefox, various data files and folders (e.g., "application.ini", "crashreporter.exe" "browser", "jsloader" & "plugins" folders, "gkmedias.dll") star… (read more)

After installing Firefox, various data files and folders (e.g., "application.ini", "crashreporter.exe" "browser", "jsloader" & "plugins" folders, "gkmedias.dll") start populating on the Desktop, they can be deleted but reappear shortly, even when Firefox is not running, the installation directory was left at the default C:\Program Files (x86)\Mozilla Firefox during installation and that is the location "firefox.exe" shows as running from in Task Manager. I have tried removing an reinstalling it twice but the problem persists. Computer is an HP Elitebook 8460p running Windows 7 Pro. Enterprise edition, Firefox has been installed for over a year without any problems until now.

Asked by Rusty_Gn8 4 years ago

Last reply by guigs 4 years ago

  • Archived

Set the default spellcheck language to English (Australian)

When I start the browser, the spell check dictionary is always English (US) I have to change it manually every time after opening the browser. In the preferences for Disp… (read more)

When I start the browser, the spell check dictionary is always English (US) I have to change it manually every time after opening the browser.

In the preferences for Display Language, I have [en-au], then [en]

Has been this way for many versions - currently 34 Happens on 5 systems here

Is there a way to set the default spellcheck to Australian?

Regards, Mike

Asked by GLComputing 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Why can't I access a website that I accessed just 10 minutes ago?

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox ha… (read more)

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox has "blocked" the site for security reasons. I have used Firefox to access my online classes for the past seven years and now all of a sudden the school's website is a "security risk"! If this problem is not resolved quickly, I have no alternative but to remove Firefox and use another browser.

Asked by Snoop4duke 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I want to know why Mozilla Foundation charged me $3.00 that overdrew my account when I did not donate any funds to them.

Mozilla charged my checking account $3.00 that was not approved, and overdrew my account. I now have a $25.00 fee attached to it for the overdraw. What is this charge … (read more)

Mozilla charged my checking account $3.00 that was not approved, and overdrew my account. I now have a $25.00 fee attached to it for the overdraw.

What is this charge for?

Asked by tiffanymorrow 5 years ago

Last reply by alan_r 5 years ago