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When I press a scroll wheel to open the link in a new tab, it opens in two or more tabs

I don't know if it would help but the same problem goes with Chrome. I already tried opening FF without any extensions but it won't seem to help me fix the problem … (read more)

I don't know if it would help but the same problem goes with Chrome. I already tried opening FF without any extensions but it won't seem to help me fix the problem

Asked by kylotrash 4 years ago

Last reply by cor-el 4 years ago

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How to stop scrolling pictures on web pages...makes me dizzy and nauseated, plus it is harmfully distracting!

Web sites are increasingly using annoying, distracting - and beyond that, harmful scrolling photos and graphics. Some of us are getting dizzy, experiencing headaches, an… (read more)

Web sites are increasingly using annoying, distracting - and beyond that, harmful scrolling photos and graphics. Some of us are getting dizzy, experiencing headaches, and feeling nauseated when on web sites that have negligently incorporated that technology. I am very upset at being made to feel ill and not being given a *choice* of whether I want to see that harmful content or not. Please let me know if there is a way to turn it off and how to do it. Thanks.

NOTE: When people are *developing* "feature" for web sites, instead of thinking how "cutesie" something will be, the *most* important consideration is whether it is going to be harmful to others or not - harmful includes, physical and emotional distress, distraction, headaches, etc. Forget the "cutesie" how "cool" factor, and let's act like adults - the bottom line is healthful efficiency!

Asked by upinarmsaboutharmfultech 4 years ago

Last reply by cor-el 4 years ago

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Firefox 36.0.1 will not start on Yosemite 10.10.2 even with clean install.

Firefox 35.0.1 will not start on Yosemite 10.10.2 even with clean install either. I'm using v33.1 because it's the only one that will start. I think v34 worked too, but… (read more)

Firefox 35.0.1 will not start on Yosemite 10.10.2 even with clean install either. I'm using v33.1 because it's the only one that will start. I think v34 worked too, but I don't have a copy to test. I happened to still have v33.1 on a backup disk! The last "crash" in my library was 5/24/14 and was for a version older than 33 (31 I think).

The Dock icon for Firefox goes up once then returns to the dock, nothing else that I can find happens! This is in the console log: 3/16/15 18:05:22.620 com.apple.xpc.launchd[1] (org.mozilla.firefox.182928[11568]) Service exited with abnormal code: 255 This is the console log for v35: 12/13/14 08:06:01.521 com.apple.xpc.launchd[1]: (org.mozilla.firefox.48312[6679]) Service exited with abnormal code: 255

I have Message Inspector info, but the "Add images:" below will not let me upload a .tiff or a .pdf. I get the following error: "Error uploading image Invalid or no image received."

I and I can't figure out how to copy and paste the text.

Asked by cmonsen 5 years ago

Last reply by cmonsen 5 years ago

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small icons are missing in outlook email account like inbox,new email or signout button images not available.

Hello, I attached screenshot. Small buttons/icons are missing in email account but when I try to open my account in other browser like Explorer and Google,It Works perfec… (read more)

Hello, I attached screenshot. Small buttons/icons are missing in email account but when I try to open my account in other browser like Explorer and Google,It Works perfectly. Can you please look into this issue. Thank You. Mukesh

Asked by mukesh99 5 years ago

Answered by cor-el 5 years ago

  • Solved
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Whenever I update FireFox all my ID's and Passwords vanish from Password Manager

For several recent updates of FireFox all my ID's and passwords (saved in password manager) disappear. I have been able to retrieve them by swapping one or more of three … (read more)

For several recent updates of FireFox all my ID's and passwords (saved in password manager) disappear. I have been able to retrieve them by swapping one or more of three files from a previous version ("Key3.db", "Logins.json", & "Prefs.js") UNTIL THE LAST THREE OR FOUR UPDATES. This fix no longer works and I am therefore reluctant to update any more. I would like to know... a) Has this bug been fixed? b) If it hasn't, how can I store my ID's & Passwords elsewhere so I can quickly re-install them or at least see them in a list so I can manually copy them all back in again? c) How can I stop an annoying pop-up telling me to update FireFox (other than by updating it)?

I have used FireFox happily for many years but this problem is very annoying and I am looking to change (very reluctantly) to some other browser if another update loses all ID's & Passwords and I have to re-install an older version to get them back. Please help if you can -- and thanks for considering this problem.

Asked by rickchat 5 years ago

Answered by FredMcD 5 years ago

  • Solved
  • Archived

Bookmarks manager is missing. FF33.1.1 (Please don't tell me to upgrade.)

I had to create a new profile. I exported the bookmarks from the old profile into the new one. All of the bookmarks that were on the bookmarks toolbar are in the new prof… (read more)

I had to create a new profile. I exported the bookmarks from the old profile into the new one. All of the bookmarks that were on the bookmarks toolbar are in the new profile, but none of the bookmarks under the old bookmarks tab are under the new one (in the new profile). And there was no link to the bookmarks manager (in the new profile). How do I get it back?

Asked by riderz49 5 years ago

Answered by cor-el 5 years ago

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lost all http passwords after resetting Firefox!

I pushed the reset button of Firefox, but not knowing that I would then loose ALL http passwords! It was a shock to me! How can I get them back? Where to search? The was… (read more)

I pushed the reset button of Firefox, but not knowing that I would then loose ALL http passwords! It was a shock to me! How can I get them back? Where to search? The wastebin?

Asked by mvloon 5 years ago

Last reply by knotafool 5 years ago

  • Solved
  • Archived

http://nickpjason.github.io/html5loop/ keeps popping up unsolicited.

While using FireFox this NickPJason.github.io page launches without my having asked for it. Is Mozilla pushing this page? Or is it malware? … (read more)

While using FireFox this NickPJason.github.io page launches without my having asked for it. Is Mozilla pushing this page? Or is it malware?

Asked by AllEars 5 years ago

Answered by James 5 years ago

  • Archived

Not enough room for add-on icons

I'm trying to get a further icon to display alongside others next to the Home, Bookmarks and Downloads icons. After installing the Simple Mail add-on, instead of it appea… (read more)

I'm trying to get a further icon to display alongside others next to the Home, Bookmarks and Downloads icons.

After installing the Simple Mail add-on, instead of it appearing next to the others an arrow has appeared pointing to the right, and when clicked on there's the missing Simple Mail icon.

I've tried to sort this in Customise and although I can drag the mail icon to where I want it, it disappears again when I Exit Customise.

The URL bar takes up over two thirds of the screen width (it expanded when I removed the Search bar) and I can't find any drag handles to slide it back to the left to make room for more add-on icons.

Is there a fix please? FF 33.1.1 Latest Simple Mail

Asked by Caison 5 years ago

Last reply by Caison 5 years ago

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Unable to access Gmail from Firefox, using my Windows 8.1 laptop

Hi, I have FVD Speed dial and Eversync installed on my Windows 7 laptop, which I've been using for ages now and never had any problems whatsoever. One of my speed dials … (read more)

Hi,

I have FVD Speed dial and Eversync installed on my Windows 7 laptop, which I've been using for ages now and never had any problems whatsoever. One of my speed dials is for my Gmail account, but I cannot get into my email on my laptop that has Windows 8.1 installed from Firefox or Cyberfox even though I can do so without difficulty using Chrome and Opera. On this same laptop (running W8) all the rest of the speed dials are fine - it's only the Gmail one that won't work and I get the following message:

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I have tried every single troubleshooting guide I can find (including going into about:config and making changes there) but to no avail and it doesn't seem (from what I've read) that anyone else has this perculiar problem that I'm experiencing.

As Gmail is one of the speed dials I use the most, it's getting really frustrating and I love this browser so don't want to have to ditch it, but if I can't get this fixed I'm afraid I'm going to have to.

Can anyone help me please?

Thanks

Asked by SMae64 5 years ago

Answered by philipp 5 years ago

  • Archived

No "Save Username & Password" Prompt Appears

I just bought a new PC and transferred my Firefox Profile from an external drive to my new PC after downloading Firefox. Everything is fine (all my bookmarks and extensio… (read more)

I just bought a new PC and transferred my Firefox Profile from an external drive to my new PC after downloading Firefox. Everything is fine (all my bookmarks and extensions are there), but Firefox will no longer save my passwords, nor were any "saved" from my old profile. I can sign into websites, but no "save password" prompt appears on the page. I'm not in Private Browsing mode. I restarted FF in safe mode and turned off hardware acceleration and still no save prompt.

Asked by solrage 5 years ago

Last reply by voyant 5 years ago

  • Archived

FireFox will not load google, facebook or youtube

I am having this issue on my iMac and my MacBook Pro 'I have followed all the trouble shooting suggestions online - they do not work. FireFox is having serious issues try… (read more)

I am having this issue on my iMac and my MacBook Pro 'I have followed all the trouble shooting suggestions online - they do not work.

FireFox is having serious issues trying to connect to any Google site, FaceBook and YouTube? Occasionally I see issues when trying to connect to a site that is using some kind of Google JS as well. The site either tries to load and hangs - or just does noting? I get a lot of "Waiting for ...." in the lower left corner.

This is specific to FireFox because Safari has absolutely no issues. This has been an issue for over a week or so now and has totally shut me down form using FireFox!

By the way - while trying to load the Troubleshooting Information for this ticket - I get the same issue - but this time - it's actually tells me "Can't connect to server"?

Chris Sgaraglino, CTO IGLM, Inc.

Asked by CSgaraglino 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

I get the message "Untrusted Connection" just with Firefox; not with IExplorer.

This Connection is Untrusted You have asked Firefox to connect securely to bay174.mail.live.com, but we can't confirm that your connection is secure. Technical Details An… (read more)

This Connection is Untrusted You have asked Firefox to connect securely to bay174.mail.live.com, but we can't confirm that your connection is secure.

Technical Details An error occurred during a connection to bay174.mail.live.com. Peer's certificate has been marked as not trusted by the user. (Error code: sec_error_untrusted_cert)

(The option to "I understand the risks" is not there.)

Asked by ianiab 5 years ago

Answered by jscher2000 5 years ago

  • Archived

sessionstore.js cannot be found in 33.1.1

I depend on Group Tabs and if/when FireFox crashes sometimes sessionstore.js gets corrupted. I regularly archive copies of that file so I can recover. In one of the lat… (read more)

I depend on Group Tabs and if/when FireFox crashes sometimes sessionstore.js gets corrupted. I regularly archive copies of that file so I can recover. In one of the latest versions (after 11/8/2014) it appears that you have either changed the method or hidden sessionstore.js somewhere other than on my C:/ drive. it is no longer "findable" with "show hidden files" turned on

1. Will you tell me/us where it is now located or 2. Tell me/us how to recover our sessions

Asked by GerryWilliams2 5 years ago

Last reply by ptressel 5 years ago

  • Archived

Firefox hangs when I try to open "troubleshooting information" under the help menu. One who had this problem fixed it by restoring the 'toubleshooting add-on'.

Firefox hangs when I try to open "troubleshooting information" under the help menu at the about:support page. A previous questioner implied there was a troubleshooting ad… (read more)

Firefox hangs when I try to open "troubleshooting information" under the help menu at the about:support page. A previous questioner implied there was a troubleshooting add-on that when restored, fixed his problem. Where do I find this?

Asked by LiDavis 5 years ago

Last reply by jscher2000 5 years ago

  • Solved
  • Archived

'Untrusted Connection' when I attempt to open Gmail.

I've never had any issues with Gmail up until today. I'm not entirely sure what the support technician from Best Buy did while fixing my anti-virus, but now FireFox refus… (read more)

I've never had any issues with Gmail up until today. I'm not entirely sure what the support technician from Best Buy did while fixing my anti-virus, but now FireFox refuses to load the Gmail webpage. It now tells me that the connection isn't trusted and refuses to load it in any way, shape, or form.

"This Connection is Untrusted

You have asked Firefox to connect securely to mail.google.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)"

I have not specified for it to connect securely, but I'm guessing it always has. I desperately need to get this issue fixed as my schoolwork is tied to my Gmail and I use it often.

Asked by JetlagF15 5 years ago

Answered by CoryMH 5 years ago

  • Archived

Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (read more)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 5 years ago

Last reply by John99 5 years ago