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  • Archived

help me in creating a collection of Themes. After I save the file and save, it says there is an error in the form.

I need step by step instruction I think. I saved the icon as a png file. I browsed to the file and saved it. But it always returns the same error msg: "there is an er… (read more)

I need step by step instruction I think. I saved the icon as a png file. I browsed to the file and saved it. But it always returns the same error msg: "there is an error in the form"

Asked by Karla Pudenz 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox script errors and upgrade flash text playing games in facebook

Firefox updated Keep checking on problems for script error issues and plugins hanging up games and have tried some of those answers. Using Vista. I refresh and reload and… (read more)

Firefox updated Keep checking on problems for script error issues and plugins hanging up games and have tried some of those answers. Using Vista. I refresh and reload and reload, sometimes that works, but ughhhhh! Sometimes it comes up with script error and sometimes it comes up with upgrade flash, shockwave and now it is saying loading game upgrade flash text and game doesn't load even when refreshing. Happens in Puzzle Charms and candy Crush Saga. I did a remove all cookies this last time now my facebook timeline doesn't show. I cleared the web content cache. I have done what it says to do in Add-on, plugins under Tools. Always activate Java and shockwave. I had saved a photo of some of these error messages but there is not place to add them here.

Asked by sugaralert 6 years ago

Last reply by LUCANZ 6 years ago

  • Archived

Stop Firefox reloading webpages when hitting back button

Is there any way to make hitting the back button not reload pages? It's become a bit of annoyance to me within the past few days because it sorta messed with my flow. For… (read more)

Is there any way to make hitting the back button not reload pages? It's become a bit of annoyance to me within the past few days because it sorta messed with my flow.

For example, let's say I'm looking at a phpBB forum. There's a unread posts button next to each topic. I click on the one next to a topic, this topic has 3 pages. The last post I read was halfway down the first page, it takes me to it (and adds "&view=unread#unread" to the URL). I finish reading the page, and move on to page 2. Partway down page two, I decide to go back to page 1 to re-read something that got quoted, and click the back button. But because of what seems like a recent change, Firefox attempts to reload the page instead of its old functionality... and thanks to the unread bit at the end of the URL, phpBB serves up page *3*. Now instead of going back, I've gone forward.

Asked by ShinyNautili 6 years ago

Last reply by finitarry 6 years ago

  • Archived

ca-certificate expired, but I do trust the website

My internet-router uses a certificate which has expired. So I cannot access the admin-interface of the router. Is there any chance to tell Firefox to accept this certifat… (read more)

My internet-router uses a certificate which has expired. So I cannot access the admin-interface of the router.

Is there any chance to tell Firefox to accept this certifate?

Asked by harlekin 6 years ago

Last reply by christ1 6 years ago

  • Archived

I updated Firefox to 32.0.2 and lost all passwords. Oddly still have all bookmarks. How can I recover the old passwords?

The title sums it up, if there's more information I need to provide please let me know. Currently when I look up passwords using the password manager in tools, options, s… (read more)

The title sums it up, if there's more information I need to provide please let me know. Currently when I look up passwords using the password manager in tools, options, security, show passwords it is empty. Hoping there's a way to restore all of the old passwords.

Asked by MozRausch 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox download of files not working or not finishing for one user on one computer account but does for another on a separate account.

Firefox on mac osx with automatic updates for OS and Firefox up to date for over a year recently started producing failed downloads (probably between 9-13 and 9-14, aroun… (read more)

Firefox on mac osx with automatic updates for OS and Firefox up to date for over a year recently started producing failed downloads (probably between 9-13 and 9-14, around the time of the last Firefox update). What has been tried to fix this: everthing from the Mozilla help pages “What to do if you can't download or save files” asserted to be based on information from “Unable to save or download files (mozillaZine KB)” with the exception of dealing with the "plist" file since that could not be found in this OS installation. If anything has changed through these efforts, it has been to cause the failure to be more severe. Before attempting any fixes, the downloads usually produced a zero-byte file of the expected name and an apparently full-length download file with the expected name and a ".part" extension (or an abbreviated download file with a jumbled alphanumeric name and ".part" extension). After all the fixes were attempted, with the additional trial of patching the profile from TimeMachine back-ups well before the initiation of the problems, and then a final effort of a complete Firefox re-install (freshly downloaded via the separate account on the computer then Firefox removed prior to a fresh install), downloads now fail for that one problem account producing only the zero-byte file of the expected name and no ".part" files yet seen again. Created new profiles in Firefox under the same computer account inherit the same download problems (tried twice).

FYI: in addition to the troubleshooting information below, the computer account with the Firefox problems reports another four plug-ins (Blue Jeans, RBlue Jeans and "install" for both). As these do not show up on this computer account where the Firefox browser has no download issues, this may matter. But since the download issues were independent of Safe Mode operation for Firefox, presumably the plug-in differences would not matter.

Asked by aparmstrong 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

"Most Popular" appears in Spanish after update to 32.0.2

I was working away and decided to update to the latest version. Not my BEST idea, because now Huffington Post US Politics page now shows "Most Popular" section in Spanis… (read more)

I was working away and decided to update to the latest version. Not my BEST idea, because now Huffington Post US Politics page now shows "Most Popular" section in Spanish.

??????????????????????????

Asked by Gabe_ORielly 6 years ago

Last reply by azfutball13 6 years ago

  • Archived

I downloaded Firefox Version 32.0.2 on my MacBook Pro with OS X version 10.9.5 But Firefox does not open. What did I do wrong?

I have been using Firefox on this computer for several months with no problems. I share this computer with my wife and her "desktop" is working great with Firefox version… (read more)

I have been using Firefox on this computer for several months with no problems. I share this computer with my wife and her "desktop" is working great with Firefox version 32.0.3.....should I uninstall the 32.0.2 version of Firefox on my desktop and download the same version that is on my wifes desktop?

Asked by TL Bowen 6 years ago

Last reply by guigs 6 years ago

  • Archived

Soundcloud plays, but can't search/skip through track

When using Soundcloud with the latest Firefox (32.0.2) on Windows (7, 64-bit) I can play tracks, but I can't search in them/skip to where I click on the waveform. The wav… (read more)

When using Soundcloud with the latest Firefox (32.0.2) on Windows (7, 64-bit) I can play tracks, but I can't search in them/skip to where I click on the waveform. The waveform does indicate what part of the track it is playing without problems.

- I'm blocking Flash on Soundcloud, but I don't see how that's a problem since it can play tracks. - I've tried this with and without the "HTML5 audio" option in Soundcloud (under Experimental options) but I notice no difference at all. - media.windows-media-foundation.enabled, play-stand-alone and use-dxva are all set to true.

Anyone has any idea what might be causing this pretty specific problem?

All my extensions are the latest version, and I've disabled those who I suspected of trouble before testing.

Asked by boosty 6 years ago

Last reply by guigs 6 years ago

  • Archived

Why do all my downloads "fail"?

I when I click on a file in Firefox, nothing happens and when I look in my downloads folder, the files say file. I was able to download files yesterday and I don't think… (read more)

I when I click on a file in Firefox, nothing happens and when I look in my downloads folder, the files say file. I was able to download files yesterday and I don't think I did anything to the settings. It happens with both files that are emailed to me and files on websites. I have tried everything in the Cannot Download or Save Files article so please don't post a link to that. Nothing worked, not even a reset. I would try scanning my computer for malware, but I CAN'T DOWNLOAD ANYTHING. I'm pretty sure this is a problem with Firefox since I am able to download and save files in Safari. I would just use another browser, but all my passwords, bookmarks, etc. are saved in Firefox. This is a very frustrating problem since people send me numerous files everyday that I have no way of viewing!

Asked by DaynaAlyson 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox keeps crashing

My firefox has started crashing a few months back. At the begining it was crashing once a week. It got worse by time. Now it crashes a few times a day. I am running Fire… (read more)

My firefox has started crashing a few months back. At the begining it was crashing once a week. It got worse by time. Now it crashes a few times a day.

I am running Firefox 32.0.3 on Mac OSX 10.9.5.

I have updated both my OS and firefox but it didn't help.

I have also read previous questions.According to some of the answers, I tried to run firefox in safe mode. But it still crashes.


Any ideas whatI could do?

Asked by nogrudge 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Norton Toolbar keeps crashing Firefox 32

Hi I have a problem with Norton Toolbar and this has been going on for months now. Norton Toolbar keeps crashing Firefox on my computer and another computer. It is doing … (read more)

Hi

I have a problem with Norton Toolbar and this has been going on for months now. Norton Toolbar keeps crashing Firefox on my computer and another computer. It is doing my headin as i have uninstalled and reinstalled norton and firefox but problem still continues.

I have spoken to Norton for the last few days and they said they need to remote my computer for them to have a look why firefox keeps crashing but they cannot seem to find anything wrong, but i keep telling that the crashing happens on mine and another computer that rae using the same software.

Below is 5 recent reports from monday 22nd and can someone please confirm that it is norton causes the crashes so that i can prove to them its the toolbar not the computers itself.

bp-06d3b51e-87ba-435b-8bfd-eebc62140922 bp-8248b3e3-f8dc-4be5-ad25-e840c2140920 bp-28239f07-acd5-4b6a-bd71-18b082140920 bp-d6d15287-8153-48fb-8cbd-3f3e72140920 bp-5325a35b-badb-4c6c-a667-a21c72140920

Asked by mhickie91 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

How do I login to my old (pre 2010) Mozilla Support account?

I have asked similar questions before - but do not recall the explanation given. I had a Mozilla Support account going back to about 2007 or maybe even earlier. One day I… (read more)

I have asked similar questions before - but do not recall the explanation given.

I had a Mozilla Support account going back to about 2007 or maybe even earlier.

One day I was simply unable to login even though I used the lost password facility.

I started a new account - this one - but always wondered about the earlier one.

Just now, by chance I noticed the password for my original support account is still stored in the "options box" and so I tried to use it again - -unsuccessfully - in going through the lost password process - I saw some words flash up about problems relating to accounts older than 2010.

Has a way to login to those old accounts been established, please, and if so How do I go about doing it as well.

Thank you - with apologies for being repetitious.

Asked by Andrew S Hatton 6 years ago

Last reply by dumbie 6 years ago

  • Archived

does FireFox support <input type="file" accept = "file_extension">

The code below (should?) list only the file types listed but when I use FF 32.0.2 it lists ALL Files (*.*) The code is copied from http://www.w3schools.com/tags/try… (read more)

The code below (should?) list only the file types listed but when I use FF 32.0.2 it lists ALL Files (*.*) The code is copied from http://www.w3schools.com/tags/tryit.asp?filename=tryhtml_input_accept

<form action="demo_form.asp"> <input type="file" name="pic" accept=".docx, .doc, .pdf"> <input type="submit"> </form>

Asked by MC-Derek 6 years ago

Last reply by Gingerbread Man 6 years ago

  • Archived

Unwanted Firefox entry in the Open With Windows Explorer menu

Open Windows Explorer and right-click various file types. You'll see there's a submenu called "Open with" that allows you to choose a particular application. Firefox is l… (read more)

Open Windows Explorer and right-click various file types. You'll see there's a submenu called "Open with" that allows you to choose a particular application. Firefox is listed for numerous file types it can't actually handle, like RAR and MKV.

Does anyone know why? I've never attempted to open those file types with Firefox, though I did download such files with Firefox. I can't find any bug reports about this, and the above seems like too little information to file a report.

I'm not the only one with this issue:

Asked by Gingerbread Man 6 years ago

Last reply by Yaron 6 years ago

  • Archived

Can't load videos or music on Firefox

I have the latest version of Firefox and Adobe Flash installed onto my machine, running Windoiws 7 Pro but when I go onto youtube videos will not even load and often fire… (read more)

I have the latest version of Firefox and Adobe Flash installed onto my machine, running Windoiws 7 Pro but when I go onto youtube videos will not even load and often firefox just crashes. All other browsers work fine. I also run firefox on my window 8.1 laptop and that also works fine. I have tried reinstalling Firefox, Disabling add-ons and running firefox in safe mode, reinstalling Adobe Flash, disabling the firewall, uninstalling realplayer - none of which solve the problem.

When trying to load songs on grooveshark the following error message pops up:-

"Problem Loading Flash

We had a problem loading Adobe Flash. You may have a Flash blocker installed. If so, please disable the blocker (or add an exception) and reload to start listening."

There are no flash blockers installed that I'm aware of!

I'm out of ideas and any help would be appreciated as despite this problem, I prefer to use Firefox above other browsers.

Thanks

Asked by Jase777 6 years ago

Last reply by FredMcD 6 years ago