Showing questions tagged: Show all questions
  • Locked
  • Archived

How do I reset how I want to view a download? Firefox is now immediately downloading PDFs without asking me my preference.

I have been using Firefox and it used to ask me if I wanted to save a download or open it. Now, when it is a PDF it automatically downloads. I don't need all of these dow… (read more)

I have been using Firefox and it used to ask me if I wanted to save a download or open it. Now, when it is a PDF it automatically downloads. I don't need all of these downloads on my computer. When I go to Options, I have checked the box that says "Always Ask Me Where to Save Files". I only want to open downloads, not save them.

Asked by joceblake 7 years ago

Last reply by Andrew 6 years ago

  • Locked
  • Archived

Firefox crashed, the restore lost all my b/marks and Passwords, recover the bookmarks but not the p/words, have my old data file, dont know how to restore them

My Firefox crashed, the restore facility lost all my bookmarks and Passwords, I recover the bookmarks but not the passwords, I have my old data file from the last Firefo… (read more)

My Firefox crashed, the restore facility lost all my bookmarks and Passwords, I recover the bookmarks but not the passwords, I have my old data file from the last Firefox update, but I dont know how to restore the files back to my Firefox browser?

Asked by Makava 6 years ago

Last reply by the-edmeister 6 years ago

  • Locked
  • Archived

How do I post a solution to a surfvox infection on 09/28/14?

There was some chatter about surfvox from May to June as a browser hijack, it's gone way beyond that on 09/28/14. Once infected, it wouldn't let me get to self help sites… (read more)

There was some chatter about surfvox from May to June as a browser hijack, it's gone way beyond that on 09/28/14. Once infected, it wouldn't let me get to self help sites to fix the problem. It would also prevent the use of system tools to clean up the problem.

I had to go back to the Vista install disc to get to a restore point. It seems to be gone now. Surfvox seems to be much nastier now than a few months ago.

Asked by SPlaner 6 years ago

Last reply by the-edmeister 6 years ago

  • Locked
  • Archived

I need flash toaccess my banking sites, how do I add it to new Firefox

A few Firefox automatic updates ago, my on-line banking (and their) sites began to tell me I needed Flash and demanded that I load it. Tried, but Firefox refuses to add-o… (read more)

A few Firefox automatic updates ago, my on-line banking (and their) sites began to tell me I needed Flash and demanded that I load it. Tried, but Firefox refuses to add-on a flash support module. Claims it is outmoded. Firefox offers a substitute. Tried it. Does not meed the bank site's requirement. Using Chrome and IE (which support and include Flash) but would prefer to return to Firefox. How do I load flash, (or return to an earlier version of Firefox which allows flash to be added)? currently using FF 32.03

Asked by anotherBoba 6 years ago

Last reply by cor-el 6 years ago

  • Locked
  • Archived

why does firefox crash when i try to stream anything?

when i try to watch a video or use adobe flash and go to some websites firefox closes and crashes. i am up to date on firefox and adobe flash.i also tried to start firefo… (read more)

when i try to watch a video or use adobe flash and go to some websites firefox closes and crashes. i am up to date on firefox and adobe flash.i also tried to start firefox in safemode and that does not work.here is a list of my last 15 crash reports bp-04aab121-2471-4ca9-b63b-136c62141012 10/12/2014 1:14 PM bp-4b7ba611-f992-41db-a96b-6d27a2141012 10/12/2014 1:14 PM bp-4ba9c744-38b1-449c-98f5-6272c2141012 10/11/2014 10:31 PM bp-3a43f7fd-2fc5-4370-9d86-0be0a2141012 10/11/2014 10:29 PM bp-da2a54f8-0221-4dd4-8ced-49b142141012 10/11/2014 10:29 PM bp-e7310638-eb16-4d3c-baa7-010032141012 10/11/2014 10:14 PM bp-86baaffc-4500-48b4-8d61-422132141012 10/11/2014 10:11 PM bp-63de0733-7c48-44ce-aa5e-796082141012 10/11/2014 10:08 PM bp-c94d7bba-8342-4ba8-86cc-ce4fc2141012 10/11/2014 10:06 PM bp-fb43b6ec-ec14-483b-9372-822582141011 10/11/2014 4:05 PM bp-4eb82b0a-6be9-4351-97a6-d09302141011 10/11/2014 3:26 PM bp-458ff183-8b50-4c12-9e80-e68b52141011 10/11/2014 3:26 PM bp-f81b2ca8-975c-4664-9d57-b007f2141011 10/11/2014 2:13 PM bp-a370f65d-4e60-400e-a8b3-bab8a2141011 10/11/2014 1:13 PM bp-316a3f8f-0775-4b62-be57-bc0c02141011 10/11/2014 1:13 PM

Asked by dion69 6 years ago

Last reply by cor-el 6 years ago

  • Locked
  • Archived

Error message when clicking 'mark it as solved' in my email.

I was given a great answer that resolved my issue with Flash Player for Firefox. I then clicked the tab named 'mark it as solved'. The error message is: ++++++++++++++++… (read more)

I was given a great answer that resolved my issue with Flash Player for Firefox. I then clicked the tab named 'mark it as solved'.

The error message is:

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I tried many times and the error does not go away. Is there a fix in the works for this?

Thank you and also thank you to all that have replied to my other questions. I am new to Firefox and I find that the support answers are actually great. I prefer Firefox now over other browsers. But, as I come up against errors or uncertanties, I like the fact that I can ask questions in a simple manner...unlike other web browser support. Great job.

Asked by jjn85710 6 years ago

Last reply by cor-el 6 years ago

  • Locked
  • Archived

Can I download service pack 3 on a 32-bit version for windows xp?

Hello everyone, I am getting a Fatal Error (KERNEL32.dll) when I try to launch Skype. I've searched on Google to fix my problem and most of the site says that it's becaus… (read more)

Hello everyone, I am getting a Fatal Error (KERNEL32.dll) when I try to launch Skype. I've searched on Google to fix my problem and most of the site says that it's because my installation of Windows XP isn't running the most recent Service Pack (SP3) from Microsoft. Now I have to upgrade my service pack, but I heard that there's no sp3 for a 64-bit version of windows. My computer is running a 32-bit version of windows XP and I have service pack 2. Can I upgrade my service pack? It would be great if someone tells me step by step that how can I upgrade my service pack. Thanks.

Asked by Sirazum-Saad 6 years ago

Last reply by AliceWyman 6 years ago

  • Locked
  • Archived

Colored Fonts just wanted to share a font and say thank you for opening a door.

This is most definitely in the wrong section I would of preferred sending this a complimentary email. About a few weeks ago I had made a project to work with colored TTF … (read more)

This is most definitely in the wrong section I would of preferred sending this a complimentary email.

About a few weeks ago I had made a project to work with colored TTF however to my knowledge I was stuck with internet explorer 11 and windows 8.1.

Now to my surprise from the makers of Font Creator mentioned to me that Firefox could now do the colored fonts.

So I am just taking the time to say who ever worked on making this possible has now open doors to a new realm of ideas in the font making and I am quite grateful. At least now other Operating Systems will be able to use them and not be limited to just one OS.

P.S: You can delete this post as I don't want this to show up like spam (was never intended to be as such) however should you want to use the font I made (which is heavy) to see how well Firefox engine for the fonts can take it and what can be done to optimize it by all means.

The project page is here https://www.kickstarter.com/projects/1183671522/social-fonts?ref=nav_search

My actual font I made dist.be/files/SocialFont.zip

Best wishes and considering I'm turning 40 this Friday this is one heck of a birthday gift!

Shawn W. Dion

Asked by ShawnDion 7 years ago

Last reply by guigs 7 years ago

  • Locked
  • Archived

How to access and run places maintenance add on?

10/4/2014 Thank you Cor-el for your rapid response to my original question. I do believe I downloaded the Places Maintenance add on. But I have no idea as to how to acc… (read more)

10/4/2014 Thank you Cor-el for your rapid response to my original question. I do believe I downloaded the Places Maintenance add on. But I have no idea as to how to access that add on and run it, if that's what I should do. I did try to restore a backed up HTML bookmark file. This seems to have changed the "wrong" URL that I get to a different wrong URL. Thanks.

Asked by Royma 6 years ago

Last reply by cor-el 6 years ago

  • Locked
  • Archived

How dumb did Firefox Management Get?

So I finally get a Surface Pro 3 and bring it home. Excited to install the "touch" version of Firefox, since I've used it on my non-touch computers for at least a decad… (read more)

So I finally get a Surface Pro 3 and bring it home. Excited to install the "touch" version of Firefox, since I've used it on my non-touch computers for at least a decade, only to find that they've cancelled the development.

WTF?! Seriously? Worse is that I found the reason posted in a blog, "Not enough interest". Hmm, maybe it's because nobody knew about it? Even those that did, couldn't get it to work in the touch environment. Maybe it's because it wasn't released as a "release" and always as a Beta?

Here is a fact, you've lost this user for good. Development on this old version of non-touch is what you should stop on. I mean, what computers today AREN'T touch screen? If they're not, your current and even past versions are more than enough.

Firefox had a chance to gain some ground but that is now gone. Instead they've chosen to go with the smaller market Android, build their own OS (Good luck with that) and continue developing a "desktop" mode that is more than fine.

Instead they're leaving behind a market share that is larger than both Apple and Android COMBINED. Here's an idea - FIRE your management team 'cause they don't know crap about their users. If you ever release a version in the Windows Market, great. Until then, I'm gone and I'm sure I'm not alone.

Thanks but now I have to get this impossible to use desktop version off my Surface.

Asked by dniezby 7 years ago

Last reply by philipp 7 years ago