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Just upgraded to 32.0.1 and drop down menus have been shifted to the left. How can I correct this?

I just upgraded to 32.0.1 for Mac and ever since the drop down menus have been shifted to the left. I have tried resetting. I have tried resetting Firefox and the probl… (read more)

I just upgraded to 32.0.1 for Mac and ever since the drop down menus have been shifted to the left. I have tried resetting. I have tried resetting Firefox and the problem was not solved.

Asked by MMMRoss 7 years ago

Answered by cor-el 7 years ago

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I want PDF to open in the browser, not download. I can't find a setting to do this.

Other browsers open a pdf on the web inside the browser, which I like. Firefox wants to download it, which I do not like. The settings do not seem to allow me this choice… (read more)

Other browsers open a pdf on the web inside the browser, which I like. Firefox wants to download it, which I do not like. The settings do not seem to allow me this choice for pdf. Other file types work.

Asked by Oran 6 years ago

Answered by CoryMH 6 years ago

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Unable to cancel downlaod, does not stop even when I close prog and restarts on re-opening FF

A download of Hugin form sourceforge never completesd and is still in the download queue. I cant delete the entry and FF says it is still running everytime I quit. How … (read more)

A download of Hugin form sourceforge never completesd and is still in the download queue. I cant delete the entry and FF says it is still running everytime I quit. How do I permantly delete this download.

Asked by trbar 7 years ago

Answered by trbar 7 years ago

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All of my passwords disappeared after 32.0 even though privacy set to "remember history"

I have used Firefox since it was introduced and have had it remember my passwords for as long as that's been possible. Suddenly, last week, after the 32.0 upgrade, all of… (read more)

I have used Firefox since it was introduced and have had it remember my passwords for as long as that's been possible. Suddenly, last week, after the 32.0 upgrade, all of my passwords completely disappeared. I have the Privacy settings set to "Firefox will Remember History". Why would they have disappeared, and how can I retrieve them? Is there anything nefarious I should be worried about (could they have been stolen)?

I am running Windows 8.0 on a 64-bit computer with 4GB RAM/1TB HDD. Today, I upgraded to 32.0.1, but the passwords are still missing. I have Sync enabled.

Asked by Michael R. Barnard 7 years ago

Answered by Michael R. Barnard 7 years ago

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Get weird message every time new tab is opened

I have the current Firefox version installed. Am using Win 7 Home Premium. This issue started several months ago after a Firefox update. Every time I open a "New Tab", I … (read more)

I have the current Firefox version installed. Am using Win 7 Home Premium. This issue started several months ago after a Firefox update. Every time I open a "New Tab", I get this message on the screen, surrounded by a red box:

XML Parsing Error: undefined entity Location: about:newtab Line Number 139, Column 47: <button class="launchButton" id="settings">&abouthome.settingsButton.label;</button>


^

Haven't the vaguest idea what it means or how to get rid of it. Am going back to another support page that tells how to get pinned windows restored that used to show up every time I opened a new tab. Perhaps that will help? We shall see - wish me luck! Thanks to all the Volunteers on this site in advance if anyone has the cure that ails me!

Oh, and before posting this, I did install the Add-On called "Troubleshooter" Regards, Deb and Dakota

Asked by deb_dakota 7 years ago

Answered by philipp 7 years ago

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I cannot open Word document links through Firefox anymore - how can I fix this?

I used to be able to click on a Word document link and the document would open - now when I click on the link, I receive an error message when Word opens up saying: Word … (read more)

I used to be able to click on a Word document link and the document would open - now when I click on the link, I receive an error message when Word opens up saying:

Word experienced an error trying to open the file. Try these suggestions:

  • Check for file permissions for the document or drive.
  • Make sure there is sufficient free memory and disk space.
  • Open the file with the Text Recovery converter.

Nothing has changed in regard to web page where I am looking at the files from or on my computer, except that the version of Firefox has updated. I am now using FF version 32.

The files will open with IE, but not Firefox. I loathe the idea of having to use IE.

I have tried the different choices under Tools -> Options -> Applications for Word documents, and none made a difference.

I have two plugins for Microsoft Office 2010 and they are both set to 'Always Activate'.

Please help!

Asked by llamajill 7 years ago

Answered by llamajill 7 years ago

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Manage file associations

I started getting the message that an associated helper file can't be found when I try to open a pdf. I found instructions that say I should go to tools/options, select … (read more)

I started getting the message that an associated helper file can't be found when I try to open a pdf. I found instructions that say I should go to tools/options, select content, and then in the file types section select manage. But there IS no file types section under content. Where has the new Firefox moved the file types section--I can't find it anywhere.

Asked by rmberkowitz 6 years ago

Answered by CoryMH 6 years ago

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how can i browse when website server are very busy

hello support agent, I'm face a problem. in work time on http://indianvisa-bangladesh.nic.in/visa/ (Indian visa appointment time) (BST 08:30:00 to 08:40:00) may be this … (read more)

hello support agent, I'm face a problem. in work time on http://indianvisa-bangladesh.nic.in/visa/ (Indian visa appointment time) (BST 08:30:00 to 08:40:00) may be this time server was very busy or overloaded. but at this time someone get access on this website and done his task. just now i want to know some question : 1. Have any premium version of Mozilla ? 2. which IP or Port can i use for instant access without any error. (many time show"The connection was reset The connection to the server was reset while the page was loading" but this time i can access any other website) 3. can you tell me how can i get smoothly access on http://indianvisa-bangladesh.nic.in/visa/ this site without any problem during server busy time.

just waiting for kind response thanks Sobuj

Asked by sobuj 6 years ago

Answered by the-edmeister 6 years ago

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Browser not auto updating.

Hi Everyone! I am not sure if I am missing something or if other people are seeing the same problem. The problem I am seeing is that Firefox does not seem to be automatic… (read more)

Hi Everyone!

I am not sure if I am missing something or if other people are seeing the same problem.

The problem I am seeing is that Firefox does not seem to be automatically updating. I have checked the settings and the option is selected. It will sit on the version I installed no matter how long I wait. However, if I go to the About page for the browser then it instantly starts downloading the newest version and installs it.

This is not just on my PC either. I support a large number of family PCs and majority of them follow this same behavior.

Any insight into this would be appreciated!

Thanks!

Asked by DeVent 7 years ago

Answered by user633449 7 years ago

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I have a new tab add on that I can't uninstall

I have this stupid new tab page that I can't figure out how to get rid of. I have my homepage set to facebook, I've checked my programs installed and there are no adware… (read more)

I have this stupid new tab page that I can't figure out how to get rid of. I have my homepage set to facebook, I've checked my programs installed and there are no adwares or toolbars or anything. I've checked in the add-on menu and extensions and there is nothing unusual. I can't figure it out. It is called "sweet-page," and I'm sure others have had the issue. It seems to have hidden itself. I even tried the uninstall directions from THEIR page and it didn't work. I just tried to un and re-install Firefox, and it didn't fix it. Help please, it's not killing my computer or anything, just really annoying. Thanks in advance.

Asked by cardguy66 7 years ago

Answered by jscher2000 7 years ago

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How can I get FireFox to stop asking me if I want to save a password?

I DO NOT want ANY internet entity saving my webpage passwords. Mozilla/FireFox insists on asking me if I want to save my password to a webpage. How do I get it to STOP … (read more)

I DO NOT want ANY internet entity saving my webpage passwords. Mozilla/FireFox insists on asking me if I want to save my password to a webpage. How do I get it to STOP asking me if I want to save a password?

Asked by TennesseeWoman 7 years ago

Answered by philipp 7 years ago

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Twitter won't load from Firefox 32, but twitter mobile works.

I am using Firefox 32.0.1 and updated to 32.0.2 but the problem is still the same. I can login twitter, but twitter home won't load! But when I change to mobile.twitter.c… (read more)

I am using Firefox 32.0.1 and updated to 32.0.2 but the problem is still the same. I can login twitter, but twitter home won't load! But when I change to mobile.twitter.com it load its home. And twitter app that use oauth (https://api.twitter.com/oauth/authenticate?oauth_token=*****) can work smoothly.

  • sorry for my english*

Asked by ladesman 7 years ago

Answered by FredMcD 7 years ago

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How do I fix this error message, The address wasn't understood Firefox doesn't know how to open this address, because one of the following protocols (connectag

We have a new computer and I cannot get my garmin running watch to sync with mozilla. The error message that I keep getting is"The address wasn't understood Firefox does… (read more)

We have a new computer and I cannot get my garmin running watch to sync with mozilla. The error message that I keep getting is"The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (connectagent) isn't associated with any program or is not allowed in this context.

   You might need to install other software to open this address." 

Help please

Asked by grranchgirl 7 years ago

Answered by jscher2000 7 years ago

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Runtime Server Error in '/' Application and a 'create root file to fix' dunno how to do this.

For several weeks Firefox crashes when I close it down for the day. Firefox error message box sends crash report. Today I got I think from Firefox: please create a &… (read more)

For several weeks Firefox crashes when I close it down for the day. Firefox error message box sends crash report. Today I got I think from Firefox: please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <configuration>

   <system.web>
       <customErrors mode="Off"/>
   </system.web>

</configuration> Then there's a second file it says to add. Umm, where/how? The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <configuration>

   <system.web>
       <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
   </system.web>

</configuration> Okay, but under ProgramFiles>Firefox there are several folders and none of them say "root" so where am I to create said file and how do I get it there? And then what? I sure don't want to crash Firefox any more than it does as it at least still works.

Asked by FranB7077 7 years ago

Answered by jscher2000 7 years ago

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YouTube thinks my PC is a mobile device

When I use Firefox to visit youtube.com, it thinks my desktop PC is a mobile 'phone, and transfers me to m.youtube.com - how can I re-educate it?? … (read more)

When I use Firefox to visit youtube.com, it thinks my desktop PC is a mobile 'phone, and transfers me to m.youtube.com - how can I re-educate it??

Asked by robwilton 6 years ago

Answered by cor-el 6 years ago

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Looking to find out why icons appear for only certain bookmarks and how to replace the dashed rectangle with a valid icon in those cases.

As the question explains, some of the icons for visited sites appear only as a dashed rectangle. There are several bookmarks that have been successfully imported from an… (read more)

As the question explains, some of the icons for visited sites appear only as a dashed rectangle. There are several bookmarks that have been successfully imported from an html file and a few of them have no icon showing on the Firefox toolbar or bookmark list yet they did on the original browser where they wre imported from. Typically, the icons will "fill in" when each of the imported sites are visited some some do not regardless of how many times visited.

I have checked to make sure that the fonts and colors are being selected by the site/server so that is not the problem.

Although it is a somewhat cosmetic feature (navigation works fine, just no icons), the icons make site recognition much faster visually, making browser that much faster and easier on the eye.

Any help to resolve this issue would be greatly appreciated for a "second-time-around" Firefox user.

Asked by HipMaestro 7 years ago

Answered by cor-el 7 years ago

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Browser will not default to mymsn.com home page.

It doesn't matter whether I move the address to the home page icon or do it under options. The Google search page always opens and not the designated home page. Thank you… (read more)

It doesn't matter whether I move the address to the home page icon or do it under options. The Google search page always opens and not the designated home page. Thank you.

Asked by Kate 7 years ago

Answered by Kate 7 years ago