Firefox Support Forum

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, there was: Shockwave and "Adobe Acrobat NPAPI Plug-in".

While I was able to get Shockwave up to date just fine, the Adobe Acrobat NPAPI Plug-in is presenting some trouble. As in, when I click "Update Now", instead of redirecting to an update page, it redirects right back to the Plugin Check page.

Where can I go to update this plugin? Does it need to be updated? Is this a glitch in the checker, and therefore I don't need to do anything?

Since using Firefox on Windows 7, I have been encountering crashes and hangs that all exhibit the same symptoms. Large blocks of the screen go black. Moving the mouse restores the images, then they go black again. It happens most quickly when scrolling through images (like from a Google image search). Sometimes I will kill FF, but other times it crashes before I can kill it. The Windows eventvwr doesn't record the crash.

I've reinstalled FF from scratch. Reimaged my machine with Windows 7. Bought another laptop installed Windows 7 from scratch and the crashes continue. I've started Firefox in safe mode, still crashes. It usually takes a couple of hours of use before the video goes black and it crashes, almost like a memory leak.

This has been going on literally for months.

Based on a problem someone else here reported, I've pasted the last few crash ID's below.

bp-dcbe53c4-9d14-4cbe-a195-86ba12140701 7/1/2014 9:58 AM bp-4e6d0b65-21d6-4424-a6df-d99442140630 6/30/2014 9:34 AM bp-57910066-00e1-4d64-8fec-9debc2140626 6/26/2014 3:24 PM bp-9926193c-3346-4be0-80bc-ebf892140625 6/25/2014 1:41 PM bp-685a8aad-8006-436c-accf-f23b72140625 6/25/2014 12:13 PM

Firefox plugins have an option "Ask to Activate"/"Always Activate"/"Never Activate", now I have to choose it one by one, how can I set a default to all plugins and change them by selected or batch?

Does this options value in a file? Can I edit it directly?

Thanks for your help!

Whenever I try to open an email message from my Earthlink WebMail page, it always opens in the same Tab but I want the link to open in a new Tab so I don't have to keep hitting the back arrow to come back to my email message page.

[FF30]

I am one of the 746,665 users of Chris Pederick's legendary WEB DEVELOPER addon: http://chrispederick.com/work/web-developer/

I'm not quite certain why this happened but at some point I apparently also installed: __________Mark Bokil __________ID: 167804 __________web_developer_toolbar-1.0-fx.xpi

. . . which is truly bizarre given that I haven't (and never will) install an addon that is still in Beta (the icon appearing yellow instead of green). What is important is that Bokil's addon is interferring with a number of my other addons and effectively disabling my user settings.

I have: Looked for this man's addon in my FF Addon tab. Looked for this man's addon in my toolbar customizations. Looked for this man's addon in every single Options tab (including sub-menus). Searched in about:config to see if this man's toolbar shows up anywhere. Emptied my History and browsing cache.

Having rebooted with this man's addon clinging to me like a VIRUS, I: Binary-searched this man's identity hidden in an xpi extension I may have saved to my hard drive. Explored any Addon Suites within which this man's addon might be buried. And finally (and this is the living END) completely uninstalled Grease Monkey.

Friends, I am here to report to Mozilla that this man's code is so perfectly HIDDEN I may have to uninstall Firefox altogether. Please advise me.

(not so) merry widow

I think I already disabled all the updating functions, yet, SOMETIMES when I start Firefox, (with about:blank), my network monitor shows one to five connections to IP addresses mostly in the 74.125.225.x, 74.125.227.x, 74.125.228.x, and 72.21.x.x ranges. Those ranges include Google, Amazon, and Youtube. I use Kaspersky, and have scanned multiple times for malware, and even had their technical support look into my computer. They see no malware. It is the Kaspersky Network Monitor that revealed the problem. As I find them happening, I try to jot down the addresses, (quickly, because some of these connections only last a second or two), then add those to a firewall rule I created to try to combat the problem. Yet, next time I start, new addresses are "attacking". Of course, some get away, because I don't get the address jotted down before it goes away. At one point I used masking that ended up keeping me from Google and Youtube, so I have to add the addresses individually, and my block list in that one rule is 13 items long now. The only IPs not in those ranges are 23.5.251.27, and 173.194.46.5. Not sure where those go. I used to get attacked by addresses in the range that includes Amazon ... 72.21.x.x. I have a separate firewall rule for them that has 33 addresses being blocked. I should not have to do all that. Firefox should start and just sit there quietly until I start clicking or typing in it. This has been happening in Firefox versions going back to 11. May have gone on before that, but I wasn't tracking it then. Also, it doesn't always happen, or, more precisely, with addresses I have not already blocked, (because my only way to know it's happening is when the connections are allowed to be made). It does not always happen right after Firefox is up, but sometimes several minutes later. I have started Firefox and just sat and watched the network monitor without doing anything in Firefox, and have seen this happen up to 15 minutes after I start Firefox ... mostly just two or three minutes when there's a delay at all.

Recently after the 30.0 update the browser stops responding.Every time i open any site i get un-responsive Script error and sometimes a blank screen .

      For which i got two options Continue /Stop.If i click continue again the same error and stop the browser freezes for which i tried Re-installing the browser .

      I still have the same issue even after re-installing but no  responsive script error .

Now the browser is still the same slow as it was before tried all the support steps and also the reset firefox option under the troubleshoot .

I can't log in to google as it says to enable cookies but they are enabled, I also have problems with Twitter it logs me in but will not let me send a tweet. I have tried all of the solutions in this https://support.mozilla.org/en-US/questions/817061 and still have the same problem.

For years I had the add-on "forecast fox" that would show my local weather in the bottom bar. Now it is disabled for the last several versions and there are no other weather add-ons available. Are you going to start charging for this or something? It's most annoying to have to open up a separate tab to see what the temp is now or going to be for the next several days. I am a gardener and that is very important information to me for planning my days.

I have tried allowing the website and clicking on the padlock and checking the allow on pop ups etc but I just can't get Firefox to attach ANY file to an e-mail. When I want to send a file I have to log out and open up Google Chrome and log in again.

How can I set Firefox to close after downloading a link to a music file? I use a keyboard with hot keys and have programed them to open radio stations with Media Player. IE closes after the file link is established if I have that program as my default browser. How can I get Firefox to do the same thing?

After the recent update, whenever I save a webpage it uses the title of the page as the default name to save the page as. I want to change that to using the filename as the default save name. Can anyone tell me the process to do that if available? Thanks.

I tried reseting,deleting cache and history,removing add ons and re-adding Firefox as an exception in my firewall but Facebook still has a problem loading.

Server not found

Firefox can't find the server at www.facebook.com.

   Check the address for typing errors such as ww.example.com instead of www.example.com
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

it is the only site that is abusing me this way,please assist-

I have two Android tablets that are not connected to the internet (long story). I'd like to download Android Apps via my PC and copy them to my Android tablets. I do not want to use the Chrome APK extension for a variety of reasons. The apps I need are free, but without an internet connection, I can't obtain them. They are not available for direct download from the developer sites.

Whenever i press control, the screen zooms out, text shrinks. this is only in firefox, internet explorer still requires me to press control and plus or minus. in addition, if i press shift while in a text box in firefox, such as to type a capitol letter while writting this, the browser goes "back". i am using an onscreen keyboard to get by this. it doesn't matter which key i press in combination with shift, the browser goes back. these problems are only in firefox. ive restarted the brower, updated to most recent version, and restarted the computer. no keys are stuck and the mouse is working with fresh batteries. what can this be?

I have: Touchscreen Netbook (Asus EeePC T101MT) Windows 7 Basic Firefox v30 Big Buttons v1.1.7 add-on Fat-a$$ fingers

So, I have modified these things things to make them more touch screen friendly, but I need the scroll bars (Both vertical and horizontal) to be larger.

It seems to be a problem that has existed for a lot of years and is endemic to all platforms (Mac, Windows, and Linux) Every platform seems to have this problem.

Isn't there an adjustment that will change it the way I changed the text size? or do I have to be a programmer?

Shortly after my PC (WinXP SP3) auto-updated to Firefox 30, I found that I could no longer attach files to my Gmail. Clicking on the paperclip icon would make the screen blink, then nothing. No list of files, no selecting files to attach.

Further testing showed that I could no longer right-mouse click on an image and save it. The right-mouse click will bring up the menu, but when I select "Save Image As" again, the screen blinks, and nothing happens.

When I tried attaching my resume to an online application, the website's "Browse" button won't bring up a file-listing to select my resume.

I have tried all the actions suggested in similar posts: I have disabled my anti-virus, I have cleared cookies, I have reset Firefox, I have restarted my router. Nothing has fixed the issue.

I do not have this problem when using IE8

All I know is they were there when I signed off one evening and the next morning when I signed on, they were gone. All of the downloads are gone but they are stored in my downloads folder so that won't be a problem, but I'd still like to know how they went "poof". My history is missing from February (when I started using FireFox) through July 10. On July 11, it starts showing up again. I use the history frequently & need to recover it if possible. Any assistance you provide will be much appreciated.

Sandi

i am a frequent visitor to a website call www.tvpmmvault.com, some of the pages have audio flies that use jwplayer, on one of the pages the files won't play in the player giving me an error message that says the file can not be played the funny the thing is that other pages that use jwplayer work just fine and the same page works ok on chrome

can you tell me what is wrong