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How do I get my "customized" Firefox back (pinned tabs & homepage)?

My kids do something that creates a 2nd Firefox window (not tab) to appear. When I close both windows and open Firefox again, the 2nd Firefox window that was created now … (read more)

My kids do something that creates a 2nd Firefox window (not tab) to appear. When I close both windows and open Firefox again, the 2nd Firefox window that was created now comes up. It does not contain any of my pinned tabs or my homepage. How do I get my "customized" Firefox back?

Asked by Mill14 6 years ago

Last reply by Mill14 6 years ago

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Whenever Firefox crashes, it restarts with a second tab open that is neither my previous session nor my home page.

Within the past several months, Firefox has been crashing routinely. The main reason I have not switched browers is that Firefox is already customized the way I like it. … (read more)

Within the past several months, Firefox has been crashing routinely. The main reason I have not switched browers is that Firefox is already customized the way I like it. However, recently, whenever Firefox crashes, if I take the option to restart, it restarts with two tabs open: 1.) the previous session recovery, as normal, and 2.) a second tab, containing a website that, once upon a time, Firefox had crashed while viewing. How do I get rid of this second tab? It is not my home page, and it is not my previous session. I can't figure out where it is coming from.

Asked by smoshea 6 years ago

Last reply by cor-el 6 years ago

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  • Archived

Home Page Start-up restores tabs from not last session also.

My Home Page startup session is saved in the options preferences. But it isn't returning to my personalized default. It adds tabs from last session. I thought they wer… (read more)

My Home Page startup session is saved in the options preferences. But it isn't returning to my personalized default. It adds tabs from last session. I thought they were supposed to disappear. They have done that for years, but not now. Have you changed it? Should I be closing each unwanted tab before ending a session?

Asked by Angelsors 6 years ago

Answered by cor-el 6 years ago

  • Archived

Cursor hangs and freezes during autosave in Gmail when composing or replying to a message

Hello! I reinstalled Windows 7 64 Bit Ultimate on a new SSD and migrated all data to a fresh install. I installed Firefox 27.0.1, and am having a new problem that I have… (read more)

Hello!

I reinstalled Windows 7 64 Bit Ultimate on a new SSD and migrated all data to a fresh install. I installed Firefox 27.0.1, and am having a new problem that I have never encountered.

I am typing this support question in the same browser, and the typing is fast, responsive, and overall normal.

However, when I go to Gmail, and compose a message, the autosave feature seems to go crazy, and saves every minute or so which I think is normal. The not normal thing is that when it does so in FF, the cursor freezes for about 5 seconds, and I don't see any text as I type. Eventually, all the letters in the sentence will catch up (about 25 seconds later), and invariably one or more is missing.

For troubleshooting, I have tried composing messages in IE 11, as well as the latest Opera Browser, and both work fine.

I have multiple YouTube accounts, and hence I prefer to use two different browsers for YouTube, so that I am not automatically logged in and out every time I want to send an email, etc.

Has anyone else experienced this problem and/or know a solution? Again, it is consistent only with Gmail in Firefox. Gmail works fine in every other browser (I won't use Chrome), and every other function (such as typing this email post) works fine in FireFox.

Asked by chapmattman 6 years ago

Last reply by chapmattman 6 years ago

  • Archived

Master Password being asked each time I start FireFox

Hello. I have activated master password but it keeps on asking it every time it starts up. my homepage is about:blank and even with BOTH plugins and add-ons DISABLED, it … (read more)

Hello.

I have activated master password but it keeps on asking it every time it starts up. my homepage is about:blank and even with BOTH plugins and add-ons DISABLED, it still asks for the master password. Is this normal behavior?

Asked by theofanis 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

Do password files differ between Firefox versions?

The page "Profiles - Where Firefox stores your bookmarks, passwords and other user data" (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) se… (read more)

The page "Profiles - Where Firefox stores your bookmarks, passwords and other user data" (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) seems to give different information (without identifying that that's what it's doing) depending on the Firefox version being used.

With v27, it says that signons.sqlite is one (1) of two (2) files where passwords are kept, but, with v39, it says that logins.json is such a file. (Both say that key3.db is the other file.)

First, why do the descriptions differ...and without explanation?

Second, if I'm going from a v39 machine to a v27 machine, and want my passwords to transfer over, I THOUGHT that backing up, and restoring, my profile would do the job, but, because of what I wrote above, it didn't.

Can you please advise me/us about this? Why are the files different? Why does the same page say different things without noting that that's what it's doing? How can I bring v39 passwords to a v27 machine?

Thanks, Bram Weiser

Asked by bramweiser 4 years ago

Answered by the-edmeister 4 years ago

  • Archived

Firefox crashes

I have spent the last 12 hours trying to fix this! Firefox no longer works on my MAC - see crash report below I cannot get it to run in SAFE MODE I have installed and rei… (read more)

I have spent the last 12 hours trying to fix this! Firefox no longer works on my MAC - see crash report below I cannot get it to run in SAFE MODE I have installed and reinstalled at least 10 times, including earlier versions I do know it's running 100% of my CPU


bplist00”??????]ForceQuitDateTPathTDate3A∫ÉÜ?flWÇ_?d/Users/rlthornhill/Library/Logs/DiagnosticReports/firefox_2014-03-31-122818_The-Dagobah-System.crash3A∏È˘9+û????"'0ó???†

Asked by PetalumaRiverRat 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

UPDATE: HOW DO I UPGRADE FROM V.27.0.1 TO V.32?

UPDATE FROM PREVIOUS QUESTIONS [below]:Thanks to Cory MH, i found the letter code for 32.0.3/win32en-US. which of these two choices do i want? Firefox Setup 32.0.3.exe 2… (read more)

UPDATE FROM PREVIOUS QUESTIONS [below]:Thanks to Cory MH, i found the letter code for 32.0.3/win32en-US. which of these two choices do i want?

Firefox Setup 32.0.3.exe 24-Sep-2014 05:21 34M Firefox Setup Stub 32.0.3.exe 24-Sep-2014 05:21 238K

thanks, again.

I'm running Windows xp pro, service pack 3, on a lenovo x201 laptop. how do i to upgrade from firefox 27.0.1 to firefox 32 [i prefer waiting for v.33 to mature for a few months] ?

thank you.

Asked by ariel 5 years ago

Answered by James 5 years ago

  • Archived

Sudden slow startup

Please see pictures in: http://forums.mozillazine.org/viewtopic.php?f=38&t=2811047 about:healthreport and about:startup are in that thread. … (read more)

Please see pictures in: http://forums.mozillazine.org/viewtopic.php?f=38&t=2811047

about:healthreport and about:startup are in that thread.

Asked by 2metragluposti 6 years ago

Last reply by 2metragluposti 6 years ago

  • Archived

In View Page Source, what do the font colors mean?

It appears that HTML errors are shown in red, and HTML comments in green. But, what does the orange mean? Any other colors? And, why is the DocType always in red? … (read more)

It appears that HTML errors are shown in red, and HTML comments in green. But, what does the orange mean? Any other colors? And, why is the DocType always in red?

Asked by charles0425 6 years ago

Last reply by guigs 6 years ago

  • Archived

is Firefox Portable stuck at 27.0.1?

I have Firefox Portable running from a USB-3 stick so when I leave the office, it leaves with me. But it's stuck at 27.0.1 and repeated attempts to download the update a… (read more)

I have Firefox Portable running from a USB-3 stick so when I leave the office, it leaves with me.

But it's stuck at 27.0.1 and repeated attempts to download the update and install it I keep getting a dialog box after restarting that says:

— — —

UPDATE FAILED There were problems checking for, downloading, or installing this update. Firefox could not be updated because: The Update could not be installed (patch apply failed)

You can update Firefox manually by visiting this link and downloading the latest version: https://www.mozilla.org/firefox

— — —

The problem is that there's no portable version available from Mozilla at that address. Only versions which store my user data on the computer, which I don't want.

Asked by IEBA1 6 years ago

Last reply by billmcct 6 years ago

  • Solved
  • Archived

Taking a full screenshot?

I tried the windows method Prtscn button etc and only got a section of my screen. How can I get a complete screenpic? The addon tools all take only shots of the webpage, … (read more)

I tried the windows method Prtscn button etc and only got a section of my screen. How can I get a complete screenpic?

The addon tools all take only shots of the webpage, not the entire screen.

Asked by austranger 6 years ago

Answered by cor-el 6 years ago

  • Solved
  • Archived

Poor Firefox performance after applying recent Microsoft Updates (Win 7 x64); any solutions?

Recently I updated to Firefox 27 and noticed really horrible performance (Task Manager shows FF pegging one core, frequent "Firefox is not responding messages", even lagg… (read more)

Recently I updated to Firefox 27 and noticed really horrible performance (Task Manager shows FF pegging one core, frequent "Firefox is not responding messages", even lagging keystrokes in the URL bar). This is on an Ideapad s205 (AMD E450 APU, Win 7 x64, 8GB RAM, SSD) that has always had pretty decent web browsing performance for a low-end machine.

Initially I blamed FF because the poor performance coincided with the update to version 27, but now I believe the root cause to be a recent Microsoft update. The reason for that is that my wife has a laptop with an even lower-end APU (C60 APU, 5400rpm hard drive, 4GB RAM, Win 7 x64), and she was getting much better performance with FF27 until I applied a backlog of some 90+ updates. Now she's suffering from the same poor performance I am and she's pretty p*ssed at me.

Interestingly, I have two WIn 7 x64 Intel desktops that also have FF 27 and are fully patched, and the performance is just fine. Perhaps this problem is specific to AMD APUs.

Any thoughts? I've tried turning off the Azure backend per some comments in this forum, but that made little or no difference.

Thanks!

Asked by kcconlin9319 6 years ago

Answered by kcconlin9319 6 years ago

  • Solved
  • Archived

My yahoo.mail email window has spontaneously minimized, thus making it impossible to read without a magnifying glass......how can I restore the original format?

The email display has "shrunk" into the upper left corner of the window. I can view the same email info without any problems with Safari. I prefer the Firefox server/form… (read more)

The email display has "shrunk" into the upper left corner of the window. I can view the same email info without any problems with Safari. I prefer the Firefox server/format, so I would really appreciate any help in resolving this issue. Thanks

Asked by kennefe 6 years ago

Answered by user633449 6 years ago

  • Archived

Error code: ssl_error_rx_record_too_long

When I try to get any Google page I get; Secure Connection Failed An error occurred during a connection to www.google.co.uk. SSL received a record that exceeded the maxim… (read more)

When I try to get any Google page I get;

Secure Connection Failed An error occurred during a connection to www.google.co.uk. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

I have cleared all history, restarted with add-ons disabled, reset Firefox, uninstalled and reinstalled Firefox and just about everything else I can think of and what is suggested by web searches. I have scanned using Malwarebytes and Avast whilst in safe mode and found no nasties. This happens when I try to connect to https://www.google.co.uk/ or maps etc. If I remove the s from https it comes up with a page that says my flash player is out of date. Obviously I don't click on it. Adobe Flash Player is up to date. No problem connecting to ebay, Amazon and other sites.

I realise this isn't specific to Firefox as it happens with IE as well but I have to start somewhere and have found Mozilla support very helpful, so could you help please? Thanks Andy

Asked by AndyTanners 6 years ago

Last reply by Marshallj 6 years ago

  • Solved
  • Archived

stop loading with http://www.bing.com/rewardsapp/reportactivity?FORM=MSNREW

When I start firefox, it loads my home page,msn.com. But then it automatically loads another page,http://www.bing.com/rewardsapp/reportactivity?FORM=MSNREW, and goes to i… (read more)

When I start firefox, it loads my home page,msn.com. But then it automatically loads another page,http://www.bing.com/rewardsapp/reportactivity?FORM=MSNREW, and goes to it.This is just a blank page. I want to get rid of this other page loading. It has something to do with bing but I want nothing to do with bing. How do I get rid of it? I don't know how it is loading as it is not listed in my home page startup.

Asked by chuck108 6 years ago

Answered by chuck108 6 years ago

  • Archived

when I go to add a bookmark it doesn't load into the folder I choose

when I add a bookmark I click on the folder I want to save it in it says done but the link isn't in the folder. I check recently bookmaked folder and its there so I have … (read more)

when I add a bookmark I click on the folder I want to save it in it says done but the link isn't in the folder. I check recently bookmaked folder and its there so I have to physically move it to the right folder and some folders don't appear when I go to choose a folder. Any reason for this.

Ken

Asked by fly1ken 6 years ago

Last reply by dpepper73 6 years ago