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  • Archived

Firefox crashes and session restore is blank.

Session Restore is blank. After restart of computer. I know I had to many tabs. How to restore back to was? Other times also computer crashes inmedant shut off when I… (read more)

Session Restore is blank. After restart of computer. I know I had to many tabs. How to restore back to was? Other times also computer crashes inmedant shut off when I scroll with the mouse some times with to many tabs on page. Just leaves the power fan on. My computer ram is 704 mb. The older tab history is in the trouble shooting information I notice here. Can that be used to restore also?

Asked by charles_s 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Hi. Firefox v23.0.1 sessions open w/o groups; within 2 min's tabs are erroneously put into 8 to 12 groups; deleted & reinstalled to no avail. Plesase help. TYVM

My MSI GT70 0nc-008us (w/i7-3610QM, GTX 670M/3GB GDDR5, 16GB RAM, ) suffered a critical crash upon connecting a new Seagate Backup Plus Slim Portable 2TB hdd. Lost Win 7 … (read more)

My MSI GT70 0nc-008us (w/i7-3610QM, GTX 670M/3GB GDDR5, 16GB RAM, ) suffered a critical crash upon connecting a new Seagate Backup Plus Slim Portable 2TB hdd. Lost Win 7 (64-bit) primary account. Recovered account, which appeared intact. Contacted GeekSquad tech support merely to "check & confirm" that OS was not damaged. Tech mistakenly, without any notice, executed a "tune-up," thus rendering Firefox (& other programs that I've optimized & customized over the past 2 years) effectively useless to me. For most of my applications, the history upon which I so greatly depended throughout the day, every day, was "wiped-out." As if that wasn't bad enough, for Firefox, the tech removed ALL addons, extensions, "history," themes, etc., leaving Firefox in the most basic configuration. Due to disabilities, I could not use it in any productive manner after what he did. Thankfully, I always keep backups of the profile (which I luckily made the prior afternoon) so, when I called GeekSquad back to advise of them of what the tech did, another tech assisted me to so correct. Unfortunately, I had no restore points due to... ["...it's a long story..."] ...by a Norton Live Ultimate Help Desk tech (to which service I was previously subscribing). So this GeekSquad tech, to whom I spoke over the phone while he so endeavored, & who was surprisingly very competent & knowledgeable, analyzed my system and said the history from all of my Microsoft, Adobe & other applications, could not be restored. However, he deleted the active Firefox (default) profile & replaced it with the backup. It then "appeared" to be as it was before the mishap. However, I then noticed too few tabs opened. So I replaced the session. The chosen session opened as usual, but took longer to be accessible, and there were then 2 popups asking if I wanted to let scripts continue. The popups referenced the "session" & something about "tab mix plus" with a ".js" extension. After selecting whether to continue or stop the scripts, another 2 scripts popped-up. Whether I opted to allow the script to continue or stop the script appeared to make no difference. Within a couple of min's most of my tabs disappeared. It took a while to figure out that they had been erroneously put into groups. A few groups had names of groups I used to use, though most were untitled. I stopped using groups months ago. Also, to the best of my recollection, the script alerts (popups) which happened infrequently while using v21, have not occurred since upgrading to v23; until now. Please note that I had almost 200 tabs opened, which had been put into 12 groups. I eventually tried dragging the tabs from each group into a single group, after which it "appeared to be stable." Though I then reduced the number of opened tabs to 110, & am no longer experiencing this issue; unless I reopen my previous 187 to 208 tab sessions. [I'm wondering if those sessions could themselves be the problem...possibly corrupt?] Unfortunately, I will need to open (& leave open) a total of from 140 to 210 tabs in my default session (used throughout the day, everyday). Firefox previously functioned well with 200 tabs open, with only one or 2 crashes every couple of weeks or so; & it always restarted & worked fine. If i can provide any additional information to assist you in providing a solution, please let me know. A Google search revealed that others have suffered from the described problem with groups, though I found no solution. It is my hope that you aware of, and have successfully solved, this glitch. Anxiously awaiting your reply. Thank you ever so much in advance! All the best to you & yours. pb.

Asked by pb0 6 years ago

Last reply by user633449 6 years ago

  • Archived

How to remove Yahoo Extension

Got an email from Yahoo about new Yahoo Extension for Firefox. I installed it, but did not like it. It did more than I thought it was going to do, it changed my home pa… (read more)

Got an email from Yahoo about new Yahoo Extension for Firefox. I installed it, but did not like it. It did more than I thought it was going to do, it changed my home page, default search engine, etc... so I went to my Add-On manager and Removed the extension. Reset my home page, etc, but even though the Yahoo Extension no longer shows on my add-on manager page, it is still active. When I click on the + to get a new tab, it automatically opens www.yahoo.com/?ilc=301&fr=ff-tab instead of giving me a blank page. How do I remove this.

Asked by BSLewis 6 years ago

Last reply by JohnthePilot 6 years ago

  • Archived

website malware

Hi, I am not sure what happened to all my browser when i run a search. There appear to be the following: 1. Many ads around 2. 1place.org kept appearing as my first searc… (read more)

Hi, I am not sure what happened to all my browser when i run a search. There appear to be the following:

1. Many ads around 2. 1place.org kept appearing as my first search result 3. double underline ad text.

I have run malware scanner etc but there is still no help. I have managed to capture a screen shot of what happened. Do let me know and i can attach the word doc of the screenshot i have taken. Thanks!

Asked by mahler_qs 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Can't change new tab back to tab home page

I update BitTorrent to the latest version today and after that my search bar on the top right changed from Google to "Conduit Search" That was easily fixed with two click… (read more)

I update BitTorrent to the latest version today and after that my search bar on the top right changed from Google to "Conduit Search" That was easily fixed with two clicks but for some reason it also changed what happens when I open a new tab from the default new tab page with the pinned book marks to this: http://i.imgur.com/dmU463W.png

I looked up some stuff to help and found the information on "about:config" to change the "browser.newtab.url" value to "about:newtab" however when I attempt to do that I get the window that is supposed to come up prompting me to input the new value, I put in the value and nothing changes, it remains with this Conduit Search stuff. Closing Firefox afterwards does not fix the problem and I have tried the process several times to make sure it was not just a one time bug. It also does not work for any value as leaving it blank or changing it to "about:blank" did not solve the issue.

Asked by Evilprodigy 6 years ago

Last reply by Noflieshere 6 years ago

  • Archived

How to merge title bar and tab bar on Gnome desktop?

Not exactly a Firefox issue, but if it works fine on Windows it should work on Gnome too... How can I merge title bar and tabs bar? In Windows if we hide the menu bar Fi… (read more)

Not exactly a Firefox issue, but if it works fine on Windows it should work on Gnome too... How can I merge title bar and tabs bar? In Windows if we hide the menu bar Firefox puts in a single line Firefox button, tabs and minimize, maximize and close buttons. But in Gnome it keeps the separated title bar (with the minimize, maximize and close buttons). Is there any way to really implement it on Gnome Desktop?

Asked by Márcio Vinícius Pinheiro 6 years ago

Last reply by nobody158 6 years ago

  • Archived

I cant install java, I get an error message message every time.

Every time I try to install java add on I get an error message that says "(path)downloaded file jre1.7.0_40-c.MSI is corrupt"> I have removed version 5, gone in and re… (read more)

Every time I try to install java add on I get an error message that says "(path)downloaded file jre1.7.0_40-c.MSI is corrupt"> I have removed version 5, gone in and removed java from the registry, deleted the files on the hard drive, everything I could think of ... HELP!!!

Drag

Asked by dragnfyr 6 years ago

Last reply by Santhosh_PKD 6 years ago

  • Archived

Every time I try to update the latest version Adobe Flash, it fails to initialize, stops at 50%

Every time I turn on my computer, and as Firebox is my default with windows XP, I get a message that I should updated Adobe Flash as it is vulnerable. When I click on it,… (read more)

Every time I turn on my computer, and as Firebox is my default with windows XP, I get a message that I should updated Adobe Flash as it is vulnerable. When I click on it, it says that Firefox has blocked versions 10 and below, so I click to update. I download the latest version, which is 11+ something, and I save it to download. Then I open the download in Firefox, and click on run. It starts running and stops at 50%, with a message, "failed to initialize." It is getting very frustrating! I have tried several times!

Also., I downloaded the latest version of firefox and ran that too. But, the 4.0 version shortcut is still on my desktop, and looks like that 4.0 is still running. What exactly is Firefox updating automatically? I don't get it!

Thanks!

Asked by adzuki45 6 years ago

Last reply by MtMan 6 years ago

  • Archived

How do I fix a McAfee Site Advisor that works when it wants to ?

I have McAfee Internet Security with a Site Advisor that works when it wants to. When I start my browser it sometimes isn't there and it isn't until I restart my computer… (read more)

I have McAfee Internet Security with a Site Advisor that works when it wants to. When I start my browser it sometimes isn't there and it isn't until I restart my computer it makes an appearance. The same problem is true for the green ticks that show whether it's safe to browse. I have uninstalled and reinstalled Firefox and Site Advisor but neither have worked for me, so I am left with restarting my computer every time I turn it on to get a working Site Advisor. I am using Windows 7 64 bit if that helps so if anyone can fix this perplexing issue for me once and for all I will be forever grateful.

Asked by Jumbochick 6 years ago

Last reply by James 6 years ago

  • Archived

services.sync.syncInterval is reset/overwritten when I 'Sync Now'

Hi, I use Firefox sync with multiple devices and I wanted to reduce the sync interval so that my stuff gets sync'ed more frequently. Note I sync "Add-Ons", "Bookmarks" … (read more)

Hi,

I use Firefox sync with multiple devices and I wanted to reduce the sync interval so that my stuff gets sync'ed more frequently.

Note I sync "Add-Ons", "Bookmarks" and "Preferences" between devices.

If I go into the about:config preferences and change the "services.sync.syncInterval" value from the default 3600000 to 60000 I see the value change.

HOWEVER if I then perform a "Sync Now" from the menu I immediately see the "services.sync.syncInterval" value reset to 3600000.

I was expecting that the 60000 would instead be sync'ed across to all my devices and would remain.

Can someone please advise how I might resolve this?

Appreciate any help, thanks for reading!

Asked by HaggleLad 6 years ago

Last reply by cor-el 6 years ago

  • Archived

you tube videos crash after few seconds in Firefox

I have got the latest flash version and Firefox. You tube videos keep crashing after a couple of seconds. Very occasionally the same one that crashes will play . I have … (read more)

I have got the latest flash version and Firefox. You tube videos keep crashing after a couple of seconds. Very occasionally the same one that crashes will play . I have been trying everything for about 2 days including reinstalling firefox with new profile, uninstalling flash with Adobe's uninstall program and every other suggestion I have found on the internet but nothing seems to make any difference. I am thinking of using Chrome which does work but I do not want to. Previously it worked fine in Firefox with hardware acceleration. I hope someone can find a solution before I tear all my hair out. Thank you

Asked by johnboy63 6 years ago

Last reply by Chromeheads 6 years ago

  • Archived

I can not save my email address and password. I have reset Firefox and it still does not work.

I have four email address. I had to delete two according to my ISP and was told to reenter the email address with a new password. Now, I can not save the email address a… (read more)

I have four email address. I had to delete two according to my ISP and was told to reenter the email address with a new password. Now, I can not save the email address and the password. I have restored the default setting in Firefox. As I enter the email address and password, I check the box to remember. It will remember the email address as long as the box to remember is checked, but it does not show password. As soon as I unchecked the remember password box, it losses everything pertaining to that email address. I have checked Options, Security and it is set to remember passwords. There are no entries in the exception file. The box to "Remember Password" does not appear and any time. I have read several article on getting it to work, but nothing I do seems to help. Using a Toshiba Satellite A 665 with Windows 7.

Asked by MoChandler 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Youtube doesn't play properly on Firefox

Youtube doesn't play properly on my Firefox 23. When I play the video on youtube,It will be played for a few second and then The video will replay at the starting point a… (read more)

Youtube doesn't play properly on my Firefox 23. When I play the video on youtube,It will be played for a few second and then The video will replay at the starting point again for a few times and them the youtube will say "an error occured. Please try again later"

I try to clear cache and cookies but it's not work either.

Asked by thsecmaniac 6 years ago

Last reply by Toggle 6 years ago

  • Archived

Unsolicited by me, a new tab will open saying I need a new video player or PC cleaner. Why? And how do I stop that?

Sometimes, when Firefox has been open on my laptop for a few minutes but I've not been active on it, a new tab will automatically open up with a message saying, for examp… (read more)

Sometimes, when Firefox has been open on my laptop for a few minutes but I've not been active on it, a new tab will automatically open up with a message saying, for example, that I should download a new video player or some PC cleaner software. I know it must be some kind of spam or malware, and I normally just close the tab, but I'm curious as to why this happens and how I can stop it from happening again.

Asked by Zephon 6 years ago

Last reply by spirithunterflash 6 years ago

  • Archived

Hi: synching of bookmarks after reinstalling Windows. How do I retrieve my Firefox bookmarks please?

I seem to recall that Firefox synchs with Mozilla's servers. As I can't find the bookmarks on my backup that i did before I reinstalled windows, I need to access this. Pl… (read more)

I seem to recall that Firefox synchs with Mozilla's servers.

As I can't find the bookmarks on my backup that i did before I reinstalled windows, I need to access this.

Please advise how.

Many thanks indeed!

DCL

Asked by DCL1 6 years ago

Last reply by cor-el 6 years ago