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  • Archived

Keep getting This Connection is Untrusted popup (expired)but cannot select add exception.It says (in another window with button & copied url) it has valid cert.

It said the certificate was expired. I opened a new window with the same pop up where the add exception button was available, and copied the other url to add the exceptio… (read more)

It said the certificate was expired. I opened a new window with the same pop up where the add exception button was available, and copied the other url to add the exception. It said there was no need to add an exception because it already had a valid certificate. My time and date is correct on my computer. I cleared EVERYTHING. cache, cookies, browsing history..... I renamed my cert8 file to cert8.old. Dont really know what I was doing there, but I followed directions. NOTHING is working to make the site work. I know the certificate is good and not expired; other people I know are using it. I even restarted my computer hoping it just needed updates.

Asked by jennay1323 7 years ago

Last reply by jennay1323 7 years ago

  • Archived

Downloads window is now accessible from an arrow next to my home button?

This is the issue that I'm having. I'm not sure if this is something that's updated with Firefox or not. Normally when I would save a picture, for example, my downloads … (read more)

This is the issue that I'm having. I'm not sure if this is something that's updated with Firefox or not.

Normally when I would save a picture, for example, my downloads window would pop up to the left of my screen, and show all the most recent downloads. I only just noticed today that there's a little downwards pointing arrow right next to my home button. When I save or download something to my computer, it goes through the arrow, and the downloads box doesn't look the way that I'm familiar with it looking.

This is what I'm talking about with the arrow http://i1011.photobucket.com/albums/af233/Bat_Spork/Arrow.png

Is there a way to change that? Is this something new with Firefox?

Asked by RoniShmoni 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

firefox 20 keeps crashing on exit after prolonged use

Hi folks, I've been having this problem for a while. I have a habit of opening firefox then just leaving it open. When I do eventually close it I would say 9/10 times it … (read more)

Hi folks, I've been having this problem for a while. I have a habit of opening firefox then just leaving it open. When I do eventually close it I would say 9/10 times it crashes with the below error from windows.

note: these crashes do not appear in the about:crashes section. At one point I found instructions on how to use a debugger to try and gather information but it seems those instructions are out of date. In addition I'm not even sure it would work as the crashes only happen when I close firefox (x out). I haven't tried to run in safe mode (yes i know) because it would mean running "naked" for 12+ hours on various sites. I have however at one point tried removing all add-ons just to rule those out. any ideas what could be causing this?

I should note that this does not happen if I don't leave firefox open for long periods of time.

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	20.0.0.4833
 Application Timestamp:	5152542c
 Fault Module Name:	xul.dll
 Fault Module Version:	20.0.0.4833
 Fault Module Timestamp:	51525346
 Exception Code:	c0000005
 Exception Offset:	000973d8
 OS Version:	6.0.6002.2.2.0.768.3
 Locale ID:	1033
 Additional Information 1:	b05f
 Additional Information 2:	2e3b50ff7c9c4b528d2c3e25c3788924
 Additional Information 3:	35e6
 Additional Information 4:	ade5b70865927a97ffc4e19e594b771f

Asked by thedragonmaster 7 years ago

Last reply by BANKSAE 6 years ago

  • Solved
  • Archived

Hi there, just updated to FireFox 20.0.1. on Windows7pro SP1. The problem is that the add-on TabGroupsManager now is unuseable. Urgent, what do I do???

I have 14 groups, when Firefox starts 1 tab from 1 of the groups is displayed, I can switch to any of the other tabs in the SAME group, and the window/display changes too… (read more)

I have 14 groups, when Firefox starts 1 tab from 1 of the groups is displayed, I can switch to any of the other tabs in the SAME group, and the window/display changes too - normal. I can select a different group, the selection indicates (changes from black (suspened) to white (active/not suspended) however the window/display does not move to newly selected group, the window/display stays the same.

Asked by petesh 7 years ago

Answered by petesh 7 years ago

  • Solved
  • Archived

Firefox theme is not working and I can't add them

Fire fox won't allow me to add any new themes and my old one the pictures is gone it just really black and I did try to get new ones from https://addons.mozilla.org/en-U… (read more)

Fire fox won't allow me to add any new themes and my old one the pictures is gone it just really black and I did try to get new ones from

https://addons.mozilla.org/en-US/firefox/themes/

But it still won't let me add them to fire fox and I've looked into my profile and I do not see Extension.ini or Extensions.cache I was trying to use the helpful link that did work for "Unable to install themes or extensions" but it didn't work since I'm missing Extension.ini and Extension.cache overall I cannot get a new theme and it's kind of annoying and my old one don't show at all and yes I did get it from the firefox theme place so what can I do? oh and I did add Personas Plus I didn't know if that would help or not

Asked by Asukai 7 years ago

Answered by David Tenser 7 years ago

  • Archived

FF 20.0.1 Giving Me Massive Issues With Tabs - Help Greatly Needed

So Firefox updated tonight unfortunately, even though I thought I had turned that off, and I'm having massive issues. It took about two hours for me to just get my shortc… (read more)

So Firefox updated tonight unfortunately, even though I thought I had turned that off, and I'm having massive issues. It took about two hours for me to just get my shortcut keys working again and if I right click to "Open in a New Tab" there is no responsive activity from FF. If I right click on anything (on that MASSIVE menu, btw - really? I don't need all of that!) none of it is working. And any tabs I now manage to get open using my restored shortcut keys go unresponsive.

I've tried re-starting w/o add-ons, but nothing changed. And I'm not restoring to a default of 20.0.1 - at that point I'll scrap this update and go back to my preferred v.19 as of January.

Asked by melissarose8585 7 years ago

Last reply by cor-el 7 years ago

  • Archived

After upgrading to 20.0.1, my mouse scrolling speed is slow

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed b… (read more)

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed but for firefox, it was very slow (i.e around 5+ lines decreased).

I have looked at one of the recent post about this problem (https://support.mozilla.org/en-US/questions/948356?esab=a&s=mouse+wheel+scroll&r=0&as=s) however, even setting mousewheel.enable_pixel_scrolling to "false", it didn't revert back to normal/usual speed.

FYI, this is without smooth scrolling. I don't use this feature due to personal preference.

Help would be appreciate it.

Asked by Kanade_ 7 years ago

Last reply by Rains 7 years ago

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  • Archived

Issue with right-click menu after latest update

After updating Firefox, the right-click menu is showing much more commands than before (Play, Pause, Mute etc. etc.), most of them out of context ("Open Link in New Tab" … (read more)

After updating Firefox, the right-click menu is showing much more commands than before (Play, Pause, Mute etc. etc.), most of them out of context ("Open Link in New Tab" when there is no link) and none of them working.

Asked by CarlosInada 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

Hoe verwijder ik search snap.do die de firefox browser blokkeert???

Ik kan internet niet gebruiken omdat search snap.do de plaats heeft ingenomen van de startpagina firefox, deze blokkeert daardoor mogelijkheid toegang te krijgen met fir… (read more)

Ik kan internet niet gebruiken omdat search snap.do de plaats heeft ingenomen van de startpagina firefox, deze blokkeert daardoor mogelijkheid toegang te krijgen met firefox tot het internet. fritsschrijvers@hetnet.nl

Asked by fritsschrijvers 7 years ago

Answered by cor-el 7 years ago

  • Archived

every time I update firefox it will only run updater.exe when I try to restart

every time I update firefox it will only run updater.exe when I select firefox to run. The only way around this that I have found so far is to do a fresh install of firef… (read more)

every time I update firefox it will only run updater.exe when I select firefox to run. The only way around this that I have found so far is to do a fresh install of firefox.

Asked by poorman4985 7 years ago

Last reply by cor-el 7 years ago

  • Archived

If Firefox 20 is in Private Browsing mode then a possible persona is disabled and the default theme is used - oh god, no - what can I do to keep both?

Cor-el answered on the 4.4.13: " If Firefox 20 is in Private Browsing mode then a possible persona is disabled and the default theme is used. So you will have to make a c… (read more)

Cor-el answered on the 4.4.13: " If Firefox 20 is in Private Browsing mode then a possible persona is disabled and the default theme is used. So you will have to make a choice."

Can I go back to an older version of FF? I really do not want to choose. Will that problem be fixed in FF 21? I really love Firefox, it has always been my favorite browser - but giving up the Personas will be hard and I don't understand why I have to...

How do I reinstall an older version of FF? Is there another solution?

Asked by malschauen2 7 years ago

Last reply by John99 7 years ago

  • Archived

Why do I keep getting message saying Invalid hostname? How to sort this please NOW!!!!

Today when I insert a website address in toolbar I get the annoying message Invalid hostname. So what do I do please? This happens whether I prefix address with www or wi… (read more)

Today when I insert a website address in toolbar I get the annoying message Invalid hostname. So what do I do please? This happens whether I prefix address with www or without any prefix.

Asked by grandmachrissie 7 years ago

Last reply by jscher2000 7 years ago

  • Solved
  • Archived

I want an option to open or save a download

With Firefox 20.0 I don't get the window to "open with" or "save" when I click on a file to download. I want to option to open the file automatically. I know the new do… (read more)

With Firefox 20.0 I don't get the window to "open with" or "save" when I click on a file to download. I want to option to open the file automatically. I know the new download button on the toolbar is there, but that adds a few steps to open a file. Any options?

Asked by sdescant 7 years ago

Answered by Gingerbread Man 7 years ago

  • Archived

Avira Cloud box asking to send password when logging in to website.

I am getting a box showing from Avira Cloud which asks if I want to send my password to a new page when I log onto sites I have visited before to purchase products, etc. … (read more)

I am getting a box showing from Avira Cloud which asks if I want to send my password to a new page when I log onto sites I have visited before to purchase products, etc. I can however log onto FB without any questions asked. what is this? and how do I stop it? I have not loaded any Avira products.

Asked by charlotte 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

How do I get rid of "MyStart by IncrediBar"?

I have not found any way of deleting MyStart from booting up with Firefox. I have no idea how it got into my computer. Please provide some help with this. Thank you......… (read more)

I have not found any way of deleting MyStart from booting up with Firefox. I have no idea how it got into my computer. Please provide some help with this.

Thank you............... Rich

Asked by rtillots 7 years ago

Last reply by Giedrius_M 7 years ago

  • Solved
  • Archived

Web pages initially load very slowly, but are much faster if I stop and reload the page

Whenever I initially load ANY page from a website, the first page takes a really long time to load. Any pages from that site load very quickly thereafter. I also notice… (read more)

Whenever I initially load ANY page from a website, the first page takes a really long time to load. Any pages from that site load very quickly thereafter. I also noticed that if I stop the page load immediately after my initial click and then click Reload, the page loads almost instantly. I'm currently using Firefox 20.0.1, but this problem has been happening for a while...at least as far back as Firefox 19. Based on my research, I've tried a whole slew of suggested solutions, but to no avail...including: turned off hardware acceleration, selected no proxies, disabled ABP, etc. Any other suggestions would be greatly appreciated. Thanks!

Asked by stw203 7 years ago

Answered by philipp 7 years ago

  • Archived

Personas not working after latest FF update and "solution" is not working

I am still unable to get my favorite personas to rotate. I'm upset that personas used to work quite nicely even though I had it set to clear history every time firefox w… (read more)

I am still unable to get my favorite personas to rotate. I'm upset that personas used to work quite nicely even though I had it set to clear history every time firefox was closed. I want personas to rotate AND have history cleared again. In the meantime, I've disabled clearing history--now how do I get the rotator working again please.

Asked by ykzarb 7 years ago

Last reply by Trespasser 7 years ago

  • Archived

All my appearances broke after the upgrade to version 20.0.1, how do I fix this?

I now get a dull grey title area where before my appearances was showing up. This happens no matter what appearance I select. Including the default one. Is there a mast… (read more)

I now get a dull grey title area where before my appearances was showing up. This happens no matter what appearance I select. Including the default one.

Is there a master setting that turns this feature on/off?

Asked by cleach 7 years ago

Last reply by jscher2000 7 years ago