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How do I get out of "full Screen'? Can't see the settings to make the change.

The screen on my laptop was changed to full screen mode. Now the Firefox icon in the upper left corner is hidden by the full screen so I can't turn it off. How do I do t… (read more)

The screen on my laptop was changed to full screen mode. Now the Firefox icon in the upper left corner is hidden by the full screen so I can't turn it off. How do I do this?

Asked by DJGwoodturner 8 years ago

Answered by Epicaleb 8 years ago

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Firefox keeps crashing

Since two weeks my Firefox just keeps crashing. Sometimes during loading an website sometimes even if I did not do anything for several minutes. It started with version 2… (read more)

Since two weeks my Firefox just keeps crashing. Sometimes during loading an website sometimes even if I did not do anything for several minutes. It started with version 20.0.0 and continues with 20.0.1. Disabling all extensions and plugins did not help. The crashes still occur in safe mode. Resetting Firefox did not help. Reinstalling neither. I scanned my computer with two different antivirus programs. All other applications work fine and I'm working the whole day on my computer in lots of different programs... It would be great if you can tell me more about the reason so I can use my favorite browser again, thank you!

Asked by cool.c 8 years ago

Last reply by cool.c 8 years ago

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I can no longer create new folders in Windows 7; could this problem be a result of recently reinstalling Firefox?

I'm using Windows 7 Home premium on an HP Pavilion laptop. Maybe two weeks ago, I stopped being able to create new folders in the Windows Explorer box; I click the "New F… (read more)

I'm using Windows 7 Home premium on an HP Pavilion laptop. Maybe two weeks ago, I stopped being able to create new folders in the Windows Explorer box; I click the "New Folder" button, and nothing happens: no error message, nothing. Around two weeks ago, I also reinstalled Firefox to get rid of some adware virus (success: the adware is gone!). I do not recall the exact timing on when I did the reinstall and when I stopped being able to create new folders, but I'm wondering if the folder problem could be related to the re-install. And if so, what can I do about it? Thanks so much for any help you can offer.

Asked by FJasmine 8 years ago

Last reply by ideato 8 years ago

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Every website is full of pop up ads. and other screens pop up that say "about blank"

On EVERY website i go to I get pop up ads or a new smaller page pops up and says "about blank" in the address field. They make the websites look different like they have … (read more)

On EVERY website i go to I get pop up ads or a new smaller page pops up and says "about blank" in the address field. They make the websites look different like they have to make room for ads. Also sometimes there is a hidden link that when I click on something it takes my to a whole other website.

Asked by notamy1 8 years ago

Last reply by EJANISON 7 years ago

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How do I set downloads to automatically save instead of prompting me to open them?

I recently reset Firefox. Before whenever I downloaded a file, it automatically prompted me if I wanted to open the file or save it to my computer, with saving it to my c… (read more)

I recently reset Firefox. Before whenever I downloaded a file, it automatically prompted me if I wanted to open the file or save it to my computer, with saving it to my computer preselected. This was fine because I almost never want to open these downloads automatically, and I like all my downloads to go into my downloads folder on a separate drive with much more space (not the temp folder on C:\). The option "do this automatically for files like this from now on" was useful for the rare file type that I would want to open automatically (usually because it's a very small music file or something).

Now every time I download virtually any file type, the prompt comes up with 'open the file' preselected, and "do this automatically for files like this from now on" greyed out. As a result, on more than one occasion, I have mistakenly clicked ok and opened huge files automatically after downloading (which has resulted in them popping open even hours later and playing automatically once the download finished). I'd like to be able to select "save it to my computer" and have it do this automatically, but that option is greyed out.

The help available seems to suggest going into options>Applications and changing the action for the appropriate content type, but: (a) not all the content types I download are listed, i.e. .mov, .mpeg, .rar, etc. (b) changing the action for the content types I do have (.wmv and compressed/zipped folder only) has done absolutely nothing.

I'm still prompted for each and every file I download, still preselected to open the file, with the "do this automatically for files like this from now on" still greyed out.

I'd like to change it to the way I had before, or at the very least automatically set all downloads to save into my downloads folder.

Asked by ltm_1988 8 years ago

Answered by jscher2000 8 years ago

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Since upgrading to V20.0.1 copy/paste does not work any ideas on how to fix?

Been using Firefox for years and have never had this problem before. Recently upgraded to V 20.0.1 and since then Cut/Copy/Paste will not work. Have tried Resetting and h… (read more)

Been using Firefox for years and have never had this problem before. Recently upgraded to V 20.0.1 and since then Cut/Copy/Paste will not work. Have tried Resetting and have even tried a complete uninstall and reinstall neither has worked. Unfortunately I need to use these features on a daily basis and if I can't get this fixed I'm going to have to move on to anther browser.

Asked by Azbobby 8 years ago

Last reply by Azbobby 8 years ago

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I'm unable to change my homepage, i have tried resetting firefox , also re-installed it ,and also edited 'user.js' file. Still the problem continues.

OS  : windows 7 firefox current version : 20.0.1 and homepage is getting set to : http://india4you.info/ … (read more)

OS  : windows 7 firefox current version : 20.0.1


and homepage is getting set to : http://india4you.info/

Asked by akshaysp 8 years ago

Answered by akshaysp 8 years ago

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How do I stop this scripting going all the time on startup

I have installed shockwave, and the others and I'm still having trouble with the scripting. On start up I keep keeping the message that scripting is taking to long. Start… (read more)

I have installed shockwave, and the others and I'm still having trouble with the scripting. On start up I keep keeping the message that scripting is taking to long. Start up with this problem takes 10-15 minutes to reslove.

Asked by Greg Sanvik 8 years ago

Answered by cor-el 8 years ago

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Why Firefox to use too much memory.

Spite only open few tabs but Firefox used memory up to 1 GB. Although I close the tab down, memory used is not reduced but increases when open following tabs. Addition a… (read more)

Spite only open few tabs but Firefox used memory up to 1 GB.

Although I close the tab down, memory used is not reduced but increases when open following tabs.

Addition a few extension are enabled. Remember that before updating to Firefox 20 never had these problems before.

Asked by jatiyanon 8 years ago

Last reply by finitarry 8 years ago

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My firefox new tab windows are gone and won't come back

When I open a new tab the page is blank suddenly. there used to be 9 little windows which were nice hot links to my most visited sites. I tried uninstalling and reinstall… (read more)

When I open a new tab the page is blank suddenly. there used to be 9 little windows which were nice hot links to my most visited sites. I tried uninstalling and reinstalling, and anything else I can think of. How can I get them functioning again?

Asked by fuzzum111 8 years ago

Last reply by cor-el 8 years ago

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My printer is suddenly printing in a font so small I can hardly see it

Anything I print that is not from the Internet or email is fine. Any and all saved documents etc print as they always have. But suddenly anything from the Internet or a… (read more)

Anything I print that is not from the Internet or email is fine. Any and all saved documents etc print as they always have. But suddenly anything from the Internet or any emails that I print are so small I can hardly read them.

Asked by CritterSitter 8 years ago

Answered by the-edmeister 8 years ago

  • Archived

Please help me remove Sweetpacks from FF and my PC. Sweetpacks INSTALLED ITSELF on my PC laptop.

Sweetpacks showed up on my Windows XP SP3 laptop with a Centrino Duo chip and 2GIG of memory. I'm trying to get rid of this crap. Their instruction for Firefox is to go … (read more)

Sweetpacks showed up on my Windows XP SP3 laptop with a Centrino Duo chip and 2GIG of memory.

I'm trying to get rid of this crap. Their instruction for Firefox is to go to "Tools, then Options, then Setting's???? I do not have a search engine setting, under Options, on my FF browser. Plus everything I've read about this software leads me to believe there may still be numerous hidden or invisible files in Firefox collecting my every move, and in other software on my laptop as well.

There isn't a search setting on FF Options to select a search engine. I know I can select it in the upper right corner search box however, every time I try to add a menu bar, Sweetpacks insert's itself as the search engine. I downloaded Spyhunter, ran an it, and removed 2371 malware files. It still didn't remove all of the Sweetpacks junk...........HELP!!!

Asked by Yachtmeister 8 years ago

Last reply by bmurray5 8 years ago

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After upgrading to 20.0.1, my mouse scrolling speed is slow

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed b… (read more)

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed but for firefox, it was very slow (i.e around 5+ lines decreased).

I have looked at one of the recent post about this problem (https://support.mozilla.org/en-US/questions/948356?esab=a&s=mouse+wheel+scroll&r=0&as=s) however, even setting mousewheel.enable_pixel_scrolling to "false", it didn't revert back to normal/usual speed.

FYI, this is without smooth scrolling. I don't use this feature due to personal preference.

Help would be appreciate it.

Asked by Kanade_ 8 years ago

Last reply by Rains 8 years ago

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Firefox issues since last upgrade - says xp - yet windows 7 ? won't run

ever since last update - unable to open tabs, loading - hanging up - un-installed & re-installed - still same issues - also did the re-set - no help - when i went to… (read more)

ever since last update - unable to open tabs, loading - hanging up - un-installed & re-installed - still same issues - also did the re-set - no help - when i went to download AGAIN to save file - defaulting - saying XP -Firefox - I have Windows 7 - never XP - so- not my computer - browser has glitch - anyone else? Since I not computer "friendly" had -person that is do all the work - so- unable to use firefox for mail, facebook, cannot open multiple tabs, hangs up & continues to be running even when task is ended, ...any fixes for this? I do not understand any of the troubleshoot info ..fyi.

Asked by cancundelight 8 years ago

Last reply by cancundelight 8 years ago

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Drop down menus have not been working in FireFox. The items in drop down menus flicker and I can't select what I want from the list. Is this a known issue?

I am on version 20.0.1. I am logged into internal systems like our ZenDesk back end and our systems admin console www.americommerce.com/store/admin. Anything that has a… (read more)

I am on version 20.0.1. I am logged into internal systems like our ZenDesk back end and our systems admin console www.americommerce.com/store/admin. Anything that has a drop down will not allow me or makes it very difficult to select a drop down option. It flickers and the mouse over jumps back and forth between selections.

Asked by jmarcantel 8 years ago

Last reply by cor-el 8 years ago

  • Solved
  • Archived

How to hide or disable vertical and horizontal scrollbars?

I would like to hide or disable the vertical and horizontal scrollbars from the Firefox (20.0.1 at the moment) window, is there any CSS rule or setting in "about:config" … (read more)

I would like to hide or disable the vertical and horizontal scrollbars from the Firefox (20.0.1 at the moment) window, is there any CSS rule or setting in "about:config" resource to get this behaviour?

Thanks in advance.

Asked by Alfonso Commer 8 years ago

Answered by cor-el 8 years ago

  • Archived

why do i keep getting host/certificate authentication failed when trying to install downloads and updates

everything works fine up to the end i guess. I receive a message window that says certificate authentication failed. Host is at the very top of message window and a big … (read more)

everything works fine up to the end i guess. I receive a message window that says certificate authentication failed. Host is at the very top of message window and a big red X is right next to the message. What is going on i am unable to install any updates or any downloads.

Asked by conniehall007 8 years ago

Last reply by phattirepilot 8 years ago

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Adobe pdf plug in for firefox, 10.1.4 version, does not work but can not update to new version, why?

Adobe pdf plug in does not work, when I tried to update following message appeared, "Adobe Reader 9.5.1 and lower has been blocked for your protection", how to solve this… (read more)

Adobe pdf plug in does not work, when I tried to update following message appeared, "Adobe Reader 9.5.1 and lower has been blocked for your protection", how to solve this problem?

Asked by tonci.zuvan 8 years ago

Last reply by jscher2000 8 years ago