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Firefox crashes when going on Facebook.

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to … (read more)

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to force quit it. One thing I noticed is that it crashes when almost everything is loaded but the chat. Does anyone know how to fix this?

Asked by Walkier 7 years ago

Last reply by StevenCee 7 years ago

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unable to customize yahoo toolbar

I have the latest version of Firefox (18.0 I think?) as well as the Yahoo Toolbar add-on. I have not been able to edit the icons on the Yahoo Toolbar for a long time. Whe… (read more)

I have the latest version of Firefox (18.0 I think?) as well as the Yahoo Toolbar add-on. I have not been able to edit the icons on the Yahoo Toolbar for a long time. When I click on the "setting" button, nothing happens, no drop down box appears. When I click on the "+" button, a new tab opens up that takes me to the yahoo toolbar editing page, however, everything is blank, nothing is displayed. No icons to choose from, and my existing icons are not shown either. I can't change the layout, add/remove, or do anything with it. I've tried to uninstall/reinstall both Firefox and Yahoo Toolbar, I've also tried to install these two on a computer that previously had no Firefox or Yahoo Toolbar. Nothing worked. I'm not sure if this is a Firefox or a Yahoo Toolbar problem, but it is sure annoying! Has anyone else experienced this? What's the fix if there is one? Thank you very much!

Asked by myuew 7 years ago

Last reply by myuew 7 years ago

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Firefox 18.0.1 often freezes, at random times, since about 31 Jan 2013

2 Feb 2013 Concerns: Firefox 18.0.1 often freezes, at random times, since about 31 Jan 2013 I am using Mozilla Firefox 18.0.1, Windows Vista, PC, Desktop. My Mozilla Fi… (read more)

2 Feb 2013 Concerns: Firefox 18.0.1 often freezes, at random times, since about 31 Jan 2013 I am using Mozilla Firefox 18.0.1, Windows Vista, PC, Desktop. My Mozilla Firefox freezes since about 31 Jan 2013 at random times quite often, when I do see TV or videos, also with YouTube videos. It freezes especially when I do start TV or a Video, sometimes also it freezes when the video is running for some time. I do use Firefox mostly only for TV and videos, so else I do not see. Some days earlier (26 January 2013), I had installed the upgrade of the new Norton Internet Security 2013. The two Norton add-ons on for Firefox, I have both deactivated. I can get out of the freezing, when I do click to end the Internet connection. After I have waited for about 5 seconds, the Mozilla Firefox browser can be moved again with the cursor. After I click to close the Firefox, and wait for about 5 seconds, the freezing also does end. I did do two Windows restores, one to 1 week ago and the next to 2 weeks ago. After the restore, when I started Mozilla Firefox, it was at first Firefox 17. But to my very bad luck, Firefox started immediately to update to Firefox 18.0.1 I had seen this updating on Help – About Firefox. There were good times, when people could choose themselves which version of Firefox they wanted. After the restore, I had also downloaded the latest Adobe Flashplayer version (about version 11.5), but the freezes have remained the same. Is there a possility to prevent the automatic update of Firefox? So that I could choose which version of Firefox, I do want. When there is a serious bug in Firefox, I could nevertheless use Firefox instead of changing to the Internet Explorer. I know I myself am responsible to prevent hackers from entering my computer. I have read that 80% of users in Germany do not have any Internet Security against hackers at all. My Internet Explorer until now does not freeze.

Asked by Volker2 7 years ago

Answered by user633449 7 years ago

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Performance Regression: After update to FireFox 18 permanent high CPU load

After the last update FireFox started to continuously eat a whole CPU on my 2-core laptop. My usage pattern (regarding browsed sites and/or activated plugins) has not cha… (read more)

After the last update FireFox started to continuously eat a whole CPU on my 2-core laptop. My usage pattern (regarding browsed sites and/or activated plugins) has not changed, but I must confess that I'm a heavy user of plugins.

I suspect the problem may arise from a changed performance behaviour of a plugin due to the new JS engine of FF18, but how can I easily trace this problem further down. I.e. is there a way to inspect the collected performance data of firefox (activated)?

Asked by frucade 7 years ago

Answered by AlanMintaka 7 years ago

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Firefox keeps crashing

Moziila Firefox crashes and sends reports constantly ! Getting the following popup alert notices. 1} -END PROGRAM.."PROGRAM IS NOT RESPONDING" #2} MOZILLA… (read more)

Moziila Firefox crashes and sends reports constantly ! Getting the following popup alert notices.

  1. 1} -END PROGRAM.."PROGRAM IS NOT RESPONDING"
#2} MOZILLA CRASH REPORTER.."WERE SORRY FIREFOX HAD A PROBLEM AND CRASHED" 
#3} WELL THIS IS EMBARRASSING.."FIREFOX IS HAVING TROUBLE RECOVERING YOUR WINDOWS AND TABS" ect..

Can you fix this or must I get a NEW BROWSER ?

Asked by redflag 7 years ago

Last reply by John99 7 years ago

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firefox 18.0 got a new feature: cursor jumping from link to link, how to disable this?

windows xp sp3 Cursor is no more following smoothly with mouse movement, it stops and jumps all the time. Feel this annoying and would like to disable the feature but it … (read more)

windows xp sp3 Cursor is no more following smoothly with mouse movement, it stops and jumps all the time. Feel this annoying and would like to disable the feature but it cannot be found nowhere in tools-options. It just came with update to version 18.0

Asked by jorma 7 years ago

Last reply by jorma 7 years ago

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Firefox takes too long to load initial page (homepage) nothing has fixed it.

For the last 3 months, I have had a major problem with Firefox taking forever to startup my home page. After the initial startup , all websites load fine. So here is what… (read more)

For the last 3 months, I have had a major problem with Firefox taking forever to startup my home page. After the initial startup , all websites load fine. So here is what I have tried. I have cleared temp files, cache and etc... I have tried the dns prefetching. I have tried changing the value in the about config option. I have changed my profile to a clean new fresh one with no history or bookmarks. I have disabled plugins and restarted in safe mode. I have updated all existing plugins/ add ons.I have deinstalled and reinstalled Firefox ( I have the latest version) I have tried Pale Moon and Internet Explorer. Both are slow but Internet Explorer seems to be the fastest right now. I have done a restore point to a time before major updates when the problem first started. I have tried all changes recommended in the aboutconfig: option. I have scanned with numerous adware and antivirus programs and nothing turns up. I have contacted my service provider (ATT Uverse) and everything of course checks out on their end. I suspect there is something with their particular server they have me on because that is the only thing in common with the browsers. Any other suggestions?

Asked by RelicHunter78 7 years ago

Last reply by RelicHunter78 7 years ago

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Firefox 18.0 crashes when I close a tab or close the session i.e. hit the red "X"

I installed Firefox 18 on 1/9/2013. I am running on an HP quad processor box with Windows 7 (current), 64 bit addressing and 2 GB of memory. Extensions: HTTPS Every… (read more)

I installed Firefox 18 on 1/9/2013. I am running on an HP quad processor box with Windows 7 (current), 64 bit addressing and 2 GB of memory. Extensions: HTTPS Everywhere 312, Norton toolbar and protection. Plugins: 11.

Firefox crashes when I close a tab and when I close the session. I have sent crash information at time of crash.

Asked by bikebrains 7 years ago

Answered by bikebrains 7 years ago

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why am I unable to compose, reply, or forward my Yahoo E-mails. I can with IE but suddenly can't with Firefox.

Have been using Firefox as my browser for about 3 yrs. Has worked great with my Yahoo Mail. About 2 days ago I am unable to compose, forward, or reply to any of my E-mail… (read more)

Have been using Firefox as my browser for about 3 yrs. Has worked great with my Yahoo Mail. About 2 days ago I am unable to compose, forward, or reply to any of my E-mails. When I try to forward an E-mail I get: "Yahoo is unable to locate that information at this time". When I try to compose a new E-mail nothing can be typed into the format of the E-mail. When I go to IE for my browser, everything works properly. I am using Version 18 of Firefox & have not installed new software or changed any settings on my computer.

Asked by pharmerphil 7 years ago

Answered by philipp 7 years ago

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Wish to change default language

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish How do I chang… (read more)

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

Asked by minkowski 7 years ago

Answered by jscher2000 7 years ago

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I am receiving spam emails from my own email address and need to put a stop to it asap please.

Hi as per above, for the last week I have been receiving spam emails from my own email address. Can anyone help me please to put a stop to this and also perhaps explain … (read more)

Hi as per above, for the last week I have been receiving spam emails from my own email address. Can anyone help me please to put a stop to this and also perhaps explain how it happened? Any info would be greatly appreciated. Thank you so much.

Asked by pleasehelp65 7 years ago

Last reply by pleasehelp65 7 years ago

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  • Archived

When using the Kunena forum at the Lwks.com site, it is not possible to add images to a post with FF18.0

I am a regular user of the Kunena-based forum at lwks.com. Kunena is a Joomla extension. I have been using this forum using Firefox for the past two years without problem… (read more)

I am a regular user of the Kunena-based forum at lwks.com. Kunena is a Joomla extension. I have been using this forum using Firefox for the past two years without problem. After updating to FF18.0 yesterday, I now find that I cannot insert images or other files into forum posts. When I click on the Add File button and select a file (e.g. jpg) the path to the file on my desktop no longer appears in the Add file box and the Insert button is missing so I am unable to insert the file as an attachment to the forum post.

Asked by drcce2001 7 years ago

Answered by WooDzu 7 years ago

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I can't open PDF documents

When I click on a PDF, a new tab opens. It gives me the option to open the document directly or save it--this is what I have preferences set to do. However, when I try ei… (read more)

When I click on a PDF, a new tab opens. It gives me the option to open the document directly or save it--this is what I have preferences set to do. However, when I try either of those options nothing happens. It only opens a new blank tab. My specifications are below. I've run all the relevant software updates.

System: OS X 10.8.2

Adobe Reader: 10.1.5

Firefox: 18.0.1

I've seen this problem on other posts and I've done some searching on the web. I've tried the solutions that have been provided and worked for other people, however I noted that they were running older versions of some of the software, etc. Interestingly, I CAN open PDFs that come to me or that I send through Gmail.

I have done the following based on the advice I've seen:

Cleared my downloads list

Tried disabling the Adobe NPAPI Plug-In

In my Firefox preferences: I have set PDF documents to be open by Adobe. I also tried it with Preview. Neither of them worked.

I appreciate any help you can offer.

Asked by kylevmorris 7 years ago

Answered by ernie06896 7 years ago

  • Solved
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How to get rid of the new tab Delta Search?

I installed a program and it would only install with Delta Search. I reset my homepage to Google but whenever I open a new tab it takes me to the search for Delta, help? … (read more)

I installed a program and it would only install with Delta Search. I reset my homepage to Google but whenever I open a new tab it takes me to the search for Delta, help?

Asked by supersmew 7 years ago

Answered by Vindaver 7 years ago

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Random Crashes FF 18.0.2

I have random crashes with FF while browsing various websites. It can crash when switching websites or even when not even moving the mouse. I think I may have an incompa… (read more)

I have random crashes with FF while browsing various websites. It can crash when switching websites or even when not even moving the mouse.

I think I may have an incompatible plugin somewhere. Can anyone offer some advice?

Last 2 crash reports -- bp-668e04f5-8134-4f52-bdd4-b62892130211

bp-30567f23-c2bb-4781-96d8-24c9c2130211

Thanks!

Edit: Add another crash--

bp-26e6da45-00bb-4c9d-b4c4-9c2c92130211

Edit 2: After using the reset Firefox feature, I got another 2 crashes--

bp-eb31b5d1-bcbe-40af-a608-5fc812130212

bp-837e84f2-d779-497b-b989-acc942130212

More crashing.....

bp-7ae5964f-71f5-45da-82ee-a439a2130212

Asked by googlecrashusername 7 years ago

Last reply by kobe 7 years ago

  • Archived

Firefox 18 retina support issue

I have an issue with the new retina support in FF18. I have a setup with a Retina MacBook 13" linked to a desktop monitor, which is my main screen. When I open a new wind… (read more)

I have an issue with the new retina support in FF18. I have a setup with a Retina MacBook 13" linked to a desktop monitor, which is my main screen. When I open a new window from the main (non-retina) screen and the window is opened on the MacBook (retina) screen, the font is illegible small and/or the screen turns black.

When I drag a window from my monitor screen to my MacBook screen, it gets properly adjusted.

Besides this, FF look great on Retina!

Asked by Pieter 7 years ago

Last reply by John99 7 years ago

  • Solved
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Blocked Java and no Click to Play option.

Can someone please help? I am on FF 18, Windows XP and the latest Java (1.7.0_11). After spending many hours searching for and reading posts about FF blocking Java I ful… (read more)

Can someone please help? I am on FF 18, Windows XP and the latest Java (1.7.0_11). After spending many hours searching for and reading posts about FF blocking Java I fully understand the reasoning for this and it's fine by me BUT I do want to view/use java on trusted sites. The article, http://support.mozilla.org/en-US/kb/how-to-use-java-if-its-been-blocked , seemed clear and simple enough BUT when I tried doing this on the Oracle Java test page, like others, I did not get any option to 'click to Play'. There was no red icon in the address url box (to click on) but there was a yellow pop up strip containing a blue icon on the left, the notice that a plugin was required and a button to install it. Clicking on the blue icon did not bring up any 'click to Play' option and this icon does not appear in the address url box. Clicking on the install button does only take me back to the download page at Oracle (and we can go on ad infinitum on this route).

Java works fine in IE (according to the Oracle test page). I have noticed that in FF, when I go to the test page, for what must be a milisecond I see the Java verification screen (rotating circle of blue dots) but then it gets blocked with the greyed out box. There is no message on that box as described in the above article, only a message that a plugin is required, clicking on that again takes me back to a fresh download button.

I have tried uninstalling Java and then downloading a fresh one through IE but that does not make any difference.

What can I do to get the 'click to play' option to work (any route would be fine i.e clicking on an icon or the greyed out boxes?

I have found that there is a FF click to play switch Addon at, https://addons.mozilla.org/en-us/firefox/addon/click-to-play-switch/ but wonder if this would work if FF is already permanently blocking Java.

I am not a clued up techi guy so I can add any other info.

Asked by Bartoni 7 years ago

Answered by cor-el 7 years ago