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  • Archived

How do I remove Snap do search? It comes on everytime I try to use your browser?

I downloaded a program and I made sure the check boxes asking to install addons were disabled. Next thing I know I had a snap do toolbar on my firefox home page. I went t… (read more)

I downloaded a program and I made sure the check boxes asking to install addons were disabled. Next thing I know I had a snap do toolbar on my firefox home page. I went to control panel and uninstalled the toolbar. now when I try to use firefox i get the snap do search page come on.

Asked by SalsaDad1 8 years ago

Last reply by leomartintsa 8 years ago

  • Archived

Where are my cache files?

Ok I have a new problem with the new Firefox. I just updated my Firefox to the newest version. But while I’ve been using the old version I use a very good feature I liked… (read more)

Ok I have a new problem with the new Firefox. I just updated my Firefox to the newest version. But while I’ve been using the old version I use a very good feature I liked about Firefox a lot .that was the cache folder and cache files used to create for using software like downloading so many kind of files like videos pictures and any content I’ve browsed on the net by Firefox. All those files been there in a folder in this location (C:\Documents and Settings\A\Local Settings\Application Data\Mozilla\Firefox\Profiles\r52ck3aw.default\Cache) and I could use that to preview all those files but now when I go to that folder there is just like thousands folders and none of my file is there you only can find a few of them. Please don’t tell me that I no longer have that folder and cache files like the old versions? Please help?

Asked by mehrmark 8 years ago

Last reply by mehrmark 8 years ago

  • Archived

Tried everything to remove Claro-Search! It keeps returning when restarting browser! What do i do? help!

Hi my computer is infected with the browser hijacker called claro-search. I've done some research on it and have tried many fixes but it still keeps coming back. What I'v… (read more)

Hi my computer is infected with the browser hijacker called claro-search. I've done some research on it and have tried many fixes but it still keeps coming back.

What I've tried: Adware Cleaner Malware bytes Restarting in safe mode going to about:config and typing in claro-search then clicking reset to the search results. Troubleshooting information and resetting Firefox Going to the Profile folder under troubleshooting information and deleting the chromeappsstore.sqlite file

Does anyone have other suggestions as to what i should do?

Asked by ihateclarosearch 8 years ago

Last reply by neiljadman 8 years ago

  • Archived

Keyboard not working in Mozilla

My laptop’s keyboard is not working in Mozilla at all but works anywhere else. I am currently writing this in Word and cut and pasting it into the feedback box. I really … (read more)

My laptop’s keyboard is not working in Mozilla at all but works anywhere else. I am currently writing this in Word and cut and pasting it into the feedback box. I really need to fix this because it’s really making things difficult because I really don’t want to use another browser. I’ve already tried restarting with all my plugins disabled but that hasn’t helped and I have the newest version of Mozilla. I have not downloaded anything recently and have no idea why this started. The last thing I typed was into youtube which worked but as soon as I typed something else my keyboard wouldn’t work.

Please help!

Asked by Jaggarte 8 years ago

Last reply by cor-el 8 years ago

  • Archived

sweetpacks

Hi somehow sweetpacks decided to get on my computer I have tried removing it but am unsuccessful. I have firefox as my home page but when I type in something it goes to s… (read more)

Hi somehow sweetpacks decided to get on my computer I have tried removing it but am unsuccessful. I have firefox as my home page but when I type in something it goes to sweetpacks. I can't find anywhere on my computer to remove it. Please can anyone help it is so annoying. Brad

Asked by bradusher58 8 years ago

Last reply by rmk948 8 years ago

  • Solved
  • Archived

How do I delete Face Smooch?? I uninstalled but it wont go away!!!

Added Face smooch with Youtube downloader by mistake. Uninstalled both but face smooch will not go away. Reloaded face smooch, per website, and it still wont go away. … (read more)

Added Face smooch with Youtube downloader by mistake. Uninstalled both but face smooch will not go away. Reloaded face smooch, per website, and it still wont go away. Its not on CC Cleaner either.




 SOLVED!  THANKS

Asked by tooltimegrunt 8 years ago

Answered by iamjayakumars 8 years ago

  • Archived

Why has Yahoo! installed itself as default search engine behind Firefox 'front page' and how do I turn it off?

Yahoo search engine seems to have imposed itself as default search engine whenever I open a new tab or use the small search pane on top right of screen. Is this a Firefo… (read more)

Yahoo search engine seems to have imposed itself as default search engine whenever I open a new tab or use the small search pane on top right of screen. Is this a Firefox default setting and, if not, how can I switch it off?

Asked by MartynS 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Cursor focus is changed to address bar instead of google search box on new tabs in FF 17.

I've seen several threads that describe the same issue - the cursor appears in the address bar by default on a new tab. I have not seen a single solution. Mozilla needs… (read more)

I've seen several threads that describe the same issue - the cursor appears in the address bar by default on a new tab. I have not seen a single solution. Mozilla needs to sort this out because it's very annoying.

This started happening only after I updated to FF 17. Until that point the cursor was in the google search box. It was just a FF update, no new extensions or add-ons. The only workaround I have is the Custom New Tab extension.

I just don't want to have to install new extensions to add functionality every time they update to a new version that creates new issues. FF already lacks some basic tab management functionality which forces me to use extensions s.a Tab Utilities. It's been 17 versions already and FF still doesn't let me set up new tabs from Bookmarks, Address bar, etc, or multi-row tabs / bookmarks, new tab position / focus, right-click menu options, etc etc etc. Just don't make it worse guys.

Asked by hazardasss 8 years ago

Last reply by cor-el 8 years ago

  • Archived

How do I uninstall AnonymoX? It has slowed down my Firefox browsing even when "Off"

After adding AnonymoX, my browsing slowed down considerably. I would like to uninstall it but cannot find a location or tool to allow me to get rid of this add on. … (read more)

After adding AnonymoX, my browsing slowed down considerably. I would like to uninstall it but cannot find a location or tool to allow me to get rid of this add on.

Asked by aerospacesteve 8 years ago

Last reply by cor-el 8 years ago

  • Archived

How to stop a pop up - Goodgame Empire

While browsing the net, from email to facebook to youtube to forums, I get the same annoying pop up - Goodgame Empire -(http://lp.empire.goodgamestudios.com/?country=us&a… (read more)

While browsing the net, from email to facebook to youtube to forums, I get the same annoying pop up - Goodgame Empire -(http://lp.empire.goodgamestudios.com/?country=us&pid=248&camp=1&gid=12&cid=785514&tid=18668003%A0). A new tab will randomly open every 10-60 seconds, it seems to be triggered by me if I scroll down on a page, or select another tab, or click the address bar etc, but also just randomly as well. So far, while writing this it has opened about 15 new tabs.

I have searched google and haven't found any answers, I'm not a computer guru but I can do basic things. So far, I have deleted my history, cookies etc. Still pops ups. I tried blocking the website, still pops up. I downloaded some add on for firefox and it seemed to fix the problem about a week ago until today it started again, and I can't remember the name of the add-on and I don't know where to find it. I also ran my McAfee antivirus program and Malwarebytes and they found nothing.

I am out of ideas on how to fix this, it is extremely frustrating, please help, and remember I am not a computer genius.

Asked by er876897 8 years ago

Last reply by RonnyD 8 years ago

  • Archived

How to remove warning Reported Attack Page!?

Hi, I am owner of ikultura.net domain. Indeed a few monhs ago it has been attacked and some malware software has been installed in Joomla website. However, I did delete a… (read more)

Hi, I am owner of ikultura.net domain. Indeed a few monhs ago it has been attacked and some malware software has been installed in Joomla website. However, I did delete all content and there is only one file there (which is verification file of Google). So, there is no website there, no files and definitely no viruses.

I have reported it to Stopbadwage.org, also to Google and there are no issues from their sides. Also all other browsers like Opera, Chrome/Chromium, Safari or Midtori are showing only information that access is forbidden (it is default information from 1and1 shared servers if there is no content in main domain directory). Web providers which check websites after viruses like urlvoid.com showing no bad results too.

Because Firefox is well known browser, I would like also make visitors happy with no information about attack site. There were only archive of my old online magazine, I still got database, so as soon there will be no bad reports about that domain, I will setup new website, but now I want to keep no files there to make things easier to check by you.

Please let me know what can be done to remove that warning from ikultura.net domain. Thank you in advance.

Asked by kompresja 8 years ago

Last reply by cor-el 8 years ago

  • Archived

When I open a new tab it goes to search.zonealarm.com - I want the new tab to be blank and not go to a site

This is where the new tab ends up http://search.zonealarm.com/?Source=Newtab&oemCode=ZLN29304745513470-1001&toolbarId=base&affiliateId=1025&Lan=en&ut… (read more)

Asked by petcar 8 years ago

Last reply by petcar 8 years ago

  • Archived

XPCOM couldn't load; also, MSDMO.dll error

I am running on Windows 7 x64, and whenever I try to use a version of Firefox newer than 17.0.1, I get the "couldn't load XPCOM" error, followed by two instances of "Fla… (read more)

I am running on Windows 7 x64, and whenever I try to use a version of Firefox newer than 17.0.1, I get the "couldn't load XPCOM" error, followed by two instances of "FlashPlayerPlugin11_5_502_149.exe - Bad Image: C:\Windows\system32\msdmo.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."

Then Firefox closes. Every time I try to open it, this happens; it is unusable until I uninstall Firefox, delete the folder in Program Files, and reinstall 17.0.1.

The MSDMO.dll error shows up even in 17.0.1; I'm not sure whether they're related, but in 17.0.1 only one instance of it shows up shortly after I open FF, and then FF works normally.

The MSDMO error has been showing up since sometime last summer, but doesn't seem to interfere with much.

Asked by opalite 8 years ago

Last reply by opalite 8 years ago

  • Archived

I can't save pdf files to my hard drive - I can view them but there is no save option shown!!!!!!

I don't have a save option when I open a pdf file - this is not a downloading or viewing problem. When I open a pdf I want to be able to save it - just like I can do in … (read more)

I don't have a save option when I open a pdf file - this is not a downloading or viewing problem. When I open a pdf I want to be able to save it - just like I can do in internet explorer and used to be able to do in Firefox - but for some reason Firefox decided to take away this option.....arghhhhhhhh

Asked by packrules9 8 years ago

Last reply by graylady 8 years ago