We've recently begun having problems with Firefox. I've uninstalled, reinstalled, rebooted, defragged, manually gone through all user profiles and deleted /user/(username… (read more)
We've recently begun having problems with Firefox. I've uninstalled, reinstalled, rebooted, defragged, manually gone through all user profiles and deleted /user/(username)/appdata/mozilla/firefox files (thread may be incorrect but that's the gist of it)- I'm at a loss. Here's the issue:
Running Windows Vista Ultimate.
Most recent version of Firefox (from Mozilla website) 15.0 for Windows
Firefox SEEMS to install correctly, however when I click on the icon to initiate the program, I repeatedly get the error:
Your Firefox profile cannot be loaded. It may be missing or inaccessible.
From what I've read on the internet, this could be caused by user profiles, but I can't get to the user profiles because I can't get the browser to initiate.
As an aside, but may or may not be relevant (this isn't my computer- I'm just trying to help out some friends!)-
Google Chrome ALSO isn't working, and they've recently updated their World of Warcraft client software, which is giving them a black screen. We haven't yet tried to uninstall WoW, but that's my next step.
Right now we're stuck with IE9.0.9 and <shudder> I hate IE with a passion.