Firefox Community Forum

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. The laptop connected to whatever Bluetooth device I was using and it worked when i used Firefox.

This changed about three months ago. According to my tech repairman, what has happened is that, although the (Windows) laptop connects with the Bluetooth devices, Firefox for some reason stopped allowing the Bluetooth signal to go through.

There has never been any notification from Firefox, never has been a way to edit a setting to allow Bluetooth to work, and no option(s) ever offered to allow Bluetooth to work.

Does anyone have a suggestion about fixing this; other than the obvious – use a different browser?

Thanks.

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

This feature/option is not working. I close with multiple tabs open, and restart and only the generic search/home page is there. It is tedious to have to reopen if many tabs have been used.

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a couple of older Windows 10 workstations) to the current (Feb 2026) updates too. However the history data was lost before the Windows updates. I noticed that with the previous update of Firefox that saved login information was also lost. Who is doing your program updates, a chimp?

In the past when an update was done the browser would open back up with all of the previous versions session tabs in tact. But not now.

I've lost several tabs of research that was being done. Based on what has been happening, I will HAVE to change to some other browser. This is a shame as I've been a loyal Firefox user since day one. Good bye Mozilla and Firefox.

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Open link in new private window 4. Save link as 5. Copy link I don't need these five options, so I'd like to disable them if possible.

When Firefox updated to 147.0.3, it shredded Quick Dial and I am using the latest version.. Less than half of my tabs still exist, and many of the "everyday" tabs - banking, utilities, online purchasing, etc, - are simply gone. Unless there is a solution, and I have contacted the developer with no success, I will no longer be a Firefox user. Beyond this issue, Firefox has been increasing difficult to use for purchases (big examples, Rock Auto, PayPal) and have had to switch browsers too many times to complete purchases DESPITE making exceptions for these websites in Settings. This situation is the proverbial "last straw". Solution or I'm out. Screenshot attached would have originally shown A FULL PAGE OF TABS.

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

It seems that the bookmarks function and history files are possibly "in use by another app". I do not understand much of this. I think it happened after an update. I tried a restore point. I deleted the Icons file as it seemed that might be an issue and they would automatically update on restart. I called Dell support, they could not fix it, neither could my smart, younger friends. So after hours of frustration, I had to install chrome, which I hate. What I want is for someone to just fix it. Its 2:30am and I need to get some sleep, I will check this tomorrow afternoon and see if I can get anywhere. Good night all!

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months it can leave without reloading.

So, after a workday I just closing it and come back tomorrow. When I back to the work and want to open new tab: Jira, Gmail, LinkedIn any other tabs - FireFox just keeping in loading state. In comparison, the Google Chrome that opened as well all the time but with fewer tabs, open the same links in seconds.

I though the FireFox is not latest version, and updating or re-starting of it, sometimes helped me to fix the issue. But now it seems stopped work either.

So, after a 5 years on FireFox I'm seriously started about my migration back to Google Chrome. I'm not sure that you can help me in this forum, but at least I would like to hear you option. Maybe anyone else have seen such behavior also and FireFox could find the issue