Firefox Community Forum

Technical issues After update. I have two computers both of which some problems since the latest Update in February. The microphone won't work on certain apps. One of my extensions are operating as expected and Firefox is not closing all the way or so it's reported. When I go to open up again a new session, it says it's already open but not responding. I have the option close it and then starts right up.

I used to be able to have all sorts of tabs open for an entire month. Now, I can't keep them open even for a day. It seems to be a problem selective to Youtube (other tabs like Yahoo Mail still work), leaving my Alienware 15R4 laptop fans running really loudly for a few days now, since updates ran (not sure if that's related), and leaving me having to shut down and reboot the browser, daily, instead of once or twice a month. Is there anyone working on getting us back the old Youtube, or replacing Youtube with something like what it used to be? I am running adblock plus and uBlock Origin, should probably turn them off to see if they're related to the problem, huh? I'd hate to start having to use a different browser.

Windows 10 Home V 22H2 Alienware 15R4 Firefox 147.0.3

Whenever I try to full screen a Youtube video a large solid white bar will appear on the bottom of my screen. It doesn't block the actual video or even the controls but it seems to push the entire video upwards. It only does this on firefox and only on youtube. It seems to be a solid empty space as I can't click on it and right clicking just gives me video playing options. I've tried restarting my computer and firefox a few times and that didn't work. It does however change size and with the browser zoom and color mode respectively. please help.

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

After updating to Firefox 147.0.3 all of my browser history (along with open tabs at the time of updating) is lost. I just updated to Windows 11 workstations (plus a couple of older Windows 10 workstations) to the current (Feb 2026) updates too. However the history data was lost before the Windows updates. I noticed that with the previous update of Firefox that saved login information was also lost. Who is doing your program updates, a chimp?

In the past when an update was done the browser would open back up with all of the previous versions session tabs in tact. But not now.

I've lost several tabs of research that was being done. Based on what has been happening, I will HAVE to change to some other browser. This is a shame as I've been a loyal Firefox user since day one. Good bye Mozilla and Firefox.

Liebe Wissende,

ich habe ein Problem. Beim gestrigen Hochfahren meines Rechners und Start von Firefox war meine ganze Struktur weg.

Tabs und Gruppen waren futsch und somit wurden alle darin gespeicherten Seiten ohne Struktur angezeigt. :-(

Wie kann ich die Gruppen wieder öffnen?

Online habe ich hierzu nichts gefunden.

Herzlichen Dank vorab!!!!

Liebe Grüße Sasha

After the last update, I have lost all of my bookmarks!! Why? I am really upset about this. Least of all, this is not acceptable. I had some really important websites in my saved bookmarks that I needed, now I am at square-one. I am not a happy camper. Leave our settings alone.....!! Now, is there any way to get our bookmarks back? What do we do? I really need help - any help, please...... Thank you.

After it updated to 147.0.3 it says that it is not compatibile with miniversion 147.0.2 nor with maxiversion 147.0.2. It suggests re installing (done) so can now at least access Mozilla again but still says at varying times not compatible etc. It is Windows 10 Any suggestions?

New Window slider (see screen shot ) in settings unchecks when Firefox is closed and opened. I have completed a fully uninstalled FF and completed a clean installation to check that was not the issue. It was not. It has been a few weeks now so not sure which upgrade fried it.

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

I have an iMac M4 running Tahoe 26.2, which has an admin account and three user accounts. Last time I tried to open Firefox in one of the user accounts, it asked for an admin password to install a helper, presumably to update. Rather than responding, I switched to the admin account and updated Firefox manually, (from the "about" option). If I now try to open Firefox back on the user account, I still get that request, but even after I enter the admin credentials, Firefox won't open. It does however open on the admin account and the other two user accounts, not getting the "helper" window at all. I have reinstalled Firefox (twice), and removed the profile form the troublesome user account, but the problem recurs. Where is the problem and how do I fix it?

I tried starting Firefox in trouble-shoot mode, but nothing changed.

When I try starting Firefox from the Terminal with the -P option, I get the following message

miki@Mikeliss-iMac MacOS % ./firefox -P 2026-02-11 18:14:06.242 Firefox GPU Helper[94978:60675173] Failure on line 688 in function id scheduleApplicationNotification(LSNotificationCode, NSWorkspaceNotificationCenter *): noErr == _LSModifyNotification(notificationID, 1, &code, 0, NULL, NULL, NULL) 2026-02-11 18:14:06.281 Firefox GPU Helper[94978:60675275] Connection Invalid error for service com.apple.hiservices-xpcservice. 2026-02-11 18:14:06.281 Firefox GPU Helper[94978:60675173] Error received in message reply handler: Connection invalid UNSUPPORTED (log once): POSSIBLE ISSUE: unit 1 GLD_TEXTURE_INDEX_2D is unloadable and bound to sampler type (Float) - using zero texture because texture unloadable

Using Ubuntu 24.04.3 LTS with Firefox 147.0.3 (64-bit)

Firefox crashes when trying to access any banking website. Can get to the login page, but then firefox crashes and a crash report window comes up with quit or restart option. This has been going on since shortly after upgrading from 22.04 Ubuntu. Started with Firefox 147.0.1 and after upgrading to 147.0.3 did not fix the issue.

Started Firefox in Troubleshoot Mode and that works when going to the bank login page. Using Standard Theme and only extensions Windscribe - Free Proxy and Ad Blocker and DuckDuckGo. Disabled both and same result of crashing om bank log in pages.

I run Windscribe VPN through my separate subscription, but it doesn't matter if it is on or not. Banking websites (Keybank, Kinecta, Capital Group) still crash Firefox

Also crashes when trying to access Excellus BCBS log in page. Most other websites (news, sports, Amazon) are fine.

Searches on your support page yields ) results.

Please advise!!!