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Since update to 147.0, new tab is empty (about:newtab shows empty page)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blan… (read more)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

Asked by ccl013 4 days ago

Last reply by TyDraniu 3 days ago

New Malware in downloads since Ghost Poster?

Just received message, by LIFEHACKER, originally discovered by LAYER X, about "17 malicious extensions across numerous browsers", the list which includes Firefox and is s… (read more)

Just received message, by LIFEHACKER, originally discovered by LAYER X, about "17 malicious extensions across numerous browsers", the list which includes Firefox and is supposedly a recent event outside of the earlier (?) event involving the Malware Ghost Poster in downloads previously cleansed by Firefox. Is this old news or is there more Malware that is 'out there' or that could be on my computer without my knowledge? (I do not download willy-nilly....) Would appreciate valid insight if it is just repetitious/old info rehashed for shock value. Thanks!

Asked by Chakotae 2 weeks ago

Last reply by Denys 2 weeks ago

firefox running multiple instances in the background. How do i stop this?

When i start fire fox it immediately opens 10 additional versions in the background which I can see in task manager and they take up a lot off memory. If i end task them… (read more)

When i start fire fox it immediately opens 10 additional versions in the background which I can see in task manager and they take up a lot off memory. If i end task them they immediately come back. This only started recently. I noticed it because now when i open say a youtube video it shows it as number 4. This never happened before unless I had the same video open more than once.

If I can not stop this I will have to uninstall.

Asked by revoltdave 2 weeks ago

Last reply by Paul 2 weeks ago

why did my bookmarks disappear with firefox update

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn… (read more)

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Asked by joeafitz 1 day ago

Last reply by TechHorse 1 day ago

Site not allowing me to fill in password with autofill or manual. Site works fine with MS Edge

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge. … (read more)

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge.

Asked by bigrockydog 1 week ago

Last reply by Denys 1 week ago

Exporting Firefox browser info to new laptop - especially saved passwords

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Fire… (read more)

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Asked by saahpm 3 days ago

Last reply by dessertdish 2 days ago

ChatGPT blank screen

My ChatGPT page is malfunctioning. Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I ope… (read more)

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?

Asked by eic33 3 weeks ago

Last reply by TyDraniu 3 weeks ago

bookmarks

My bookmarks disappeared and I do not know why. I have tried to restore bookmarks following the directives obtained online. Somehow this has not been successful, and th… (read more)

My bookmarks disappeared and I do not know why.

I have tried to restore bookmarks following the directives obtained online. Somehow this has not been successful, and this remains a giant puzzle to me.

I can see the bookmarks in Library, but I have not been successful in figuring how to transfer that listing to the Bookmarks tab at the left-sided top of the frame of the browser.

Thank you.

Marvin Makinen [email removed]

Asked by makinen1 2 weeks ago

Last reply by Denys 2 weeks ago

Videos hang on BBC News website

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine i… (read more)

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

Asked by ChrisOfBristol 6 days ago

Last reply by jonzn4SUSE 6 days ago

Location of Frequently Used Sites

When I downloaded Firefox, I was able to add sites in a start page. There were sponsored sites like Amazon, Wikipedia, Reddit. I deleted those and added my own. Can yo… (read more)

When I downloaded Firefox, I was able to add sites in a start page. There were sponsored sites like Amazon, Wikipedia, Reddit. I deleted those and added my own. Can you tell me where to find that page?

In the settings, I selected a custom url for the homepage. The only other choice was the Firefox default page (which doesn't have the sites that I selected)

Thanks.

Asked by Richard Browne 3 weeks ago

Last reply by Denys 3 weeks ago