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search engine

when I right-click a highlighted word in Firefox browser - to 'Search Google for...', it takes me to Yahoo.com instead, although Google is defined as 'Default Search Engi… (read more)

when I right-click a highlighted word in Firefox browser - to 'Search Google for...', it takes me to Yahoo.com instead, although Google is defined as 'Default Search Engine'. Why? How to fix it to Google search?

Asked by gsegalis 1 month ago

Last reply by James 1 month ago

Screen flickering in Cockpit with Firefox

I am using Firefox on Windows 11, in the process of switching from Chrome. I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into … (read more)

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Asked by Barry Tuber 2 months ago

Last reply by Barry Tuber 4 days ago

How to stop Firefox from loading pinned tabs upon opening the browser?

Every time I close and reopen the browser (and then check the Process Manager), all my pinned tabs are there and taking 20-30 megabytes each while I didn't click on them … (read more)

Every time I close and reopen the browser (and then check the Process Manager), all my pinned tabs are there and taking 20-30 megabytes each while I didn't click on them and they're supposed to be unloaded after startup

None of the unpinned tabs are in the Process Manager

How do i stop this?

-- Windows 11, latest browser updates

Asked by vivibibimi 2 months ago

Last reply by dessertdish 1 month ago

  • Locked

youTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 2 months ago

Last reply by Paul 2 months ago

Page not redirecting when putting in correct username and password

Hi, I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to … (read more)

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Asked by asgreen93 2 months ago

Last reply by Denys 2 months ago

How to pin an entry in the Firefox jump list (task bar context menu) that is not in "frequent" list?

When right-clicking on the Firefox icon in the Windows task bar one has the option to "pin" items by hovering over an entry in the "frequent" list and clicking on the li… (read more)

When right-clicking on the Firefox icon in the Windows task bar one has the option to "pin" items by hovering over an entry in the "frequent" list and clicking on the little pin needle icon (with the hover text "Pin to this list").

How can I pin items that are not in the frequent list? I have tried for weeks to make an important page a frequent one by making sure to visit it daily but it never makes it to the list.

Asked by Monika 1 month ago

Last reply by Denys 1 month ago

email verification

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to… (read more)

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott

Asked by will will 2 months ago

Last reply by jonzn4SUSE 2 months ago

UNWANTED BOOKMARKS

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, … (read more)

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, thanks, sfd

Asked by sonjadiksen 2 months ago

Last reply by sonjadiksen 2 months ago

Recent Activity Thumbnails Not Displaying for My Website Despite Correct OG Tags

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, … (read more)

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, Fox News, Xfinity) display their OG images correctly in the same section. Environment: Extensions Installed: uBlock Origin, FireShot (both tested disabled with no change)

Evidence That OG Images Are Correctly Configured:

Google Search Console "Insights" section correctly displays my OG images Social media preview tools show images correctly Images load directly when URL is accessed in browser Image specifications meet requirements: 1200×675 pixels, 132KB file size, JPEG format

Example OG Meta Tags (verified correct):

Asked by optout750 2 months ago

Last reply by optout750 2 months ago

ONLY 1 TAB ON MY FIREFOX WINDOW?!

All of my tabs at the top of the Firefox window have vanished. There's a list of websites at the left side to choose -- but I am not able to open more than one window. I … (read more)

All of my tabs at the top of the Firefox window have vanished. There's a list of websites at the left side to choose -- but I am not able to open more than one window. I want to restore all of my tabs!

Asked by Steven.Herbst 2 months ago

Last reply by jonzn4SUSE 2 months ago

verify url

I am trying to get on an website but it will not let me it keeps saying to verify url or contact support i have updated both laptop and desk top and for some reason this … (read more)

I am trying to get on an website but it will not let me it keeps saying to verify url or contact support i have updated both laptop and desk top and for some reason this one particular website will not let me have access is this an issue you that you can help me with.

Asked by shanasdortch 2 months ago

Last reply by Denys 2 months ago

SOLVED: Did "Solve math calculations directly in your Firefox address bar" stop working for everyone or anyone else?

"Magically" started working again for unknown reasons. Up until this morning I could enter calculations in the search bar or the address bar and get an answer without hit… (read more)

"Magically" started working again for unknown reasons.

Up until this morning I could enter calculations in the search bar or the address bar and get an answer without hitting "Enter". Why has this stopped working?

FF 146.0.1 LM 21.3, Bitwarden, Ublock Origin and Dark Reader extensions active.

Edit: browser.urlbar.suggest.calculator is set to TRUE.

Asked by zwineguy 1 month ago

Last reply by zwineguy 1 month ago

some single keyboard keystrokes appear zero to five times (space, backspace are the worst)

Asseeninthe subject line and here, the space key often does not result in a single space being displayed although sometimes -- like just now -- it is termporarily sta… (read more)

Asseeninthe subject line and here, the space key often does not result in a single space being displayed although sometimes -- like just now -- it is termporarily starting to work.

I am running FirefoxVersion 146.0.1 (64-bit)onWin11(andgetting erratic spaces and backspaces again.)

Interestingly, the main Enter key also has similar problems although the keypad Enter key seldom does.

TheDeletekeyhasneverhad this kind of problem so I haveoften used back-arrow and Delete instead of Backspace.

Tobefair,thisalsohappenswithNotepad++ and other programs.

I have no idea how to troubleshoot such an erratic/intermittent situation.

Asked by Tim Allen 2 months ago

Last reply by Tim Allen 2 months ago

  • Locked

Firefox unsafe sites

Firefox is diverting known safe sites stating they are dangerous and then redirects to http://147.45.69.3/ which in turns send you to other sites. It also happens in Chro… (read more)

Firefox is diverting known safe sites stating they are dangerous and then redirects to http://147.45.69.3/ which in turns send you to other sites. It also happens in Chrome so they must use the same system. The sites are totally safe I use them all the time but lately get redirected and it is getting very annoying

Asked by oz4me 2 months ago

Last reply by Denys 2 months ago

  • Solved

Default Profile stuck on old UI despite being updated to the latest version (Windows 11)

Hi Mozilla Community, I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates. The Issue: My Firefox browser updates automaticall… (read more)

Hi Mozilla Community,

I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates.

The Issue: My Firefox browser updates automatically to the latest version. However, my Default Profile is visually stuck on the old UI design. It does not reflect the recent interface changes associated with the update.

The Troubleshooting Context:

  • I have verified that the browser itself is technically updated (via Help > About Firefox).
  • The strange part: I have other Firefox profiles on this same machine. When I launch those profiles, they correctly display the new, updated UI.
  • This issue is isolated strictly to my main/default profile.

Has anyone experienced this mismatch where the version number is correct, but the UI fails to refresh on a specific profile? Is there a specific fix for this?

Thanks in advance for the help.

Asked by Yash Gandhi (Primary) 1 month ago

Answered by Yash Gandhi (Primary) 1 month ago