Firefox Community Forum

I have been unable to find an email address, so I am turning to this forum to express my disgust at the incoming CEO's comments, namely "Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions."

Firefox's appeal as an alternative to Edge, Chrome, etc. is its respect for user privacy and control. Adopting AI tools into the browser itself is a betrayal of that respect, and will eliminate Firefox's advantages over rival browsers. If users want an AI browser, they already have that option. They want, instead, a browser that allows then to control their own experience and data. I beg the Mozilla foundation to actually do some research into your own market so you will learn that people hate LLM slop in their internet browsing.

Adopting AI tools will damage Mozilla's reputation as an organization worthy of respect. What's more, it will contribute to the further erosion of trust in information on the internet that AI has caused, because *LLMs lie and steal*. This is more than just a market mistake, this is an ethical mistake.

There is still time to change course. Do not follow Chrome and Edge into AI delusion.

I've used Firefox for a long time because it's been one of the few browsers that doesn't force features that harm its users onto the userbase. It's been leagues beyond the majority for that long time! The introduction of AI features over time has been a bell ringing for the loss of that thoughtful approach to aiding the users. AI in browsers has been used by malicious third parties to steal the data of anyone who visits specific sites, it's prone to misinformation when used to summarize anything, and simply doesn't add any value to the browsing experience. It gets in the way and slows it down, even! If more AI features are added, I will be finding a different browser to use.

Firefox is already a product that works and is probably the best alternative to any of the other major browsers out there. It's a product that I've been happy to use for many, many years. So why is it being ruined by this needless push to add in "AI"? I don't want it. I don't want any part of it to touch my experience using this browser. I want either an easy way to completely turn it off so it can't suck up my data and expose my private information, or not have it be included at all. I will actively be looking for alternative browsers if these plans continue.

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möchte meine Firefox-Version wieder auf den Stand vom 24.12.2025 zurücksetzen. Was kann ich tun oder kann man auch telefonisch Kontakt aufnehmen in deutscher Sprache?

Hi,

Youtube won't even load on my computer anymore....this is the message I get when I try.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there?

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on these technologies. I do not want, nor will I put up with, new AI features in my browser. If the company continues this push, I will move to a different browser. It'll be very annoying, and I'll be really upset about it, but it's what I'll have to do if y'all keep going down this path. Please stop.

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

I have a local file I wish to view in firefox without starting a HTTP server (it's only docs for a crate I'm building) however Firefox is unable to open the file despite the file existing and having correct permissions. The file was in a separate mount (disk) to where Ffox is installed so I copied to to /tmp/ to remove that as a variable but still no joy..

➜ ~ file /tmp/index.html /tmp/index.html: HTML document, Unicode text, UTF-8 text, with very long lines (3556) ➜ ~ ls -la /tmp/index.html -rwxr-xr-x 1 ben ben 4208 Dec 30 14:04 /tmp/index.html

Am I missing some new setting which allows local file browsing using the good old 'file:///' protocol?

Thanks, Ben

OS Info: PRETTY_NAME="Ubuntu 24.04.3 LTS" NAME="Ubuntu" VERSION="24.04.3 LTS (Noble Numbat)" VERSION_CODENAME=noble

F/Fox version: 146.0.1 (64-bit)