Showing questions tagged:

help with new laptop set up

Well being an OAP I needed new laptop. Always used Firefox browser but finding it difficult to get restarted. Had to opt out of window s to even download. Apparently I ca… (read more)

Well being an OAP I needed new laptop. Always used Firefox browser but finding it difficult to get restarted. Had to opt out of window s to even download. Apparently I can transmit(?) my existing passwords etc from one laptop to another is this correct? Only basic computer knowledge but trying hard !! Karen x

Open 5 165

Feedback, not question. I'm disabling Enhancer for YouTube. Here's why.

The add-on, Enhancer for YouTube, appears to be the cause of a very annoying bit of behavior. My YouTube tabs seem to be all numbered. I hate this. Why make a bookmark, I… (read more)

The add-on, Enhancer for YouTube, appears to be the cause of a very annoying bit of behavior. My YouTube tabs seem to be all numbered. I hate this. Why make a bookmark, I have to manually remove this number before I can auto sort my bookmarks directory alphabetically.

Worse, there is no part of the description that identifies this bad behavior as being involved with Enhancer for YouTube. I had to go to AI for help figuring out how to get rid of this exceedingly annoying behavior that showed up whenever I used tabs with YouTube videos. I can't imagine anything that this add-on could be adding to my experience that is more convenient than this particular behavior is annoying.

Changes to the appearance of tabs should not be performed invisibly and without settings that I can disable. Because of this, I can only get rid of his horrible behavior by disabling the entire add in. Mozilla put a stamp of approval on this particular add-in. So the dirt is on your face, too.

Open 5 266

Heavy memory usage with Firefox

While running Firefox on MacBookAir with macOS 15.7.2 to browse simple websites I keep getting the below warning message. I may have 2 or 3 other apps open (like Apple Ma… (read more)

While running Firefox on MacBookAir with macOS 15.7.2 to browse simple websites I keep getting the below warning message. I may have 2 or 3 other apps open (like Apple Mail, MS-Word, Preview). "Heavy memory usage You're running out of memory and your Mac may become noticeably slower. Consider quitting some applications. Firefox 2,48 GB" So I quit Firefox to re-open again and continue my work. Does somebody has an hint where this message can come from ? Any settings to change on my MAC ? Thanks for helping

Open 4 91

managing exceptions

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web pag… (read more)

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web page through....since then you don't again...what is wrong with your system? as I am not receiving a download link from the intended exception due to the fact you are not honoring it....

Open 4 168

Animation Performance Issue in SVG Rendering

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transiti… (read more)

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transitions. This issue is not present in Chrome, where the animations run smoothly without any noticeable lag.

Expected Behavior: The animation should render smoothly on both Chrome and Firefox without any stuttering or lag, providing a seamless experience for users.

Steps to Reproduce:

Open the provided SVG code in Firefox.

Observe the animation, particularly the elements with animate and animateTransform attributes.

Notice the stuttering or lag compared to the smooth rendering in Chrome.

Open 4 372

@Mozilla Staff: Please don't ruin Firefox.

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is c… (read more)

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is coincidentally the group that most frequently uses Firefox. By pushing forward AI-first policies, you are alienating your userbase, destroying the privacy and usability that makes Firefox special, and you're upsetting millions of people that love this service. Please, for the love of god, DON'T GO FORWARD WITH AI. Stick to what makes Firefox special, and it will flourish as every other browser becomes more and more unusable.

Open 4 431

Password manager not launching sites

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill t… (read more)

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill the Username/Password. Some of the sites are tailored to a specific page - I rely on this. It works in Edge and Chrome. It did work before today in Firefox (can't say when specifically). Firefox password management disabled.

Open 4 154

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Open 4 183

Please don't put AI into firefox

Please don't put AI into firefox. I moved to this browser to get away from the google privacy violations. I don't want to have to move to a different browser again. … (read more)

Please don't put AI into firefox. I moved to this browser to get away from the google privacy violations. I don't want to have to move to a different browser again.

Open 4 257

I'm so sick of AI everywhere - it doesn't work

This might be quite "old man yells at cloud" of me, but oh my god I am so fed up of everything putting AI in as a "feature" for no reason. 1) No one asked for this. 2) It… (read more)

This might be quite "old man yells at cloud" of me, but oh my god I am so fed up of everything putting AI in as a "feature" for no reason.

1) No one asked for this. 2) It is bad at doing whatever it is designed to do. (It's not helpful, it's not even neutrally unhelpful, it's ANTI-HELPFUL.) 3) It is always on by default, or worse, impossible to turn off.

At the very least AI features need to be off by default, because it's rubbish.

Firefox is meant to be a bastion of sanity and safety in a world of exploitative techbros trying to steal our data and trick us into making money for them. So-called "AI" goes against this. Please, Firefox, be better.

As of 20th Nov 2025, here's how to turn off AI features. Go into about:config and set all of these to false (yes, you’ll have to copy and paste them one by one):

  • browser.ml.enable
  • browser.ml.chat.enabled
  • browser.ml.chat.menu
  • browser.ml.chat.page
  • browser.ml.chat.page.footerBadge
  • browser.ml.chat.page.menuBadge
  • browser.ml.linkPreview.enabled
  • browser.ml.pageAssist.enabled
  • browser.tabs.groups.smart.enabled
  • browser.tabs.groups.smart.userEnabled
  • extensions.ml.enabled
  • browser.search.visualSearch.featureGate

in addition to nuking AI, it’ll also speed up your browsing

Open 4 255

How to stop Firefox from loading pinned tabs upon opening the browser?

Every time I close and reopen the browser (and then check the Process Manager), all my pinned tabs are there and taking 20-30 megabytes each while I didn't click on them … (read more)

Every time I close and reopen the browser (and then check the Process Manager), all my pinned tabs are there and taking 20-30 megabytes each while I didn't click on them and they're supposed to be unloaded after startup

None of the unpinned tabs are in the Process Manager

How do i stop this?

-- Windows 11, latest browser updates

Open 3 293

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (read more)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Open 3 441

Couldn't load XPCOM on Windows 11

When I open Firefox in Windows 11 a small window appears that reads, "Firefox Couldn't load XPCOM. I have not found any solutions to stop this that work. Will Mozilla fix… (read more)

When I open Firefox in Windows 11 a small window appears that reads, "Firefox Couldn't load XPCOM. I have not found any solutions to stop this that work. Will Mozilla fix this?

Open 3 101

scam pop up that I can not get rid of

I have a pop up that is coming through probably 50 times a day that I can not figure out how to get rid of, can someone help me? ITs a little notification the comes throu… (read more)

I have a pop up that is coming through probably 50 times a day that I can not figure out how to get rid of, can someone help me? ITs a little notification the comes through in the top corner of my screen and its driving me nuts.

Open 3 209

set a master sync source to be administrator master sync

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one si… (read more)

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one single MASTER sybc source as the administrator update source MASTER for al conected devices

Open 3 128