Firefox Community Forum

I keep getting sporadic crashes, and sometimes a tab crash (particularly on maps.google.com). I have the latest updates to all my software. What can I do to help prevent these crashes? Here is my latest crash report: AdapterDeviceID: 0x2786 AdapterDriverVendor: mesa/zink AdapterDriverVersion: 25.2.7.0 AdapterVendorID: 0x10de AvailablePageFile: 8801103872 AvailablePhysicalMemory: 19833294848 AvailableSwapMemory: 4294963200 AvailableVirtualMemory: 28575019008 BackgroundTaskMode: 0 BuildID: 20251118134602 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1763533596 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: kde EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1763527586 IsWayland: 1 LastInteractionDuration: 11 LastStartupWasCrash: 0 LinuxMemoryPSI: 0,0,0,6,0,0,0,6 LinuxUnderMemoryPressure: 0 NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout:treatment-a-tab-switching-copy,account-adoption-callout-passwords-global-rollout:treatment-e,account-adoption-pxi-menu-rollout-v2:treatment-a,address-autofill-desktop-pref-release-rollout:enable-address-autofill,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v2:treatment-a-callout-badge,context-id-rotation-every-3-days:control,deprecate-ipaddrany-rollout-for-release:control,desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta:next-sign-up-modal-cta,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,downsample-uptakeremotecontent-events:control,enable-newtab-telemetry-by-time-zone-offset:branch,enable-nimbus-unenrollment-synchronization:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,etp-strict-message-release:control,fast-udp-for-firefox-treatment-fast-udp-release-rollout:treatment-fast-udp,fox-doodle-multi-action-cta-2025-rollout:treatment-a,fx-accounts-ping-release-rollout-2:control,link-previews-all-channel-rollout-with-onboarding:long-press-preview,link-previews-all-channel-rollout-without-onboarding:long-press-preview,long-term-holdback-2025h1-growth-desktop:delivery,mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only:treatment-d,multiple-profile-switching-rollout-v2:treatment-a-multi-profiles,new-tab-145120251009134757-to-release:rollout,ohttp-merino-content-recs-rollout:enable-ohttp,pdf-annotations-highlight-treatment-b-rollout:treatment-b,pin-frequently-used-websites-143-promo-rollout-all-locales:rollout-branch,product-insight-telemetry-via-server-knobs-rollout-release:control-rollout,refactor-new-tab-telemetry-rollout:treatment,relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users:enable-relay-integration,roll-out-expanded-sign-in-pxi-toolbar-button-wcallout-signed-out:sign-in-with-call-out,sections-rollout-us:sections,smart-tab-groups-rollout-beta:smart-tab-groups,store-new-tab-content-interactions-locally:store-events,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,visual-card-updates:updated,visual-search-rollout:google-lens-rollout,windows-ui-automation-release-rollout:rollout Notes: Arch LinuxFP(D10-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? 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Throttleable: 1 TotalPageFile: 37691719680 TotalPhysicalMemory: 33396756480 URL: https://www.youtube.com/watch?v=MUVLHRaYilU UptimeTS: 5788.34422208 UtilityProcessStatus: Running Vendor: Mozilla Version: 145.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Hi, I unchecked something in my settings and I don't know what I did to cause when I right click to copy something there is no copy and a lot of the rest of the options are no longer there as well. Can you tell me what to do to repair this? It doesn't give me the option to take a screen shot either or I would show you what's left in that popup box. It only give me "Ask an AI chatbot" and the "translate".

Have a nice day, Tom

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckGo, translate, and use AI. This ruins my browsing experience, since I can no longer open links in new tabs which is my favorite way of looking at newspaper home pages.

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

When I am on a website that I want to save to my bookmarks, I click on the asterisk at the top right of the website, select a folder from the bookmarks menu and click on "Save". This used to add the required website to the bottom of the selected bookmark folder so that I could easily use it again at a later date. This no longer works. I go through the procedure but the website does not appear in the bookmark folder. I have seen related questions and answers but not exactly the same and would be grateful for any assistance.

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Firefox and need to create a new profile to avoid corrupting my data. Daily, sometimes twice a day I have to go in and switch profiles back to the profile that has all of my book marks. Every computer in our office has this issue now. One of them deleted a profile without prompting, and it is not even in the appdata folder with "deleteme" in front of it. It is just gone. The last update had tabs crash daily. Is there any hope of stopping the second broken update in a row from wasting my time fixing it every day?

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your browser does badly, and if not for the fact you are the only browser Youtube cannot block ad blockers on, I would have tossed your browser a long time ago.

Hi! I have seen that Mozilla will be moving forwards with integrating AI to Firefox. I am very uncomfortable with this, as AI poses a risk to the privacy and security that made me choose Firefox in the first place. If this is the case and AI is truly integrated (at least without an option to turn it off or opt-out completely) I will no longer use this browser and switch to something else. I enjoy Firefox so I am hoping that this will not be necessary....but we will see.

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

While you can disable event listeners in developer tools, the site may still load them later during use. Is there a way to prevent them from loading or at least automatically disable them as soon as they load without using developer tools?

There is a left side hidden toolbar that has history AI etc pictured below. I removed it on another computer by mistake and can't figure out how to get it back. It is on a Windows 11 machine. Thank you for any help.

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.