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Import from Firefox

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to … (read more)

Hello, I have just installed Firefox version 144.0.2 on a new computer. I have access to all of the Firefox files and data on the original computer, but I am not able to run Firefox on that computer. Therefore, I am not able to create an export file from the original installation. Is it possible for me to import all of the original Firefox data into the new installation? Thank you very much in advance, Steve DeFeo

Asked by steve.defeo 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Asked by dgardelldarin 2 months ago

Last reply by rbucata 1 month ago

Since using Windows 11 25H2 I can nolonger install any extension

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used … (read more)

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used in more than one account alternatively.

On a second system, with less security measures, I have no problems.

Asked by Jörg Debus 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Asked by Pawiu 3 months ago

Last reply by DebraBk 1 month ago

no access to a site

I get a daily email from this site and suddenly nothing. I try to resolve the issue and your security settings are unintelligible. I have received emails on a daily bas… (read more)

I get a daily email from this site and suddenly nothing. I try to resolve the issue and your security settings are unintelligible. I have received emails on a daily basis for over 2 years, and now nothing.

This is unbelievably frustrating.

thewatchers.news

Asked by kay5elements 3 months ago

Last reply by TyDraniu 3 months ago

Ad blocker

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the a… (read more)

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Asked by Roseanne V. Sabol 3 months ago

Last reply by Mark 3 months ago

cant browse on sas.se

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se kind regards Jan Collborg Pardon Our Interruption As you were… (read more)

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se

kind regards Jan Collborg

Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled and complete the CAPTCHA below.

Asked by collborg 3 months ago

Last reply by Paul 3 months ago

Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Asked by sayaaah 2 months ago

Last reply by eskayti 2 weeks ago

Syncronisation

Hello, I reset my PC yesterday. I didn't know my Firefox password anymore and clicked "Forgot password." Then I created a new one. Now my saved online pages and everyt… (read more)

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

Asked by daniel1377 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Please no AI

This wave of so-called AI (really nothing of the sort) is a nightmare for security, usability, performance and efficiency and if you keep forcing it on us I'll be jumping… (read more)

This wave of so-called AI (really nothing of the sort) is a nightmare for security, usability, performance and efficiency and if you keep forcing it on us I'll be jumping ship, probably for whichever fork excising it all gets popular.

I've been using first the Mozilla suite and then Firefox (since it was called Firebird, even) for twenty years now, don't do this to the browser I love.

Asked by darthdavid 1 month ago

Last reply by Paul 1 month ago

Increasing screenshot resolution

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone… (read more)

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone using copy paste function or download and share option, in both methods screenshot image quality is very low making it very difficult to read data/text from the same. Text from the screenshot is barely in readable format. Even zooming the image distorts image totally. I want a way to increase screenshot resolution or improve its image quality so we can read easily without zoom or zooming the image file.

Asked by Ruzveh 3 months ago

Last reply by anasnaeem786786 3 months ago

Support Firefox

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached… (read more)

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached image. How do I disable? Why can't I uncheck these boxes? I was actually just trying to disable it for a few, not all of my computers, but, now that it's being forced on me, I'm a bit unhappy with Firefox. I've supported, promoted, and used them for years but now they seem to be following the same path of other prying browsers. :(

Asked by Derek G. 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (read more)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Asked by nickada1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Reading PDF documents in firefox

Hello... currently when I try to open a PDF from the internet, I cannot open it in Firefox. Specifically I have been adding PDF files to a FB page, but cannot open the do… (read more)

Hello... currently when I try to open a PDF from the internet, I cannot open it in Firefox. Specifically I have been adding PDF files to a FB page, but cannot open the document when browsing in Firefox. I can open it, when using EDGE.

Asked by Susan Williams 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How Do I remove the FIREFOX logo on my home screen

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to … (read more)

How can I get rid of that logo? I tried the "flip flag to false" and it didnt work.. I have downloaded BRAVE and will use if for now.. When someone can explain how to remove it, I will use Firefox again.. I don't like it... I like a clean home page, and would think I can have the option of removing it.

Asked by mssofball 3 months ago

Last reply by Agent virtuel 3 months ago

Old Firefox Data

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or… (read more)

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or can it be deleted?

Asked by ragaippe 3 months ago

Last reply by jonzn4SUSE 3 months ago